LifeSource Water Filtration Unit Reviews

★★★☆☆
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LifeSource Water Filtration Unit
LifeSource Water Filtration Unit

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Latest Reviews

★★★★★
LifeSource Water Filtration Unit

“Puts Customers First”

Written on: 19/09/2014 by slcmcdougal (1 review written)

I was a little hesitant about getting a filter from this company at first because they don't have a location near me; however, I really wanted a system that didn't need upkeep and within my budget. I worked with a guy named Travis. He immediately contacted me with my estimate, answered all my questions, gave various install options and even spoke honestly about what would suit my needs the best. Not a pushy salesman, he actually advised me against purchasing the scale solver because he said I… Read Full Review

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★★★★★
LifeSource Water Filtration Unit

“Clean water thanks to LifeSource”

Written on: 17/09/2014 by xicken (1 review written)

My husband and I recently bought our first home in East Dallas, but weren’t prepared for the terrible water quality. Water bottles were out of the question since we try to keep it as green as possible and can get pretty pricey. So we found Life Source and thankfully had a good experience. We both work, but as a teacher I had the summer off to allow us the installation – since it is during business hours I guess that is a tip I’d want to know in advance. Everything from the installation… Read Full Review

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★★★★★
LifeSource Water Filtration Unit

“awesome water system”

Written on: 08/09/2014 by flea13 (1 review written)

My husband and I are always looking for ways to improve our home. With our latest set of renovations we decided to look into a whole house solution for our water. We found out about LifeSource from a friend and scheduled an in house visit which was a quick and easy process. The representative that came out for our appointment was extremely informative about what the system does and what we could expect from the installation process. We ended up purchasing the Power Package which included two… Read Full Review

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★★★★★
LifeSource Water Filtration Unit

“satisfied customer!”

Written on: 03/09/2014 by obijuan14 (1 review written)

A while back I started looking into water softening systems because the hard water where I live here in Fresno was wreaking havoc on my appliances mainly my dishwasher with 3 repairs to date. I started wondering what it was doing to my water heater as well, I had seen the hard water build up in my dishwasher. I remembered my dad had bought a water system a few years back. He had to put salt in the system continuously. So as I was researching water systems and came across LifeSource the no salt… Read Full Review

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★★★★★
LifeSource Water Filtration Unit

“The VERY best in whole house water and ScaleSolver systems”

Written on: 04/05/2014

I am a firm believer of this product and company LifeSource. When you purchase the whole house filtering unit, you need to add the ScaleSolver and Pre-sediment filter. This is a complete package. Looks like LifeSource was approved the NSF/ANSI 61 for the ScaleSolver unit on 2/4/2014. That is great news. I have been a LifeSource customer for 5 years now. I only had the 2250SE Tank bought back in 2009. I saw that they added the new Pre-sediment filter and ScaleSolver. I was interested in… Read Full Review

Doctorcr's Comment

Written on: 07/09/2014

The Lifesource system DOES NOT WORK AT ALL. I paid $350 to have an independent test done by two environmentally lab agencies and nothing is removed from the failed units. The hard scale solver does not work at all. DO NOT BUY this system at all. I owe both units and I have all the facts and proof that none of them work. It is a waste of $5,000. Be careful as this unit DOES NOT WORK!! It is only a carbon filter that can not even remove chlorine.
BUYER BEWARE.

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★★★★★
LifeSource Water Filtration Unit

“Great system, helpful customer service”

Written on: 01/10/2013

We love our Lifesource whole home filtration system, it is such a great product. We live outside of Boston, MA and had the filter installed here by a local plumber. The reason for this review is to mention the GREAT customer service we received from one of their reps over the phone. Shortly after we had the tank installed, we had a few questions regarding the operation of the timer, and she was extremely helpful and answered all our questions. Would highly recommend!… Read Full Review

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★☆☆☆☆
LifeSource Water Filtration Unit

“Ripoff”

Written on: 17/06/2013 by ReviewItNow (1 review written)

To begin with I had a sales women who came to my home full of promises of what the whole house LifeSource system would take out of my water. She guaranteed me I would have pure clean drinking water. After much investigation, I fine that the whole house system only has coconut carbon and it refreshes the taste and takes out regular chlorine and that’s about it. What about fluoride, chemicals, nitrates, chloramines, dissolved solids, pesticides and hardness in the water? Not a chance. So I… Read Full Review

Highlander1715's Response to ReviewItNow's Review

Written on: 05/11/2013

At least LifeSource is NSF/ANSI Standard 42 certified to reduce Chloramines for 720,000 gallons and Chlorine for 2,228,000, how many gallons does the Pelican do?

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Marketingcommonsensewithouttheredface's Response to ReviewItNow's Review

Written on: 14/06/2014

Actually Urmaster... You can replace any part of any system, including a LifeSource. It's just after any plumbing filtration system lasts as long as a LSW system, what do you really want to save? What you seem to overlook is that due to 30+ years of testing, constant improvements and numerous government level certifications, there simply aren't many things on a LifeSource Water system that would ever need to be replaced until it is truly end-of-life, many years down the road. As to what LifeSource systems are capable of removing from the water, just Google what pharmaceutical grade Granular Activated Carbon is known to absorb/remove from water. Perhaps even look at an industry standard report as old and the 1997 Michigan Report on what top quality Granular Activated Carbon (GAC) will do. And, this is obviously long before all of the refinery improvements in GAC filtration media since then. The reality is, Pelican uses KDF Resin (Copper and Zinc sand) as a major aspect of its filtration media and the Whole-House filtration units are not - repeat - not certified to USA government standards. Something that they continue to side-step by posting certifications to other products that they private label, such as
Reverse Osmosis units in such a way that you are led to think that all of their products are “certified”, when they truly are not. Also, the company that owns the patent on KDF-55 states that KDF media MUST be “Rinsed with hot water on a regular bases to dislodge trapped contaminates”, which then will just flow freely through the house as they would have nowhere else to go. (?) Does your Pelican have a hot water line leading to it in order to properly rinse it on a regular bases. (Not on any residential system I've seen) And the fact that many uncertified systems that don't backwash, well... it's just further proof that they are spinning the truth by telling you that - "Hey, no problem. If it fails, we'll send you some more filtration media so you can hire a plumber and dump the old stuff down the street drain and then try and funnel the new media into the tank.” No Problem Right? Very Environmentally Sound Right? I've heard them say all sorts of things and the fact that what they say and the fact that their website deliberately is full of so many options simply designed to confuse the end-user so that they are forced to call the sales department, at which point they will tell you anything and everything that you want to hear - just so that they can move a box is disturbing at best. Face it fans, if it were inexpensive to build a truly high quality machine, we'd all be driving Bentleys that we got via a web site sale for 50% off. Sound familiar?

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Lulujay's Response to ReviewItNow's Review

Written on: 14/01/2014

Good luck with your Pelican system. I replaced my Pelican system with a LifeSource system and I am a million times happier with LifeSource then I was with Pelican. My LifeSource system has already out lasted my Pelican system and without any added expense.

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Urmaster's reply to Lulujay's Comment

Written on: 25/04/2014

Hey Lulujay's I know you work for Lifesource, and if not you are an idiot, how you compare Pelican with Lifesource, one system cost around $800 and the other around $4000. With pelican you can replace any part of the system, while Lifesource that's not possible.

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Marketingcommonsensewithouttheredface's reply to Urmaster's Comment

Written on: 14/06/2014

Actually Urmaster... You can replace any part of any system, including a LifeSource. It's just after any plumbing filtration system lasts as long as a LSW system, what do you really want to save? What you seem to overlook is that due to 30+ years of testing, constant improvements and numerous government level certifications, there simply aren't many things on a LifeSource Water system that would ever need to be replaced until it is truly end-of-life, many years down the road. As to what LifeSource systems are capable of removing from the water, just Google what pharmaceutical grade Granular Activated Carbon is known to absorb/remove from water. Perhaps even look at an industry standard report as old and the 1997 Michigan Report on what top quality Granular Activated Carbon (GAC) will do. And, this is obviously long before all of the refinery improvements in GAC filtration media since then. The reality is, Pelican uses KDF Resin (Copper and Zinc sand) as a major aspect of its filtration media and the Whole-House filtration units are not - repeat - not certified to USA government standards. Something that they continue to side-step by posting certifications to other products that they private label, such as
Reverse Osmosis units in such a way that you are led to think that all of their products are “certified”, when they truly are not. Also, the company that owns the patent on KDF-55 states that KDF media MUST be “Rinsed with hot water on a regular bases to dislodge trapped contaminates”, which then will just flow freely through the house as they would have nowhere else to go. (?) Does your Pelican have a hot water line leading to it in order to properly rinse it on a regular bases. (Not on any residential system I've seen) And the fact that many uncertified systems that don't backwash, well... it's just further proof that they are spinning the truth by telling you that - "Hey, no problem. If it fails, we'll send you some more filtration media so you can hire a plumber and dump the old stuff down the street drain and then try and funnel the new media into the tank.” No Problem Right? Very Environmentally Sound Right? I've heard them say all sorts of things and the fact that what they say and the fact that their website deliberately is full of so many options simply designed to confuse the end-user so that they are forced to call the sales department, at which point they will tell you anything and everything that you want to hear - just so that they can move a box is disturbing at best. Face it fans, if it were inexpensive to build a truly high quality machine, we'd all be driving Bentleys that we got via a web site sale for 50% off. Sound familiar?

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★☆☆☆☆
LifeSource Water Filtration Unit

“The company is awful.”

Written on: 13/02/2013 by olivemarie (1 review written)

I would not recommend this product for many reasons, number 1 being that company is awful. I purchased a system last summer and they pressure you into it by giving a price that will expire within the week...pressure! They claim they have this beotron filter that sets them apart from other systems, basically all it does is suspends minerals in the water that is unavailable to your body and makes your dishes look dirty. The water tastes awful and it makes your hair dried out. They rigges the… Read Full Review

Ajshoe's Response to olivemarie's Review

Written on: 18/02/2013

What brand system did you replace it with?

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Olivemarie's reply to Ajshoe's Comment

Written on: 18/02/2013

I got a 3M whole house water filter system, it's so much better and it really did solve all the problems I had with LifeSource.

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Lulujay's Response to olivemarie's Review

Written on: 14/01/2014

I love the taste of my LifeSource water and I carry it in bottles with me everywhere I go. I have not had any problems with my hair drying out in fact since I have had the LifeSource system my eczema has cleared up. I would not purchase any other system.

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Jessieyuen's Response to olivemarie's Review

Written on: 05/03/2013

Yes, I agree with that, the company told me the carbon filter replacement about 700 dollars. When I call for the replacement they said that can't be replace, I have to purchase a new system again.
Awful, don't buy from them.

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Ak79829's reply to Jessieyuen's Comment

Written on: 02/04/2013

Carbon filer replacement? From my understanding there is no filter to be replaced with the unit.

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Lulujay's reply to Jessieyuen's Comment

Written on: 14/01/2014

The so called replacement filter is when you want to replace your system at the end of its approx. 20 year life. I have the LifeSource system and have not had to pay for anything extra since it was installed 4 years ago. I have also not had any problems with my system or with the company.

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★☆☆☆☆
LifeSource Water Filtration Unit

“Would NEVER Recommend!!! Would give ZERO STARS if...”

Written on: 09/10/2012 by CONSUMERREVIEW (1 review written)

So I call the company and ask for a quote. Kelvin returns the calls, and proceeds to asking about 40 questions, 7 1/2 minutes, and FINALLY I interupt him and ask what is the price? He says he needs to ask more questions...REALLY??? (I just need to know if it is in my budget, so I general price range would be good) His supervisor gets on the phone and I asked him what is the price range? He says he needs to know my budget and HE WILL SEE IF WE CAN AFORD HIS PRODUCT. SO, 9 1/2 MINUTES AND STILL… Read Full Review

Humptydumpty1's Response to CONSUMERREVIEW's Review

Written on: 16/11/2012

Thanks. The guy is going to come by tomorrow. I couldn't get a price over the phone. If they can't tell u what it costs its a bs sales job.

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Humptydumpty1's reply to Humptydumpty1's Comment

Written on: 16/11/2012

Well I got the price this morning. The 1620 unit for the house is well over $4,000, but for me he's got a special deal just good till Thanksgiving, about $3,500 and they pay the sales tax of 7.25% so the it's $3,500 instead of $3,700. Installation would be up to $600 extra. The warranty is no good unless you use their installer. He did the chlorine test showing how much was in CL was in my water and how much was was in my water after using the refrigerator water that had gone through the Aquapure canister filter. Both are yellow. His filter returned clear water. Not sure how bad CL is for u but my water company puts it in and is in compliance with federal standards.
Not going to spend $3,500 on this. I can live with some lime scaling.

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Jeanniesmith's reply to Humptydumpty1's Comment

Written on: 11/04/2013

We bought the whole-house system 19 years ago for a bargain price of $2200 and have never had any trouble. Our family noticed the difference in the taste, smell and feel of the water. There are 4 of us in the house and none of us can imagine going back to water the way it was.

The system needs attention now, the backwash unit is leaking from the bottom. If need be, we will replace the whole system with the same kind of unit. It was the best investment we ever made (other than the house we are living in).

Loving it in Plant City, FL!

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★★☆☆☆
LifeSource Water Filtration Unit

“Water still smells”

Written on: 28/08/2012 by Jim_Calabrese (1 review written)

The system was easy to install - but needed a chlorinator that they sold me to help with the smell The chlorine has since been used and there are no directions on how to either open chlorinator to add chlorine or where to buy chlorine. I've sent a couple of emails to customer support - and they never respond The water now smells as bad as it did before we installed the unit. The only good thing is the rings in the toilets rarely happen (although they still do somewhat). … Read Full Review

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★★★★★
LifeSource Water Filtration Unit

“I really notice the difference!”

Written on: 12/07/2012

I really dont know why there are so many negative reviews here, I've had a great experience with the system. The customer service was friendly and the installation was simple and fast! Plus I had a free basic installation coupon, so that helped a lot! Sure the system is a bit pricy, but it's definitely worth the cost! Right from the first week I had it I noticed that the smell that my water used to have was gone and the chlorine taste was completely wiped out. I've had the system for a few… Read Full Review

Guest's Comment

Written on: 14/07/2012

How long have you worked for Lifesource?

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Lulujay's Comment

Written on: 14/01/2014

I have had a LifeSource system for over 4 years and have had no problems what so ever. I am an Anthropologist and do not work for LifeSource.

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★★★★★
LifeSource Water Filtration Unit

“Used system for almost 10 years with no problems,...”

Written on: 12/06/2012

We bought this system almost 10 years ago and have no problems whatsoever. It services itself and the water has always been great. My wife says she never has to use hair conditioner (wish I had some - hair that is)as the water is so gentle on her hair. When we needed some answers when we moved to another home, the man that sold us the system answered them and offered to come and help us, but it was a simple process. We put an upright garden shed over it to protect it and never opened it… Read Full Review

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★☆☆☆☆
LifeSource Water Filtration Unit

“BAD Customer Service”

Written on: 10/04/2012

Just moved into a house with this system- because we were not the original owners the warranty was cancelled, even though the original owners would have had the warranty. Wrote several emails and left voice messages trying to get a replacement filter. Calls not returned. Finally got a hold of someone, who said they would call back in 30 minutes. 2 hours later, no calls. Called them back. Got a hold of a different person who said they would call back in 10 minutes. 30 minutes later, no… Read Full Review

Jenniejovel's Comment

Written on: 03/12/2012

Hi, I am having the same problem. I am looking for replacement filters for the bypass? Did you manage to find the filter you needed? Where?

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Highlander1715's Comment

Written on: 25/01/2013

Go to the website Lifesourcewater.com click on "shop" in the top right hand corner, click on the picture of the pre-sediment cartridges a pack of three is $33 plus tax and shipping. We had the pre-filter thingy on the first one we had and we bought a box of 20 with the unit and left the spares when we moved.

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★★★★★
LifeSource Water Filtration Unit

“Love my LifeSource!”

Written on: 10/02/2012

I have had a whole house LifeSource water filtration system for about 18 months and have loved it from the start. My water now tastes great and my skin and hair have never felt so soft. I no longer buy bottled water, which I did for years. The system has been completely maintenance free. You can't go wrong with LifeSource - an investment I would recommend to anyone… Read Full Review

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★★★★★
LifeSource Water Filtration Unit

“Would not be without one”

Written on: 09/02/2012

I bought my first Lifesource system over 12 years ago in San Diego and when I moved in 2006 the new owners wanted it as part of the deal. So I had to get another one or I would have moved it. Lifesource installed the new system in the garage when the movers were unloading the van. I just did not want to be without this quality of water. I understood from the outset that this was a high end filtration system with some added benefits and not a traditional softener. I was not told nor did I… Read Full Review

Cahincal's Comment

Written on: 25/01/2013

I just bought a used system from someone moving and could not have it at his new home, but I have no owners manual. Can you tell me how to set the timer? I have called Lifesource and no one ever calls back. I really appreciate any info you can give me as I am clueless.

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Highlander1715's Comment

Written on: 25/01/2013

Hi there if it is the standard model just lift the clock cover, depress the red button on the left front of the timer head and rotate the large toothed wheel it disengages from until the correct time of day as it is when you adjust it appears in the little window at the bottom - release the red button and make sure it pops all the way back out, thats it. I took a look at mine and was not sure but there is a video at their website - Lifesourcewater.com - click on customer care in the top right corner and click on service videos - the first one is backwash timer reset, good luck with your system. By the way my system is 24v and has a transformer make sure you get that if the little clock says 24 I think they made 110v ones as well.

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★★☆☆☆
LifeSource Water Filtration Unit

“Not worth the $$”

Written on: 16/11/2011 by Winziggle (1 review written)

I bought a whole house water filter 7 years ago. It's supposed to be good for at least 10 years. It started smelling like chlorine over a year or so ago but I assumed I was mistaken. The water out of my tap was tested a couple of days ago and it's got lots of chlorine in it. I asked to have it checked and it's going to cost me $120. Some guarantee. I loved the service guy that sold it to me. I loved the cleanliness of my water until it stopped working. All it does really is remove… Read Full Review

Waterfreak's Response to Winziggle's Review

Written on: 13/12/2012

I had exactly the opposite experience .... my Rep who sold the system came out and looked at it for free and tested the water. Once they realized there was chlorine in the water...they went to check the system and found it had been out into bypass. I had had some new irrigation valves put in a few weeks earlier so we think someone mistakenly turned the wrong valve. No charge for the visit....no other service necessary. Did you ask your Rep to come and test the water to see if it is still in service or not?

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★☆☆☆☆
LifeSource Water Filtration Unit

“OVERPRICED, MOST CHEAPER AND BETTER QUALITY SYSTEMS...”

Written on: 07/07/2011

They sell you their product as drinking water quality at all faucets, that is deception. They use fancy words like Beotron (made up by themselves). They use same media as other companies who do no use fancy words but describe as they are. If you want to pay more money, go ahead. But I will strong recommend to buy the same or better product and know what you are getting from other decent water companies such as Watts, GE etc. Don't let them come to your house to sell you a overpriced water… Read Full Review

Lulujay's Comment

Written on: 14/01/2014

Since you actually do not own the LifeSource system how can you claim that "drinking water quality at all faucets" is a deception. I own the system and I can drink filtered water from every faucet. I don't know what system you have but for over 4 years I have had no problems with my LifeSource system.

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★☆☆☆☆
LifeSource Water Filtration Unit

“NOT a Water Softener Alternative”

Written on: 05/07/2011

We purchased a whole house system from Lifesource for our new home. They tout themselves, on their web site and in person, as… Read Full Review

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★★★☆☆
LifeSource Water Filtration Unit

“Lifesource Water system/sediment filter....BEWARE...”

Written on: 19/06/2011

I bought this system 6 years ago because I did not want to use a salt softening system as is bad for the environment. Right from the start this system cost me more than the salesman told me it would...it was $500 just to get it installed with the sediment filter after spending $3000 for the system. Within a year the sediment filter was leaking all over my garage and had to be replaced which cost me another plumber bill of $200. It has improved the taste of my water and does take out the… Read Full Review

Guest's Comment

Written on: 11/07/2011

Good filter, but the parts at the top do indeed fall apart and customer service is only fair. This is a fair and good review...have the same issues myself.

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Humptydumpty1's Comment

Written on: 16/11/2012

Thanks. At least u told me how much it cost u.

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★★★☆☆
LifeSource Water Filtration Unit

“The Lifesource product is simply a big carbon filter....”

Written on: 08/05/2011 by kstarrmd (1 review written)

The Lifesource product is simply a big carbon filter. If you want clean tasting water for drinking and bathing this system works well.

However this system does nothing. Absolutely nothing to soften water. I tested the water in detail myself. The dissolved minerals in my municipal hard water is high and the lifesource does not change this at all.

I still like the system for what it does but the company misleads consumers by saying this is a solution for hard water and I fault them for that… Read Full Review

Guest's Response to kstarrmd's Review

Written on: 29/04/2012

Thank you for the great review. Along with numerous other reviews I have read, I will deffinentely not be call this company for a water system. I am tired of buying products, then spending too much time on the phone to receive bad service after the sale. Sounds to me like a terrible company to deal with, therefore I won't. Thanks.

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