Written on: 13/02/2013 by olivemarie (1 review written)
I would not recommend this product for many reasons, number 1 being that company is awful. I purchased a system last summer and they pressure you into it by giving a price that will expire within the week...pressure! They claim they have this beotron filter that sets them apart from other systems, basically all it does is suspends minerals in the water that is unavailable to your body and makes your dishes look dirty. The water tastes awful and it makes your hair dried out. They rigges... (read more)
Written on: 09/10/2012 by CONSUMERREVIEW (1 review written)
So I call the company and ask for a quote. Kelvin returns the calls, and proceeds to asking about 40 questions, 7 1/2 minutes, and FINALLY I interupt him and ask what is the price? He says he needs to ask more questions...REALLY??? (I just need to know if it is in my budget, so I general price range would be good) His supervisor gets on the phone and I asked him what is the price range? He says he needs to know my budget and HE WILL SEE IF WE CAN AFORD HIS PRODUCT. SO, 9 1/2 MINUTES AND... (read more)
Written on: 16/11/2012
Thanks. The guy is going to come by tomorrow. I couldn't get a price over the phone. If they can't tell u what it costs its a bs sales job.
Written on: 16/11/2012
Well I got the price this morning. The 1620 unit for the house is well over $4,000, but for me he's got a special deal just good till Thanksgiving, about $3,500 and they pay the sales tax of 7.25% so the it's $3,500 instead of $3,700. Installation would be up to $600 extra. The warranty is no good unless you use their installer. He did the chlorine test showing how much was in CL was in my water and how much was was in my water after using the refrigerator water that had gone through the Aquapure canister filter. Both are yellow. His filter returned clear water. Not sure how bad CL is for u but my water company puts it in and is in compliance with federal standards.
Not going to spend $3,500 on this. I can live with some lime scaling.
Written on: 11/04/2013
We bought the whole-house system 19 years ago for a bargain price of $2200 and have never had any trouble. Our family noticed the difference in the taste, smell and feel of the water. There are 4 of us in the house and none of us can imagine going back to water the way it was.
The system needs attention now, the backwash unit is leaking from the bottom. If need be, we will replace the whole system with the same kind of unit. It was the best investment we ever made (other than the house we are living in).
Loving it in Plant City, FL!
Written on: 28/08/2012 by Jim_Calabrese (1 review written)
The system was easy to install - but needed a chlorinator that they sold me to help with the smell The chlorine has since been used and there are no directions on how to either open chlorinator to add chlorine or where to buy chlorine. I've sent a couple of emails to customer support - and they never respond The water now smells as bad as it did before we installed the unit. The only good thing is the rings in the toilets rarely happen (although they still do somewhat). (read more)
Written on: 12/07/2012
I really dont know why there are so many negative reviews here, I've had a great experience with the system. The customer service was friendly and the installation was simple and fast! Plus I had a free basic installation coupon, so that helped a lot! Sure the system is a bit pricy, but it's definitely worth the cost! Right from the first week I had it I noticed that the smell that my water used to have was gone and the chlorine taste was completely wiped out. I've had the system for a... (read more)
Written on: 14/07/2012
How long have you worked for Lifesource?
Written on: 12/06/2012
We bought this system almost 10 years ago and have no problems whatsoever. It services itself and the water has always been great. My wife says she never has to use hair conditioner (wish I had some - hair that is)as the water is so gentle on her hair. When we needed some answers when we moved to another home, the man that sold us the system answered them and offered to come and help us, but it was a simple process. We put an upright garden shed over it to protect it and never opened it... (read more)
Written on: 10/04/2012
Just moved into a house with this system- because we were not the original owners the warranty was cancelled, even though the original owners would have had the warranty. Wrote several emails and left voice messages trying to get a replacement filter. Calls not returned. Finally got a hold of someone, who said they would call back in 30 minutes. 2 hours later, no calls. Called them back. Got a hold of a different person who said they would call back in 10 minutes. 30 minutes later, no... (read more)
Written on: 03/12/2012
Hi, I am having the same problem. I am looking for replacement filters for the bypass? Did you manage to find the filter you needed? Where?
Written on: 25/01/2013
Go to the website Lifesourcewater.com click on "shop" in the top right hand corner, click on the picture of the pre-sediment cartridges a pack of three is $33 plus tax and shipping. We had the pre-filter thingy on the first one we had and we bought a box of 20 with the unit and left the spares when we moved.
Written on: 10/02/2012
I have had a whole house LifeSource water filtration system for about 18 months and have loved it from the start. My water now tastes great and my skin and hair have never felt so soft. I no longer buy bottled water, which I did for years. The system has been completely maintenance free. You can't go wrong with LifeSource - an investment I would recommend to anyone. (read more)
Written on: 09/02/2012
I bought my first Lifesource system over 12 years ago in San Diego and when I moved in 2006 the new owners wanted it as part of the deal. So I had to get another one or I would have moved it. Lifesource installed the new system in the garage when the movers were unloading the van. I just did not want to be without this quality of water. I understood from the outset that this was a high end filtration system with some added benefits and not a traditional softener. I was not told nor did I... (read more)
Written on: 25/01/2013
I just bought a used system from someone moving and could not have it at his new home, but I have no owners manual. Can you tell me how to set the timer? I have called Lifesource and no one ever calls back. I really appreciate any info you can give me as I am clueless.
Written on: 25/01/2013
Hi there if it is the standard model just lift the clock cover, depress the red button on the left front of the timer head and rotate the large toothed wheel it disengages from until the correct time of day as it is when you adjust it appears in the little window at the bottom - release the red button and make sure it pops all the way back out, thats it. I took a look at mine and was not sure but there is a video at their website - Lifesourcewater.com - click on customer care in the top right corner and click on service videos - the first one is backwash timer reset, good luck with your system. By the way my system is 24v and has a transformer make sure you get that if the little clock says 24 I think they made 110v ones as well.
Written on: 16/11/2011 by Winziggle
I bought a whole house water filter 7 years ago. It's supposed to be good for at least 10 years. It started smelling like chlorine over a year or so ago but I assumed I was mistaken. The water out of my tap was tested a couple of days ago and it's got lots of chlorine in it. I asked to have it checked and it's going to cost me $120. Some guarantee. I loved the service guy that sold it to me. I loved the cleanliness of my water until it stopped working. All it does really is remove... (read more)
Written on: 13/12/2012
I had exactly the opposite experience .... my Rep who sold the system came out and looked at it for free and tested the water. Once they realized there was chlorine in the water...they went to check the system and found it had been out into bypass. I had had some new irrigation valves put in a few weeks earlier so we think someone mistakenly turned the wrong valve. No charge for the visit....no other service necessary. Did you ask your Rep to come and test the water to see if it is still in service or not?
Written on: 07/07/2011
They sell you their product as drinking water quality at all faucets, that is deception. They use fancy words like Beotron (made up by themselves). They use same media as other companies who do no use fancy words but describe as they are. If you want to pay more money, go ahead. But I will strong recommend to buy the same or better product and know what you are getting from other decent water companies such as Watts, GE etc. Don't let them come to your house to sell you a overpriced water... (read more)
Written on: 05/07/2011
We purchased a whole house system from Lifesource for our new home. They tout themselves, on their web site and in person, as (read more)
Written on: 19/06/2011
I bought this system 6 years ago because I did not want to use a salt softening system as is bad for the environment. Right from the start this system cost me more than the salesman told me it would...it was $500 just to get it installed with the sediment filter after spending $3000 for the system. Within a year the sediment filter was leaking all over my garage and had to be replaced which cost me another plumber bill of $200. It has improved the taste of my water and does take out the... (read more)
Written on: 11/07/2011
Good filter, but the parts at the top do indeed fall apart and customer service is only fair. This is a fair and good review...have the same issues myself.
Written on: 16/11/2012
Thanks. At least u told me how much it cost u.
Written on: 08/05/2011 by kstarrmd (1 review written)
The Lifesource product is simply a big carbon filter. If you want clean tasting water for drinking and bathing this system works well.
However this system does nothing. Absolutely nothing to soften water. I tested the water in detail myself. The dissolved minerals in my municipal hard water is high and the lifesource does not change this at all.
I still like the system for what it does but the company misleads consumers by saying this is a solution for hard water and I fault them for that.
(read more)
Written on: 29/04/2012
Thank you for the great review. Along with numerous other reviews I have read, I will deffinentely not be call this company for a water system. I am tired of buying products, then spending too much time on the phone to receive bad service after the sale. Sounds to me like a terrible company to deal with, therefore I won't. Thanks.
Written on: 06/04/2011 by M Sengupta (1 review written)
We spent several thousand dollars on a Lifesource Filtration system in 2008 based on their warranty of a maintenance free filtration system. The system has recently started to leak filter particles into our plumbing system causing pressure issues and build up in our fixtures. The service from Lifesource has been horrible! They use unlicensed service techs, they have not shown up for service calls and they try everything possible to not replace or properly repair the system. The customer... (read more)
Written on: 19/04/2011
After submitting my complaints to Review Centre and the Better Business Bureau, Lifesource did indeed contact me and very promptly replaced my faulty water filter. My recommendations for anyone considering or current owner of a Lifesource filter are: 1) Make sure your installer also installs a Pressure Regulator as this is Lifesource's first line of defense in negating their warranty. 2) When you do have any issues with Customer or Tech Service, contact your Sales Rep to see if he or she can help. Our sales rep, Adrienne Stein, reacted very quickly when she read my reviews and heard of the problems I had. 3) If everything fails and Customer Service is still treating you poorly, write a review on Review Center and SustainLane and place a formal complaint on-line with the Better Business Bureau. You will be amazed at the change in attitude from the service department. When you make a $4000-$5000 investment in a water filter, it is okay to demand great and timely service and not expect to be given a service window of 9am-12pm like the cable companies. Make sure you make your expectations clear before signing the contract - I wish I had.
Written on: 10/03/2011
I bought a Lifesource system for my house in Stevenson ranch a little over 3 years ago. The water in stevenson ranch leaves build up on the floors and around the toilet bowl like a mineral film layer... after installing the lifesource system we no longer have this problem!!! my wife use to buy distilled water and we no longer have to do that... the water feels great in the shower and the dishes even come out better... I have neighbors that use a monthly exchange tank service, that seems so... (read more)
Written on: 07/02/2011
I lived in an area (Murrieta) that had city "well" supplied water system. The water was literally Pee-Yellow and what it lacked in filtration they made up for with Chlorine. Enter Life-Source. After catching the sales rep in three direct lies to jack the price up, and demanding they stop install immediately, they agreed to lower the price from $6000.00 to $4500.00. Still way too much money. The Beotron is nothing but a copper wire inside a PVC pipe with sand; does nothing to change the... (read more)
Written on: 22/06/2011
Can you explain more about how to make your own filter? I am not mechanically inclined.
Written on: 08/08/2010 by tonismang (1 review written)
We have owned the LifeSource system for over 3 years now and are still extremely happy with the great quality of water in our home. When we were looking for a water system we found that even though there were less expensive systems on the market the LifeSource System gave us the most value and quality for our dollar. My mother and sister have also purchased the system for their homes and are also very happy with the results. I would definitely recommend this system to anyone who is shopping... (read more)
Written on: 30/07/2010
I have been very pleased with my LifeSource water filter. My water tastes clean and wonderful and no longer has a chlorine smell. My hair and skin feel wonderful! The system is easy to install and use and is a great overall value with many health benefits. I highly recommend it!! (read more)
Written on: 28/07/2010
WOW! I'm so surprised by these negative reviews! We love our water system and can taste and feel a huge difference when we go to friend's houses or even work where there is filtered water! We recently saw a newspaper article in the SF Chronicle that said there are high levels of mercury in Crystal Springs which is our water supply. I sure don't want my family drinking that! I have referred several of my friends to contact Lifesouce and will continue to support this great system that requires... (read more)
Written on: 15/09/2011
The \\\"Beotron\\\" series is only NSF/ANSI-42 certified. Which certifies it's claim to reduce \\\"Aesthetic Chlorine Taste and Odor\\\" the real question is does it do anything else besides reducing \\\"Aesthetic Chlorine Taste and Odor\\\" ???????
Written on: 28/07/2010
My Lifesource Water System is great! I used to just filter the kitchen tap water. Now I love feeling comfortable drinking water out of any tap in the house. It tastes so clean and I know that it is free of chlorine and other contaminants. The life expectancy of these units is pretty amazing too! (read more)
Written on: 28/07/2010 by efsullivan (1 review written)
i miss my lifesource water system! we sold ours with our home, and it is one of the things i miss most. the new owners are thrilled! we all love the taste, and how it made our skin feel. mostly, i loved not worrying what was going into my kids' bodies. we must get our new one here in idaho. maybe a counter top unit is in order while we are renting! (read more)
Written on: 19/07/2010
This is the message for those people out there whom are in market for a whole house water system. PLEASE DONOT LISTEN TO THOSE MARKETING PEOPLE FROM LIFESOURCE. What they told you ain't go along with what you see/feel after you have install their PRICEY Unit.
They have promised me that the system will soften my water, which would eventually soften your skin, cloth, feel healthier, and most importantly you will no longer need those chemical solution to do your house hold cleaning.
All...
(read more)
Written on: 22/07/2010
I am writing from LifeSource Water. We have been in business for 26 years, and take our customer satisfaction very seriously. Our system does not soften the water, and we are very clear about that in our marketing materials and in our sales presentation. Hard water, (water containing calcium and magnesium)is healthy for the body, but can cause maintenance issues. In most cases, there are simple solutions that will mitigate these problems.
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<br/>We do not know who wrote this review, but I encourage you to contact us directly. We go to great lengths to address customer service issues, but we cannot address issues if we are not made aware of them.
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<br/>Please contact us at our corporate office. The phone number is 626-792-9996.
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Written on: 10/07/2010
My wife did alot of research before we got our Lifesource system about 1 year ago. At first I was a little sceptical about if it would improve our heavy chlorinated and hard water. I can honesty say that I am pleasantly surprised with the results. Chlorine gone and hardness reduced, ie. less spots and easier to clean. Skin feels great and water tastes like it should,..like water!! My wife andd I have both always had problems with very dry skin, but not anymore. I had read mixed reveiws but... (read more)
Written on: 16/07/2010
I found this review not helpful because...IT DID NOT EXPLAIN WHAT MAINTENANCE IS REQUIRE, HOW LONG IS THE WARRANTY, AND HOW MUCH IT COST
Written on: 15/09/2011
@LEXUSRY
They claim a \"limited 10 year warranty\" for their \"Beotron\" series systems. Their base unit the \"1620\" is about $3,500. Zero maintenance (unless you get their sediment filter [extra hardware, filter must be replaced at some interval]). They claim a 2.2 million gallon service life (16-25 years) after which you can \"refill\" the carbon contents for $200 or replace the entire unit for a \"quarter of the cost\" I just talked to a sales guy at the Westlake, CA Home Improvement show.
Written on: 08/07/2010
My husband and I have owned our Life Source System for over 6 years and are very pleased. We are on a well and the water is VERY hard. This system has helped diminish the hard water spots on the shower doors and on the dishes, glasses, etc... The maintenance has been very minimal. We change our cartridge about every 4 months and that's it. Everytime we have had a quesion or concern about the system, our representative has been prompt in answering our questions. I would recommend this... (read more)
Written on: 16/11/2012
Change the cartridge??? You go through 2.2 millions of gallons every 4months?.
Written on: 06/06/2010
Salesman lied about it being a water softener, its a water purifier. Water is nasty and we still have spots. Customer service is horrible. We have been dealing with them for over a month. They lied about send us our refund and everytime I call I'm always told someone will call you back. My next step is court for my refund. I also have ants that come up thru the backwashing tube and comes out in my sink and tub. Do not waste your money. DON'T WASTE YOUR MONEY (read more)
Written on: 30/06/2010
I am sorry that this customer believes that our product is a water softener, as we are very diligent on our web site and in our marketing material to be clear that we are a water softener alternative. We NEVER make claims that we eliminate water spots. Our certification to ANSI/NSF 42 shows that we eliminate the taste and odor of chlorine for a minimum of 1.6 million gallons. This is the only claim that we make about our product. I am sorry that this customer is unhappy, and per our policy, we gave this customer a full refund.
<br/>We taked great pride in our service, and have been in business 26 years and have over 40,000 customers. I feel that this reveiw does not accurately reflect our company and our service.
Written on: 13/12/2012
Makes no sense....there is no way for ants to get in the house through the water pipes or the backwash.....they would drown....impossible..
Written on: 31/05/2010
Our system has been fantastic? The difference in my skin and hair is dramatic, and I got rid of the expense and hassle of buying bottled water. I found the company after seeing them on Living with Ed, and the entire experience has been great. I see some posts complaining that it is not a water softener, but the sales rep and company was clear to me that it would not eliminate water spots. That being said, most of mine went away! I guess everyone's water is diffenent. I say give them a try. (read more)
Written on: 06/05/2010
Lifesource does not stand behind their product. Water quality improvement is marginal at best. My whole house system was supposed to handle 1,000,000 gallons. We haven't run nearly that much through it and the water tastes as bad as it did before installation.
With the system in place for eleven years and a desire to change the filter media because of the decreased water quality my call for service was a waste of breath. They want to to sell me a new system and WILL NOT replace the filter...
(read more)
Written on: 10/03/2010
I live in Roseville California and we have city water, the water is very over chlorinated (VERY).We used to buy bottled water ($75 a month), we looked at numerous systems and for what we wanted the filtration system to do we thought Lifesource would be the best for us? Its been almost a year and we have absolutely no regrets period! We bought the larger house system and the local rep delivered our system to our house and I installed it myself, it has worked flawless since. The wife loves... (read more)
Written on: 02/02/2010
I give LifeSource Water Systems a one star because the water does taste good from the tap. This is about the only positive statement I can make of this system. Hard water deposits are back everywhere. We have to use a lot more soap than previously with a salt system. Customer service is horrible. Worst $3,000+ investment I have ever made. And they false advertise - It is NOT a water softener alternative and it is NOT "zero maintenance for 15 years" you have to replace an expensive... (read more)
Written on: 13/07/2010
Our smallest system is tested to ANSI/NSF 42 to last for 1.6 million gallons. National averages of water usage for a family of four is 100K gallons /year. The life of the product for each customer depends on their actual water usage. We have been in business for 26 years and have systems that are over 20 years old and still working. We do not remove the healthy minerals from the water, as they have been proven by the World Health Organization to be beneficial.
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Written on: 28/09/2009
We have had the Lifesource system since 2005 (just over 4 yrs). We have a deep well, just over 700 ft and fortunately the water is pretty clean of iron, sulfur, etc. However, I didn't want to use a software because we didn't have hard water and I wanted to avoid filling with salt. But, even though we have 1 inch pipes throughout the house, including to the lifesource unit, our water pressure is poor. We have one sediment filter but if its bypassed, the pressure is still poor in the shower... (read more)
Written on: 31/07/2009
14 years of trouble free service. LifeSource Water Filtration Unit is great! (read more)
Written on: 24/07/2009
My husband and I bought the Lifesource product 6 years ago and we have been incredibly happy with it. I researched these systems for 2 years before we actually decided to do it. We faithfully replace the paper filter (which costs about $5) every six months and we notice how much it filters just the dirt and other contaminants in the pipes that come from the city to our house. When we put a new one in, it's white and when we take it out, it's dark brown. But that's the only cost we've... (read more)
Written on: 01/06/2009 by mellis2
We installed a lifesource softener in our home about a year ago after a salesman came by in our neighborhood. I mainly bought it to replace our bottled water usage and in that respect it has been great. Reading some of the other reviews about the noise, I haven't had any trouble with it. Ours is located in the garage and our bedroom is right above it and I have never heard anything backwashing. (read more)
Written on: 13/05/2009 by dinosarducci
My Wife and I have had the LifeSource system for almost 3 years now. WE LOVE IT! The water tastes great and our skin feels so much better now that there is no more chlorine, or other contaminants in the water. I would highly recommend this system. (read more)
Written on: 18/04/2009
We have had our Lifesource Water Filtration system for a year. It does make the water taste better and feels cleaner. I still have mineral deposits on faucets and water spots on glass pots and glasses. If it took care of the spots, it would be great. The backwashing is not a bother provided it is installed away from an interior wall and operates during sleeping hours. (read more)
Written on: 03/03/2009 by jfc (1 review written)
We've only had our LifeSource system for a couple of months and do like the taste of the water much more over our area's unfiltered tap water (really bad). Will probably dismantle the LifeSource system due to the noise "eruption" when the backwash purge takes place -- it sounds like a helicopter is hovering over the house for 30-40 min. (read more)
Written on: 11/11/2008 by crunch (1 review written)
Before getting a LifeSource Water Filtration Unit we used to get our water filtered renting a Culligan system. We decided to get rid of the Culligan system because of 3 reasons: 1) More and more legislation was being passed "banning" salt water systems in our area due to the waste it produced in local rivers, 2) Culligan often would raise the monthly fees to lease the water softener unit, and 3) The Culligan system required a separate, bulky reverse osmosis unit under the kitchen sink... (read more)
Written on: 02/10/2008 by judys (1 review written)
I've had my LifeSource Water Filtration Unit for 8 years. Not one problem and I have great tasting water. No maintenance. Water throughout the house tastes great. No smells. No chlorine. No need to add salt or other minerals. (read more)
Written on: 29/09/2008
I would not recommend LifeSource Water Systems for anything. The company earned a gold seal from the Water Quality Association for the beotron series, but not any other product. The system they sold us I would say was poorly designed to handle the treatment of our well water properly. Please do not buy from this company if you are on your own private well. Contact your local well supply store or find another company. DO NOT USE THEM AT ALL FOR PRIVATE WELLS. (read more)
Written on: 02/08/2008
If you have really hard water like we do, I wouldn't recommend this LifeSource Water Filtration Unit. We have to change our pre sediment filters quite often. Although we do not use as much soap. We still have spotty dishes, sinks, showers, scally dishwasher etc. As far as making the deposits disappear, it did not even come close to what the salesman said it could do. If you want to improve the taste of your water, I think it would be more economical to just put in a high end carbon... (read more)
Written on: 11/06/2008 by Waterman19191
Although calcium and magnesium are good for you, they are in a non organic form in the water. You are better off taking a vitamin or eating healthy the relying on your water for these items. Hard water might even increase the risk of kidney stones. Your kidneys are forced to filter it out, leaving residual. Eat your veggies and you'll be fine. Culligan offers a 2 in 1 carbon/softener system that works great. Either way, I find Lifesource is just a over priced carbon filter. Be prepared to... (read more)
Written on: 17/04/2006 by Fred Francis
It is more that just a Granular carbon filter, it conditions the minerals..sure I have spots but they wipe off with
a damp or dry cloth...plus I've done research and found out that research by the World Health Org. has stated that
calcium and magnesium are essential for the body...and lack of thereof can cause CVD, cardio-vascular disease.
(read more)
Written on: 13/09/2005 by momoftwins0401 (1 review written)
I had very high hopes for the very expensive LifeSource Water Filtration and "water softening" unit. We used to have a soft water system that used salt/potassium, but we were having problems with the taste of the water. The LifeSource web site and literature made me believe that this would be the solution to my problems. Yes, the water tastes great, but it takes extra work now to get my clothes clean (I have 4 year old twin boys, so clothes can get quite dirty). This system doesn't... (read more)
Written on: 27/11/2005
I'm looking into this unit as well as others. Are you still having problems?
Written on: 28/11/2005
I argued quite a bit with the head sales guy, and he agreed to install a soft water system onto our water heater (no charge). So now our cold water is filtered, and our hot water is soft.
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<br>After doing more research on water, I learned that the only way to get soft water is through an ion-exchange system using salt or potassium.
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<br>I wish I hadn't relied on LifeSource's marketing materials when we made the decision to buy. I learned my lesson.
Written on: 04/04/2006
I am also interested in this product because I just bought a new tankless water heater and washer. We have extremely hard water and they recommended getting a water softener. I was looking at Lifesource also because of the chlorine removal for showers as well as better tasting water. Has anyone heard anything about using the Lifesource system with tankless water heaters?
Written on: 26/02/2007
I just started to learn about water filtration & soft water there is one proven method to Crysalizing the minerals in your hard water so they do not attach to your plumbing & stain fixtures. This is a fairly new system, and needs no maintenance. It uses no salt or chemicals, has no moving parts and has a warranty for 5 years parts & labor!
Written on: 05/05/2007
So what is it? Why would you post that without giving any information on it?
Written on: 11/09/2011
@mwatts, I live in So. California and have very hard water. I had a Culligan water softener but tired of lugging bags of salt/potassium. Went on a coworker's recommendation re LifeSource; regretably gave away Culligan system. Loved actually being able to use the water from all the taps; however, I was angry about the waterspots on glassware/flatware and mineral deposits on showerheads, toilet bowls. Like momoftwins, I feel LS was misleading and fuzzy regarding this aspect. After a short while my gas hot water heater started rumbling loudly due to the scale and my steam humidifer had heavy scale buildup on the element and tank - made me wish I had never purchased LS. I would NOT recommend LS alone for a tankless water heater - you will be disappointed. Not wanting to deal with salt/potassium again + the expense of buying yet another softener to add to the LS setup, recently installed ClearWave. It's only been a couple weeks and I've noticed a big difference in 24-hrs with the water heater. In short, ClearWave changes the charge of the minerals so they remain suspended in the water and don't stick together or to the pipes, etc. There are more expensive brands available based on the same concept, but I've learned expensive doesn't always equate to better. I'm happy after adding ClearWave.
The LS presediment filter is another thing altogether. Don't buy it. The filter housing developed a hairline crack and water was all over my garage floor; the force of the water spraying out wore a sizeable hole in the wall next to it. Called LS and was told I couldn't buy the housing separate. They don't sell replacement parts so you have to buy the whole thing at $180!! What?? Why? As you can see from the picture a reviewer posted, there ain't that much to it. Epoxy repair didn't work; the thing constantly drips on bypass mode. I positioned a bucket to catch the water until we remove the sediment filter totally in a couple days. DO NOT install their sediment filter. If you need one, get your own that comes with a pressure release and you'll be ahead of the game. LS staffers reading this review - as much as your system costs, SELL THE SEDIMENT FILTER PARTS; it's the right thing to do.
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Ajshoe's Response to olivemarie's Review
Written on: 18/02/2013
What brand system did you replace it with?
Olivemarie's reply to Ajshoe's Comment
Written on: 18/02/2013
I got a 3M whole house water filter system, it's so much better and it really did solve all the problems I had with LifeSource.
Jessieyuen's Response to olivemarie's Review
Written on: 05/03/2013
Yes, I agree with that, the company told me the carbon filter replacement about 700 dollars. When I call for the replacement they said that can't be replace, I have to purchase a new system again.
Awful, don't buy from them.
Ak79829's reply to Jessieyuen's Comment
Written on: 02/04/2013
Carbon filer replacement? From my understanding there is no filter to be replaced with the unit.