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| Ease of Use | 3.7/10   |
|---|---|
| Durability | 0.2/10 |
| Style | 4.5/10 |
| Service & Support | 0.3/10 |
| Value for Money | 0.5/10 |
| Overall rating | 0.5/10 |
Full review by
Emma777
on 9th Jan 2008
User Rating : 0
Respect :
0
Good Points: It worked well for 8 months
Bad Points: It stopped working after 8 months In my opinion I find that the customer service is a joke
General comments: I would never buy anything from Servis
Problems started when my dishwasher broke down,
I was told stay in all day from 8am-6pm, engineer would come, he didn't.
Told to expect phone call from same engineer next day, did not come.
Told to wait a further 48 hours for a phone call and the engineer would definitely call because servis had made a complaint about him, did not call.
Told again to wait another 48 hours, because another complaint had been sent - still waiting!
Wrote a complaint e-mail, still waiting for response (sent it three days ago).
Emma777's review and ratings | 119 words
Review by
Danielle B
on 19th Oct 2007
User Rating : 0
Respect :
0
I would never buy a Servis product. We also noticed that the small print of the extended warranty applications that they kept sending us states that the warranty only covers parts at the discretion of the engineer.
Danielle B's full review | 106 words
Review by
billy z
on 27th Sep 2005
User Rating : 0
Respect :
0
Style over content. Large silver cupboard that sounds a bit like the whooshing noise on the early 'Doctor Who' theme tune. My Servis M7684S has no practical use now as initially the upper fridge very quickly deteriorated, getting progressively warmer over time. Finally, the freezer joined it. Will be glad to see the back of it. In the market for a replacement and saw other reviews on this website. The person who had their's for just over a year got off lightly.
billy z's full review | 93 words
Review by
digimoan
on 16th Aug 2005
User Rating : 3
Respect :
0
I have a Servis M7684S fridge freezer which is a year old. The warranty has just ended, and I am told a call out is £50 plus parts. When I asked how they knew that something that should have lasted longer than a year, had failed, they basically said tough. I would have to pay anyway.
This is the first time ever, a fridge has lasted only a year!
digimoan's full review | 82 words
Review by
fishlover
on 20th Aug 2004
User Rating : 0
Respect :
0
I have the m7554f Fridge Freezer we have been waiting for ten days for a major part, the parts are not kept in this country I am told, I had to take a day off work and sat in all day no one turned up, the staff are rude the milk is sour, never again will I buy a servis product, and frost free means that, you would be better off with a cool box.
fishlover's full review | 83 words | 1 comment added.
Review by
vikasgrover
on 18th Jun 2004
User Rating : 0
Respect :
0
Servis M7684S - Bought a the fridge freezer in June 2003 and was noisy. Got an engineer to visit and he recommended an exchange. Servis never returned any calls and on enquiring said the meachine has been fixed as per their records. Servis arranged another visit, surprise, guess what the same engineer arrived and said he had recommended an exchange earlier. Called back Servis the same day and Servis now said the machine cannot be repaired but will not replace the machine (even through in warrant ...
vikasgrover's full review | 135 words
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