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Written on: 20/08/2014
I PASSED BY THE OFICE AND GOT A CAR. ALL OF THEM WERE FANTASTIC AND NOW I CHECKED MY CREDIT AND IS GOING UP FASTER THAN I THOUGHT. BESIDES, MY VEHICLE IS QUITE GOOD AND WE ARE ALL HAPPY AT HOME. THANK YOU GUYS FOR THAT GOOD EXPERIENCE AND THANKS FOR REBUILDING MY CREDIT WHICH FOR TWO YEARS WAS LESS THAN FAIR. WISH YOU ALL SUCCESS. SINCERELY. ONE OF YOUR CUSTOMERS… Read Full Review
Written on: 05/10/2010
Horrendous! Never ever ring this company! Was on the phone for an hour, have no idea who I last spoke to?! Very clever tricky people if they're still trading - will cost anyone £69.50 if you don't think quicker than you did when giving them your card details - advise anyone who rung this company to cancel your bank card straight after giving your details over the phone - get in quick though before they've processed the payment. Sinful business their one, do they sleep at night?… Read Full Review
Written on: 08/04/2010
Im not going to give this company any stars !!!
Please don't use this company, the take your £69.50 telling you you've been accepted for a loan, you then get put through to someone else and they offer you a loan with extortionate interest or tell you you haven't been accepted, you then ask for are refund of your £69.50 and you have got more chance of flying. I are asked to write in for your refund and that's after being over an hour on the phone holding on to speak to someone. I believe they… Read Full Review
Written on: 26/03/2010
Don't ever use this company. They charged me £70 to arrange a loan, messed me around big time and I'm still waiting for the refund of the loan fee.
I've tried writing, they ignore the letters, and as for the phone calls - it's cost me an absolute fortune as they constantly put you on hold.
… Read Full Review
Written on: 08/02/2010
0 stars. Charged me £70 broker fee for loan that did not materialise. I worte to get my money back. They called me trying to push their service. I asked for money back they put me through to the correct 'dept' and hung up. DO NOT WASTE YOUR TIME OR MONEY CROOKS… Read Full Review
Written on: 18/11/2009 by RussellLodge (2 reviews written)
If one word summed up Yes car credit the word would be SUSPECT, from arriving at the showroom and finding no cars with any prices on i then waited approx 7 hours trying to get a price on the car and a deal on the payments, the first quote was £360.00 i said it was to much and the salesman went away to come back with £320.00 etc etc etc, this went on until finally i got the car at £170,00 a month, i paid a deposit cash and then had to call a number and tell them that i had part ex'd as full… Read Full Review
Written on: 27/03/2009 by television (1 review written)
I have had a bad experince with yes car credit loans, i enquired about a loan to buy a car and was told by the advisor that I had to pay an administor fee of £59.50 which they said they was refundable. I decided that I did not want to go through with the loan and I am still waiting for my deposit, I've been waiting since october2008. If any one thinking of taking out a loan please just think and do not take out a loan with these con artist because that's all they are… Read Full Review
Written on: 12/09/2008 by davidbrown (1 review written)
I made a tentative enquiry regarding a loan. After speaking, (struggling) to understand the foreign linguist at the call centre I just said, send the paperwork, then intending to throw it in the bin. The company subsequently sold my details to other financial companies who started credit checks, damaging my credit rating. I phoned the centre back and they proceeded to put me on hold and pass me round the office. Stay well clear of this company, and hopefully they will go into liquidation… Read Full Review
Written on: 06/09/2007 by pontiacriver (1 review written)
DO NOT deal with ACF Car Finance, the latest reincarnation of the totally discredited YES/Provident/ Direct Auto Finance group.
Oh, did I mention the cars? Fine if you like fleet Vectra's and Corsa's and Hyundai's and summary other bangers bought at auction (for all you know - and ACF, they're looking for CHEAP, not NICE - thrashed within an inch of imploding), then go ahead… Read Full Review
Written on: 13/08/2006 by markywarky (1 review written)
Myself and my partner bought a Ford Focus estate '51 reg in February 2005. We contacted Yes car Credit within the 7 day (no quibble return policy) return period, as we wanted to return the car and pay no more to it, as we had lots of problems with it. They kept fobbing us off saying they'd get back to us, so in the end we drove to the TEAM VALLEY branch where we picked the car up from, and we just dropped it off. They refused to sign the V5 document at first. And now, over 1 year on, we are… Read Full Review
Written on: 01/08/2006 by sarahlew (1 review written)
With hindsight I should not have bought from Yes Car Credit. Now I'd rather catch the bus!
I bought the extra warranties and insurances which are worthless. My vehicle surely wasn't inspected as I have had to have a new exhaust, brakes and discs put on my vehicle, which is not covered by the warranty. If you get into arrears, they will phone you about 12 times a day right up until 9pm… Read Full Review
Written on: 20/06/2010
Back in feb 2005 we were looking to find a used 4-5 year old car to replace our old one which was doomed to the scrappy. We were interested in a 1999 t-reg renault clio and went into the office, where my father handed in proof of his ID (drivers license). We asked how much the clio was, and they had the nerve to tell us they wouldnt say until we signed to buy it(!). After we understandably declined they refused to hand over his license. When we started warning other potential buyers about this… Read Full Review
Written on: 30/07/2007 by jellybabe (1 review written)
We bought a car through Yes CC in 2005 as we were getting married and needed a bigger car for family that were coming here. We originally were looking for a Vauxhall. They were very friendly and took us to the office where they talked over the paper work and explained to us all the details of the agreement. We made sure we understood all the jargon. They didn't press us to take out insurance with them, we just told them we want to switch from our existing insurance onto the new car. When we… Read Full Review
Written on: 05/05/2006 by vauxhallomega1 (1 review written)
I bought a car from Yes Car Credit back in October and what a disapointment. The car was ok but when I decided to terminate the agreement after I found out that they went bust, wat a parlava. I sent them a letter to stating I was terminating the agreement. They sent me a letter asking me what I ment, What part of "Come and collect your car I am terminating the credit agreement" didn't they understand.? anyway eventually they collected the car. They then sent me a letter asking for £1255, when I… Read Full Review
Written on: 09/02/2006 by clevelandskippy (1 review written)
I bought a car from Yes Car Credit in October this year and it is nothing but trouble and the warrenty company does not want to know about it at all. They are now going to take the car back , but I can say I am not bothered with that as the car has not been used for over 2 months and is parked up in the garage. But the bottom line is they sell poor cars and they say they buy all cars on good faith and don't do any HPI checks. I found out that my car had been a Cat C Write off and was not even… Read Full Review
Written on: 27/12/2005 by mags15 (1 review written)
I had to pay for insurance even though I didn't have the car paid to half way mark then they asked for an extra 2,500 pounds which I have just finished paying why was I paying Yes Car Credit for gap and payment protection when I gave them the car back… Read Full Review
Written on: 13/12/2005 by icanfixit (1 review written)
I bought a Rover 75 from Yes Car Credit which lasted 4 miles before the engine gave way.
Next day they gave me another one, disel, Mangaging Director of Yes Car Credit in Belfast was driving it, lovely, but since I bought it under 3 months ago I found out that the :
Wheel Alignment was not done,
Head light Alignment was off totally.
Brake Pads worn down to bottom
Heater plugs not firing up the engine in the cold mornings
Fed up having to pay for parts for this so called new car, which is… Read Full Review
Written on: 25/10/2005 by BigGav (1 review written)
I bought a 1.8 Toyota Avensis from the Edinburgh branch of Yes Car Credit, and I would state that although I didn't initially go looking for a Toyota, I am more than happy with it.
I was advised on initial contact with the company that I would be able to put down a deposit of 350 and drive away that day. I requested either a Focus or Vectra as my car choices, but was told that I would not be able to get either of these unless I doubled the deposit. I was offered the Avensis, a Mitsubishi… Read Full Review
Written on: 14/09/2005 by psychi (1 review written)
Brought a car from Portsmouth branch of Yes Car Credit. Treated me with repect and with manners. Fully explained all details, and referred to small print which is important from the text. People need to remember that They have guidelines, and we must read small print. Very good… Read Full Review
As rated by real users
" Dealt with mark Collins plenty of contact and sorted all out with c... " Read More
" Very pleased " Read More
" AVOID AT ALL COSTS " Read More
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" Outstanding customer service and sooo pleased! " Read More