Travel House UK Ltd. Reviews - www.travelhouseuk.co.uk

★★★★☆
4.3 / 5
630
87% of users recommend this

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Please note that Travel House UK Ltd - www.travelhouseuk.co.uk is located in London
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Travel House UK Ltd. www.travelhouseuk.co.uk
Travel House UK Ltd. www.travelhouseuk.co.uk

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Latest Reviews

★★★★★

“World-class Service by Travel House”

Written on: 15/08/2016 by mskalane (1 review written)

My experience at Travel house has been the best ever. The staff I was dealing with is friendly, courteous, efficient and customer focussed. They listen to your needs attentively and patiently recommend a product that suit you best. Fares at Travel house are competitive and very good. the other thing that impressed me is that they give you reasonable time to sort out finances. This company highly recommended-you wont ever regret using it. They are simply the best!… Read Full Review

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★★★★☆

“Great service!”

Written on: 14/08/2016 by zsPowers488 (1 review written)

They were absolutely helpful and readily to explain any queries we had in regards to our flight detail. Most importantly, they were patient as we kept going back and forth with them but I did not sense any frustration in their tone or in the manner they dealt with me and my family. They were beyond helpful and kind! … Read Full Review

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★★★★★

“Super Service.”

Written on: 06/08/2016 by Fungai263 (1 review written)

We contacted the agent and he was very helpful and booked oit flights with great professionalism.Even when he was not there another agent was ready to help.We were settled knowing The team had everything in control.Thank you so much for the wonderful customer service.Will recommend friends and family and definitely use again… Read Full Review

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★☆☆☆☆

“POOR Service ”

Written on: 04/08/2016 by JusticePeters (1 review written)

i've been using travel house for a number of years now, but it seems that the company instead of improving their services its slowly going down the wrong end of the scale. i used to gt my tickets to Zimbabwe from them since 2012 and i have recommended them to all my family members who all go on holiday at least twice a year so you can imagine how much money this idiotic of a company is making to a point where my family members a calling me to complain like i own the company. But today i have… Read Full Review

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★★★★★

“Excellent service”

Written on: 27/07/2016 by Cowanyt262 (1 review written)

Excellent service, highly recommended. If I need any more flights I will be getting in touch… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 10/06/2016 by Sydneyh66 (1 review written)

Got the Best Deal Ever from Travel House. He was very helpful in sorting out my flight to Zimbabwe. I would highly recommend this company to family and friends. I can now relax and wait to travel as everything has been sorted out in timely manner. Thank you for your excellent customer service. Will not hesitate to get in touch with you again. Thank You… Read Full Review

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★★★★★

“Always get the best deals from Travel House ... Than”

Written on: 06/06/2016 by Sheilz (1 review written)

Excellent service at all times ... Thank you… Read Full Review

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★☆☆☆☆

“Don't go after positive reviews, I guess these are all...”

Written on: 19/04/2016 by nlSchofield208 (1 review written)

Don't go after positive reviews, I guess these are all fake reviews.Travel house uk company is cheap. They make mistakes intentionally while booking tickets and then for the change or cancellation charge their customer. Putting you through a lot of stress and grieve. Avoid avoid… Read Full Review

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★★★★★

“Review of Travel House UK Ltd.”

Written on: 15/04/2016 by wfRoberts88 (1 review written)

Very good company with very good service specially the person I dealt with who I normally book with every thing is always done on time and correct.I defonatly will recomend… Read Full Review

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★★★★★

“ simply the best agent, customer focused brilliant ”

Written on: 04/04/2016 by CristopherLarsen (1 review written)

I have never been disappointed more very pleased, service best to none customer satisfaction it's brilliant. My agent is great, personal feels like am dealing with someone that cares about me. Very patient, helpful and goes a mile, 100% top best experience each time. Thank you… Read Full Review

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★☆☆☆☆

“Stay away. No refund given! ”

Written on: 12/03/2016 by preciousairzim (1 review written)

Booked a flight to zimbabwe I n 2011. The airline went bust and unfortunately we booked via this agent travel houseuk. If we had booked direct with the airline directly we 'd have got our refund by now. every year I have been calling Ian the travel houseuk consultant who kept saying there is no money from the airline because it went bust. So in January this year I decided to contact the airline to try and get my refund and they said we refunded your money back to the agent back in 2011. I m… Read Full Review

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★★★★★

“Agent demonstrated professionalism throughout to...”

Written on: 24/02/2016 by Unendoro (1 review written)

Good deal, polite, professionalism, open and honest, good communicator. I will recommend anyone I know who wants to travel… Read Full Review

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★★★★★

“Tickets to Harare”

Written on: 05/02/2016 by Babafoya (1 review written)

Top Agent got me a good deal on an urgent short notice search for a flight. I'd recommend anyone. I use Travel House all the time for flights to Africa… Read Full Review

Gamanya's Response to Babafoya's Review

Written on: 03/05/2016

Hi do you need to have travel insurance

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★★★★★

“TICKETS TO GHANA - "EXCELLENT SERVICE " ”

Written on: 31/01/2016

My first contact with Travel House was in July 2015 for tickets to ghana! As a result of their excellent service, I have continued buying my tickets from them! To be precise 3 tickets since July 2015. The gentleman who I have been dealing with is very professional and has always given me excellent service. Reassured me from the beginning as I wasn't sure and it was my first transaction with Travel House. Tickets delivered on time, he returned my calls back promptly. Even whilst abroad I… Read Full Review

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★★★★★

“Great service”

Written on: 23/01/2016 by Lizhenderson (1 review written)

Service was amazing, one call and I was on my way, I need to mention the gentleman and had patience with me when I was not 100% sure as I had never heard of travelhouseuk. He reassured me all the way and I will use this company in the future, a big well done that's customer service at its best… Read Full Review

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★★★★☆

“Thanks once again”

Written on: 08/01/2016 by Yuliana132 (1 review written)

Back safely in the UK after my last minute trip. Thanks to my travel agent,he is certainly the best, provides excellent customer service at all times… Read Full Review

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★★★☆☆

“Improve communication with all clients”

Written on: 15/12/2015 by morrisonngwenya (1 review written)

I had a feeling that I needed more communication with the agency even as they were sourcing for alternative airlines. Misunderstanding arises when communication is inadequate. The traveler becomes anxious when they are not clear about flight arrangements… Read Full Review

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★☆☆☆☆

“Disgusting Don't Use!!”

Written on: 30/11/2015 by Hayleyh1951 (1 review written)

Sold a ticket that I could have bought without a deposit a month later. Terms and conditions only provided after payment. Then when I took time off work because I had especially arranged with an agent, an appointment to call to complete payment I could not get hold of him. Could not obtain a complaint number despite asking to raise a complaint three times. Misunderstood emails due to language barrier and I still cannot get my complaint through to management. Do not use this company!!! I am… Read Full Review

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★★★★★

“Great!”

Written on: 24/10/2015

Great efficient service. I use Travelhouse again and again… Read Full Review

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★★★★★

“Travel House Reps”

Written on: 14/08/2015

Many thanks to the Agent who has handled my booking today. This is the fourth or fifth time the same person has done our flight bookings to visit our children and grandchildren in South Africa and in Australia. We have never had any problems and the Agent has always gone the extra mile to source good fares for us. Well done and many thanks to him !… Read Full Review

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