Travel House UK Ltd. www.travelhouseuk.co.uk Reviews
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From 2 ratings and 48 reviews
48% of users recommend this product
Summary
Average Ratings for Travel House UK Ltd. www.travelhouseuk.co.uk
- Customer Service
- Value for Money
- Reviewer Ratings
- Overall Rating
48 Reviews For Travel House UK Ltd. www.travelhouseuk.co.uk
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Guest 30th Nov 2009
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Tony at Travelhouseuk.co.uk helped alot with my booking. I was having to book tickets for a group of people and this at times
was proving to be quite troublesome, Tony helped me through it with constant contact via e-mail and phone. Thanks
- Read Guest's full review and ratings (44 words)
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Guest 26th Nov 2009
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5 star service at all levels.This was my second time to book flights with Travel House.co.uk. Previously I dealth with Sarah and now Wida. I am pleased with the professional service I got and will recommend friends or family members to use this agency without hesitation.- Read Guest's review (48 words)
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Guest 26th Nov 2009
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Excellent service, very quick, good communication. I have booked my flights to Harare through travel consultant Tony, who is extremely professional and I have recommended him to friends and family. It has been a great pleasure dealing with him.
Very happy with TravelHouseUK!- Read Guest's review (43 words)
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Guest 25th Nov 2009
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I am a frequent traveler and have been booking with this company for almost around four years now.I am very pleased with the service Travelhouseuk has provided, especially being updated by Andy who has looked after my booking for me
I shall definitely be using them again.Great customer service and a good price. Thanks Travel House UK- Read Guest's review (59 words)
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Guest 25th Oct 2009
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I booked a ticket for my wife online but they refused to issue the ticket saying that my card was declined. I contacted my credit card company who informed me that this was not the case as I had adequate funds. I rang back 3 days later to speak to a manager, who was very rude. I asked if there was a problem with my card how comes they have taken £50. I was informed it was a deposit taken by them. I was informed to deposit the balance into an acount or send evidence that I owned the card us ...- Read Guest's review (126 words and 1 comment)
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Guest 14th Oct 2009
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This company is operating a scam. They offered two business class tickets to New Zealand at a good but not silly price. I declined to book and asked if they would hold the tickets for me which they agreed to do for a refundable fee of £100. They then called me back 30 minutes later to say that they had made an error in the price, which increased by £500+. Said thanks but no thanks and now they claim that the £100 was a non refundable deposit. Now following ABTA advice and writi ...- Read Guest's review (117 words)
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Guest 3rd Oct 2009
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The company has a poor structure, does not have capabilities of handling simple problems , staff are poorly trained. ATOL should look into this type of operation. DO NOT BOOK WITH THIS MOB
- Read Guest's review (32 words)
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Guest 24th Sep 2009
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at this place all operators call themselves with different names. this company does not answer as travel house uk. complaints go round in circles with no answers to come by. my personal advise please do not book with discriminative staff/comapnies. they operate from all sorts of call centres around the globe. the colour full website is an upfront. do not book. atol should look into this company!!
- Read Guest's review (68 words)
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Guest 22nd Sep 2009
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I called through and reserved tickets with Travel House UK before reading this site - had I read the reviews on this site beforehand - I would not have used them. I told them to take the full amount off my card on the 1st day and they did not do it. After many calls over a week later they finally told me the flights were overbooked so I either had to cancel and pay to get some of my deposit back or choose different dates and pay more. Very very unreliable and definitely will not use them again. ...- Read Guest's review (134 words)
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Guest 9th Sep 2009
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was quoted price for flights which i was happy with so i booked, then was told within a few days price had expired and price had gone up £180 even tho price was reduced twice by actual airline, couldnt believe it and when questioned travel house i was fobbed off! big communication problems with travel house, cancelled flights which were never actually booked with airline in first place and endured £100 cancellation charge for my troubles! read terms & conditions b4 booking and please ...- Read Guest's review (143 words)
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Guest 23rd Aug 2009
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would not recommend Travel House UK to anyone. please book with a reliable and trusted travel agent or direct with airline!!- Read Guest's review (21 words)
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Guest 22nd Aug 2009
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Would not let me rate 0 out of 5 so my real rating is 0!!!
Please please please read t's & c's!!!!!!!!! was bought flights for xmas by father in law and they would not release tickets until we scanned both sides of debit card and send to them, so they want your details so they can take money out of your account without you knowing and then suddenly your price will increase they said it was because booked through a third party, told by bank that this is not common practice and they had never hea ...- Read Guest's review (123 words and 1 comment)
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Guest 17th Aug 2009
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I have to say, Travel House UK Ltd is one of the best services that I have come across. I constantly changed what I was looking for yet they responded promtly and offered numerous options to what I was looking for. They called on request, answered any questions I had, and were even able to give me a solution that was unavailable at the start, by remembering exactly what I needed. I was absolutely delighted with the customer service provided.- Read Guest's review (80 words)
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davidrwebster 20th Jul 2009
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I was 100% satisfied and would reccomend my friends to use Travel House.The emailing of the e tickets was prompt and efficent friendly and efficent manner was most appreciated. I can only trust the after service (should it be needed) will be as efficent.
- Read davidrwebster's review (44 words)
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StephenSmith
13th Jun 2009
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I used Travelhouseuk to book my annual family holidays this summer,the customer service and value for money was fantastic,I will definitely use their services again.- Read StephenSmith's review (27 words)
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StephenSmith
11th Jun 2009
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I used Travelhouseuk to book my annual family holidays this summer,the customer service and value for money was fantastic,I will definitely use their services again....- Read StephenSmith's review (30 words)
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Ali Zaim 9th Jun 2009
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I love Travelhouseuk because it enables me to compare prices for all flights quickly and easily. The staff are always friendly and helpful and when booking holidays they have usually traveled to the destination themselves. They also have a lowest airfare guarantee which gives me confidence I am getting the best price.- Read Ali Zaim's review (55 words)
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javan singh
9th Jun 2009
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We booked our flights to Egypt with Travel House UK Ltd for our 25th wedding anniversary last month. They are pretty good for what they offer. Also their travel consultants are very friendly and make you feel welcome.- Read javan singh's review (40 words)
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javan singh
6th Jun 2009
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When it comes to international travel, a good travel agent is like God's gift for you so is Travelhouseuk for me.I booked my Flights to Tobagowith them with very low budget and they come up with fare that are only available through a professional travel agent.So i say they improved a lot .They have professional travel consultants with great experience and they are committed to providing clients expert travel and cost-savings advice.- Read javan singh's review (80 words)
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sonia anderson 3rd Jun 2009
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I fly a lot and travel for business . I usually book flights from Travel house uk. In my view it's good website providing low price flights.- Read sonia anderson's review (28 words)
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