Travel House UK Ltd. Reviews - www.travelhouseuk.co.uk

38 Riding House Street, London, W1W 7ES
★★★★☆
4.3 / 5
87% of users recommend this

Description (provided by business)

Comment from Review Centre

Please note that Travel House UK Ltd - www.travelhouseuk.co.uk is located in London
? Ask our helpful community of experts about this product or company
Travel House UK Ltd. www.travelhouseuk.co.uk - Ask a question now

Media Gallery for Travel House UK Ltd. www.travelhouseuk.co.uk

Travel House UK Ltd. www.travelhouseuk.co.uk
Travel House UK Ltd. www.travelhouseuk.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Stress free and fantastic ”

Written on: 23/07/2014 by McDougalllg420 (1 review written)

I have not been able to go home for six years now and after getting passed from pillar to post with otheragagencies my friend recommended her agent and agency to me. I was sceptical at first because I had been through hell and high water with others. I spoke to a wonderful gentlemen who assured me he would get me the best deal possible if I could be flexible with my dates. He made sure I got a better deal than others offered me with only a difference of two days. He told me he would do his best… Read Full Review

Report this review
★☆☆☆☆

“terrible company!”

Written on: 16/07/2014 by neal251 (2 reviews written)

found their website on line and they had good prices so we called them up and to we spoke to a very helpful agent. We paid a deposit of £150. We was expecting a receipt and flight itinerary but nothing arrived I called up and spoke to agent who said he was working at the weekend and would get it sent out then. Monday morning still no receipt so I called the agents direct number and he did not answe. I rang the office number and spoke to a supposed supervisor who said he would get my agent to… Read Full Review

Report this review
★★★★★

“I have been dealing with an advisor for the past two...”

Written on: 08/07/2014 by fernanl (1 review written)

I have been dealing with an advisor for the past two years and never have i had a problem, I am always assured of his attention to detail and is as helpful with every step of the booking process. This year in an emergency over a bereavement i checked flights to Africa using another website and boy was i done over on my deposit for 3 people traveling, when i was only given the rules of payment after deposit was taken. Having lost out on my money I went back to this person of Travel House which… Read Full Review

Report this review
★★★★★

“Flight tickets”

Written on: 07/07/2014 by Andytee203 (1 review written)

I was served with honesty. He checked best prices, kept me informed and was very patient with my request as I kept changing plans. I appreciate his time and good humour. He was ever so polite, greeted me always no matter how many times I spoke to him in a day. Thank you for your service. … Read Full Review

Report this review
★☆☆☆☆

“My worst nightmare!”

Written on: 05/07/2014 by KyleGilliam199 (1 review written)

Everything seemed to go well at the beginning and my consultant got me what I thought was a good deal. I paid the deposit for the 4 tickets and I was told the price would be fixed until final date of payment. Closer to the payment date I checked in with my Consultant to confirm all was still in order and to make final arrangements for payment. On the payment date my Consultant was nowhere to be found and would not pick up his phone despite several calls. I sent a couple of emails and there was… Read Full Review

Report this review
★☆☆☆☆

“worst travel agents ever”

Written on: 04/07/2014 by lilytiger (1 review written)

The worst travel agents ever! Very poor customer service and very rude and abrupt once they have your money. All English speaking names but not even one of them speaks proper English. I am still waiting for my refund and I will not rest until I get my money back. I am taking legal action against them. Please be advised stay away from them! Zero professionalism. All liars biggest conmen ever… Read Full Review

Littlel2014's Response to lilytiger's Review

Written on: 21/07/2014

I agree with you. Their services is absolutely appalling with no customer mania at all. Have been tricked exactly the same way they did to you. I will not rest claiming for a refund.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“This is one of the worst travel agent or holiday maker...”

Written on: 03/07/2014 by safehandsprojects (1 review written)

This is one of the worst travel agent or holiday maker i have ever seen, zero customer service, worst English accent and grammar i have ever heard. prices on website are just to attract, when it come to pay prices go more then double and even some cases triple. they messed up my ticket i wanted refund, i was promised refund within 48 after two weeks and numerous phone call and email i still did not received my refund. stay million mile away from this company. this company got nothing to do with… Read Full Review

Lilytiger's Response to safehandsprojects's Review

Written on: 04/07/2014

I am in a similar situation still waiting for my refund. These people should be reported. Very rude and aggressive on the phone. I personally will not rest until I get my money back!

Reply to this comment

Lilytiger's Response to safehandsprojects's Review

Written on: 04/07/2014

I am in a similar situation still waiting for my refund. These people should be reported. Very rude and aggressive on the phone. I personally will not rest until I get my money back!

Reply to this comment
Report this review Read 2 Comments
★★★★★

“What a great find!”

Written on: 12/05/2014 by Cassiusv442 (1 review written)

I found Travel House UK via a Google search and am utterly delighted that I did! I made a great saving on Business class tickets to Africa - almost getting 3 for the price 2 compared with prices on airline's own website. Having entered a query I received a phone call very quickly and from there on was treated with courtesy, patience and respect in a most professional manner. All queries were answered clearly and promptly as I was guided through the booking process. It was very reassuring to… Read Full Review

Report this review
★☆☆☆☆

“Worse Company Ever”

Written on: 29/04/2014 by EllaJensen (1 review written)

i am still waiting for refund cheater… Read Full Review

Report this review
★★★★☆

“Excellent Service From TravelHouse”

Written on: 26/04/2014 by Payne330 (1 review written)

I have had the pleasure of dealing with Travelhouse in sorting out my flight and travel packages for some time now and have found their service not only efficient by very personal and customer centred. I am particularly impressed by the advisor whom because of his very cheerful attitude I now regard him as a friend. This is important because online transactions are by nature suspicious hence dealing with assured contacts is a bonus. I would without any shadow of doubt recommend Travelhouse… Read Full Review

Report this review
★★★★★

“Dean the Best salesman”

Written on: 12/04/2014 by vsPerkins1953 (1 review written)

He was a great salesman , I was very comfortable with him. He made everything go very smoothly as it was my first time travelling. I also thought the price was amazing . I could not ask for a better travel agent. He was reliable and very friendly. He also had my best interest at heart. I travelling with the recommended Airline he suggested was amazing. the service was good despite people's judgement if your going to call travelhouse ask for him … Read Full Review

Report this review
★★★★☆

“Great work well done...”

Written on: 04/04/2014 by junwhite (1 review written)

I need a cheap flight, and with the help of staff everything went well, no hussels. Just one call and follow up everything is done. I'm very happy of the service and the professionalism of the staff who handled the reservation. Plus the helpfulness the staff has extended, I got the total confidence in their service.... No need to look for other travel services… Read Full Review

Report this review
★★★★★

“Perfect arrangements and attention to detail”

Written on: 12/03/2014 by Lea437 (1 review written)

This is the second time I have used Travel house UK and the same travel agent. He has been absolutely amazing. He made everything so simple for us, asking what we wanted to do and then taking all the hassle out of our hands and making it the best holiday we have ever had. All the flights were great, no complications, good flight times etc. The agent even sorted out our visa's and recommended our hotels which again were brilliant. I can highly recommend travel House UK Ltd and would like to say… Read Full Review

Report this review
★★★★★

“No problem to recommend to anybody”

Written on: 10/03/2014 by Zaidenk406 (1 review written)

Very good service, the staff make you feel comfortable and talk you through different options available… Read Full Review

Report this review
★★★★★

“The advisor was a great salesman , I love it will do...”

Written on: 04/03/2014 by Leticia28 (1 review written)

The advisor was a great salesman , I love it will do more travelling… Read Full Review

Report this review
★☆☆☆☆

“absolute con..ray anderson rudest man ever!!”

Written on: 03/03/2014 by Aronc49 (1 review written)

Robbed of £100 deposit ...absolutely disgusting...Ray Anderson told me to stuff customer service and I wasn't getting my money back,haha...disgusting man....do not use!!!!!!!!… Read Full Review

Report this review
★★★★★

“TravelHouse UK Fred Gettings.. Best customer service!!!!”

Written on: 27/02/2014 by Gisellem369 (1 review written)

So, for someone who doesn't travel alot, going to the other side of the world was daunting enough without having to check for flights and then try and trust the million travel agents that are available these days. But you lnow wht when i say i found the best one out there who put 100% into what you need im being completely honest. Fred is the word to look for!! Call up travel house and ask to speak to Fred Gettings. The reason is I have never come across a fantastic customer service provider… Read Full Review

Report this review
★★★★☆

“Emergency Travel due to beareavement”

Written on: 25/02/2014 by fernandes1 (1 review written)

I have to Thank for such a helpful and professional service he provided me under my circumstances and constant communication keeping me updated and looking for the best deal to save me money especially as travel in itself can be so stressful. This is the second time I have use Travel House Uk and must say the service is always the same. Thank you once again … Read Full Review

Report this review
★★★★★

“Very Happy with the service thanks to Mr. Dean!”

Written on: 21/02/2014 by rexy2014 (1 review written)

Got our return ticket from this agency and we are very happy because the service was very good. Thank you to the advisor who is a very kind and helpful agent. I definitely recommend this to all of my friends and families… Read Full Review

Report this review
★★★★★

“Flight booking to Middle East ”

Written on: 19/02/2014 by mary.elliott (1 review written)

Great service. In past I have searched internet for best flights for weeks before booking. since I found Travel house ( last 4 trips over 2 yrs) I always come back to them as best price/flight timinngs sourced. In future i will go directly to travel house Happy Mary E… Read Full Review

Report this review
overview