Written on: 05/05/2011
Bad service is the name of the game with Clydesdale, day in , day out. Recent attempt to have a Letter of Credit opened for an overseas deal took 2 weeks to set up as everyone in the North of Scotland who knew anything about L/C's or who was potentially "effective" was on holiday ( at the SAME time ).
Business Banking manager ineffective, untrustworthy, never in , doesn't answer phone(s), e mails. Could write pages of this stuff, BAD experience after BAD experience.....trouble is, RBS are... (read more)
Written on: 17/11/2010
Everything about it is wrong. To transfer money to an account it takes around 3 minutes PER TRANSACTION, involving all sorts of ridiculous jumping through hoops, no matter how small the amount. The online banking is just preposterously difficult to use - I doubt they've ever tried it themselves or they'd change it straight away. Whenever they've got anything wrong (which is LOTS), their first instinct is to blame us for not understanding their systems. Transactions such as Direct Debits... (read more)
Written on: 13/10/2009
I am at my absolute wits end with this particular branch, in Clydebank, everything is stacked against the small business, just recently my bank manager decided to give me a bank loan to combine my two loans and overdraught, fine if I had asked for one, but I had not, only found out when I enquired what the two hundred pound debit was for, and was told it was a set up fee for my loan, what loan I asked, I was then told that a girl who has since returned to Canada (Lisa) had set it... (read more)
Written on: 27/07/2009
My experience with this Clydesdale bank has been grim.
The bank representatives have proved to be uniformed, ineffectual, and a waste of my time.
The website is clumsy and missing the ability to transfer funds internationally. I actually have to FAX my bank when i want to transfer fund internationally.
They only have a bacs system in place and are still testing a "same day" FAST transfer system. (All my personal accounts have had this implemented for quite some time.)
I am on this website to... (read more)
Written on: 20/07/2009
If there was a prize for the worst business bank in the world Clydesdale would win it every time.
The worst banking experience of my life.
I didn't realise that they were so bad until I ditched them and joined a decent bank.
The mis-sold us an endowment policy and then lied there heads of.
I am only giving the one star because the sight won't let me give a negative amount (read more)
Written on: 04/08/2007 by cleopatress (1 review written)
Phoned the Clydesdale Bank, Knightsbridge Branch about a Business Bank Account, as a friend recommend us to their business banking. We wanted to come in and talk to them and possibly set up an account. The man who answered the phone and asked A LOT of questions said he would find out who we could see and call me back.
When I didn't hear, I rang back the next day. He told me that we could not see them, and they would not help us, as they do not deal with start ups.
I was mortified, and as... (read more)
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As rated by real users
"Constant & unresolved problems." Read More
"The most dreadful banking expe..." Read More
"UNhelpful banking!" Read More
"Pathetic Online Services" Read More
"6 months to set up an account,..." Read More