Arriva Bus Service Reviews
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From 10 ratings and 45 reviews
13% of users recommend this product
Summary
Average Ratings for Arriva Bus Service
- Reliability
- Cleanliness
- Value for Money
- Reviewer Ratings
- Overall Rating
45 Reviews For Arriva Bus Service
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Guest 22nd Nov 2009
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I have to catch the 126/127 to school in birstall from loughborough every morning at 8.15. it is rarely ever on time, if it shows up at all! The 126/127 show up whenever they feel like it and there are about a hundred schoolkids who get on in loughborough have to go to Quorn which takes forever and makes the 126/127 even later! My bus stop has no timetable, meaning i have to rely on Startrak to tell me when the buses are due at my stop, and even that is hardly ever actually right! The buses don't even follow the timetables you can pickup at the bustation. This makes me late for school most mornings and it is affecting my work and gets me into trouble with all of my first-period teachers. If I could, I would refuse to use Arriva but for obvious reasons, that is not possible as it's the only way I can get to school and I hate wasting my bus fare on Arriva. It's a shame you have to give at least one star when rating! ^^^
- Read Guest's full review and ratings (178 words)
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SusanJohnson 30th Oct 2009
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Arriva buses are always late, or simply don't turn up at all. The condition of the buses are poor. Complaint and never receive any response back. Keep raising the fares. Overall, very poor service and very unhappy with this company.- Read SusanJohnson's review (40 words)
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Guest 9th Oct 2009
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Arriva bus in Durham has driven past my clearly visible 11 year old twice in 2 weeks, after contacting customer services for an explanation....well still waiting. Appalling service but we have no alternative. I begrudge every penny we give them.- Read Guest's review (39 words)
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ringo01 7th Sep 2009
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In Southend on sea the bus company arriva has cut the number eight from two an hour to just one an hour. I use to get the 06:58hrs number eight to work. Now I have to get the 07:25hrs bus to work. The bus stop near to were I live I can not use as the bus is full with school kids who get off at the next stop. So I walk every morning to the stop were they get off so I can then get on. But this morning 070909 was the last straw for me. I stuck out my hand and the bus just did not stop. I had a frie ...- Read ringo01's review (204 words)
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Guest 7th Aug 2009
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Departing accommodation in Loughborough Road, Leicester.
Arriva 126 and 127 services timed at 0840, 0850 and 0906 - so arrived at stop at 0835. (0906 too tight for connection at St Margaret's for rural bus round trip and return to Leicester railway station.)
At 0845 a bus (0840)approached. I stepped out, juggling clumsily my purse and two pieces of luggage, and the bus went past and stopped at the traffic lights. More juggling - not sure how got to bus, but knocked on the door. Driver yelled "Yo ...- Read Guest's review (158 words)
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Guest 27th Jul 2009
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Arriva bus service 27 Leicester to Ratby. Evening (rush hour) buses are often late or do not turn up at all. Drivers can never offer an explanation for lateness or non-arrival.Buses are often filthy, too hot and poorly driven. Drivers sometime surly.- Read Guest's review (42 words)
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Guest 14th Jul 2009
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I regularly catch the 152 and 153 from Leicester to my home. Arriva in their wisdom have now removed the 16.55 bus form the timetable leaving only the 17.10 at the time I normally travel. Previously I had a choice of two buses, now I have only one and that is likely to be even more overcrowded due to the cencellation of the previous bus.I regularly have to stand for about half my journey, but with additional crowding and the frequent use of small single deckers this will get worse. Also it se ...- Read Guest's review (121 words)
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Guest 22nd Jun 2009
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Arriva In LEICESTER are gonna get better from 10th - 15th July 70 NEW/refurbished buses coming into leicester (most old DAF's from derby) !
90% of routes WILL be low floor by september ALL X services renumbered
X1 - 26
X2 - 29/29A
X3 - 46
X4 -49B
127 - split into 126 & 127
all low frequency services ie 30 mins or less will be bumped up to every 20 minutes & 30 new optare solos are going to be brought into service from now until may 2010 so HOORAAYYY! for leicester
Arriva are £3.40 first ...- Read Guest's review (135 words)
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Guest 16th Jun 2009
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Never on time, ever!
Arriva are very expensive if your taking short journey.- Read Guest's review (13 words)
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Acey365 20th Apr 2009
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Right...I live in an area serviced by 2 arriva buses. The 23 and the 1/11. I dont use the 23 due to the frequency of stops but rest assured it is never on time but the Number 1/11 is poor beyond words.
The service timetable is probably the most confusing table I have ever attempted to read, it makes close to zero sense with two service running Different directions to different stops it is nye on impossibly to make head nor tail of.
The two stops for the two routes are on opposite sides of a ...- Read Acey365's review (454 words)
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Guest 27th Dec 2008
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It is the worst service I have ever used in my life- Read Guest's review (36 words)
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Guest 17th Dec 2008
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I waited 4 hours for 6 buses and not 1 showed up I ended up biking home another 8 mile at 2 oclock in the morning. I didn't have any lights on my bike or a coat and it was 1 degrees. I made a complaint and got nothing not even an apology.- Read Guest's review (47 words)
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kimmummy 11th Dec 2008
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The 505 bus route has made late on quite a few occasions with late arrivals, sometimes no arrival at all. Today I dropped my son at the bus stop. He was crossing the road at the same time the bus pulled up at the stop to let somebody off. He got to the door of the bus, the driver closed the doors, told my son no and drove off. This was at 7.40am this morning. I had to drag my sick self down to Chingford Station as I was fuming, the next bus does not come until 9.10am. When I got to the bus stop ...- Read kimmummy's review (321 words)
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Mr S 5th Dec 2008
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A journey which should have taken 40 minutes between Stroud & Walderslade turned into THREE hours on this freezing cold December night, 3 701's (hourly service) from Bluewater did not show up at all, the only saving grace was whilst the 701 would have been one journey only, I managed to get two other services which sort of covered the route I needed. However these were Arriva too and equally late.Its criminal that there is no viable competition, passengers would certainly vote with their fares ...- Read Mr S's review (99 words)
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Guest 5th Dec 2008
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There is something resembling a bus service. There is a phone line to customer services if you are into paying for an answerphone service which cut me off. Appalling times, appalling service, appalling buses, but first class fares - first class prices - and no refunds. Arriva needs one heck of a shake up. In my opinion the standard of vehicles and bus driving is dreadful and any complaints are treated with contempt. Arriva hold the monopoly on so many routes and people have no choice but to s ...- Read Guest's review (95 words)
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busman12 25th Nov 2008
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It needs to improve, the service is awful!!!!!! I am going to complain to the county council 2mora regarding this service!!- Read busman12's review (75 words)
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Guest 7th Nov 2008
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Prices are extortionate, drivers are rude and in my opinion drive dangerously, buses turn up when they feel like it. My advice - take the car or walk - it'll get you there quicker.- Read Guest's review (156 words)
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BUS DONT STOP 14th Oct 2008
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Waited 4 the bus as I do everynite the 49a 19.17. The bus came but didn't bother to stop. Disgusted with the service. Arriva made me late to pick my kids up n ruined my whole evening. I thought using the local bus service was economical.- Read BUS DONT STOP's review (99 words)
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kimdriver 29th Sep 2008
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The company itself need to realise that many people use the public transport to go to and from work, and a bus running, stupidly late or not turning up at all, affects their jobs.
For the second time in the four weeks I've been catching the bus, the 55 from Telford Town Centre to Wellington has NOT turned up (one at 18.30 and one at 18.50), which has made me late for my duties with Cadets. This comment was made on the second evening that the bus did not arrive (29th September, 2008).- Read kimdriver's review (94 words)
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jamese47 16th Sep 2008
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I would like to no how many staff you employ in the Southend-on-sea, Essex area, and how many of those staff have actually passed their NVQ in customer service?- Read jamese47's review (71 words)
Web Links
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Arriva Bus Service Review - Bus and Train Services. Review of 262151
Arriva Bus Service in Bus and Train Services / Travel Services reviews at Review Centre. Review of 262151 ... yam600's Review of Arriva Bus Service ... Top Train and Bus Services
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Arriva Bus Service Review - Bus and Train Services. Review of 205481
Arriva Bus Service in Bus and Train Services / Travel Services reviews at Review Centre. Review of 205481 ... Ieuanfawr's Review of Arriva Bus Service ... Top Train and Bus Services
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Freedom of Wales Flexi Pass - Discover Wales by bus and train
The Freedom of Wales Flexi Pass - one ticket gives you freedom to enjoy unlimited access to all of Wales' mainline train services and almost every bus service. ... And that is just for starters.
www. walesflexipass .co.uk -
ARRIVA - Arriva Network Maps, Local Bus Service and Timetables
In some towns, e.g. Aylesbury, Arriva provides a network of local bus services, not just longer routes linking towns together. ... Service updates ... PLUSBUS - Train and bus without the fuss
www.arrivabus.co.uk -
ARRIVA - Timetable Information for your Bus Services, Arriva Bus
Here you can find timetable information for your bus services. ... Find timetable information for services run by Arriva Buses Wales throughout North Wales, ... PLUSBUS - Train and bus without the fuss
www.arrivabus.co.uk -
Leicester England Transport Airport Trains Bus Service Arriva First
Arriva Group are the parent company of Arriva Midlands who operate a mixture of local and rural bus services throughout Leicestershire. ... ; Leicester Train Station - Well connected to the UK ;
www. visitleicester .co.uk -
Public Transport Information search
Note: Searching for a bus/train service number of 65 will list 65, 65A etc. ... Arriva Group ... Advanced Search for bus, coach and train services, by city, town, village, road, postcode or bus number
www.carlberry.co.uk -
Arriva - Review - Modernising the bus service
The bus station now has screens (similar to a train station) on which you can easily see when the next bus is to wherever you want to go. ... Modernising the bus service - Arriva Transport International
www.dooyoo.co.uk -
Arriva - Review - Modernising the bus service
The bus station now has screens (similar to a train station) on which you can easily see when the next bus is to wherever you want to go. Rural services have been drastically improved. ... Arriva Buses
travel.ciao.co.uk -
Transport Direct - Britain's free online route planner & journey
Click here for details on concessionary bus pass schemes. ... Arriva Trains Wales between Llandudno Junction and Blaenau Ffestiniog disrupted ... Blackpool Tramway services disrupted
www. transportdirect .org.uk







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