Stagecoach Bus Reviews

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★☆☆☆☆
1.5 / 5
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Share your reviews of Stagecoach Bus Travel and help yourself and others to make comparisons on these and other travel companies. Your views on routes, prices, physical environment or even that friendly busdriver, are vital on the road to being better informed and enjoy a pleasant journey.
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Latest Reviews

★☆☆☆☆

“a lovely experience”

Written on: 21/11/2014

One time I vomited and had diarrhea simultaneously. That was fun compared to this bus service… Read Full Review

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★☆☆☆☆

“Stagecoach Experience (FB page)!”

Written on: 29/10/2014 by StagecoachExperience (1 review written)

I don't think this is going to improve... Stagecoach Luton-Miton Keynes 99 service couldn't be worse. It's bad on all levels. ****** There is a new FB page: Stagecoach Experience. I wonder if anything could be done through social media. ****** What I like about Stagecoach is getting off their bus… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 28/10/2014 by jessicaleigh (1 review written)

Always late, sometimes miss a bus out completely. I have to rely on Stagecoach Lancashire service to get me from one job to the next and I am very close to being sacked from the second due to not being able to arrive in time, which wouldn't be a problem if the bus actually showed up. I was so frustrated the other day I rang Stagecoach to report that the bus was 20 minutes late. The response that I got was 'we aren't the best service'. What kind of business encourages their employees to say… Read Full Review

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Louise.simpson's Response to jessicaleigh's Review

Written on: 29/10/2014

Hi,

I note your comment regarding the bus services within the Lancashire area; I am both sorry and disappointed to learn of the poor experience you have had. The Lancashire area is covered by more than one company within Stagecoach Group and unfortunately I am not sure who to direct your review to because you have not included any service numbers or locations.

I would very much like to look into this further for you and so I would be very grateful if you would consider contacting us directly via email so that I can investigate or forward the information to the appropriate depot.

Many thanks for your time, I hope to hear from you at your earliest convenience.

Kind regards,

Louise Simpson
Operations Manager
Stagecoach Merseyside and South Lancashire

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★☆☆☆☆

“still waiting”

Written on: 21/10/2014 by Carina147 (1 review written)

i was on time at the bus stop, had a meeting arrange in the morning 9am, 45 minutes later still standing there waiting in the pouring rain, and missed the meeting which is now going to cost me dearly, the bus company charge an arm and a leg for a rubbish service and they know that some people have no choice but to pay it.DISGUSTING… Read Full Review

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★☆☆☆☆

“Always Late”

Written on: 19/09/2014 by 383Browne (1 review written)

Except for one other bus, stagecoach is the only bus service operating in my area, and they are ALWAYS LATE, not sometimes, ALWAYS...and usually between 20 mins to 1 hour late, sometimes more. Thanks to stagecoach I missed the first job interview I've had in months… Read Full Review

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★☆☆☆☆

“Mis-managed Shambles”

Written on: 03/09/2014 by nicadair (5 reviews written)

Bedford Stagecoach drivers are arrogant, lazy and unpunctual. The buses are dirty and not maintained properly. The 73 Bedford-Biggleswade service is the worst, the drivers won't stop for customers unless they stand in the road with the arm out on the Cambridge Road. The drivers commonly leave late then drive illegally, speeding trying to 'make up' time. The manager is never available and Stagecoach customer service is non existent. When Bedford was served by United Counties the service was far… Read Full Review

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★☆☆☆☆

“Appalling service”

Written on: 26/08/2014

Cannot believe on one of the busiest days in the year in Dawlish, the air show, that I was stood at a bus stop for almost an hour only for a bus to go past full up, why do they not put on extra buses for the few hours that it is busy there must have been about thirty people in the queue ended up having to walk a joke… Read Full Review

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★★☆☆☆

“Any consideration for passengers?”

Written on: 17/08/2014 by Rileyl67 (1 review written)

Unfortunately, I depend on stagecoach as it seems to be the only frequently available transport service in my area. Although it gets me from point A to point B, its timing is appalling. I am always waiting at the bus stop at the correct time as specified on the timetable, and I am realistic enough to understand that buses may be 5-10 minutes late due to traffic or as a result picking up more passengers than average. However in one situation, I was sat there waiting for 1 hour and 15 minutes for… Read Full Review

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★☆☆☆☆

“worst”

Written on: 29/05/2014 by ArielleMcConnell178 (1 review written)

The bus service from stagecoach is perfectly late every time. They say they have a bus timetable , seriously it just used to test your patience and lunch. I am using there service for the first time and its been three weeks , tell u they make u feel annoyed every evening after work and spoil your nights very well . I just its better cycling or investing in a car. … Read Full Review

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★☆☆☆☆

“mad driver”

Written on: 27/05/2014

Me and my children had to wait for 1 hour for a bus then we did the sign the sign the driver saw but just went past and me and my children were tired so we had to walk it made us angry… Read Full Review

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★☆☆☆☆

“Late, unpredictable and old”

Written on: 24/05/2014 by Marisa486 (1 review written)

Always late. Old buses, badly designed. In general a shockingly bad service. Why must we put up with this dreadful bus company? All the others are far better, can we please stop them from winning anymore contracts. They should be driven out of business… Read Full Review

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★☆☆☆☆

“Smoke in the coach with Stagecoach”

Written on: 04/05/2014

Very well known problems about buses being late, rude drivers, littered buses etc. This time I was shocked as I could never believe in the incompetence of a bus driver if I would not see it by myself. Young blokes were smoking in the vehicle. As I climbed down to alert the driver I saw a youngish man were telling this issue to the driver. I stayed on the lower deck since I could not stand cigarette smoke especially when it is high concentrated (bus windows were complete shut by that time). To… Read Full Review

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★☆☆☆☆

“HORRIBLE”

Written on: 01/05/2014 by xseriusz (1 review written)

STAGECOACH IS EXPENSIVE LATE AND HAVE A HORRIBLE CUSTOMER SERVICE! - They wan't you to buy a whole shire you can't just buy a ticket to th place you wan't - The ticket is extremely expensive - No student tickets if you are over 15 you have to pay 4 pound for a short journey ! THEY ARE HORRIBLE I WILL NOT USE THEM AGAIN! IF I COULD I WOULD GIVE THEM -10 STARS… Read Full Review

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★☆☆☆☆

“Cambridge buses - the most uncomfortable bus journeys...”

Written on: 26/04/2014 by 420Lane (1 review written)

I had to find somewhere to describe how bad the bis service is in Cambridge - I get to work feeling like Ive been on a roller coaster!! Speed bumps in residential areas are not made for double decker buses!!!!!!! Absolutely the most horrible journey to work ever! do something about it!!!!… Read Full Review

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★☆☆☆☆

“its a joke”

Written on: 17/04/2014 by ameliaaaa-123 (1 review written)

the changes made to stagecoach are a now unreliable if the bus is coming its either early or really late and now the 41 and 42 now go around the uni and make people from preston, blackpool and galgate late now if you have a meeting or appointment or work to go to in lancaster or morcambe, i wouldnt mind but there is enough busses that go to the uni and before that people had to get the bus from the university gates which is fair enough becouse people getting the bus on the a6 route dont get… Read Full Review

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Ameliaaaa-12345's Response to ameliaaaa-123's Review

Written on: 17/04/2014

and i also forgot about the sunday service changes you have to wait 3 hours now if you miss the 8 o'clock bus, and the fairs keep going up aswell its like stagecoach only want students to get on the busses.
busses also just drive past your stop and pretend they didn't see you in the end no one will use the services because there unreliable and just focused on one place because of the money they make but before the uni was there it was elderly, adults teenagers and children the company was making money off and were still here just to let you know.........

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★☆☆☆☆

“Disgusting service ”

Written on: 12/04/2014 by Marythestudent (1 review written)

I have a bus pass, that cost £600 therefore they HAVE to let me on the bus yet sometimes the driver will turn us all down because it is too busy! This makes us all late for college because the driver refuses to let us on. The bus will almost always be late making me either late for college or late home. I once waited 45 minutes for the last bus home which takes an hour on the bus, when it turned up the driver said we were lucky he let us on because he's so behind...they actually considered… Read Full Review

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★☆☆☆☆

“Horrible service”

Written on: 28/03/2014 by Joeyzaza (1 review written)

The bus drivers are rude, Thier complains system is a sham. Thier entire service is below poor. … Read Full Review

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★☆☆☆☆

“never on time”

Written on: 26/03/2014 by fqAdkins494 (1 review written)

waited 50 mins bus late did not have time to get home then get to the doctors, Had to ring for a lift, then 2 came together asked next day was told road works yet other buses came from the same place on time, But they dont go to where i live CAN ANYBODY SORT THEM OUT its a wonder they survive.Had to go to the doctors wet as it was hailing then raining… Read Full Review

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★☆☆☆☆

“Rude bus driver!!”

Written on: 26/03/2014 by Lwhild (1 review written)

First of all my bus was about 25 minutes late! So I am now late for work! Got on the bus and the bus driver was extremely rude! Was moaning because I wanted to pay with a £5! Didn't say please or thank you, didn't even look at me! Never known a bus driver to be so rude!! Not happy at all!… Read Full Review

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★☆☆☆☆

“drivers dont understand how bus stops work”

Written on: 24/03/2014 by 88Koch (1 review written)

Buses are never on time, the majority of buses on the road arw not in service and the drivers skip bus stops for no reason. Yet stagecoach seems to think it reasonable to constantly increase fares whilst lowering the quality of service. If they didnt have a monopoly on the buses the company would have failed years ago… Read Full Review

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