Stagecoach Bus Reviews

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Summary

Share your reviews of Stagecoach Bus Travel and help yourself and others to make comparisons on these and other travel companies. Your views on routes, prices, physical environment or even that friendly busdriver, are vital on the road to being better informed and enjoy a pleasant journey.
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Latest Reviews

★☆☆☆☆

“Terribly inconsiderate”

Written on: 02/12/2016

Dear team, As the national bus service provider your service honestly sucks as there is NO standardised rules on ethical behaviour that should be followed by the drivers which is VERY IMPORTANT. Being a sour faced employee us not good for any company. Also, a half empty bus does not stop even with 10 people at the bus stop putting out their hand!!! From when did we as paid passengers need to be treated this way. Don't you realise that your company will shut down if they don't have… Read Full Review

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★☆☆☆☆

“garbage late service”

Written on: 19/11/2016 by Brownls134 (1 review written)

Why oh why cant the bus meet the tram at middlewood on sat nights....just bin sat 40 mins (22-20 not turned up).....please sort this out as its very poor… Read Full Review

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★☆☆☆☆

“Took my money and didn't top my smart card up”

Written on: 09/11/2016 by soBradford335 (1 review written)

i don't enjoy writing a bad review for any company unless it's absolutely necessary and this was necessary. Topped my smart card up online. Money didn't go on. Phoned customer service. The first person I spoke to was rude and was no help at all. Didn't even explain why I'd have to wait three working days for a response as to why my card doesn't work leaving me £65 out of pocket which isn't good enough. Waited nearly a week for a response even after phoning another four times in that week… Read Full Review

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★☆☆☆☆

“Worst Company Ever”

Written on: 02/11/2016 by DeshawnWagner26 (1 review written)

Busses are guaranteed to be half an hour late. The value for money is awful. The bus drivers themselves are always grumpy and will offer no explanation as to why they so late. the busses are grubby and look like they have never been cleaned. Quite simply the busses are a massive inconvenience, you are easier and faster either walking or getting a train… Read Full Review

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★☆☆☆☆

“ABSOLUTLY DIABOLICAL "SERVICE"”

Written on: 20/10/2016

I live in nairn and work in inverness i use the number ten service but usually end up on the no 11 as the 10 is always late, if it turns up at all. The 7 o clock 10 bus was 20 minutes late again. At this time of the morning you can hardly blame traffic or roadworks ( which is usually the excuse for this sloppy service). Again tonight bus was 20 minutes late. Its quite obvious the traffic commissioners, ( who will be receiving a complaint from multiple fellow commuters, are not monitering this… Read Full Review

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★★★★★

“bus drivers”

Written on: 12/10/2016 by Owen1993 (1 review written)

Hello all you complainers out there. Bus drivers are great. I am predominantly a car driver but I realise bus drivers have a highly responsible job looking after you and me while we are on their bus. They drive safely and get me from pick up to drop down and I am safe by the time I arrive. A crowded bus full of rude people is not the fault of the driver but the managers. Remember that. I have travelled in London frequently and have experienced city travelling for six years up until quite… Read Full Review

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★☆☆☆☆

“NOT HAPPY AT ALL.”

Written on: 10/10/2016 by ErikaJaksyte (1 review written)

I'm student who has already financial difficulties and I wanted to do many things today so I decided to get a day ticket so I could get some things sorted. So I asked bus driver for a daily ticket for Dunfermline, and when he issued the ticket I noticed that it's only one way from Rosyth to Dunfermline where I'm not even going first of all. I was about to go to train station at that point which is 1.25£ ticket. And when I told driver that he made a mistake that that is not what I asked for he… Read Full Review

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★★☆☆☆

“Stagecoach is my motivation for getting a driver license”

Written on: 20/09/2016 by Glenn393 (1 review written)

I pay over £100 each month for a monthly ticket on the X5, only for the bus to drive past me or never arrive. Unfortunately, the X5 is the only way I can get to college and it's very unreliable. One day when I had a very important exam in the winter season, I got super early to the bus stop in case my bus arrives late. The "early" bus never arrived. Neither did the next one. Or the one after that. The X5 comes every 30 minutes so I was standing out in the cold for over 2 hours before a bus… Read Full Review

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★☆☆☆☆

“Unable to be on time”

Written on: 20/09/2016 by wyMalone5 (1 review written)

At this point I have spent over an hour waiting for a bus that (according to the timetable) rins every 25 minutes. Stagecoach has some of the most inaccurate bus times ever written. In order to get to work (which is a 45 minute walk away) I have to leave my house over 2 hours before I start. Amusingly enough, stagecoach actually say on their site if the bus is more than 5 minutes early, or 10 minutes late, the next journey is on them. If they honoured tgat every customer ever would have free… Read Full Review

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★☆☆☆☆

“Dangerous and Scariest bus drivers - from a fellow...”

Written on: 27/08/2016 by MarcoOliver398 (1 review written)

I was trying to leave the Market place car park from Banbury town centre earlier today and two Gold S4 buses were trying to get out from a side road. Obviously I kept going as had right of way but the first bus just ignored me and pulled out dangerously in front of me. I braked harshly, shocked, and yet the second bus behind it just kept going forward, beeping its horn at me - it was a long, angry and scary sounding noise. Combined with the livid look on the driver's face, as though he would… Read Full Review

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★★★☆☆

“Too expensive”

Written on: 26/08/2016 by Donna489 (1 review written)

Got the new E bus from Woodmancote into Cheltenham with the children as thought would be cheaper than driving in, more eco friendly etc.. How wrong I was. Nearly £8 for what would have been a short journey return if the bus hadn't gone all the houses. Def do not recommend as for 10 minute journey into town and@£5 parking for 3 hours it makes no sense to use the bus! Shame… Read Full Review

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★★☆☆☆

“Kings Lynn stagecoach always late!”

Written on: 04/07/2016 by Kaylynn259 (1 review written)

I get the number 10/CH bus from kings Lynn to Hunstanton everyday for work. I'd say 5 days out of 7, it's always at least 10 minutes late. On top of that, once it arrives, there's a huge queue waiting due to it being late and more people arriving. By the time it leaves it's anywhere between 15-20 minutes late! I am writing this from the CH that left the station at 8:15 (which is on time) but now I will be late for my meeting at work because the number 10 (8:00) did not even arrive at… Read Full Review

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★☆☆☆☆

“Absolutely Shocking”

Written on: 15/06/2016 by noobybooby (2 reviews written)

I embarked on a stagecoach bus to travel to the local supermarket on the evening 26th May 2016. the bus itself was very late but this is usual for our local bus service. This was in the Rugby, Warwickshire area. As we approached the supermarket I pressed the bell alerting to the driver that I wanted to get off at the next stop. he then refused to make the scheduled stop, due to what he said was Traffic and refused to let me off the bus when he had come to a halt further up the road. He… Read Full Review

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★★☆☆☆

“Late,inconsistent, expensive”

Written on: 09/06/2016 by Brennan309 (1 review written)

Now that stagecoach have altered their timetables to these god awful lists that are impossible to read, the drivers think it's acceptable to turn up whenever they feel suit. I am in my early 20's and can read with no difficulty whatsoever and never have I seen such a complicated timetable. I have absolutely no idea when my bus is due to arrive, not that it matters as it is very rare the bus is on time. My punctuality at work is taking a serious beating because of stagecoach. I am yet to pass my… Read Full Review

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★★☆☆☆

“Can never stick to a time. ”

Written on: 06/06/2016 by obDavidson459 (1 review written)

X5 service. Most the time they are late. Even at 5.18am the first bus in the morning, when there is next to no traffic at this time. So it baffles me how this service at this time can be so frequently late. I understand at peak times the delay due to traffic, that I understand. Another problem is by chance they might be early to a stop, some of your drivers do not wait until the time the bus is due to depart. Many times the bus has driven away early by 3 or so minutes even when they have seen… Read Full Review

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★☆☆☆☆

“AWFUL!!”

Written on: 29/05/2016 by VictorFreeman194 (1 review written)

Constantly cutting routes short as they're always late, leaving many passengers 3 to 5 stops away from the stop they paid to get off at! If there was any other practical way for me to get to work I would use it. Abysmal! … Read Full Review

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★★★☆☆

“Stop at bus stop please”

Written on: 08/05/2016 by ciDowd1962 (1 review written)

Driver stops anywhere to let passenger get down. Not at bus stop. So, have big gap and need go through parked car to reach pavement. Very danger in Newcastle… Read Full Review

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★★★☆☆

“Better Than First Bus”

Written on: 12/04/2016 by TashReviewsStuff (1 review written)

As a person who travels on the bus at 12- 15 times a week and has to use stagecoach every time as it goes where I need, I think I'm pretty qualified to review this service. It's a great bus service. There can be untidy seats but we can expect that from any bus. The prices are reasonable and the bus drivers are almost always on time and if not they have good reason to be slightly late. One thing I must say though, is I have had a few bad experiences where my bus driver has just powered the bus… Read Full Review

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★☆☆☆☆

“terrible service”

Written on: 11/04/2016 by KadenceHurst (1 review written)

The 505 service between kings lynn and Spalding is terrible, it rarely arrives on time at my stop. Waited for the 9.23 bus this morning and it finally turned up at 9.37 making me late for work. This is a regular occurrence on this service. Also the recent price increases are a rip off, an extra 70p on the family tickets I get (for 3 of us if that makes a difference) and 40p on the price of an adult fare. Hopefully these increases actually show and the service improves. Would not recommend this… Read Full Review

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★☆☆☆☆

“Late for work ”

Written on: 06/04/2016 by HillaryMacLean (1 review written)

I normally get the 98 bus from Exeter road to the green most days for work. I always get the bus which gets there allowing me to have twenty minutes to walk up the massive Hill before entering sandy bay. This therefore means I don't have to rush. However today I got to the bus stop at ten past eight and I wanted for the bus. Normally I'm late so I had left earlier and waited for the 25 past 1 bus. I wasnt the only one who was waiting for the bus either. I saw the 98 drive past on the opposite… Read Full Review

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