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Picture courtesy of Bruce.
| Flight on time? | 7.8/10   |
|---|---|
| Customer service | 5.8/10 |
| Comfort on flight | 5.7/10 |
| Quality of food | 4.9/10 |
| Value for Money | 5.4/10 |
| Reviewer Rating | 5.7/10 |
| Overall Rating | 5.8/10 |
Full review by
SEELEY
on 2nd May 2008
User Rating : 10
Respect :
0
Good Points: Travelled business class. Excellent staff. Great seats. Great choice of inflight entertainment.
Bad Points: Business lounges at Heathrow were shut at the time of travelling.
General comments: Travelled from Heathrow to Singapore then onto Sydney, business class. Excellent staff, well worth the extra money, fantastic seats, and inflight entertainment. Great choice of menu, and ordered for when you wanted to eat also the choice of inflight snacks.
Return trip equally as good from Melbourne to Singapore before returning to Heathrow.
SEELEY's review and ratings | 76 words
Review by
alfons1455
on 19th Apr 2008
User Rating : 9
Respect :
0
We flew Business from Perth to Hongkong and Singapore to Frankfurt. Those Sky beds are fantastic! The meals were very good except one where I had problems to distinguish if it is fish or chicken!!!! (was fish - according to flight attendant!). Tasted like: nothing! On the first flight the on board entertainment system on my seat was broken- (only on my seat- all the others were working! there was no chance of changing seats) -- that was disappointing for business class! Prefer Qantas Business ov ...
alfons1455's full review | 88 words
Review by
theworld2
on 9th Jan 2008
User Rating : 8
Respect :
0
flew business with Qantas, Melbourne - Sydney - Melbourne -Sydney - Melbourne over 4 days. all flights on Boeing 767 aircraft. Crew were generally good and meal wasn't bad however the aircraft are beginning to show their age and wear.
theworld2's full review | 48 words
Review by
dionsant
on 12th Dec 2007
User Rating : 0
Respect :
0
Very Very Disappointing
I think Qantas Domestic is rubbish - Virgin is better or even the Qantas offshoot Jetstar have a more pleasant ambiance. Qantas international is a little better, but overall very bad nothing compared to China Airlines (where the plane was spotless, food nice and staff courteous despite a full plane) Ever since the demise of Ansett, there is no longer a luxurious carrier. Qantas is running for a market where people decide to pay that little bit extra for food or a TV. SAV ...
dionsant's full review | 128 words
Review by
windermere
on 30th Oct 2007
User Rating : 2
Respect :
0
Unfortunately we have taken several Qantas flights over the last month. I can cope with the in-flight entertainment not working on one long haul, I can cope with the air con being too cold and therefore not being able to sleep, I can even cope with not being offered one single drink from the bar in 12 hours even though on holiday, but I can't cope with some of the staff which were miserable from the start to finish who were quite blatantly irritated by any request made, and who only smiled when ...
windermere's full review | 123 words
Review by
sloanes
on 24th Sep 2007
User Rating : 3
Respect :
0
Was really lookig forward to Qantas Airways flight but the 747 felt in need of some TLC. I found the inflight crew unpleasant at times. Depended on what seat you were in. The back rows received services last on all occassions. The food was appalling, Really bland and badly served. As previous comment, it is 'chucked' at you. The one plus was the on demand system. Easy to use, good films and range of entertainment.
sloanes's full review | 132 words
Review by
chris493
on 9th Aug 2007
User Rating : 10
Respect :
0
Qantas is an amazing airline! The cabin crew were polite and always smiling. The food was delicious and served when I wanted it, the totally lie flat beds are the most comfortable around. I would certainly recommend this airline!
chris493's full review | 50 words
Review by
milliecharlie
on 4th Jun 2007
User Rating : 4
Respect :
0
Generally, Qantas flights are $400+ Australian Dollars more than the cheaper airlines but they do not deliver a better quality service, other than on time schedules.
milliecharlie's full review | 128 words
Review by
theworld2
on 7th May 2007
User Rating : 5
Respect :
0
Extremely disappointed with the Qantas service on this occasion. An inedible meal was thrown at me and then the flight crew harassed the passengers to hurry up as the pilot announced to them that the cabin should be prepared for landing about 20 minutes after takeoff. As I said, not up to the standard you would expect, I think that the late night flight put the crew in a bad mood and they just could not be bothered with the passengers!
theworld2's full review | 109 words
Review by
siemensA65
on 2nd May 2007
User Rating : 6
Respect :
0
There was minimum turbulence on this flight and generally I felt safe, Qantas has a reputation for safety in the skies. It was like a rocket to the moon if you like.
siemensA65's full review | 58 words
Review by
ukblue
on 17th Apr 2007
User Rating : 8
Respect :
0
I flew with Qantas five times during my trip to Australia and the only problem I encountered was on the return to England when my entertainment centre failed. The staff were very helpful and tried to resolve the problem but other than that I had no complaints, the flights were all on time and the staff were friendly and helpful.
ukblue's full review | 70 words
Review by
adean124
on 1st Apr 2007
User Rating : 5
Respect :
0
I am a fairly regular flyer, and I have flown with them on a number of occasions, as well as many other airlines. In the past I have flown in all classes with them, and I was not overly impressed with any. When you fly business class you expect good tasting food; not food that tastes like rubber. Another major issue which I had was the attitude of the Quantas staff. Staff were not interested in being polite, friendly or even willing to crack a smile once in a while. A real disappointment and emb ...
adean124's full review | 199 words
Review by
adean124
on 27th Mar 2007
User Rating : 9
Respect :
0
An overall good airline to fly with! No major hassles and the flight was on time, moderately comfortable and staff were very friendly. For a good priced airline, I suggest you fly Qantas!
adean124's full review | 57 words
Review by
Qantasnasty
on 16th Mar 2007
User Rating : 1
Respect :
0
The Qantas crew is the biggest down fall, you can have a disappointing meal, and oh it was so disappointing, but if the crew are good then it is OK. I think that Qantas needs to retrain their crew to give them more spirit because they are not exactly 'The Spirit of Australia' as they say on their website if they make me feel like I never want to return to fly with them. The food has no taste, at least in economy you know it is going to be bad, the TV did not work and the choice of movies were ru ...
Qantasnasty's full review | 155 words
Review by
Qantasnasty
on 15th Mar 2007
User Rating : 0
Respect :
0
This airline has gone down hill in my book, they seem to have gone from a company that would rival the best airlines in the World to a cheap and nasty budget airline, there is cost cutting and then there is cost cutting! I will never fly with them again.
Qantasnasty's full review | 107 words
Review by
wilhelmina
on 18th Jan 2007
User Rating : 6
Respect :
0
The seats on Qantas seem to be so much smaller than SIA or Malaysian Airlines. There is a box under the seat in front of you, now that means you loose even more leg room. I never thought it would be possible to reduce legroom any further but they have managed it! The food out of Shanghai was dreadful, they may have to review there catering there. Out of Sydney was fine. We were seated in economy so we did not expect or pay for fine dining but out of Shanghai was extreme in its poor standard.
wilhelmina's full review | 117 words
Review by
Dobson73
on 24th Dec 2006
User Rating : 3
Respect :
0
The crew had obviously had a terrible stay in Honolulu and took it out on the passengers, particular one of the crew members working our side of the rear cabin. I have had many terrible flights with this airline but this man's attitude towards us was rude to the point of aggression. When we complained to the CSM (who was very pleasant) the crew member then poured on the charm to my girlfriend and I but continued to be rude to all other passengers. As an Australian, it is disappointing to see ...
Dobson73's full review | 120 words
Review by
theworld2
on 6th Dec 2006
User Rating : 8
Respect :
+2
Flew First Class with them from Melbourne to Los Angeles return. The flight left on time, and the cabin staff were friendly. However, the difference between Qantas Airlines First and Business Class is not really worth the money, especially on the 747-400's. Skybed is just as good for the 14 hour flight.
theworld2's full review | 64 words
Review by
theworld2
on 2nd Jul 2006
User Rating : 8
Respect :
+1
My Quantas Airways flight was delayed by 40 minutes as the aircraft arrived late. Once on-board service was quick and courteous. However, the curtain separating the two cabins being left open, and the allowing of economy passengers to use the forward lavatory is unforgivable!
theworld2's full review | 105 words
Review by
hutchlee
on 22nd Mar 2006
User Rating : 3
Respect :
0
Overall, I found Qantas to be quite disappointing. In the past when i have flown with them, they have had fantastic service, so yes overall, not very good.
hutchlee's full review | 75 words
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