Yell, www.yell.com Reviews
Summary
Find Yell.com reviews at Review Centre, have you recently experienced Yell, what ever the reason, good or bad you can write your own Yell reviews. Or compare www.yell.com with other Telephone Directories.
Latest Reviews
★☆☆☆☆
“THIS COMPANY IS RUBBISH”
Written on: 10/05/2013
We purchased the SMS DATABASE which should consist of 836000 mobile numbers containing phone number, name (read more)
★☆☆☆☆
“Poor service and terrible value for money”
Written on: 08/05/2013
OK so the sales team left my wife with a reassuring expectation of what was to come but once she had been parted with her hard earned money she never heard from them again. From then on not a single word from yell. The website they prepared was a dingy 5 page site with no features and less social media integration than my recently passed Grandad. Once we eventually realized what a rip-off the service was we cancelled at the cost of the full contract paid up about £120 and a £45 transfer... (read more)
★☆☆☆☆
“Whats Happened to yell (NO NEED)”
Written on: 20/04/2013
Never agreed too take out the policy,but they did it any way then sent the invoice.said id filled in the online confermation when i never even opened the the email how do they work that out !!! (read more)
★☆☆☆☆
“Does not even deserve the 1 star! ”
Written on: 19/04/2013
Absolute rip off, and for new businesses out there I would highly recommend going elsewhere for your advertising requirements. First off I only queried about website design costs and the next I knew is months later there are 2 websites created both inaccurate in content, offering services my company doesn't! I received no contact from yell to be informed they had done this, nor did I have any input into the websites, not even my company logo was used. I did not give any consent for them... (read more)
★★★★★
“Chip shop”
Written on: 15/04/2013
I advertise on yell.com and spend £20 a month. Reason why it works is that I appear on the first page of google if you search takeaway for a 3 mile radius. Get loads of deliveries out of it, simple. (read more)
★☆☆☆☆
“avoid at costs”
Written on: 02/04/2013 by john.yoga
The sales rep promised the earth and my business would move to a different level ,what a sucker i was and fell for it ,wow what an expensive mistake that was .i promise i will have nothing ever to do with YELL ever again (read more)
★☆☆☆☆
“avoid at all cost”
Written on: 26/03/2013 by dann19 (3 reviews written)
the sales team miss sold me one of the advertising packages, they are massively over priced, i was getting charge £2000+ per year for just one keyword on their directory you will be better off spending that money on google PPC (read more)
★★★★☆
“It's good for new start ups”
Written on: 22/03/2013
After reading the reviews on here and trying to start a small business, without knowing any good contacts , I needed somewhere too start. I was a bit skeptical as everyone thinks there rubbish ,but for the sake of 120 pounds a year , which I can earn in a day , I thought I might as well. They have been quite good for me since the start a few weeks ago , I have had 3 phone calls and have now made my money back. I know they have been bad for some people , but I think a lot of people expect... (read more)
★☆☆☆☆
“Yell advertising does not work”
Written on: 21/03/2013 by IANSWAN
I have a removal company that I advertised with Yell.com in two areas, east London & Enfield. I was sold this advertising on the claim that I would get my advertising cost back within 6-8 weeks ie I would have had Yell generate extra work that I could have profitted by to an extent of £744 plus vat. Since late Nov 2012 until now 21.3.13 their advertising has brought in precisely £ZERO. By their own information within the last week their tracking shows that the number allocated to me has... (read more)
★★★★★
“excellent beauty service, very good knowledge, ...”
Written on: 14/03/2013 by jagodasob (1 review written)
excellent beauty service, very good knowledge, experience and great skills, very high level of professionalism. I can strongly recommend. (read more)
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Showing 1 - 10 of 106 Reviews
★☆☆☆☆
“SOOOOO bad its unbelievable ”
Written on: 13/03/2013
mine is a copy of all the others, error after error, broken promise after broken promise and overcharging. Annoyed I havent left earlier. This will definitely be the end of me using them. (read more)
★★☆☆☆
“Yell / Hibu - better to stay away”
Written on: 03/03/2013
I decided to share my experience in a few places to warn people about certain practises of yell. I received an email from Hibu. (I had a free listing with Yell at that time): “your yell.com performance results” and inside the email is a link “view your listing”. I clicked on it to see more details. I was asked to click “claim my business”. (I thought at this stage that this is a verification process of some kind and therefore didn’t look at the T&C). Once through I updated... (read more)
★★★★★
“upholstery my leather sofa”
Written on: 01/03/2013
fast service first class repair all work done in two working days great thank you anyone can phone me (read more)
★☆☆☆☆
“Very Expensive mistake”
Written on: 03/02/2013 by dinger123 (3 reviews written)
Just gone again with these, wish i hadnt really, Got myself to blame though, pushy salesman promising the world and the last 2 years ive been with them i was lucky to break even being a mobile locksmith. The salesman always goes off on how many calls were made to you in the past year but its how many jobs you recieve from it not the calls! Anyway deffinlatly the last year with these they are very expensive and personally i dont think they will be round for much longer especially there book... (read more)
Pestuk's Response to dinger123's Review
Written on: 27/02/2013
I had the same, promised the earth, yell salesman rubbished my existing site, after a year in feb my site got 815 visits the yell site got 42. Paying £120 + vat per month + £34440.00 + VAT set up fee. What a waste of money. Even several developers at yell said I should't have been sold this site. Getting independant review. Looking at suing.
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★★☆☆☆
“Works, but expensive and the hard sell is insane!”
Written on: 29/01/2013 by LisMorris (1 review written)
When I first went self-employed, I knew I had to advertise, and from asking around it seemed a lot of people use Yell.com to find local traders, so they seemed the obvious people to go to. That first year I used them it went well- I got good work from being in their directory, but none whatsoever from the paper copy. The price was high for what I got, but it did get my established. However, the rot quickly set in. I found them a very annoying company to deal with- they phoned up all the... (read more)
★☆☆☆☆
“THE GREAT YELL RIP OFF”
Written on: 22/01/2013
The customer service is dreadful,if you ring up with a complaint, all that happens is that they ignore it and wait for you to ring up again, nothing is ever sorted and the technical staff appear to have no technical knowledge or even care. Does this come from the top? Maybe they think a change of name to HIBU will fool customers into thinking that things may change. I would strongly recommend if you are thinking of employing Yell's services to seriously think again. Not only are they... (read more)
★☆☆☆☆
“Small business package - online and Book”
Written on: 17/01/2013
Terrible! Thats all I can say. Have paid a fortune in the last 2 years with them for an advanced online presence and a place in the printed book. Not cheap either! I have had no clients. No phone calls. Nothing. I wouldn't recommend them to anyone. I had issues with them overcharging my account FOR 3 MONTHS!. It took 3 months and many phone calls to them trying to get it sorted. No wonder they are about to be bought over by hibu. Disgrace! (read more)
★☆☆☆☆
“Do not waste your money!”
Written on: 15/01/2013
I advertised with Yellow Pages 3 years running when I started my business about 10 years ago. Each time I would get a sales person turn up with print outs and facts and figures about how brilliant they were at getting the phone ringing off the hook. Each year, after I had just about got my money back on the cost of the adverts, a different sales person would turn up and tell me how the previous one had got it wrong and this was how I should present my new advert, by making it bigger, adding... (read more)
★★★★★
“Very informative and friendly no hard sell”
Written on: 21/11/2012 by greenjacket
I had reason to visit to purchase some aids for a relative. It was good to find no pushy sales people or hard sell. Instead i found the staff to be polite friendly and professional. It was apparent that the staff know their business and understand the needs of older adults. I would only ever use their services in future. (read more)
★★★★★
“Why choose YELL when other sites do the same but...”
Written on: 11/11/2012 by drewfitz (1 review written)
I read so many reviews regarding YELL and the way they act like scavenging dogs. I have had the same problems with them in the past, If you ask me they are VERY over priced for the service they offer, in the past I have actually used the likes of eBay to advertise my small business, I paid a few £ each month for my listing and had a much better response, so it got me thinking about using other online business directories that do a very similar thing to YELL. I was very happy to find a few... (read more)
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Showing 11 - 20 of 106 Reviews
★☆☆☆☆
“rip off !”
Written on: 29/10/2012 by markwinston (1 review written)
i have been running my business now for ten years always had a advert in the yellow pages , tried yell when it first come out it was useless , so for some years i dint use it again , i used in again in 2011 wasnt that sure it did my business any good , this year they have come up with you have to buy areas that you will come up in , yes but they didnt add that not under your name , so example your a plumber you buy say exeter , so you put in your name then exeter and you dont come up , if... (read more)
★☆☆☆☆
“Yell lie to get sales !”
Written on: 26/10/2012 by Acegas (1 review written)
I am playing email tennis with Yell regarding the miss selling of a website to me. They said after 12 months it was mine, the rep lied and now Yell will not honour it. They say that they are not responsible for the what a salesman says and that by signing the contract I had agreed to this !! I am appalled and will not give in after taking legal advice. They have made a pitiful gesture of a few hundred pounds which is an insult. Yell.com has not generated anymore business for me as... (read more)
Scoopmaxwell's Response to Acegas's Review
Written on: 02/11/2012
Pls get in touch with me - I'm researching a story for a national paper on the way Yell treats small businesses. Email: kevin@claritycomms.com Thanks
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★☆☆☆☆
“Website is making my new business a laughing stock”
Written on: 23/10/2012
There isn't room here to tell you how I feel but I appear to have entered my husbands new business into some kind of agreement with Yell without even knowing it. I didn't think that was possible. A damaging website is out there without being proofed even though I insisted on seeing it first. The cost for this bears no resemblance to what we were quoted, and having insisted on them waiting until I sent the information to put in they went ahead with random text and style photos that do not... (read more)
Scoopmaxwell's Comment
Written on: 02/11/2012
Pls get in contact - I'm researching a story about the exceptionally poor treatment Yell is dishing out to SMEs. Email: kevin@claritycoms.com
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★☆☆☆☆
“AVOID!”
Written on: 17/10/2012
Awful service! Their websites are rediculious, I think their 'design team' are just some random people of the street, they know NOTHING about designing! DO NOT FALL FOR THEIR SILVERTONGUES! (read more)
★☆☆☆☆
“Non stop calls for my 'free listing'”
Written on: 15/10/2012
For the past 3 weeks I've been getting a call every day to update my 'free listing' for Yell. I'm an online business (and quite small) so I don't want to be listed at all, I just got a phone line for broadband. I tell this to every caller yet I still get calls every day to update!! I've also asked to speak to the manager when they ring but they generally hang up. I did get through once but the manager then hung up!! I'm now planning to record the calls and get in contact with Watchdog in... (read more)
★☆☆☆☆
“Rude rude rude..”
Written on: 06/10/2012
Zero customer service,when explaining that i have never got a client through this kind of advertising was told that was why i was a hairdresser and not into marketing( what a joke) (read more)
Drewfitz's Comment
Written on: 11/11/2012
I have had the same problems with yell. If you ask me they are VERY over priced so I have started to try other advertising business directories that don't over charge for placing my adverts on sites like wampit they offer very reasonable rates and display all your details to potential customers. Another One I am defiantly going to use is mapezy but I think they are due to launch in 2013.
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★★★★★
“Best advertising ive done”
Written on: 30/09/2012
Ive advertised with yell.com for 2yrs its been my bread and butter, i spend almost £20k with yell in books and net, i have a roofing company very young company its paying for itself. I hate people leaving reviews that yell.com is rubbish, cause it most definately not. I pay for top listing in uz monkeys new anything about advertising uz would know that peolpe always go with top 3, so instead of payn for heavy weight listing, spend the money and try in get top listing then your phone will... (read more)
Drewfitz's Comment
Written on: 11/11/2012
I have had the same problems with yell. If you ask me they are VERY over priced so I have started to try other advertising business directories that don't over charge for placing my adverts on sites like wampit they offer very reasonable rates and display all your details to potential customers. Another One I am defiantly going to use is mapezy but I think they are due to launch in 2013.
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★☆☆☆☆
“Yell contract ..........I am speaking with my lawyer!!!”
Written on: 27/09/2012
I entered into one year contract with Yell just over a month ago now, they have started taking money from my account, and I have not received a single call from new client. The salesman promised me that my business would be listed on google 1st page as well as Yell 1st page. The first 2 weeks my business was listed on google first page, but when I checked again after about 4 weeks, I am now listed on google page 5. I email Yell, and there salesman call me back to say he did not promise... (read more)
Timesareachangin's Comment
Written on: 27/09/2012
I'm hell bent on getting my own back on Yell. They made me all sorts of promises and have NEVER delivered. I've now got a listing on thedirecttree and it's brilliant - the more people get on that as an alternative the sooner Yell will either sort out their problems or go out of business.
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Zein_Ali's Comment
Written on: 20/10/2012
Same problem here! Now I can't get out of the contract! First and Last time I am ever using their terrible service!
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Swilso32's Comment
Written on: 14/12/2012
With you all the way, fill you up with sales spiel, all the things you want to hear so you go for it. When it does not deliver all you get is a denial of what they said from the sales team. Would you use Yell to find a service or just google? enough said!!!
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★☆☆☆☆
“Attitude problem from cold callers”
Written on: 25/09/2012 by RickManchester (1 review written)
They failed to bill me for a year and then out of the blue contacted me demanding money. Then over 12 months later I get a phone call from them, despite being registered on the telephone preference service. This phone call was apparently a service call not a sales call! we all know different. The attitude was appalling and ended with them removing my free listing because I didn't want to upgrade my account to their rip-off service, which I had previously been talked into some years back. A... (read more)
★☆☆☆☆
“Find an alternative!”
Written on: 25/09/2012
I've had a similar experience with them. Broken promises, no copy, wrong invoices, no invoices, duplicate invoices but having FINALLY got them off my back I've found a much better alternative directory that lets me do everything Yell SHOULD have been doing AND I get to do special offers. 30 quid a month and no contract and SO FAR they seem to be on the ball. It's just nice to have an alternative! Good luck to anyone else that's been caught by these idiots. (read more)
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Showing 21 - 30 of 106 Reviews
★☆☆☆☆
“MUPPETS”
Written on: 17/09/2012 by BUDJET
DIDNT TAKE DIRECT DEBIT FOR 2 YRS THERE FAULT AND THEN DEMANDED FULL PAYMENT PLUS CHARGES TO BE PAID WITHIN 5 DAYS (read more)
Ablecableelec's Response to BUDJET's Review
Written on: 20/09/2012
I cancelled the direct debit with them after major problems and even wrote to them telling them this and it took them just over 6 months to reply and realise then i had the debt collection agency on my back and they are awful to deal with serious lack of manners !"
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Rickmanchester's Response to BUDJET's Review
Written on: 25/09/2012
They did exactly the same thing to me.
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★☆☆☆☆
“Don't do it with this scammers”
Written on: 31/08/2012 by aserban96996 (1 review written)
I took up a contract for 1 year worth £300 a month and I don't even get 1 click a month. No enquiries no nothing. Just keep your money away from this cowboys (read more)
Drewfitz's Response to aserban96996's Review
Written on: 11/11/2012
£300!!! Yell are too Expensive which is why I have read that they might be going bust!!
I have had the same problems with yell. If you ask me they are VERY over priced so I have started to try other advertising business directories that don't over charge for placing my adverts on sites like wampit they offer very reasonable rates and display all your details to potential customers. Another One I am defiantly going to use is mapezy but I think they are due to launch in 2013.
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★☆☆☆☆
“Yell becomes Hell”
Written on: 31/07/2012 by Litchy123 (1 review written)
This is more of an appeal to advertisers who have spent thousands with Yell, and have been promised prominent placements in their category of advertising and over exaggerated call numbers. I am now suffering a hefty bill after spending over £6000 with Yell and receiving nothing in return. No calls, no business and rarely seeing my advert on the first page and usually the fifth. The yellow pages has become a dinosaur that no one uses anymore and the fees for trades like plumbing and... (read more)
Ablecableelec's Response to Litchy123's Review
Written on: 14/09/2012
hi, i am having a nightmare myself with yellow pages and their debt collection agency they are using, please contact me.
thanks nicky
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★☆☆☆☆
“Outrageous Sales staff, false promises and lies - Scam...”
Written on: 21/07/2012 by DPSComputing (1 review written)
Our company had a call from Yell.com which started off very pleasant and flattering - however, beware, unless you're willing to part with at least hundreds of pounds and sign up to a 12 month contract they will get *very* rude *very* quickly. The person we talked to described themselves as Yell.com's 'computing expert for the north west'. As a company who is in the Computing/IT industry and does have *real* expertise and experience in the industry I can tell you that what they are saying... (read more)
Drewfitz's Response to DPSComputing's Review
Written on: 11/11/2012
I find it amazing this company can get away with acting the way they do. I have had the same problems with yell. If you ask me they are VERY over priced so I have started to try other advertising business directories that don't over charge for placing my adverts on sites like wampit they offer very reasonable rates and display all your details to potential customers. Another One I am defiantly going to use is mapezy but I think they are due to launch in 2013.
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★☆☆☆☆
“Tried to rip us off”
Written on: 25/06/2012
Was told if the yell online advert didnt perform we could cancel the contract at any time. Sure enough it didnt perform (one call in 4 months!) so when i called to cancel the contract they told me i was in a 12 month contract. They argued that i hadnt been given any means to escape the contract. But we record all business calls for this very reason. I had the proof which they could not argue with. But im angry that had i not had the recording then i would have been ripped off by yell. How... (read more)
★☆☆☆☆
“Do not touch a load of rubbish.”
Written on: 18/06/2012
Reps talk a load of xxxx. Promising you everything but when it has been published its all wrong. Cancelled my DD with them but some how they could still take money out of my account (strange). Still waiting 2 months later for them to refund me. NEVER using yell again. (read more)
Drewfitz's Comment
Written on: 11/11/2012
You just have to search google to find so many un-happy customers with YELL, the problem is they had the monopoly on this type of thing in the past and now they use assume everyone wants to use them. I have had the same problems with yell. If you ask me they are VERY over priced so I have started to try other advertising business directories that don't over charge for placing my adverts on sites like wampit they offer very reasonable rates and display all your details to potential customers. Another One I am defiantly going to use is mapezy but I think they are due to launch in 2013.
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★☆☆☆☆
“Crroks Stole our money”
Written on: 18/05/2012 by Help111
We signed up with a rep who is of course no longer there. We signed up for future advertising 1.5 years before the Clearwater directory was to come out. We were told that if we wanted to cancel (as our business was pendi ng licensing) we could - We called 60 days later Note over 1 year before directory would publish and they would not refund our deposit) Biggest scam ever and we are disputing with our Credit Card company. (read more)
★☆☆☆☆
“AVOID LIKE THE PLAGUE, YELL ARE TOTAL SCAMMERS”
Written on: 10/05/2012 by AlexStanek (1 review written)
Firstly, nothing is good about YELL. Their salesmen lie, their customer services threaten you and they just pass you through to other departments when you complain. I was only able to cancel my contract (which was grossly mis-sold to me) after 20 calls and numerous threats to get trading standards involved and cancel my bank payments with them. I hope they go under soon and im sure they will with their share price down to just 3p!!! Let dinousaurs die. (read more)
Mike666's Response to AlexStanek's Review
Written on: 14/05/2012
Ironically yell.com have joined forces with the charity Victim Support!
Can you believe it with all the victims yell have created!
I will be informing Victim Support, who incidentally do very useful work, that I shall be cancelling my direct debit to that charity forthwith as I have already been a victim of yell.com.
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Guest's Response to AlexStanek's Review
Written on: 01/08/2012
not only are yell scammers but some of the people they advertise are. I have just been ripped off by a blind cleaning company by the name of Ascot in Ardrie North Lanarkshire. I wanted to write a review as the company are not answering the fone or returning my messages, had I knew then what I know now I would never got in touch with them, the thing is yell does not seem to want to print my review. I have tried about a dozen times to write a review and all I keep getting is incorrect password, I think I know my own password has anyone else had this problem with rogue traders, then refusing to print your review?
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★☆☆☆☆
“Stay away can't do what they say they can”
Written on: 30/04/2012
Salesman told me that if I took out a heavy weight add then I would be 1st page every time & that I would be within the top listings alot of the time, when I search I come up on the 2nd page as much as 1st. In 4 months my add has been veiwed 45 times making it the lowest by far performing online advertising I have ever done. My add in the book has been stuck at the back of the classification as they allow other advertisers to place aaa111 in there adds to allow them to appear at the front... (read more)
★☆☆☆☆
“WASTE OF TIME AND MONEY”
Written on: 26/03/2012 by Ella555 (1 review written)
I have never reviewed a business before but felt so disgusted with Yell I had to let other people know not to bother or waste their money. We have wasted our money and time with Yell. They were not helpful, they did'nt even get our services correct and when I tried to correct this they just DID NOT LISTEN!!. I would never use again. Worst company I have ever dealt with. (read more)
Plumberglasgow's Response to Ella555's Review
Written on: 25/04/2012
You should of logged in Yell direct you can fully manage your adverts
on there...
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Showing 31 - 40 of 106 Reviews
★☆☆☆☆
“smaller adverts rep said nothing”
Written on: 15/03/2012 by premdump (1 review written)
Two reps from Yell.com sat in my house for over 1hr and not one of them told me my adverts would be smaller in the new compact book by about 27.5%. The adverts were shrunk that much it was very difficult to read. Size is everything in advertising so why not tell me. (well we all know why) They said it was an oversight by their reps. I have complained, I was offerd a small refund which I declined. it was an insult. I said, I will see you in court. Any one else have the same problem? (read more)
Plumberglasgow's Response to premdump's Review
Written on: 25/04/2012
Nope, they explained the book has been made smaller to fit inside peoples letter boxes and not sat on the door step.
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Premdump's Response to premdump's Review
Written on: 26/04/2012
Yellow pages have only made it smaller to save money, the letter box tail is to cover the con, They could have changed the size years ago to push it through letter box's. Its all profit. Also why make it shorter in the length?
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Guest's Response to premdump's Review
Written on: 31/07/2012
I'm having the same problem with Yell. I have paid over £6000 for 1 years advertising and have had 1 decent call out if I'm lucky per month.
However I'm worried if I stop my direct debit I'll end up with a ccj or further costs will accrue. Does anyone know how I stand legally.
It's hard enough being in business (plumbing and heating) without being ripped off with over zealous salesmen promising ridiculous returns.
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★☆☆☆☆
“Waste of money”
Written on: 11/03/2012 by Place4pets (1 review written)
Salesman promised the earth, and has delivered nothing. They messed up my advert - not allowing me to proof it! They messed up my direct debit, taking over £1000 in the first installment - causing problems. Have not or will not respond to my emails or subsequently faxes. Are a very difficult company to speak too. Will not spend any money with this company again. (read more)
★★★★★
“Its worked for me!!!”
Written on: 02/03/2012
I find this negative reviews hard to believe as I have always generated over 90% off my work through yell.com / yellow pages and the other 10% through recommendation and word off mouth. If you invest the right level off money ie my average cost per job in line with what you expect to receive back then you should not be disappointed if you are realistic. I used to spend £40 per week in my local newspaper for a tiny boxed add and for less than half that I now get a full page colour add on... (read more)
Captawsum001's Comment
Written on: 26/03/2012
I reckon you work for yell.com
your last sentence makes no sense at all
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Guest's Comment
Written on: 23/04/2012
i think what he meant was that he could focus on attracting customers from a larger area mate
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★★★★★
“The Best Directory”
Written on: 01/03/2012
this is the best site where i can get all the places i needed in Ipswich area. just like when i look for this whipstreet.co.uk, i was able to locate it. ;) (read more)
★☆☆☆☆
“waste of money please please please don't go for it”
Written on: 27/02/2012
I am spend around £1000 pounds for advertising with yell.No calls at all.Every time they promised you more and more but resultat zero.Just forget about this site.They continue to call me for new adverts but no chance not any more.Please belive me.It waste of time and waste of money. (read more)
★☆☆☆☆
“Don't go near them.”
Written on: 24/02/2012
I had been a customer for over 10 years in yellow pages, up to about 5 years ago they were an excellent company. Decided to re-think my advertising this year and come out of yellow pages. Very pushy and very rude salesman insulted me and refused to accept i wanted to cancel my advert. He was type of salesperson who used to sell timeshare years ago. ( rude,arrogant,would not take no for an answer). I would never ever go back to the yell group for advertising. (read more)
★☆☆☆☆
“Taking money without permission.”
Written on: 17/02/2012 by tropical459 (1 review written)
I have been a customer of yellow pages for many years. This year they have installed a new computer and since that time they have dipped indiscriminately into my account the first time taking £1,700 apologizing profusely only to take a further £800 from my account today leaving me penniless! They have absolutely no control of their new accounting system, I certainly will not be renewing my advertising with them ever again. (read more)
★☆☆☆☆
“Don't even bother, politely hang up and leave well alone”
Written on: 03/01/2012
They will convince you to try it so you think there are no strings but thenthe next thing you get in the post is an invoice, saying that you have committed to signing up even though you didnt. Luckily I read reviews straight after (should have done it before) and sent them a written confirmation sent by recorded delivery that I wanted to cancel the account. Believe me that they make it difficult to cancel an account that they convince you that you have actually commited to. The next thing... (read more)
Guest's Comment
Written on: 10/05/2012
Similar case with me. I informed the trading standards and they said that signed written communicationbetween both the parties is neccessary. if they have not done so, send a recorded post informing them of your decision to cancel something which you have not signed up for! Hence their econtract service is completely invalid! anyone can take some one else details and virtually sign up for any contract! If they continue to pester, the trading standards will take up the matter with them and also the local police can informed with given reasons of harrasment. Advise people to stay away from them and if they continue to pester,inform the police of harrasement.
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Guest's Comment
Written on: 23/05/2012
They done the same to me too. Now they are sending me letters and trying to scare me with collection agencies?!!! But I still refused to pay as I did not agreed to anything. I will contact Trade Standards.
Thank you for leaving these comments.
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★☆☆☆☆
“a waste of money!!!”
Written on: 07/12/2011
PLEASE DO NOT WASTE YOUR MONEY, NOT ONLY WILL IT NOT GET YOU ANY BUSINESS BUT THEY WILL ALSO GET YOUR DETAILS WRONG AND SEND PUSHY SALESMEN THAT DO NOT TAKE NO FOR A ANSWER!! (read more)
★☆☆☆☆
“Remove bad reviews”
Written on: 03/11/2011 by MarkDanks (1 review written)
TrustedPlaces no Yell absolutely not. Myself like so many others on this bogus site keep on having their bad reviews removed and also you try to login to findout that your email and password is no longer active they Yell have removed it. If Yell only allow the company spin and the good reviews to be allowed on this site how are we see this as a TrustedPlaces site. Suppose a company advertising on here does a bogus gas installation job some old woman dies do you seriously think that people... (read more)
Scoopmaxwell's Response to MarkDanks's Review
Written on: 02/11/2012
Pls get in contact - I'm researching a story on Yell for a national newspaper and would like to talk to you. kevin@claritycomms.com Thank you
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Thewillo16's Comment
Written on: 02/05/2013
For the record, anyone can say they have a relationship with a company such as Google. However, Google doesn't partner with anyone. Yell/Hibu are selling this concept based on the fact that they use PPC and Google places. This fact does not constitute any relationship whatsoever. You've been a victim that Yell and Thomson use. Sorry to be delivering bad news but, this needs to be known and shared.
Now to the Yell/Hibu conflict - if Hibu is the new name for Yell why do they keep the name YELL.com and Yellsites? It simply confuses the market and they are dead in the water with shares trading at under half of one UK penny and Thompson's owner has been trying to divest itself of the business since 2008.
As for Yellsites, all they are doing to achieve SEO results is by buying domain names such as painters and decorators Luton (for instance). Google sees this as being relevant and ranks the page. The content of these sites is rubbish. All they deliver is good Google ranking. As for interest to customers, they offer no value whatsoever and by customers, I mean the end-user not the business concerned.