Yell www.yell.com Reviews

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★☆☆☆☆
1.4 / 5
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Latest Reviews

★☆☆☆☆

“Very desperate company”

Written on: by Mrfillin (1 review written)

I took an advertisement out for one year.we decided not to go with them again as they didn't get us any buisness.the new year started and we were told that we had took another year advertising out.we didn't .They automatically renewed it without my permission.I have been arguing with them stating I don't want to advertise with them again .They are so desperate to get some buisness that they have to use dirty tactics .I have had red letters and letters stating debt collectors. THis company… Read Full Review

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★☆☆☆☆

“We have yet to receive a lead from our yell advertising ”

Written on: by Christinag150 (1 review written)

We have been with yell for approx 4 months. We have yet to receive an enquiry generated by yell advertising. Would not recommend this form of company promotion… Read Full Review

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★☆☆☆☆

“WARNING WARNING YELL.COM WILL RENEW YOUR ADVERT...”

Written on: by DanielHoran (1 review written)

WARNING WARNING YELL.COM WILL RENEW YOUR ADVERT WITHOUT ASKING YOU WAIT A MONTH THEN DEMAND YOU PAY THEM FOR THE YEARS ADVERTISING THIS IS A DESPERATE COMPANY WHO DO NOT CARE ABOUT THEIR CUSTOMERS AND ARE RELENTLESS ABOUT HARASSING YOU FOR MONEY 4 A ADVERT YOU DIDN'T ASK FOR REPORT THEM TO THE POLICE ITS HARASSMENT YELL DOES NOT WORK IT IS A COMPLETE WASTE OF YOUR MONEY… Read Full Review

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Missfullon's Response to DanielHoran's Review

Written on:

I totally agree I have had the same experience I was with them for a year then decided they didn't generate any work so I didn't want to go with them again only to be told that the new year contract had been activated .i have been trying to get this closed but they have took no notice of me .saying I don't want it and I didn't ask for it to be reinstated for another year.but they don't care about customers they are that desperate to get people to go with them they use dirty tactics like red letter and debt collectors mention in all letters you get .i have reported them to trading standards. Do not advertise with yell.com . It should be. HELL.COM

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★★★★★

“Prompt, efficient, tidy tree surgeons”

Written on:

On recommendation met with Pauls Tree Services Ltd of Felixstowe who attended promptly, gave competitive quote and when permission granted by local authority carried out pruning and surgery very efficiently with excellent equipment and personnel. Very impressed and will use again… Read Full Review

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★☆☆☆☆

“HORRIBLE BUSINESS PRACTICE”

Written on: by Beasleydk480 (1 review written)

USED TO USE IT FOR A COUPLE OF YEARS UNTIL REALISED PAYING FOR SOMETHING THAT DOES NOT BENEFIT US. REQUESTED ALL COMPANY DETAILS BE REMOVED INCLUDING ALL FREE ADVERTS. BECAUSE OF THIS, COMPANY NAME & CONTACT NUMBER CORRECT BUT ADDRESS IS TOTALLY WRONG. HAVE SPENT UP TO AN HOUR AT A TIME REQUESTING & DEMANDING THAT ALL BE REMOVED-TO MANAGERS (SUPPOSEDLY), STILL WAS NOT DONE SO HAD NO CHOICE BUT TO COMMENCE LEGAL ACTION. ALL CALLS RECORDED SO CANNOT WAIT TO GET TO COURT FOR THEM TO BE PLAYED &… Read Full Review

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★☆☆☆☆

“Waste of money !!”

Written on: by ProfDenise (1 review written)

I have been advertising with Yell.com (HIBU) for quite a few months in ad words google search.It has been absolutely useless - do not advertise this way with them. it is a complete waste of money. My company - as a Children's Entertainer - Mrs B to F could never be found !!! it doesn't matter when I searched my details never came up. I was paying £67 a month for nothing. When I phoned up and complained they said my site had been clicked on and all my credit was used quickly so that is why i… Read Full Review

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Charlotte_Gaskell's Response to ProfDenise's Review

Written on:

After years of using Google adwords directly last month I agreed to use Yell adwords. I thought that they would be managing my campaigns, copying my existing campaign and tweaking it where necessary. My existing campaign would then be put on hold. In fact they have set up a completely new set of campaigns which bear little relationship to what i have already and I end up completing with myself. I can no longer see what they have set up and am only told how many clicks have gone through. It is appalling. I am currently paying the same amount on google and then yell adwords so end up competing with myself. Horrific. I agree do not advertise with Yell adwords. I am now looking at the legal options for miss selling.

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★☆☆☆☆

“Useless”

Written on: by apParks100 (1 review written)

I'm actually annoyed at the time I've wasted with this joke of a website. If I could give them less than one star I would. It would be more appropriate if instead of a star rating I could post a picture of a steaming **** and a rotting corpse as a rating. That's how bad these dimwits are. Seems like a good idea to list your business on Yell.com and you would imagine it will be straightforward and easy. IT'S NOT. I've never in my life written a review before but they have driven me to this… Read Full Review

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Profdenise's Comment

Written on:

Totally agree - a waste of money - this company should be exposed for mis-leading people with their advertising.

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★☆☆☆☆

“this company is total waist of money”

Written on: by 364Lewis (1 review written)

Do not do what they say, you will not get any benefit from their adds at all. Do not the agent from Yell to give you pressure in reagrds to this. 12 mont contract has no cancelation… Read Full Review

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★☆☆☆☆

“I had a advert in yellow pages book and on yellDO NOT...”

Written on: by pompey6578 (1 review written)

I had a advert in yellow pages book and on yellDO NOT ADVERTISE WITH THESE WASTE OF MONEY… Read Full Review

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★☆☆☆☆

“Total rip off”

Written on: by jolly22 (1 review written)

I currently run 3 adds with Yell.com... bad google search engine ranking, far to expensive,basically you will be mislead and conned! Invest in a good website! Mr Parker Tv Aerial services bristol… Read Full Review

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★☆☆☆☆

“Liars, Very rude and aggressive!!!”

Written on: by AprilTennant (1 review written)

Guy from hibu rang me, claiming the call was about our FREE listing and that there would be no charge blah blah blah, later into the call he discovered that we had previously had a hibu paid advert, (which i think is what he was really calling about not realising we terminated) which we terminated as this was mis-sold in the first place, and on discovering this the man got very very shirty, rude and quite aggressive, I advised I would terminate the call and he replied, yes i think we will!!!! I… Read Full Review

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★☆☆☆☆

“3rd time complaint”

Written on: by dinger123 (9 reviews written)

Don't know how many times ive complained to yell but you just get ignored bar 1 response from my rep saying has a good will gesture and apologise for there service I would receive vip advertising in two areas worth £500. Anyway rep took my signature and the go live date was 1st October its now 3rd and yell not relying to me and no free ads in yell. Now they are going to lose £2500 from my custom when my contract ends next month. I will spend it on a website instead for half the price and… Read Full Review

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★☆☆☆☆

“deceived by a yell representative to sign the contract ”

Written on: by 465Clayton (1 review written)

I have got a whole story to tell but in short ..not recommended !!… Read Full Review

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★☆☆☆☆

“Lies aviod at all costs”

Written on: by Shelvingdude (1 review written)

We were sold a PPC service and website by a Hibu rep. Was told we would have £500+vat in the pot for monthly clicks. Our PPC account would be managed by Google and we would get a discounted click rate due to the direct link with Google. Website would be a one off charge of £350.00+vat. Turns out that Hibu take a 40% management fee from the £500.00 leaving you with £300 in the click pot, google do not manage your account its someone from Hibu. You don't get a discounted click rate either… Read Full Review

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Ryanconnecticut's Response to Shelvingdude's Review

Written on:

So you thought the company would hire people and have someone management at no cost at all
Pretty short sighted

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Shelvingdude's reply to Ryanconnecticut's Comment

Written on:

There is a difference to being short sighted and being lied to.

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Shelvingdude's reply to Shelvingdude's Comment

Written on:

Perhaps i did not make myself clear. We were told that Hibu pass on £5 million in business to Google. Google would be managing our PPC account and gaining the 'click' money for doing it. If i had known it was someone at Hibu doing it i would not have signed up for the service in the first place.

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Bob-A-Job-A-Lot's Response to Shelvingdude's Review

Written on:

I work for a competitor of Hibu, can you tell me if they sign customers up to a minimal term contract or is its rolling contract?

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★☆☆☆☆

“avoid! this bloke should not be in business, hes a...”

Written on: by Hanleydf330 (1 review written)

engine requires attention , getting noisier by the day and thats after only driving 10 miles home after purchase, I wouldnt even call him a man more like a rat!… Read Full Review

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★☆☆☆☆

“Stop Harassing me and my Employees Yell.com/Hibu Business”

Written on:

Yell.com / Hibu Business contacted me a while ago to enquire whether I was willing to try their services. I promptly told them that as a Marketing Communications Consultant I would really rather not use their paid for services and settle for a free listing only. That was all good and well, however since then I have received about ten phone calls from their aggressive sales consultants who do not let you get a word in edgeways. Three times I was trapped on the phone for over half an hour. I… Read Full Review

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★☆☆☆☆

“Waste of time!!”

Written on: by AngelaRamos253 (1 review written)

Currently paying £1700 a year for sponsored number position in my area, only to find out when I type my business in that area, there must be 20 plus false ads with fake addresss advertising too. Ive complained to yell about this now 3 times and all I get "is we are looking into it" that was 3 months ago and still no change. Whats the point of paying all that money when I could have put false ads in my self. Yell get a grip or im off next year!… Read Full Review

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Jamiegirl0477's Comment

Written on:

That is absolutely incorrect. I use Yell.com and have never seen a false ad once. Nice one buddy.

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★☆☆☆☆

“Yell is useless we all need a better site - Suggestions !”

Written on: by AmiahEvans63 (1 review written)

Yell.com has become the webs number one worst directory site. It keeps blocking so no more searching or anything can be done. This is with a simple search. Yell.com is now a sod, excrete site don't use it find better. And that is what I look for now something to replace yell.com So when write here also tell us what is better. Which also means no advertisement site hoax rubbish Actual Site Overall Rating is 0 Zero (not 1) (where is zero ?)… Read Full Review

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★☆☆☆☆

“Ad placed in a different town publication? Was NOT...”

Written on: by xnClark273 (1 review written)

I've just received an invoice for over £100 to be part of a publication for a month - not even based where I live! The publication they have put the business in is for a town about half an hour away, in an area I do not operate. They are saying I signed up almost a year ago to be in an advert for a month this year, none of it makes any sense! They have now sent me a copy of the alleged 'contract', which is apparently an e-mail eContract, that has never been sent to my e-mail until today. How… Read Full Review

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★☆☆☆☆

“Absolutely useless”

Written on: by VillageCS (1 review written)

I have had a paid listing on Yell.com for 6 months and my 6 month review was due (telephone meeting). Just before the telephone interview, I did a search on Yell for my sector (Computer Repair) and was on the third page for the areas that I was paying for. I explained this during my meeting and the only resolution to have me come up where I was supposed to be was to pay for another 12 months. I had been completely mis-sold what I thought I would be getting and therefore obviously refused to… Read Full Review

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