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| Customer service | 3.7/10   |
|---|---|
| Value for Money | 5.3/10 |
| Reviewer Rating | 4/10 |
| Overall Rating | 3/10 |
Full review by
GlennBrookes
on 11th Feb 2008
User Rating : 4
Respect :
0
Good Points: Good pricing, and no pressure selling, a take it or leave it attitude.
Bad Points: Forget any after sales service. I didn't notice a missing luggage compartment cover. The rear seats of the MPV were up so it wasn't obvious it was missing. I made a call the next day to the salesman and he assured me it was there when he looked at the car but he had left the company that day. Subsquent calls to "after sales" were a complete waste of time. Once you sign the contract that's it. I accept: an oversight on my part, but what if it had been a more serious matter?
General comments: I would, with care, consider using them again BUT, and I recommend this to anyone else:
Take plenty of time to prepare a COMPREHENSIVE checklist and try to think of everything, especially all the accesories you expect to be present.
GlennBrookes's review and ratings | 147 words
Review by
Devon006
on 8th Mar 2006
User Rating : 8
Respect :
0
Travelled down from North Essex, which probably is not that far but got to Trade Sales and it was snowing. Sales person was courteous and could see that it was hard for us to make up our mind, so kindly took us into the show room, had a coffee. Spoke to guy called Barry, who kindly gave his time and showed us the Daihatsu Copen in the show room. They could not open the boot, to show me the space available, however after 10 -15 mins took me to a sold Daihatsu Copen and kindly opened it up. The t ...
Devon006's full review | 167 words
Review by
nfaldo
on 23rd Sep 2005
User Rating : 0
Respect :
0
I am so disappointed with my latest dealings with Trade Sales. I bought at a good price three years ago and all went well. This time I purchased a Ford Focus on-line and the salesman walked around the car saying he was going to be brutal with his inspection. As I had a long journey I hoped he would be honest.
A paid for flight down to London and go on the train to collect the car. I had a very quick look round the car. I suppose I was dreading seeing something so I didn't look too hard in fea ...
nfaldo's full review | 297 words | 1 comment added.
