Yorkshire Bank Internet Banking www.ybonline.co.uk Reviews

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Yorkshire Bank Internet Banking www.ybonline.co.uk
2.3 stars
Average rating for this product is: 2.3 out of 5

From 22 ratings and 90 reviews

Thumb up 51% of users recommend this product

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Yorkshire Bank Internet Banking www.ybonline.co.uk

  • Ease of Use2.6 stars
  • Value for Money2.5 stars
  • Reviewer Ratings2.3 stars
  • Overall Rating2.3 stars

90 Reviews For Yorkshire Bank Internet Banking www.ybonline.co.uk

  • Guest 29th Oct 2009

    Reviewer rating: 5 stars


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    we have had no problems with our yorkshire accounts staff always polite and helpful.we would reccomend the service to friends because of the srevice from yourslves and you keep in touch with different servicea that may be of help to us .internet banking keeps you in control of youre incoming and outgoing transactions i think every thing was made quite clear to us when wew chose internet banking

  • Guest 29th Oct 2009

    Reviewer rating: 1 stars


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    stopped using bank years ago now I,m trying to close my fathers account who recently passed away what a nightmare its turning out to be, no appointment made even though I phoned to make one , waitng for a call telling me they can clear it, no local telephone number , just one for the area c. What a joke this bank is

  • Guest 22nd Oct 2009

    Reviewer rating: 1 stars


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    Thought it was really good at first as have never used electronic system before however every time I seem to try and get on the site crashes which is really frustrating

  • Guest 7th Aug 2009

    Reviewer rating: 1 stars


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    Yorkshire Bank services is so behind the times & I thought I was a technophobe! To access my YB visa card (I've had it for years) online or by telephone banking you have to have a YB bank account - which I don't. For various reasons I couldn't make payment in my usual way so rang to see if they would take payment over the phone with my debit card as due date looming & it was a one off situation. After 22 mins of discussion they said they could only take payment that way if I was IN ARREARS - wh ...

  • Guest 5th Aug 2009

    Reviewer rating: 1 stars


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    hi i register with yorkshire bank they did not let me know that they could not send the wire transfer to my bank.After the fact i sent them money to transfer the money into my account in a us bank.They email my husband but did not let me know whats going on they told him because of the economy they could not send the money to me its been now 3 weeks thanks for all that time waiting .

  • Guest 26th Jul 2009

    Reviewer rating: 1 stars


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    I am trying to get started on online banking, however the info Yorkshire Bank has sent me, I have done step by step but just cant even get around registering. There is NO register now button. Can anyone help me? This is so poor of the bank.

  • Guest 13th Jul 2009

    Reviewer rating: 0.5 stars


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    It is about time Yorkshire bank realised it is the 21st century and we are in an electronic age!!!
    I have been with them for over 30 years and I have moved on but the bank has not. Cant do any thing internationally,
    can't e-mail the branch,
    have to go through a call centre of the parent company

  • Guest 1st Jul 2009

    Reviewer rating: 1 stars


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    Very poor website. It seems that a running account balance on their transaction page (i.e. Statement) is beyond them.

    Yorkshire Bank Internet Banking have 'Funds Transfers' and 'Payee lists'. Yet all my payees are accessed under the funds transfer listing!

    Quite often the account balance includes items that don't appear in the transaction listing

  • Guest 4th Jun 2009

    Reviewer rating: 1.5 stars


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    Tried to transfer an amount of money to another financial institution from my yorkshire bank account, but was told that the amount exceeded the daily limit. E.mailed tow days ago, to find out what limit was, and still have not received a reply. Went onto their help centre page, and was unable to find what I was looking for. E.mailed them over a year ago, asking that a running balance be shown, but that still appears to be beyond them. Very poor.

  • 2402704 26th Apr 2009

    Reviewer rating: 0 stars


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    Not very good for people first logging into the Yorkshire Bank Internet Banking and poor back up system.
    Very bad for first time users.

  • Guest 23rd Apr 2009

    Reviewer rating: 2.5 stars


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    The Yorkshire Bank Internet Banking website is not easy to get round

  • millington 16th Dec 2008

    Reviewer rating: 0.5 stars


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    Several calls to the Yorkshire Bank assure me that the certificate will be sent in due course but they are very busy at the moment. My cheque was cleared on the 19th Nov. 08 by Natwest and I am amazed that the Yorkshire Bank cannot issue the relevant certificate before now.

  • Jenny Mills 4th Dec 2008

    Reviewer rating: 2 stars


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    I transferred funds into my daughter's HSBC account, yesterday, from my Yorkshire Bank savings account and she still has not received them. Phoned up help line and was told it takes 3 days. Where does it say anything about this in the banking info? Get your act together Yorkshire Bank! Would have paid cash into her branch if I had known about this ridiculous delay.
    Why can't we have instant statements online, showing all transactions? So simple and money saving as online customers could print ...

  • anji1 12th Nov 2008

    Reviewer rating: 2 stars


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    Having banked with them for 25 years approx. and never needed assistance until now, like most people, they do not want to know and just keeping charging me, charging me. I am looking into a new bank now.

  • steffers 12th Sep 2008

    Reviewer rating: 0 stars


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    They were unhelpful in my experience. Sometimes they will talk over me whilst I am explaining the problem, I wanted to register my cards for securecode and instead of doing that they reset my internet banking code and had re register! Thanks Yorkshire bank.

  • Libertyedition Rank: Lance Corporal 29th Jul 2008

    Reviewer rating: 4.5 stars


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    It would be helpfull and very polite if Yorkshire Bank would just send an Email to customers explaining what is happening with the online services, every one who uses AOL as a server knows this is happening now, though Yorkshire bank probably realised this before the customers.
    I have no problem at all with their general banking services as they have been very helpfull in the past, however this glitch is very frustrating.

  • Guest 22nd Jul 2008

    Reviewer rating: 3 stars


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    Internet banking service not good at all. Have had to contact YB 4 times now in as many weeks (twice by phone and twice by email) to get my savings account added to my account. It's still not done despite been told that it would be.
    Great bank if you are using over the counter services. Very poor for internet banking.

  • Guest 19th Jul 2008

    Reviewer rating: 5 stars


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    Had no access via AOL for a couple of weeks. Access through INTERNET EXPLORER works.

  • DENVER715 Rank: Lance Corporal 18th Jul 2008

    Reviewer rating: 4 stars


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    I have just noticed on my messages from yorkshire bank that they say that they have set up a new y-bank website on the 16/7/08 and I wonder if that has anything to do with it, has anybody else had a message from the bank regarding this.

  • Guest 17th Jul 2008

    Reviewer rating: 5 stars


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    Well its now the 16th July and AOL still havn't fixed the problem, I contacted them last week about this and guess what there trying to blame Yorkshire Bank, something to do with there security.