Arnold Clark Reviews - www.arnoldclark.com

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Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com

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Latest Reviews

★☆☆☆☆

“Only gave 1 star as i couldn`t give 0, car been in a smash”

Written on: 30/07/2014 by jeni-bear (1 review written)

I purchased a wee Renault clio on 12/6/14, since then it has been back in and repaired 4 times, it has obvious signs of having been in a smash, they tried to realign the bonnet but to do this the wings were left slack, I could unbolt with my fingers, if we had been in a smash we would have been dead, it would have crumpled, 2 days after getting car brake pipes were hanging down, bonnet misaligned, door misaligned, air conditioning not working, brakes squeaking, apparently though this is all my… Read Full Review

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★★☆☆☆

“A joke of a place”

Written on: 29/07/2014 by Gillzyw (1 review written)

My husband seen and liked a car in Arnold Clark, put deposit down and arranged to pick up car. On the day of pick up my husband goes over with his car as a trade in, goes to sign the documents then gets hit with that he doesn't have enough identification, even though he has his driving license (both parts) tachograph all with photograph and address on them, the sales guy asks him to go home for more ID, now here's the issue his old car had no I durance as it had transferred over to the new… Read Full Review

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★☆☆☆☆

“Never bother again and never recommend anyone ”

Written on: 27/07/2014 by Broganb51 (1 review written)

so bad customer service and overly priced. When one of my cars failed the mot, I asked them to return the car without doing any repairs necessary, with the idea of dumping the car (because it was too costly for repairs). You guess what They have done; a full service on that MOT failed car and charged me for that. … Read Full Review

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★☆☆☆☆

“I have a bad attitude! ”

Written on: 21/07/2014 by Liverpool94 (1 review written)

After wanting a fiat 500 for 3 years I finally had the chance to get one! On the way home with my car a (59) plate the engine light came on when I wasent far off home so decided to give a a day then I would ring up in the morning! Took it in to my local arnold Clark they said it was temp fix in it and it was fine to drive till the new part came. 5 mins down the road the enging light came in again and the car started to judder. Rather then ringing the place where it got fixed I rang the dealer… Read Full Review

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★☆☆☆☆

“Avoid avoid avoid!”

Written on: 18/07/2014 by Gardner335 (1 review written)

Purchased a 11 plate insignia on Thursday 17th July - major fault in car when I went to pick it up - sat there for four hours waiting for it to be fixed was assured it was however same fault 9am the next day left me stranded on the motorway miles from home - cost me hundreds to recover the car home and due to the attitude of arnold Clark stretford have rejected the goods du see the 14 day cooling off period - however I am hundreds if not thousands out of pocket is taxed it insured it purchased… Read Full Review

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★★★★★

“fantastic service great products top salesman trueman...”

Written on: 16/07/2014 by tintin214 (1 review written)

I have dealt with ac 5 times 4 at stoke on trent one at Stafford Stafford was by far the best sales and handover saw car on tue picked up wed car all valeted mats as promised txed ready to go sales guy trumam tsang fantastic no pressure very organised definatly deal with Stafford and Truman again people who moan about things should do there homework first… Read Full Review

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★☆☆☆☆

“Waste of time”

Written on: 11/07/2014 by Marred (1 review written)

We went to get a new car for the family and were met on the fore court by an Arnold Clark rep, all going well and we found a car we liked so rep goes off to get the keys. We have a good look around the car and yes we're interested so it's off inside to do the paper work. This is where it starts, first off we are told that we can't have the car we liked as another sales man has just sold it! Ok so the rep looks at his stock list and finds a similar one but in a different colour, no probs the… Read Full Review

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★☆☆☆☆

“dont care about customers & liars!”

Written on: 08/07/2014 by Callahanub100 (1 review written)

Purchased my car in may 2014 paid £105 to have the paperwork taken care of as I had a private registration plate to be put on the car. I explained to the dealer of the Hamilton road branch that the insurance company had stated there was only 30 days to get the paper work done otherwise I would be charged to change my insurance to the private plate. 2 weeks later my v5 came in with the old registration number which naturally I was angry about.. he then stated it is quicker to do it that way. he… Read Full Review

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★★☆☆☆

“dont trust them”

Written on: 23/06/2014 by spenderandsucker (1 review written)

I bought the car last year and was told as a relative worked for them it was a really good buy. Car went fine bought an mot and service deal .. Don't ... put it in and was told it would be almost £900 pound to pass an mot. Car has done very average miles and no way did all the things happen since last mot. Really taking the mick.. Ill take it elsewhere and if I spend that money it wont go to Arnold Clark… Read Full Review

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★☆☆☆☆

“bunch of liars!”

Written on: 20/06/2014 by gcMcWilliams1954 (1 review written)

I got my ford focus 2011 two years ago. They assured me its accident free and so on, great car in short. yesterday, my friend who is a mechanic had a quick look at it, and straight away, he told me that he can see some inequalities within the car body, he said it was definitely involved in a major car accident!! can you believe it??!!?? its been more than two years since I bought it, and frankly, i feel like I have no chance with them, if i try to prove it… Read Full Review

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★☆☆☆☆

“Auction quality cars at dealer prices without the...”

Written on: 20/06/2014

I bought a Suzuki a Swift Sport from Stafford branch of Arnold Clark. One word, terrible. Granted the car was cheap but you still expect a certain standard, particularly from a 'reputable' dealer. The salesman was useless and full of lies. The first problem was the spare key. It had 'broken' and been thrown away, between placing my deposit and collecting the car apparently, but was on order and I would have to take it to Suzuki to be programmed myself. Then I discovered that they had made a… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 18/06/2014 by Tobiasv218 (1 review written)

I have give my vauxhall corsa 1.4 design 2008 car for annual service and MOT in July 2013. At the end of the day, i paid for the service and MOT and took back my car. On my way back home, i noticed a chip on my windscreen and took my car back to the garage. They told me that i have chipped my car when i took away just 15 mins before. It seems they are taking cars out for joy riding during the day as they like. Today i noticed that they stole my brand new spare alloy wheel and replaced with… Read Full Review

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Mrghall's Comment

Written on: 20/06/2014

Stolen wheel? Phone the Police!

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Ferrari651's Comment

Written on: 20/06/2014

Problem here is that I can't prove it. I don't have any photos or evidence that I have a new allow wheel in my trunk. Garage service manager is telling the same thing. I already talked about all this with police, garage frantically denied this.

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★★★☆☆

“ some rely bad some rely good”

Written on: 15/06/2014 by gmouth (1 review written)

Got a car from Lang Stracht Aberdeen. Had some problems with it and they just did not care.So unpolite.Had to phone costumer services how put me intouch with a branch in Edinburgh run by Edie and got everthing fixed.Could not be more helpful thakyou.So different from DAN SARGENT at Aberdeen… Read Full Review

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★☆☆☆☆

“annoying phone calls”

Written on: 14/06/2014 by Kerrcs66 (1 review written)

I bought my car over three years ago and have been quite happy with it. Unfortunately I am not happy with the persistent phone calls from Arnold Clark asking when I intend to change it! I have tried blocking their number but now they come through as caller witheld. BEWARE… Read Full Review

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★★★★★

“i had been worried”

Written on: 13/06/2014 by PMC63 (1 review written)

Found a Ford SMax for my wife online at AC Peugeot Glasgow, then started to read the reviews and was horrified at what people were saying about them. So I got the RAC to undertake a full vehicle check which it passed with flying colours, I was buying from N Ireland and had to deal a lot with the garage staff, I have to say they were superb through out. Picked the car up yesterday with absolutely no hassle from start to finish… Read Full Review

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★☆☆☆☆

“Does not do what it says on the tin”

Written on: 12/06/2014 by wqRitchie390 (1 review written)

Recently travelled to Arnold Clark Inverness branch to view a one year old VW Passat 1.6 blue motion. I had reserved this car 5 days before travelling over 100 miles to see it. On arrival, the car was blocked in amongst several other cars, not ready for a test drive as I would have expected (they knew exactly when I was due to arrive)but the worst part was the fact the car did not have one panel without scratch marks or dents. The bonnet was so bad it looked like someone had mixed cement on it… Read Full Review

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★☆☆☆☆

“hard ball is their game... and its annoying, stay away”

Written on: 11/06/2014 by Clarkezb367 (1 review written)

well let's be honest, we all know sales people in this game aren't the greatest people you'll ever meet but this guy really changed my mood for the rest of the day. The branch had just had a offer so it didnt have much in stock, but did have a few astras (what we was interested in). We were approached by a salesman who showed us a few care, friendly to begin with, none of their stock was anything special, a lot of base models. when we found the kind of car we was looking for he became very… Read Full Review

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★☆☆☆☆

“Misselling of Finance”

Written on: 06/06/2014 by Moorepd259 (1 review written)

We was unfortunate enough to be "sharked by the clark". In late April my wife and I went into the "Sharks Tank", as we were thinking about changing our car. We were well met and looked after. We should have realised that this was not going to be a good deal when we were told this deal is only valid if the car is sold today or tomorrow. The discussions re the car were civil and we were sucked into the mouth of the beast. During the negotiations we were offered finance at 4%, so I rang my Bank… Read Full Review

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★☆☆☆☆

“Brand new car with two VIN numbers - Buyer beware!”

Written on: 31/05/2014 by MrGHall (2 reviews written)

In March 2014 I paid £20700 for a brand new MX5 (not a demonstrator or pre-registered car) from Machargs, South Street, Glasgow. Every vehicle manufactured anywhere in the world must contain one unique Vehicle Identification Number - or VIN. I was horrified to discover that the car sold to me as brand new had two different VIN numbers stamped onto different body panels which relate to two different registration numbers from two different MX5's. This is currently under investigation by Mazda… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 29/05/2014 by ColinMcPherson246 (1 review written)

Arnold Clark in west brom sold me a per accident car so I took it back to the show room after finding this out and they tried to say I bumped the car. Jokers. After a big debate they fixed the inside of the car but left the loss head light because they didn't see it as a problem. I took it to Arnold Clark for a MOT and they failed it on the head light charging me £300 for a new head light and to fix it. I took the car to get fixed at a private garage to get fixed and all that was wrong with… Read Full Review

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