Arnold Clark Reviews - www.arnoldclark.com

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Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com

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Latest Reviews

★☆☆☆☆

“Never again!”

Written on: 29/06/2015 by Nevillemf3 (1 review written)

Stuff was friendly until sale secured!When went to pick up strange noise and refuse to pick it up,bingo!While waiting finance,some how right front spring broke itself!Advertised fully serviced but i take it independent garage find it aircon,glow plugs doesnt work!CD doesn't work properly,even they say its work fine while when l show then doesnt!Person blame cd must be fake! … Read Full Review

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★☆☆☆☆

“Unpleasant staff, stressful experience, avoid at all...”

Written on: 18/06/2015 by KiraMyrick466 (1 review written)

I bought a nearly new car (6 months old) end of 2014. First time buying a car, was absolutely horrible experience. Salesman very unprofessional, and was really quite nasty and unpleasant. Also, the sales tactic of leaving (ie. ignoring) customers just shows their contempt. Also they will say anything e.g. we'll get you a better deal, don't believe it, it's all lies, they just try to drag/wear customers down with high pressure sales techniques bordering on the aggressive. Paid the extra £25… Read Full Review

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★☆☆☆☆

“Arnold Clark or maybe it should be SHARK.....BEWARE.”

Written on: 18/06/2015 by ChanelCooley (1 review written)

Took my Mercedes for MOT and service. Failed MOT due to brakes. They offered to repair them at a cost of nearly £200. I declined as the car had done very few miles since the last test. I took it to another garage and it passed. I asked the tester about the brakes and he said there was a slight deficiency in the rear brakes but it was not a fail and not even an advisory. They charged me £4 30 for washer fluid even although I had topped it up to the brim a couple of days earlier and had never… Read Full Review

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★☆☆☆☆

“faulty fiat part, Dundee branch”

Written on: 17/06/2015 by fiatnomore (1 review written)

the garage I deal with sadly has to order parts from the Arnold clark dealership in balfield road Dundee and as a result my vehicle is off the road for the 4th time and the garage it does my repairs has looked elsewhere for the part. All I can say the staff there are extremely rude, ignorant and are only interested in revenue off the public for sales. The customer service in this branch is below zero also when you require to speak to a manager its false representation. They simply can`t do the… Read Full Review

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★☆☆☆☆

“px offer”

Written on: 13/06/2015 by Tennant78 (1 review written)

I had 5 px offers from different firms yet when I went to Arnold Clark Seat in Preston I was offered £500 less than the lowest offer I had had , it was in fact £150 lower than We buy any car, the salesman was derogatory and condescending. I wont be going back there any time soon, Beware stay away… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THESE PEOPLE”

Written on: 05/06/2015 by lapboy03 (1 review written)

I bought my Insignia from the Kemnay branch of Arnold Clark last august. All went ok, i.e. walking in, choosing the car i liked (the one i have now) and PX my old focus. They gave me a good price for it. Three days later picked up the car and drove it home. Although i had test driven it, i was surprised to notice everytime i accelerated, the gear stick moved about a cm towards the centre in every gear. With cruise control on it was all over the place. Took it back, said all was ok. It WASNT… Read Full Review

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★☆☆☆☆

“Shocking customer service ”

Written on: 31/05/2015

After buying my 8 month old insignia from arnold Clark stoke after a few months noticed problems with the paint work, I had vertical stripes down my doors on my flip chip silver in sun light! Which was not happy about so lots of phone calls and running around they just kept coming up with exccuses and pushing me away. So more phone calls some days would be ringing 2/3 times a day alls I got was we will see what we can do I tried to reject the car which they said I couldn't do and said would… Read Full Review

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★☆☆☆☆

“Arnold Clark Northwich”

Written on: 21/05/2015 by jmNeville1971 (1 review written)

I was looking to replace my 7 year old Kia Cee'd which has been 100% during the 3 years of owning it, went to Arnold Clark to look at New and nearly new cars, but I wanted one of those deals that you here on the radio every day of the week, ie the best p/x or best price etc, so after taking the new car for a test drive and discussing all the relevant detail it was time to discuss price, the sales guy in all fairness was excellent, not pushy of trying to steer us in any way, which was good… Read Full Review

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★☆☆☆☆

“Lost Alloywheel Key”

Written on: 14/05/2015 by chris0146 (1 review written)

Bought a new fiesta from Arnold Clark Aberdeen. Sales personnel could not be more helpful. However the alloy wheel nut key went missing when they changed the puncture repair kit for a spare wheel. Thought it would be easy to get a replacement key. Arnold Clark provided me with an estimate of £160 to take of locking nuts and replace. Not sure if that was for labour or if it included VAT and parts. Asked about a master key AC denied all knowledge of one. Went to smaller Ford Dealer nuts removed… Read Full Review

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★☆☆☆☆

“Arnold Clark, Oldbury”

Written on: 13/05/2015 by 335Larsen (1 review written)

I bought a pre registered VW from here, the salesman stated as it was under warranty, that if anything should go wrong and require attention, to contact the service dept as they could sort out all warranty work, without having to go to the main VW dealership, What a fool I was to believe that statement, I have had a couple of occasions were I needed to contact them regarding warranty work, and both times, I was fobbed off, with service saying they do not do warranty work. Further to last I… Read Full Review

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★☆☆☆☆

“Horrendous experience in buying a car”

Written on: 11/05/2015 by Cole157 (1 review written)

I have purchased a second hand Mercedes Benz , Arnold Clark in August 2014 The car that has been sold to me, under Road Traffic legislation, was not roadworthy. This means that it was not safe for me, my family and for other road users. I have reported several issues with the car within 1-2 days of driving it to Arnold Clark. During the inspection a few issues were identified, one of them was a rotten hand break and I have been told that to stop my car rolling back and forward I will have to… Read Full Review

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★☆☆☆☆

“word of warning ”

Written on: 02/05/2015 by fkMilne101 (1 review written)

Bought a 8 month old Car for £1500 no service history, pre sale health check, incorrect mileage. Had the car 6 months now and it has been with AC for 7 weeks of the 6 months for the same fault and the dumbo mechanics have not a clue what to do or how to repair it. They have told me on 7 occasions that's it now repaired only to find whilst driving home after each repair that it has not been solved. Now they have given up on me and will not return my calls, emails or letters. Just had to fork… Read Full Review

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★☆☆☆☆

“Scotlands Most Incompetent Car Compny”

Written on: 28/04/2015 by 33O'Sullivan (1 review written)

Purchased a car from one of the Aberdeen branches late January,within a few days it showed poor running issues,after being disbelieved by them it was booked into a more local garage for work,as it was an Arnold car they did as little as possible and handed me it back,a few weeks later called Arnold again and had it booked into one of teir local branches,after explaining to them what the most likely problem was ( Near 30 years in motor trade so know a wee bit)They ignored my suggestions and went… Read Full Review

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★☆☆☆☆

“**HAVE NOTHING TO DO WITH THIS DEALER!!**”

Written on: 27/04/2015

My daughter bought a Citroen C3 from the "Value" range at Arnold Clark in Oldbury for £3,500. Ten months later it failed to start and we took it to a local garage for diagnostics and repair. They described it as "a can of worms" as there was so much wrong with it and my daughter had to foot a bill for £1,139 worth of repairs. Weeks later, the battery went and the garage that replaced it said it had previously been fitted with the wrong sized battery. Eventually, in frustration and… Read Full Review

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★☆☆☆☆

“Arnold clarke crap!! ( blackpool renault and preston...”

Written on: 26/04/2015

John Clarke needs to grow some balls and sort his so-called sales service out and the rubbish he puts on the forecourt. Do yourself a favour - stick to the main dealers, rather than buying rubbish. Once you have bought the car, they don't want to know you - they are not interested in you wotsoever. Beware - you have been warned… Read Full Review

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★☆☆☆☆

“Don't bother!”

Written on: 24/04/2015 by MakennaO'Sullivan (1 review written)

I went to Arnold Clarke in Stretford and ordered a new Corsa with a guy there. after changing my mind it took 5 weeks to be issued a refund. I ended up calling Arnold Clarke 4-5 times a day, leaving messages with nobody ever getting back to me. Finally after approx 3 weeks I was assured my refund had been paid into my account which it hadn't. Turned out that this was put into the wrong account as my details were incorrect. finally after another 2 weeks I have now had my refund. The customer… Read Full Review

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★★★★☆

“Excellent”

Written on: 22/04/2015 by Karlinda (1 review written)

Buying a car felt traumatic to me but I bought from Arnold Clark Dundee and was delighted with everything and I do mean delighted. The whole process was smooth and never scary. It is hard to imagine my going anywhere else!… Read Full Review

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★☆☆☆☆

“Private reg on your trade in- BEWARE.”

Written on: 21/04/2015 by 452Griffin (1 review written)

Offered £2500 PX only to receive a call a few days later to say HPI check had shown my px to be a cat d write off but not to worry the sale could go ahead but they would have to take £1000 off PX. Asked to see report- write off dated 2 years before px vehicle was even registered. I pointed this out- all seemed very shifty in my opinion saying it must be an issue with admin or DVLA. Did my own HPI check- issue was with the private plate being previously on a written off vehicle- my check… Read Full Review

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★☆☆☆☆

“The nightmare goes on .... ”

Written on: 20/04/2015 by Chrissie27 (1 review written)

Please note this is my experience and I have condensed Five weeks of hell into a few paragraphs as the list was endless. Arnold Clarks Leeds have great deals, please listen to the staff as they lie between lines. When they are giving you a years warranty and servicing this is charged on your bill £500+. The word given is not the same as free which is true but they don't tell you the price you are paying for them to give you it either. READ all you sign. Under Supply goods services 1982 the law… Read Full Review

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★☆☆☆☆

“Terrible experience, with the car, the garage and Vauxhall”

Written on: 19/04/2015

I bought a brand new car from Arnold Clark. When the engine cooked its self because of a fault with the cooling pump. Although one month out of warranty I expected a car to last more that 37 months. I was faced with a four figure bill and felt blamed for it. The staff were never symperthetic or wanted to assist me. I felt some contribution or discount on work would have been decent! A friend also had a used car off them which had no end of trouble. A week after they bought it and had it back… Read Full Review

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