Arnold Clark Reviews - www.arnoldclark.com

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526
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Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com

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Latest Reviews

★☆☆☆☆

“Avoid BMW MOT”

Written on: by JamieCrabtree (1 review written)

If anyone with a BMW from the year 2007 onwards is considering an MOT with Arnold Clark, AVOID! They will likely fail you on the emissions. Due to the 2007 and onwards models having a lean burn engine (N43, N45 or N46) , the parameters for testing emissions must be increased. I think the generalisation parameters are between 0.97 - 1.03, however the lean burn engine must comply with parameters of 0.7 - 4.0. Therefore when you take your car in for a MOT with a N43 engine (like I did with mine)… Read Full Review

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★☆☆☆☆

“Disgusting customer service ”

Written on: by Gingerdebz (1 review written)

Do not buy a car from here! My fiat 500 (brand new) broke down after only 8 months. Arnold Clarke promised to fix it on the Monday. No one was ringing back you can't get through on the phone it just rings and rings! False promises no courtesy car,customer service appalling. Still waiting really disgusted with the way I've been treated… Read Full Review

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★☆☆☆☆

“Grudge the 1 star! Arnold Clark Glasgow, Hamilton road.”

Written on: by 2Barnett (1 review written)

Long story cut short, avoid like the plague. Never again will I use Arnold Clark, my 4 year old has a better chance of fixing my car. Nearly 2 weeks in the work shop to find the issue, Customer service? Wow. They must hold interviews that specifically look for the most unhelpful, dour faceted people they can find. Car is now worse than when it went in. Also has a lovely massive chunk out of the alloy to boot! They tell so much then back track and try to twist things onto you. Please sincerely… Read Full Review

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★☆☆☆☆

“Leeds from good to bad ”

Written on: by CamrynO'Neal269 (1 review written)

I bought an orange Fiat Punto a few months ago, and whilst the sales staff we very helpful before and on the day of handing over the cash, the aftercare is the worst i have ever seen, The key and Radio code were not with the car and the salesman said it would follow, after half a dozen phone calls and numerous emails i am still waiting , i have been told, i have to pay, the sales dept will pay, they will have to contact fiat, anything just to bide time and fob me of now that they have my money… Read Full Review

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★☆☆☆☆

“Appalling service at Nantwich - Vauxhall Kia ”

Written on: by 427Dwyer (1 review written)

Arranged to drive 100 miles to test drive car and arrived to find : 1.A sales room full of 8 reps doing...nothing.Asked to wait for rep arrangement was made with in the morning. 2. After wait of 10 minutes an alternative rep directed us to the car we had requested. He knew nothing about the car, the car was parked in the dark - we had to ask for it to be re-located to the lit area. 3. We were taken back to a n other rep to complete paper work - who also could tell us nothing about the car… Read Full Review

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★☆☆☆☆

“saving on car finance”

Written on: by AileenHatch406 (1 review written)

If your looking to save on your car finance with arnold clark the lowest rate (which they won't tell you) is 3.9% flat they will present it to u at 6.99% which is there highest therefor arnold makes more money so be carefull. They also have at a minimum £1200 profit in each car (kpi target for managers). So they can disount. Also when they offer £25 mats in your Deal there a rip off of you go up to there service department and get them for £10 to £15. Also when they value your car/part ex… Read Full Review

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★★★☆☆

“car motd but how did it pass”

Written on: by 481Walsh (1 review written)

bought a from inverness Arnold Clark . problems from the start with delivery date . once car arrived I had to get it fixed locally brakes bearings ,at the rear and front , Arnold Clark paid for repair, promises not delivered. had to fight all the way to get things right. salesmen full of themselves, lairs, local garage had to wait for the monies car was off the road for a week, if your parting with your cash , make sure its checked by a trusted locol garage… Read Full Review

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★☆☆☆☆

“Twice Bitten”

Written on: by Imaniu249 (1 review written)

My car was put in to AC to have the brakes pads replaced. This was completed and I assumed that this would be the end of the matter for some time. To my surprise about a month later squealing started from the front brakes so rather than take it back to AC I put it in to the local garage. They discovered that the pads had been ground down to make them fit and told me that this was a practice used by disreputable garages that rather than take the time to clean the areas where the pads slide in… Read Full Review

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★☆☆☆☆

“worst ever ”

Written on:

Worst experience ever buying a car, staff are so nice prior to money exchanging hands then turn really nasty as soon as you drive away and discover all the faults, and don't expect manager to be helpful he will just tell you he is a busy man and can't be expected to call you back. Car had numerous faults and 'parts missing' i.e no parcel shelf, rubbers on pedals, service book, owners manual 2nd key to name a few also sold with fault lights on, turns out I had a slow puncture, car only one year… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: by Robster3282 (1 review written)

Bought a new Mokka from the Glenrothes dealership in May 2014. Unfortunately the car had a few problems and a major breakdown. These problems were all fixed under warranty. After the last breakdown at 1 year old it was fixed again under warranty and lasted 2 weeks before another problem occurred. I was sick to death of the Mokka I had bought but not the Mokka in general. The manager then took the old Mokka as a trade in offering me over the market price and I handed over £1500 for a brand new… Read Full Review

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★☆☆☆☆

“I bought a polo from a.Clark crow rd,wasn't told it...”

Written on: by Mac88 (1 review written)

I bought a polo from a.Clark crow rd,wasn't told it was ex rental took me 3 months to get it exchanged.I had to source the car from south St branch.when ingot my replacement car a Mazda tamura I never got to test drive it as no one was available to take me out.the car has been cambering all over the place since I got it and was told they would have to get a specialist out that has been 9 months and no one has looked at it and now they say it is OK but 3 independent garages say it is not road… Read Full Review

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★★★★★

“extremely pleased with Burton on trent dealership”

Written on: by lesleyloo05 (1 review written)

I've just purchased a car from the New dealership in Burton on trent and felt a need to write a review on my experience. The staff were extremely friendly and helpful they couldn't do enough to help me and never once felt under pressure. no pushy sales reps. one of the things I did really like was the team of experts just dedicated to take you out on a test drive and personally hand over the vehicle to you and explain every feature of the car. I did get to personally meet every member of the… Read Full Review

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★☆☆☆☆

“Poor Motability Customer Service - Arnold Clark Workington”

Written on: by huHerndon58 (1 review written)

My friend has a car from Arnold Clark Workington on the Motability scheme and the lease on that vehicle is coming to an end. 3 months ago he ordered a new vehicle which was due to be delivered on Christmas Eve. He took advantage of the no advance payment offer on a Ford Ecosport. He checked that delivery would still be on Christmas Eve and was told "the salesman that you ordered the car from was sacked and he didn’t order it" - Despite being given a PIN number, the car was not coming. His… Read Full Review

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★☆☆☆☆

“Bought a car from Arnold Clark Burton four weeks ago,...”

Written on: by Trentonz148 (1 review written)

Bought a car from Arnold Clark Burton four weeks ago, it only had one key, the salesman said he would sort me another out.Last week I noticed that the salesman had typed in my contract that they had provided two keys which was untrue. I pointed this out to them, the manager said again they would sort me out another one. Stayed at home from work today waiting for a man they were sending to provide a spare key but he did not arrive even after e-mailing Arnold Clark twice and phoning them. My… Read Full Review

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★☆☆☆☆

“Pathetic customer service ”

Written on: by Rch65 (1 review written)

Don't touch them ,the worst company management structure I've ever come across from sales /showroom staff right to the top they are all totally unprofessional and arrogant, dealt with greenock vauxhall among others and all the same terrible service,had issue with tyres when I bought a vauxhall INSIGNIA, told by their own workshop manager tyres look like been driven on wrong pressure therefore we below arnold clarkes minimum tread of 6/8 mm I had 2.9 still legal but tread didn't look right in… Read Full Review

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★☆☆☆☆

“Wouldn't even recommend them to my worst enemy”

Written on: by Nevaehp21 (1 review written)

This company is the one that originally got car dealers the reputation they have. I viewed a Nissan on a Friday afternoon and after looking at it decided I would buy at just short of £13k.They would only give a month's warranty on the grounds that that was all that was left on the manufacturer's warranty. I agreed with the salesman that I would return the next day (Saturday) with my wife to complete the sale. This was at 1845 I phoned next morning I phoned to make sure the salesman was… Read Full Review

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★☆☆☆☆

“Rude people”

Written on: by Devon496 (1 review written)

I tried to buy car from these clowns. Wouldn't give discount and poor price for my part exchange. I pointed out the scratches on bodywork and alloys so there should be discount. They tried to justify their price with normal wear and tear even though car was only 3 months old. Then marched over the smug area manager who thought he was going to broker a deal. I told him my best price and he just ignored it and kept trying to sell at HIS PRICE. The look on his face as I told him to stick his deal… Read Full Review

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★☆☆☆☆

“Don't want to bore you with details but they continue...”

Written on: by Mckayla449 (1 review written)

Don't want to bore you with details but they continue to have the car retail monopoly. This will continue until peeps realise and stop using them. I have lost £3k Nothing left now Severe depression… Read Full Review

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★☆☆☆☆

“Brake disc rip off Beware of Uncle Arnold in Livingston ”

Written on: by Bradshawif262 (1 review written)

be aware it looks like Uncle Arnold has a drive on selling brake discs even when they are not required . I had my Insignia in two days ago for a service @27000 miles and was told i need pads all round plus front discs. The Service manager asked me if i wanted a quote for everything and i told him that i would do it myself to which he replied , OK so you may not need discs and just get away with replacing the pads . When i was waiting to pick up the cat at the service desk the girl was quoting… Read Full Review

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★☆☆☆☆

“Never ever again”

Written on:

Would rather poke my eye balls out with a red hot poker… Read Full Review

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