Arnold Clark Reviews - www.arnoldclark.com

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Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com

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Latest Reviews

★☆☆☆☆

“Utterly disgusting ”

Written on: 26/07/2015 by Hot12340 (1 review written)

Arnold Clark is a terrible company. I bought a car from them nearly 5 month and I had nothing but a completely terrible service from them. The car was constantly breaking down on the motorway and I have the returned the car to their garage 5 times for repair. Please note it is ARNOLD CLARK EAST KILBRIDE. SCOTLAND. The sales people did not do anything to repair the car and 5 times they handed it back to me with the same problems. It got to the stage where I wanted nothing to do with the vehicle… Read Full Review

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★★★★★

“Arnold Clark Newcastle - Excellent”

Written on: 21/07/2015

Ok my family/friends have bought 5 cars in the last 4 years from this branch and the service is always excellent. The staff are polite & courteous, and nothing is ever a hassle. I bought a 1.9 cdti astra in 2013 with 44k on the clock, I paid £400 for a 2 year extended warranty and have since had over £2.5k worth of work done without any quibbles or arguments. All work done to a high standard (I am a petrol head and wouldn't take my car there if they didn't) and no complaints… Read Full Review

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★☆☆☆☆

“Arnold Clark Birtley ”

Written on: 18/07/2015 by 1949Christie (1 review written)

Very poor Part exchange rates offered £200 extra on webuyanycar.com and £300 more at other local garages!!… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY.”

Written on: 17/07/2015 by don620 (1 review written)

About twelve months ago I purchased a Citroen C4 from the Winsford branch. The car was okay apart from a paint bubble on the bonnet. I was given the option of the company doing a small repair or if I paid £125 towards a full bonnet repair. I was told by the manager that this repair would make sure the paintwork would blend in and a proper job would be done. Since that time the car has been well looked after and cleaned and polished regularly. Over the last few weeks I have noticed at least… Read Full Review

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★☆☆☆☆

“STAY CLEAR ”

Written on: 16/07/2015 by Evaf30 (1 review written)

well today I was going to test drive a car I fell in love with they new how much I wanted it, I was told it was reserved for me as the last buyers never turned up with finance details, to get there an be told they had just sold the vehicle to someone over the phone I will never step foot in the place again the customer service was shocking and didn't make us feel welcome… Read Full Review

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★☆☆☆☆

“Worst service ever ”

Written on: 13/07/2015 by Donnellytp405 (1 review written)

Bought a car 6 weeks ago, it's been back in 6 times for brakes and terrible smell. Staff have been unhelpful and rude Will never return… Read Full Review

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★★☆☆☆

“No road tax”

Written on: 10/07/2015 by Carvercr329 (1 review written)

Been driving my car for about 3 weeks only to get a letter from dvla to advise car is not taxed. Just make sure you see the receipt for this before you leave the showroom… Read Full Review

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★☆☆☆☆

“very bad service ”

Written on: 09/07/2015 by kiHaynes465 (1 review written)

Bad bad bad . Do your self a faver stay well clear of arnald Clark . Took my elderly father to peat road arnald Clark Glasgow . He got a golf tdi .nice car . Nice transaction . Later took the car in for a service .the car had only coverd 40k .and was in top order . Wen the car was in .Arnold Clark called to say your back springs,were snapped.so we proceeded with the repairs. Wen we. Picked the car up there was ratels cuming from the under carage .we had a look and found that the under side of… Read Full Review

Hot12340's Comment

Written on: 26/07/2015

Typical Arnold Clark and they say 'PROMISES DELIVERED'. Somehow I don't think so

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★☆☆☆☆

“Never again!”

Written on: 29/06/2015 by Nevillemf3 (1 review written)

Stuff was friendly until sale secured!When went to pick up strange noise and refuse to pick it up,bingo!While waiting finance,some how right front spring broke itself!Advertised fully serviced but i take it independent garage find it aircon,glow plugs doesnt work!CD doesn't work properly,even they say its work fine while when l show then doesnt!Person blame cd must be fake! … Read Full Review

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★☆☆☆☆

“Unpleasant staff, stressful experience, avoid at all...”

Written on: 18/06/2015 by KiraMyrick466 (1 review written)

I bought a nearly new car (6 months old) end of 2014. First time buying a car, was absolutely horrible experience. Salesman very unprofessional, and was really quite nasty and unpleasant. Also, the sales tactic of leaving (ie. ignoring) customers just shows their contempt. Also they will say anything e.g. we'll get you a better deal, don't believe it, it's all lies, they just try to drag/wear customers down with high pressure sales techniques bordering on the aggressive. Paid the extra £25… Read Full Review

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★☆☆☆☆

“Arnold Clark or maybe it should be SHARK.....BEWARE.”

Written on: 18/06/2015 by ChanelCooley (1 review written)

Took my Mercedes for MOT and service. Failed MOT due to brakes. They offered to repair them at a cost of nearly £200. I declined as the car had done very few miles since the last test. I took it to another garage and it passed. I asked the tester about the brakes and he said there was a slight deficiency in the rear brakes but it was not a fail and not even an advisory. They charged me £4 30 for washer fluid even although I had topped it up to the brim a couple of days earlier and had never… Read Full Review

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★☆☆☆☆

“faulty fiat part, Dundee branch”

Written on: 17/06/2015 by fiatnomore (1 review written)

the garage I deal with sadly has to order parts from the Arnold clark dealership in balfield road Dundee and as a result my vehicle is off the road for the 4th time and the garage it does my repairs has looked elsewhere for the part. All I can say the staff there are extremely rude, ignorant and are only interested in revenue off the public for sales. The customer service in this branch is below zero also when you require to speak to a manager its false representation. They simply can`t do the… Read Full Review

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★☆☆☆☆

“px offer”

Written on: 13/06/2015 by Tennant78 (1 review written)

I had 5 px offers from different firms yet when I went to Arnold Clark Seat in Preston I was offered £500 less than the lowest offer I had had , it was in fact £150 lower than We buy any car, the salesman was derogatory and condescending. I wont be going back there any time soon, Beware stay away… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THESE PEOPLE”

Written on: 05/06/2015 by lapboy03 (1 review written)

I bought my Insignia from the Kemnay branch of Arnold Clark last august. All went ok, i.e. walking in, choosing the car i liked (the one i have now) and PX my old focus. They gave me a good price for it. Three days later picked up the car and drove it home. Although i had test driven it, i was surprised to notice everytime i accelerated, the gear stick moved about a cm towards the centre in every gear. With cruise control on it was all over the place. Took it back, said all was ok. It WASNT… Read Full Review

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★☆☆☆☆

“Shocking customer service ”

Written on: 31/05/2015

After buying my 8 month old insignia from arnold Clark stoke after a few months noticed problems with the paint work, I had vertical stripes down my doors on my flip chip silver in sun light! Which was not happy about so lots of phone calls and running around they just kept coming up with exccuses and pushing me away. So more phone calls some days would be ringing 2/3 times a day alls I got was we will see what we can do I tried to reject the car which they said I couldn't do and said would… Read Full Review

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★☆☆☆☆

“Arnold Clark Northwich”

Written on: 21/05/2015 by jmNeville1971 (1 review written)

I was looking to replace my 7 year old Kia Cee'd which has been 100% during the 3 years of owning it, went to Arnold Clark to look at New and nearly new cars, but I wanted one of those deals that you here on the radio every day of the week, ie the best p/x or best price etc, so after taking the new car for a test drive and discussing all the relevant detail it was time to discuss price, the sales guy in all fairness was excellent, not pushy of trying to steer us in any way, which was good… Read Full Review

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★☆☆☆☆

“Lost Alloywheel Key”

Written on: 14/05/2015 by chris0146 (1 review written)

Bought a new fiesta from Arnold Clark Aberdeen. Sales personnel could not be more helpful. However the alloy wheel nut key went missing when they changed the puncture repair kit for a spare wheel. Thought it would be easy to get a replacement key. Arnold Clark provided me with an estimate of £160 to take of locking nuts and replace. Not sure if that was for labour or if it included VAT and parts. Asked about a master key AC denied all knowledge of one. Went to smaller Ford Dealer nuts removed… Read Full Review

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★☆☆☆☆

“Arnold Clark, Oldbury”

Written on: 13/05/2015 by 335Larsen (1 review written)

I bought a pre registered VW from here, the salesman stated as it was under warranty, that if anything should go wrong and require attention, to contact the service dept as they could sort out all warranty work, without having to go to the main VW dealership, What a fool I was to believe that statement, I have had a couple of occasions were I needed to contact them regarding warranty work, and both times, I was fobbed off, with service saying they do not do warranty work. Further to last I… Read Full Review

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★☆☆☆☆

“Horrendous experience in buying a car”

Written on: 11/05/2015 by Cole157 (1 review written)

I have purchased a second hand Mercedes Benz , Arnold Clark in August 2014 The car that has been sold to me, under Road Traffic legislation, was not roadworthy. This means that it was not safe for me, my family and for other road users. I have reported several issues with the car within 1-2 days of driving it to Arnold Clark. During the inspection a few issues were identified, one of them was a rotten hand break and I have been told that to stop my car rolling back and forward I will have to… Read Full Review

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★☆☆☆☆

“word of warning ”

Written on: 02/05/2015 by fkMilne101 (1 review written)

Bought a 8 month old Car for £1500 no service history, pre sale health check, incorrect mileage. Had the car 6 months now and it has been with AC for 7 weeks of the 6 months for the same fault and the dumbo mechanics have not a clue what to do or how to repair it. They have told me on 7 occasions that's it now repaired only to find whilst driving home after each repair that it has not been solved. Now they have given up on me and will not return my calls, emails or letters. Just had to fork… Read Full Review

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