Arnold Clark Reviews - www.arnoldclark.com

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“Terrible”

Written on: 20/10/2014 by Madalynn98 (1 review written)

Warrington Arnold Clarke- absolutely useless, would not recommend and will most definitely not be going back… Read Full Review

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★☆☆☆☆

“UTTERLY SHOCKING!!!!!!”

Written on: 15/10/2014 by Wyliehatesarnoldclark (1 review written)

Bought a brand new Toyota Aygo from Arnold Clark mount vernon and in the 6 months I've had the car it's constantly been in the garage getting fixed!! Of the 7 times it's been in the garage , I had to get the 911 vehicle out 3 times due to the car failing! Now that Arnold Clark have realised their aren't competent enough to repair the car , they are refusing to answer any calls or even talk to us regarding the car. It has got to the point where we are now involving our lawyers and the finance… Read Full Review

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Kells07's Response to Wyliehatesarnoldclark's Review

Written on: 15/10/2014

That's shocking!! Once they have your money they are not interested. I definitely won't be buying from Arnold Clark. Thanks for the heads up!

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Ectothermva's Response to Wyliehatesarnoldclark's Review

Written on: 16/10/2014

Wow that's awful customer service!! When you buy a new car you expect everything to be okay! If you get a wee problem then you expect it to be fixed immediately!! If the problem persists then surely the car should be taken back and a courtesy car given until a BRAND NEW (with no problems) replacement is ready for collection?? Simples!!

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Wyliehatesarnoldclark's reply to Ectothermva's Comment

Written on: 16/10/2014

I completely agree with you but arnold Clarks response to that is , that's why you have a 5 year warranty!!!!! The car was just in there on Friday to get new spark plugs and a fuel injector module 3 this time, which by the way still hasn't fixed the problem and was told a curtesy car wouldn't b available for another 3 weeks!! Of the past 7 times the cars been in the garage, I only got a curtesy car once for the last 2 days of which they had my car for a week!! I'm utterly disgusted with Arnold Clark , I regret the day I ever walked into their showroom!!

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★☆☆☆☆

“never again”

Written on: 14/10/2014 by evierhys (2 reviews written)

b0ught a 11 plate,,has shown a few gremlins in first week,like battery light going on,,ball joint or bush worn on front,and the roof rails are covered in moss,wasnt even valeted properly,, raging...now I can see why people call them Arnold shark… Read Full Review

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★☆☆☆☆

“Systemically the very worst of what Car Sales has to offer”

Written on: 11/10/2014 by 401Lyons (1 review written)

Says it all in the title..!!… Read Full Review

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★★★★★

“new car from arnold clark stafford ”

Written on: 11/10/2014 by Maxv172 (1 review written)

found the experience very good the services of the salesman was excelant providing information without being pushy funding options were given but I explaind funds had already been put in place to pay cash after purchasing the car it was a nice touch for the manager to thank us personally overall a very good service iwould recommend to friends… Read Full Review

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★☆☆☆☆

“pushy”

Written on: 10/10/2014 by weston666 (1 review written)

I went to Arnold Clark stoke and you have never witnessed anything like the sales techniques practiced pushy in your face and arrogant .I am a 23 year old fireplace salesman so I told them straight however I hated the idea that my nan and grandad could have being pushed in to buying something they didn't really want .In particular the manager was the most pushy salesman I've ever seing he was not up for letting me and my girlfriend think about the car . Rubbish service save your money… Read Full Review

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★☆☆☆☆

“Not Happy with MOT/Service”

Written on: 09/10/2014 by cherylleyland (1 review written)

Bought a 2009 car from Arnold Clark Wigan earlier this year (March 2014). I'm not a car expert, but I was happy with the vehicle from what I could see and I received excellent service during the buying process. I bought the car on finance and added the Autocare mechanical warranty and Clark Plan (servicing and MOT) for two years, to give me some confidence that MOTs and required repairs weren't going to spring me with too many unexpected costs for a while. Autocare claims to cover… Read Full Review

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★☆☆☆☆

“dont buy a car from the clough street hanley branch”

Written on: 09/10/2014 by 1991Barton (1 review written)

forget it don't go there, I ended up with a car with no air conditioning although advertised to have air conditioning plus other features it doesn't have, I have been told how I got a good deal when I complained, I have also been told I am a liar and also the monthly payments jump up from when you sign and when you actually collect the car forget these rip off merchants really… Read Full Review

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★☆☆☆☆

“Poor Poor Poor”

Written on: 05/10/2014 by JovanKirby (1 review written)

Having bought two cars on the same day, both with extended warranties and Service MOT Plans you would think a good bit of business for Arnold Clark Automobiles. One of the cars went in for a service and MOT, it came back to me complete with a fuel leak at an injector pipe hat had gone undetected, the reason provided was we don't remove he engine cover and we are really sorry. A week or so later the second car goes into Arnold Clark Fiat Paisley for a high level beak light problem. A phone… Read Full Review

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★☆☆☆☆

“Worst dealer ever”

Written on: 02/10/2014 by McDermottwv1994 (1 review written)

I have been to Winsford, Trafford and Huddersfield dealerships. The local salesman starts then the Scottish salesman comes and joins him. You will all know about this. He tries to make the deal under pressure and is an absolute ^^^^^^. I reckon Arnold Clarke got his MBE for sending these ******* south of the border, thus leaving decent people in Scotland. I wouldn't step foot in an Arnold Clarke showroom if they offered 50% discount. Beware, you wouldn't believe my full story.... or maybe you… Read Full Review

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★☆☆☆☆

“Imbeciles”

Written on: 26/09/2014 by JohnDisappointed (1 review written)

Arnold Clark Seat glasgow today for a service and Mot. Took a fancy to a new Altea on forecourt so called during day. Can we talk a deal when I come in to collect my car from service? Yes, of course said the salesman, I'm here til 8pm so any time. I arrive at 5.40 to be told that service dept has closed and I can't get my car. No solution. No offer of help. No apology for misleading me. No contact from the service dept. 80 mile journey home by bus train and taxi The manager appeared… Read Full Review

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★☆☆☆☆

“Rubbish service”

Written on: 20/09/2014 by Kyan236 (1 review written)

I'm disabled and got ripped off by Arnold Clark South street branch . Their customer care say we will help but never do .now they hit a new low banned me from their Facebook page .. Please don't use them go somewhere else… Read Full Review

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★☆☆☆☆

“It would be hard for any company to be worse than my...”

Written on: 18/09/2014 by rigpig13 (1 review written)

It would be hard for any company to be worse than my experiences with an inverness Honda dealership… Read Full Review

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★☆☆☆☆

“Poor customer services”

Written on: 18/09/2014 by 454Randall (1 review written)

They are nice and constantly ringing you when they want your money when you are trying to buy a car or if they want you for an MOT or something they none stop ring you but try and get hold of them once you have bought the car is none existant, they ignore phone calls and never ring you back on at least 5 different occasions at Stafford. Poor service only interested in the money and selling you things not customer satisfaction… Read Full Review

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★☆☆☆☆

“SALES”

Written on: 14/09/2014 by nigelg1954 (1 review written)

Very interested in a BMW Penrith.Spoke to sales and they were going to email more details and photo`s. Another TWO calls before they emailed details and requesting details and photo`s of my P/X which I did. I phone THREE times to speak to sales. I GAVE UP. Don`t think they want to sell cars unless your in the showroom… Read Full Review

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★☆☆☆☆

“Bully boy salesmen”

Written on: 13/09/2014 by Angeline1956 (1 review written)

I originally went with the intention of inquiring about an upgRade but before to long I had been bullied into buyin a car with service package which I did not want and as I now have said car the service I have received through the service package is poor as there advisors are usually way to make a bit of money and the hospitality is poor as u are sent to a waiting area and then ignored til it is time for payment … Read Full Review

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★☆☆☆☆

“Avoid if you have a speech impediment”

Written on: 11/09/2014 by txPrater91 (1 review written)

tried to get a part exchange quote from these people by email, subject to actual inspection, they wanted to insist on doing it by phone, or invoking some bizarre and complicated form filling procedure, simply not customer responsive… Read Full Review

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★☆☆☆☆

“Definitely never buy a car from these hysters .Once...”

Written on: 11/09/2014 by SorenGunn (1 review written)

Definitely never buy a car from these hysters .Once they have your cash then that's it Tried for four days to get hold of salesman .Completely ignored New car been in twice in its first two weeks first time for two days , second time for days .Car still not right .I have decided to take the car to an independent garage and have it mended as I cannot be annoyed with the lies and really bad sevice If you are concidering buying a car from this company please think again or you to could be… Read Full Review

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★☆☆☆☆

“Arnold Clark AWFUL EXPERIENCE.”

Written on: 08/09/2014 by Hallie1988 (1 review written)

Arnold Clark Linwood paisley Scotland recently bought a vauxhall corsa 2011 plate before buying salesperson said it had all these extras like heated seats when i got the car it had no heated seats my fault for not checking however when i filled in the customer services on line and mentioned this in got phone call from branch manager to say because i was miss sold the car i was entitled to a full refund went down to see branch manager when he came out to speak to me never even introduced… Read Full Review

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★☆☆☆☆

“Customers Treated With Contempt”

Written on: 04/09/2014 by JackSouls (1 review written)

Newcastle Branch, Scotswood Road One star is too high! My issue is with the service and repairs side. I found the receptionist to be rude and bad tempered whose job is clearly an inconvenience to her. After not getting someone down from the body shop on my first visit (as promised) it was too much for her to phone and arrange this for me. The manager had to intervene and do it for her! On the second occasion, when my car broke down I phoned to arrange to get it fixed. I contacted them… Read Full Review

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