Arnold Clark Reviews - www.arnoldclark.com

★☆☆☆☆
1.4 / 5
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Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com
Arnold Clark www.arnoldclark.com

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Latest Reviews

★☆☆☆☆

“worst trader!”

Written on: 21/06/2016 by Arthur280 (1 review written)

they are fast to take your money! most of there vehicles are faulty, you as a customer may not notice but once you buy the vehicle and you use it for 2 months things begin to happen. word of advise avoid this company and defiantly read review from trust pilot!… Read Full Review

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★☆☆☆☆

“DO NOT TRUST!!!”

Written on: 17/06/2016 by 211Craig (1 review written)

Do not trust them!!! been looking for a hyundai i40 for a little while and found on your website what should have been the perfect car for me. 1 year old with only 7500 miles. I phoned the branch and enquired about the condition and was told it was in "mint condition" as you would expect from a relatively new car with low mileage. I asked to check the condition as I was going to sort out child care for my two young daughters, was going to have to drive up and stay in a hotel over night and I… Read Full Review

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★☆☆☆☆

“DO NOT Buy the additional warranty”

Written on: 06/06/2016 by Noelle317 (1 review written)

Nine months ago I purchaced a three and half year old Fiat 500 from Arnold Clark in West Bromwich for my daughter to learn to drive in, Fiat are not good cars anyway but she liked it. After a quick five min test drive around the block the sale was done with the extra inclusions of a two year service plan, gap insurance and a two year additional warranty, adding around £850 to the cost of the car. After a few miles it was noticed the hand brake was would not hold the car on hill starts so was… Read Full Review

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★☆☆☆☆

“Even before buying!”

Written on: 16/05/2016

The worst car buying experience I've had in nearly 30 years. Ineptitude, underhandedness, atrocious customer service - all from the Inverness Volvo/Skoda branch. Ending up with us waiting over a week for a car that they then refused to sell us, as it was not "cost effective" to fix it. In other words, despite signing an agreement and contarct to sell it to us, they realised they weren't going to make any money on it, if they did the work, instead of auctioning it. They really left us in the… Read Full Review

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★☆☆☆☆

“could not care less”

Written on: 05/05/2016 by cornfross (1 review written)

went to Arnold Clark on Crow Road today with a possible £25000 to look for the new Tiguan coming out soon, nobody approached me and the girls on reception were all looking at the computer rather than looking to help customers, so I after 10 minutes I approached them and asked a few questions and was directed to the used car salesman who said we have some used ones out the back but to be honest he did not seem very upbeat and only answered questions I asked rather than the other way round, so I… Read Full Review

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★★★★★

“Great customer service”

Written on: 23/04/2016 by Peyton1977 (1 review written)

Just had a 64 plate car from St. Helens dealership and he was a cracking fella to deal with he even offerd to pick me up sixty miles on his day off so I could collect the car After going through eight weeks of hell with another big dealership not (Arnold Clark)that I am not going to go on about cause it would take me all day to type it out . We got a great deal and great customer service Thanks… Read Full Review

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★☆☆☆☆

“Shocking Service!”

Written on: 19/04/2016 by JoanneClayton (1 review written)

Took my car in for a service to the Kilmarnock Peugeot Branch April 2016, which was paid for when I bought the car, they were unable to turn the service light of but sent me away to another company to ask them as a favour to Arnold Clark to do this, after getting lost I found this garage however it was closed. The service department were not interested because I could not bring the car back down on another day so spoke with customer service and after being hung up on and then put through to… Read Full Review

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★☆☆☆☆

“Shambles, Completely ripped off”

Written on: 17/04/2016 by 38Erickson (1 review written)

Bought 2 cars from this garage first one we rejected because it had engine malfunction fault on it and it took a 1.5years going back and fore to the garage they couldn't rectify the fault the car was also seen but 2 other garages unlucky people would say - replaced it with another kuga and now we have a electrical fault on the car and they can't sort - history repeating it's self once again the manager won't speak to us and no -one will take responsibility for it so time to take legal action… Read Full Review

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★☆☆☆☆

“Selling Ex Rental Cars,But dont tell you this?”

Written on: 14/04/2016 by jamo201616 (1 review written)

I went to purchase a 1 year old Mercedes from arnold clark Glasgow,they showed me the car and it had damage everywhere on it,scratches,wheels scufs etc,i asked if it was one owner and told yes,when i done my own checks it turns out the car belonged to a car hire company and AC sales didnt disclose this to me,when i went back in and confronted the sales guy,he admitted that it was ex car hire and said 'what would you expect,to buy a mercedes at this age for £24,000' i said i would expect it to… Read Full Review

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★☆☆☆☆

“Misled”

Written on: 11/04/2016 by BroganMcGraw90 (1 review written)

Nothing but liers promise you the earth then go back on it. Complaints department deny all knowledge, DO NOT BUY FROM THEM… Read Full Review

Kenny4Wendy's Comment

Written on: 16/04/2016

This happens to me bought a new sportage at northwich promised me carpets for the car but have to order them come on this is a massive company no carpets ha liars also give wrong spare key for brand new car never got back to me still waiting one month on don't go to northwich liars liars liares

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★☆☆☆☆

“Arnold Clark Stoke on Trent.”

Written on: 31/03/2016 by Philsview (0 reviews written)

Arnold Clark Serviced my car last year, being the second service, 1st one was when it was new to me bought from Warrington, car was in as new condition, 2nd service was Arnold Clark at 22 k needed brakes and discs and 1 tyre, normally I have my tyres and brakes from quickfit. They matched the price, I requested same tyres it was on the back I won't only change one tyre it's dangerous so I paid for two rears, the tyres looked the same from a distance. Laid over 800.00 I put 8k on and a couple… Read Full Review

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★☆☆☆☆

“1 star is too much.”

Written on: 30/03/2016 by armo123 (1 review written)

I bought a car in September 2015. Within days the breaks were squeaking that loud it was embarassing went the garage twice and was told there was nothing wrong with it and it was because the car was parked or it was raining. Driving a few days later the ABS light started flashing i drove to the dealership and refused to leave until they looked at it. Turns out i needed new break pads a new tyre and a new battery. All this after about 3 weeks of owning it. Aparently the car had been serviced… Read Full Review

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★☆☆☆☆

“Foreign illegal parts !!!!!!!!!!!!!!!”

Written on: 30/03/2016 by Mary1959 (1 review written)

Bought ford fiesta 2012 was still in warranty when it was due it first mot it passed with flying colours it just went through its second mot at a diffrent garge and they failed in on the drivers front headlamp the beam was pointing in the wrong direction i was told it was made for a forgien car left hand drive ! This headlamp was on the car when arnold clark passed it a year ago ! Now its gone in a second time wth arnold clark i stupidly told them about this head lamp they are asking fro 500… Read Full Review

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★☆☆☆☆

“aftersales ”

Written on: 29/03/2016 by stuartb720 (1 review written)

I bought a car from t A/C in Aberdeen, Car had a steering squeak, car went into to be fixed, When we went to collect car it had been damage scuffed alloy and some scuffs to o/s rear wheel arch, our service book went missing and our cruise control was PAUSED at 110 mph ? .Questioned the service centre but was told to take car back to repair department ,who told me to go back to service department (like I have nothing better to do on a Saturday morning) CAR went in for repair on the 16th of… Read Full Review

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★☆☆☆☆

“Arnold Clark Armadale took car in for MOT and new...”

Written on: 23/03/2016 by robertwardle (1 review written)

Arnold Clark Armadale took car in for MOT and new clutch ended up paying a fortune. First said I needed to replace radiator only had to top up every couple of months before going in (funny its in front of clutch) said there was a HOLE in it.Second lights were bad OK put new bulbs in.  NO new light units needed £75 apiece plus fitting could have got laser headlights for that price. Third anybody want to check my bill for doing unneeded work twice on the same bill… Read Full Review

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★☆☆☆☆

“After sales dont care”

Written on: 08/03/2016 by tafstertangerine (1 review written)

Bought a van, what should of been a joyous thing turned sour 20 minutes later. Engine management light came on with a lack of power. A week & a half later van in garage, so not able to work. Phoned 8 times today" oh, hes busy". Only person who phoned back was a sales man who i was put through to by mistake, he phoned back, suprise. Went in & the guy who sold me the van looked away sharpish. Left waiting at the service desk for 20 mins because they were all too busy dealing with complaints. One… Read Full Review

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★☆☆☆☆

“Failed promises - lack of customer service”

Written on: 04/03/2016 by DanielNelson89 (1 review written)

We ordered a Jeep Renegade from the Leeds Arnold Clark on the 22nd February after receiving some excellent service. However, since that date we have been constantly chasing delivery dates and found that once you have signed the contract, they move onto the next sale. We were told the car would be ready for Friday 26th, then receive da call saying the car wasn't in the original location (despite a Jeep sales person saying they were looking at) meaning delivery would be put back to the Monday… Read Full Review

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★★☆☆☆

“I will never use again”

Written on: 01/03/2016 by Hawkinsyd1964 (1 review written)

This was the 2nd car I've bought via Arnold Clark and it will be the last. On both occasions I've eventually felt tricked. I bought the car in the Jan "sales". I have since discovered that the price was simply inflated for a short period beforehand and the sale price was the price it would have been at. This was evident when I had to take the car back to get something checked in Feb and noted that all the cars that were in the sale were just the same but with different advertising stickers on… Read Full Review

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★☆☆☆☆

“Advertising false mileage”

Written on: 01/03/2016 by eddiemorrison (1 review written)

Enquired about two Ford Focus reg numbers NJ59XNC and SJ58XDV both were listed with FALSE mileage-both had 40k more on the clock than Arnold Clark advertised-GOV MOT HISTORY SEARCH proved that this company are breaching trading standards guidelines-DRAW YOUR OWN CONCLUSIONS IF YOU WOULD TRUST THIS COMPANY. … Read Full Review

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★☆☆☆☆

“Arnold Clark Winsford true review. Don’t stop keep...”

Written on: 28/02/2016 by Silva417 (1 review written)

As a member of the forces who was always away from home I wanted to purchase a safe reliable run around car for my wife and family. With opportunity for warranty and service work for the car under the same roof, within walking distance of the house. First I looked and researched into local car dealerships. I came across Arnold Clark Group .The more I looked into it the better is sounded .Established by Sir Arnold Clark who used to serve in the Royal Air Force, rose through the ranks… Read Full Review

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