
| Customer service | 4/10 |
|---|---|
| Value for Money | 5/10 |
| Reviewer Rating | 4/10 |
| Overall Rating | 4.5/10 |
Full review by
robradcliffe
on 6th Jan 2009
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User Rating : 3
Respect : 0
Good Points: Useful card.
General comments: Been with HSBC for years, great bank, but their gold credit card thing is an anomaly as every other card I have with different banks (5 in all) lets you view historical data for 6 months - but not the HSBC one.
There is no previous history in the online banking - all you can see is the last statement. I shredded my paper statements but then an issue came up, I went to check online and poof - I can only see the last month's transactions, no historical data at all. Support said this is not possible - so they are basically saying I cannot check back on my own spending if I make the mistake of following their advice about security and shredding statements.
robradcliffe's review and ratings | 126 words
Review by
amilie8![]()
on 4th Oct 2007
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User Rating : 5
Respect : 0
The HSBC Gold Credit Card online site is easy to log in to. The customer service is friendly and personable, I would recommend to anyone.
amilie8's full review | 25 words
