written by dazloon on 28/07/2005
I have been using my Texaco credit card to purchase fuel at my local Texaco garage for some time now. Recently though and without prior knowledge the garage has been franchised to Somerfields Stores. Although the garage is the same in appearance and I have had no warning of the change, double cashback will no longer be paid for using the garage!! I made approx 3 payments to the garage in the last month before I realised something was wrong and the card company are refusing to pay me double cashback on those purchases. They have told me that I should now check whether a Texaco garage is franchised before using it to buy fuel if I want double cashback!! As far as I know the only way to check is to go into the garage and ask the manager/owner. Not exactly convenient. This seems to be a breach of their terms but I will look into this in more detail.
written by Sturt on 19/07/2004
If you've got a few balances to transfer and you're not looking to pay them off very quickly this Texaco Credit Card is a perfect card. The balance transfer rate is 3.9% for the life of the balance, which is cheaper than any highstreet loan I've been able to find. The ongoing APR starts at 9.9% if you're not interested in cashback and some of the other extras. If you want cashback and no anual fee etc then the APR is higher, but it still doesn't look too bad, and you then get double cashback when you use the card at a Texaco garage - which I guess would be good if you've got one locally and do lots of driving.
I can certainly recommend it anyway from what I've seen so far. Particularly good for someone like me who always takes a while to pay off my bill.
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Dazloon's Response to dazloon's Review
Written on: 24/08/2005
Well this matter has now been resolved. Only a few days after I contacted Trading Standards I had the money I believed I was owed credited to my account. Great!!!
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<br>Now the only problem is, I don't have the time or inclination to go through this again and unless the double cashback offer or terms of the card are changed in some way to ensure that the customers will get what they signed up for regardless of whether a Texaco garage is a franchise or not, then I see no point in having this card anymore. Would be a shame to cancel it, as it was a good offer while it lasted. :-(