Abbey Pink Credit Card Reviews

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1 stars
Average rating for this product is: 1 out of 5

From 0 ratings and 7 reviews

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LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
BT Standard Credit Card0.00%3 months13 months 3.00% fee3 months16.90%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%

Average Ratings for Abbey Pink Credit Card

  • Customer service0.3 stars
  • Value for Money1.7 stars
  • Overall rating1 stars

7 Reviews For Abbey Pink Credit Card

  • pasonjayne 24th Jun 2009

    Reviewer rating: 0 stars


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    Good Points: Absolutely None


    Bad Points: Everything,


    General comments: Absolutely awful service. Applied by post for an abbey pink credit card, heard nothing for three weeks, rang them up and they said they had not received anything. The lady said you can complete the application over the telephone which i did. Two weeks later recievd the pin and following 3 days got the card. originally took the card out to do a balance transfer off another card, this was originally logged in the first postal application. Due to the fact that this had been lost i did the balance transfer over the phone again when i received the card. Checked the barclaycard 2 days later to find that the balance transfer had already been done fron the first application that Abbey said they never had. Therefore they processed it twice without telling me it had already been done. Have now been waiting 4 weeks to try and get the funds back from the other card provider. Everytime you ring in they say its been looked in to but this has been going on for ages. Now have one credit card in credit and one with a double balance that i am now having to pay off whilst they are sorting it out. Also tried to set up the online banking part of the card which you have to telephone through for and got cut off each time. Shocking service, don't recommend at all!!

  • Guest 1st Jun 2009

    Reviewer rating: 0.5 stars


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    Abbey Pink Credit Card have an appalling customer service. the worst i have ever experienced in my entire life. no exageration. would avoid like the plague.

  • Guest 31st Oct 2008

    Reviewer rating: 0.5 stars


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    I have a direct debit for my card to cover minimum payments. I just wanted to make an additional payment. The only way they would accept this was for me to physically walk into a bank.
    As my account was not in arrears they would not accept a switch payment. In this day and age to be told to go to a branch with a giro slip is silly. They simply don't seem to want the card paid off.
    I've transferred the balance.

  • Guest 8th Oct 2008

    Reviewer rating: 2.5 stars


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    I went into the branch to change name on my card after I got married and they failed to order me a replacement card. After 2 weeks of waiting I had to phone up. Then they sent me out two different pin numbers for my new card dated the same day!Overly security conscious -they ask you far too many questions when you call customer services. In particular, what was your last purchase? Hard to rememberLimited ways to pay if you don't have an abbey account.

  • Guest 10th May 2008

    Reviewer rating: 3.5 stars


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    I applied for an abbey credit card in November 07 and finally received it in February 08. They sent me a form to sign, which i signed and sent back to them straight away with the supporting document. A month later i received the same form, saying that the card is ready, i just need to sign and return it.. i was a bit suspicious and so called the customer services. When i quoted the reference number, they didn't know anything about my application. Anyway i gave up, i got fed up .... i almost for ...

  • kitkatbg 1st Apr 2008

    Reviewer rating: 0 stars


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    Abbey Pink Credit Card did not take my direct debit in July and October 2007 until 2 days after my payment date. They then charged me late fees and interest and refused to refund them, even though it was not my error. My credit report now has 2 late payment strikes against it!!!! I called customer service and got absolutely nowhere so decided to write. I have wrote 2 letters of complaint (never done this before in my life) got a reply 2 months later saying they would refund them. Well th ...

  • Guest 18th Jan 2008

    Reviewer rating: 0 stars


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    When i rang customer services one advisor said one thing the following week when i rang a different advisor said something else she said the card was sent out and up to today still not arrived.