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| Customer service | 3.7/10  |
|---|---|
| Value for Money | 5.7/10 |
| Reviewer Rating | 4.7/10 |
| Overall Rating | 4.6/10  |
Full review by
zoodemon
on 9th Dec 2007
User Rating : 2
Respect :
0
Good Points: Reasonable rate, website only
Bad Points: I find the customer service team at Cahoot Credit Card hard-nosed when payments are missed, unlike other cards, theydon't send out paperwork when asked.
General comments: I had a cahoot credit card for a couple of years. When I became ill and couldn't keep my payments, I contacted them through the consumer credit counselling service.
My other creditors understood my problem and agreed to withhold interest and late fees, until I could pay more, Cahoot refused.
I considered this unreasonable considering I had developed a disability and couldn't work. It's unethical to heap problems onto people in severe difficulties, something other creditors at least recognised. I wouldn't use cahoot again.
zoodemon's review and ratings | 114 words
Review by
Guest.
on 7th Dec 2007
User Rating : 4
Respect :
0
When I attempted to buy things online my payment was never authorized. Their customer service explained to me many months after I opened my account that their webcard does not work on a MAC, which is what I have got, and for this reason I cannot complete my payments online by typing in my card number. This has been causing me several inconveniences and when I told them I would close my account, they pretty much replied " go ahead".Which I will do.
Guest.'s full review | 85 words
Review by
OrangeThoughts
on 6th Sep 2005
User Rating : 8
Respect :
0
I have had a Cahoot credit card for over 6 years and I have never had a problem with them. From the moment I joined it has been smooth sailing. They have a good interest rate and their online account management is very simple and also appears more secure than other finicial sites I have to access to manage my money.
OrangeThoughts's full review | 79 words
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