Smartnav Reviews

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2.1 stars
Average rating for this product is: 2.1 out of 5

From 0 ratings and 12 reviews

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Average Ratings for Smartnav

  • Ease of Use3.3 stars
  • Clarity of Instructions2.8 stars
  • Map Accuracy2.3 stars
  • Value for Money1.6 stars
  • Overall rating2.1 stars

12 Reviews For Smartnav

  • Guest 16th Nov 2009

    Reviewer rating: 2 stars


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    I would not recommend Smatnav to anyone at the current prices they charge.
    Very expensive subscriptions and equipment. The screen is terrible unless you pay a premium for the colour screen. Even though we have two systems and hev been customers for 3 years, they wanted to charge me £480 just for a colour screen. The real rip-off is the fact that this is just a screen, the unit in your vehicle contains no map information at all. This leads me to another problem - often you have to wait ages for a route to be downloaded. I atr least get a decent GPS signal now, but only after spending more money to get another engineer to come out and replace my antenna. Other systems do not need an engineer! This explains the problems experienced by other reviewers, the unit thinks you are going 'off-route' has to dial in for a new one and takes ages to come through, not great in the middle of London!
    However, Smartnav in its favour does have the best traffic information and its routing to avoid jams on motorways/main routes is very handy, its just that this is not enough. Smartnav could be great if they improve the service and make the pricing more realistic. Every user should be able to see a map, not have to interpret and follow confusing shapes on a screen.

  • Guest 1st Oct 2009

    Reviewer rating: 4 stars


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    had smartnav in car for four years first time used it let me down not installed properly once had it fixed has never let me down always taken me right to were i want to be would not have any other system fitted

  • Guest 18th Nov 2008

    Reviewer rating: 0.5 stars


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    I had a years subscription with my new car following which I decided not to renew.
    On occasions it took forever to make contact and once that was done sometimes the delay in a route being formatted was unacceptable.
    Far too often, for no particular reason, it would tell me I was on the wrong route and it would now calculate a new route. This would then go through the rigmarole of all the dialogue only for it to tell me shortly afterwards - that I was on the wrong route! and continue like this un ...

  • Guest 1st Feb 2008

    Reviewer rating: 1 stars


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    The Smartnav sat nav unit came in my Rover 75 as standard and I am glad I did not pay for it. Pretty useless in Northern Ireland due to poor and out of date mapping. Not tried it in England so may be better there. Seems to get itself lost a lot and always recalculating the route. I live out in the sticks and it doesn't seem to have many of the roads I drive on in the right place in its mapping so seems to want me to drive through fields to stay on route at times. Not having a screen I find it ve ...

  • bugster123 19th Oct 2007

    Reviewer rating: 3.5 stars


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    The Smartnav is expensive, can't be moved from car to car, poor reliability, had 3 now and they all broke down, expensive cost of engineer's visit to repair it. I will buy a portable sat nav next time.

  • joybynature Rank: Corporal 22nd Jun 2007

    Reviewer rating: 2 stars


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    Had the Smartnav sat nav installed in a new car and definitely not worth the money. Instructions were often too late and the rerouting took some time to catch up. It also sent me on some weird journeys. Once coming off the slip road on a motorway and then sending me back again!
    Graphics fairly poor compared to cheaper models. Customer service a nightmare to get through to - you queue forever.
    With an initial outlay of £600+ and a monthly subscription on top - you can definitely get a bet ...

  • daverob0 Rank: Corporal 10th Apr 2007

    Reviewer rating: 1.5 stars


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    Had it for 3 years. Fitted when car was new, paid over £600! Had 5 or 6 service calls to try to improve signal strength/reception, all to no avail. Very expensive to run, speed camera detection very unreliable, only updated if you use the navigation system, so out of date if you only use Nav infrequently, sometimes not working at all. Dreadful in large cities, especially if you are traveling quite quickly/frequently, giving instructions too late, and recently telling me to do a U-Turn on a ...

  • dpenney 4th Mar 2007

    Reviewer rating: 2 stars


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    Overpriced compared to the Navman that I also have which is an excellent device. Also the Navman is hardwired into the car whereas the Navman can be used anywhere and in any vehicle. I often use my Navman when hiring cars in the US and in Europe when it comes into its own. Unfortunately I cannot do the same with SmartNav.

  • RICHARDworkshop 30th Nov 2006

    Reviewer rating: 0 stars


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    I would not recommend this Sat Nav there are so many better ones on the market, you just need to look around.

  • daveemmons 9th Jul 2006

    Reviewer rating: 3.5 stars


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    I have had this Smartnav installed in my car for three years and I use it 2 - 3 times a day. It has saved me many hours of sitting in traffic jams as the Trafficmaster works brilliantly. In all of this time it has only failed one or twice and this has been due to poor mobile phone coverage.

    A bit more expensive than a TOM TOM and you have an annual fee but I would definitely purchase this again.

  • tune352 30th Oct 2005

    Reviewer rating: 1 stars


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    Adequate if you keep to motorways or rural roads. Beyond that very disappointing.

  • rickspark Rank: Lance Corporal 4th May 2005

    Reviewer rating: 4 stars


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    Following installation of the Smartnav Satellite Navigation system, the only visible change to your car is a small black button. Press and hold the button and the in-system mobile phone connects you to a friendly call centre operator and asks 'where would you like to go?'. Once you've agreed the exact location, the route is sent to your car, processed and route guidance begins. The system works well. You can add a small mono-display screen. Although not fitted to my vehicle, I can imagine t ...