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| Customer Service | 10/10  |
|---|---|
| Value for Money | 5/10 |
| Overall rating | 5/10 |
Full review by
babrahams
on 10th May 2005
User Rating : 9
Respect :
0
Good Points: Always helpful and pleasant to deal with.
Bad Points: None that I came across.
General comments: I was with Abbey National Home Insurance for over eight years (until this March), but as we have sinced remortgaged our house, we changed our insurance to match our mortgage adviser. During this time I made two claims - unfortunately two of our ceilings fell through. The response from Abbey National was immediate and both claims were sorted swiftly and pleasantly. I would have not hesitation in recommending them.
babrahams's review and ratings | 80 words
Review by
tigga
on 17th Jul 2004
User Rating : 1
Respect :
0
I bought my house with a mortgage from Abbey National over 30 years ago and have had my home insurance with them over that period. In June 2004 I had a letter saying that they were changing their insurance procedures and listing my house information. 3 bedrooms (it is actually 2 bedroom), semi-detached (it is end terrace), tiled roof (it is slate), built 1950 (it was acually built in 1887). The worst of all they had my date of birth as 1 January 1900. I may look old, but I am not 104 yet. I pho ...
tigga's full review | 287 words
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