Churchill Home Insurance Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 1 rating and 11 reviews

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Average Ratings for Churchill Home Insurance

  • Customer Service2.1 stars
  • Value for Money2.1 stars
  • Reviewer Ratings1.8 stars
  • Overall Rating1.7 stars

11 Reviews For Churchill Home Insurance

  • Guest 23rd Sep 2009

    Reviewer rating: 1 stars


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    The dog is keen to say yes to your premiums but try making a claim with Churchill Home Insurance.
    I had my kitchen ceiling damaged by the water pipe between the cistern and toilet parting company. When I submitted the estimate for repair they said it was too expensive, must have ESP as there had been no inspection of the damage. They don't return calls, my claim advisor was rarely available but didn't return my calls as promised by whoever I spoke to.

    I think when making a decision about insurance it is most important tbat you get value for money, rather than cheap. Which means if you unfortunately need to make a claim, it is settled quickly, fairly and helpfully.

  • Guest 28th Jul 2009

    Reviewer rating: 1 stars


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    After a recent burglary we claimed for our computer, which was stolen. Nearly three weeks later we are no further forward with churchill home insurance and have been chasing them constantly with no success. Absolutely appalling customer service - have spoken to about 8 different people and keep being passed from one place to another.
  • firefly621 4th Sep 2008

    Reviewer rating: 2.5 stars


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    Had been with Churchill insurance for many years, was unfortunate enough to have a water escape claim this May, the claim procuedure did go quite smoothly, but the shock came when the renewal came in this September.....it had nearly doubled in price. Went on the internet, and even with the claim in May, managed to get another policy as good as Churchills for under what Churchills charged me last year (2007)........expensive or what?
  • Starlight456 27th Apr 2008

    Reviewer rating: 0 stars


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    I would never use Churchill again. They should sack that silly nodding dog and replace him with a bucket of worms which would be far more appropriate. So far they have spent 4 months trying to wriggle out of paying for storm damage to my roof. Eventually they offered 45% of the original estimate even though further damage has occurred since that estimate. I wonder if they would have settled for 45% of the premium.
  • Guest 29th Mar 2008

    Reviewer rating: 3 stars


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    Churchill Home Insurance is a very professional company i would recommend if having a problem and lost documents, policy numbers etc they will go out of their way to assist in anyway they can
  • Guest 8th Mar 2008

    Reviewer rating: 0.5 stars


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    I find Churchill Home Insurance cheap but in my experience they have poor customer service and I felt they where quite Unsympathetic to my needs.
  • patiwronin Rank: Staff Sergeant 13th Sep 2007

    Reviewer rating: 3.5 stars


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    I am Churchill client since may 2007 and have switched to Churchill because when it could not beat my start quote I got £75. And if a company gives so much money for virtually nothing then it must be good - this is what I thought and I am still right.
  • budinn Rank: Staff Sergeant 18th Jul 2007

    Reviewer rating: 3.5 stars


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    Having had a great service with my car insurance policy with Churchill, I took out my contents policy as it was cheap and I could request the value of cover -None of this £40,000 minimum rubbish.
    My sink cracked and I asked them if it was covered. I thought it was not and they confirmed so but were very quick to ring me back. Within ten minutes.
  • Mossopw Rank: Lance Corporal 15th Dec 2006

    Reviewer rating: 1 stars


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    They try to make you work as hard as you can before they even think about paying. I made a simple claim for spectacles that I lost. I sent Churchill Home Insurance the cost of replacement from specsavers, and the original documents and cost. Now, they have sent me back another letter asking for a lost property number from the police, but this was never stated on the first request for docs!

    It would be better to pay out a little more and get what you pay for!
  • foxview Rank: Lieutenant-Colonel 8th Sep 2006

    Reviewer rating: 4 stars


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    Signing up to a Churchill home insurance policy was very easy to set up over the internet. The amount that they will cover you for is very good, and there are great savings to be had on the internet.
  • Mitzi2 Rank: Corporal 24th Jan 2006

    Reviewer rating: 0 stars


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    God help you if you have a claim. I think Churchill Home Insurance spend the premiums on dog biscuits.