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| Customer Service | 4.7/10   |
|---|---|
| Value for Money | 4.3/10 |
| Reviewer Rating | 4/10 |
| Overall Rating | 3.7/10 |
Full review by
firefly621
on 4th Sep 2008
User Rating : 5
Respect :
0
Good Points: If you have a claim they seem quite efficient.
Bad Points: After claim, policy nearly doubles in price!
General comments: Had been with Churchill insurance for many years, was unfortunate enough to have a water escape claim this May, the claim procuedure did go quite smoothly, but the shock came when the renewal came in this September.....it had nearly doubled in price. Went on the internet, and even with the claim in May, managed to get another policy as good as Churchills for under what Churchills charged me last year (2007)........expensive or what?
firefly621's review and ratings | 90 words
Review by
Starlight456
on 27th Apr 2008
User Rating : 0
Respect :
0
I would never use Churchill again. They should sack that silly nodding dog and replace him with a bucket of worms which would be far more appropriate. So far they have spent 4 months trying to wriggle out of paying for storm damage to my roof. Eventually they offered 45% of the original estimate even though further damage has occurred since that estimate. I wonder if they would have settled for 45% of the premium.
Starlight456's full review | 73 words
Review by
Guest.
on 29th Mar 2008
User Rating : 6
Respect :
0
Churchill Home Insurance is a very professional company i would recommend if having a problem and lost documents, policy numbers etc they will go out of their way to assist in anyway they can
Guest.'s full review | 62 words
Review by
Guest.
on 8th Mar 2008
User Rating : 1
Respect :
0
I find Churchill Home Insurance cheap but in my experience they have poor customer service and I felt they where quite Unsympathetic to my needs.
Guest.'s full review | 25 words
Review by
patiwronin
on 13th Sep 2007
User Rating : 7
Respect :
0
I am Churchill client since may 2007 and have switched to Churchill because when it could not beat my start quote I got £75. And if a company gives so much money for virtually nothing then it must be good - this is what I thought and I am still right.
patiwronin's full review | 56 words
Review by
budinn
on 18th Jul 2007
User Rating : 7
Respect :
0
Having had a great service with my car insurance policy with Churchill, I took out my contents policy as it was cheap and I could request the value of cover -None of this £40,000 minimum rubbish.
My sink cracked and I asked them if it was covered. I thought it was not and they confirmed so but were very quick to ring me back. Within ten minutes.
budinn's full review | 80 words
Review by
Mossopw
on 15th Dec 2006
User Rating : 2
Respect :
0
They try to make you work as hard as you can before they even think about paying. I made a simple claim for spectacles that I lost. I sent Churchill Home Insurance the cost of replacement from specsavers, and the original documents and cost. Now, they have sent me back another letter asking for a lost property number from the police, but this was never stated on the first request for docs!
It would be better to pay out a little more and get what you pay for!
Mossopw's full review | 96 words
Review by
foxview
on 8th Sep 2006
User Rating : 8
Respect :
-1
Signing up to a Churchill home insurance policy was very easy to set up over the internet. The amount that they will cover you for is very good, and there are great savings to be had on the internet.
foxview's full review | 56 words
Review by
Mitzi2
on 24th Jan 2006
User Rating : 0
Respect :
0
God help you if you have a claim. I think Churchill Home Insurance spend the premiums on dog biscuits.
Mitzi2's full review | 19 words
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