Budget Home Insurance Reviews

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Average Ratings for Budget Home Insurance

  • Customer Service0.5 stars
  • Value for Money0.4 stars
  • Overall rating0.3 stars

3 Reviews For Budget Home Insurance

  • Guest 15th Aug 2009

    Reviewer rating: 1 stars


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    Lots of hidden charges - we moved house after accepting a quote but BEFORE Budget Home Insurance cover started and were charged a fee to change the address details. At a later renewal time, we tried to change to monthly payments, rather than annual, but were told we'd have to pay the full amount first, then they'd refund it, then we could start a monthly plan. We didn't have the full amount available to us at the time, so we had to cancel the policy. Three weeks after confirming cancellation (which we did within 14 days of renewal), they sent us a "Warning Letter" stating that we owed them £130 cancellation fee and to pay within 4 days or they would pass to external debt collection agency. Fought the cancellation fee and got it down to £50, but this is still FAR too much for cancellation within 14 days. Wouldn't EVER use them again.

  • Pink27 9th Aug 2008

    Reviewer rating: 0 stars


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    We purchased house content insurance. The insurance seems cheap - but they will charge you for the slightest things. I have never dealt with a company which has been so bad. We moved house in April this year and I phoned to notify Budget Insurance of our change of address. This was just the start of the Saga! I was informed that I would be charged £25.00 admin fee, which is entirely excessive in my point of view. The sales advisor took some details from me and, as if by magic, our policy ...

  • mobbz Rank: Lance Corporal 5th Mar 2008

    Reviewer rating: 0 stars


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    Tried to make some changes to my Budget Home Insurance in March 2008. Had to phone Budget's South African call centre 5 times and in the end gave up in desperation. Each operative contradicted the last, calls back were promised and never made, the change I'd requested to my insurance was charged for but never appeared on my new insurance documents. Just an awful experience. Will NEVER go with any Budget insurance again - car or home.