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| Customer Service | 1.5/10   |
|---|---|
| Value for Money | 1/10 |
| Overall rating | 1/10 |
Full review by
jeffjohn
on 21st Aug 2007
User Rating : 0
Respect :
0
Having been with NatWest Insurance for over 10 years, I have needed to make my first claim. My daughter got ink on the settee (part of a 3 piece suite). The claim went in as requested, and I have been told that they will only repair the settee, which is useless, because the suite will not match. I have had many discussions, and I have been told that it's in their T&C's that they will not replace a full set.
jeffjohn's review and ratings | 79 words
Review by
erika26
expert review 
on 9th Oct 2004
User Rating : 2
Respect :
+1
My other half and myself have both opened bank accounts with Natwest in the past. On one particular trip to open a new account we were chatting with the customer adviser when they mentioned that Natwest also provides home insurance. As we had no insurance at the time we were interested in hearing more about the cover they provide. We were taken to a private consultation booth and went through our house details with a very friendly young man. He asked us all the common questions such as how much ...
erika26's full review | 2329 words
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