Valueflora Reviews - www.valueflora.com

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★★☆☆☆
1.6 / 5
23% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Guaranteed Nest Day + Guaranteed Courier. What a Joke”

Written on: 31/03/2014 by Maher23 (1 review written)

First and last time I will use such a cheating, lying and unprofessional company. Paid extra for next day delivery plus extra for guaranteed courier delivery. And.....Nothing, no replies to emails either, absolutely disgusting. The only saving grace was using Paypal to make payment and when I opened a dispute with them they refunded my money. STAY AWAY… Read Full Review

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★☆☆☆☆

“Flowers didn't turn up”

Written on: 30/03/2014 by Briggs65 (1 review written)

This place is discussing l ordered flowers for my mother and arranged for them to be delivered today and my mum has been in all day and not turned up I am so upset as my mum has nothing for Mother's Day and I am £40 out of pocket… Read Full Review

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★★★★★

“Efficient service and beautiful flowers”

Written on: 05/03/2014 by U125797 (1 review written)

This is the second time i have used valueflora and i am just as impressed the second time round. I received a fast and efficient service. Flowers were beautiful and a great value for money. I wont use any other online florist. Thank you again valueflora… Read Full Review

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★☆☆☆☆

“What's happened to Valueflora !!”

Written on: 31/12/2013

Have used them in the past with great results and good quality product. But ordered a nice basket for my wife at Christmas with plenty of time to process the order, and the flowers turned up, missing items that were a freebie with the deal and not looking anything like the advertised deal !!! What's going on Valueflora ??? Dropped the ball this time and despite calling, (only to ever get an answer phone), emailing, (without any reply), I eventually had to get Paypal on the case. No… Read Full Review

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★☆☆☆☆

“Flowers NEVER arrived - noone EVER answers the phone!!”

Written on: 11/06/2013 by Molliiee (1 review written)

I ordered flowers for mother's day in March - I ordered the flowers in February, so plenty of time in advance. They took my money straight away. But the flowers were never delivered. I have rung them 12 times, left 10 messages and sent 6 emails. I have never been replied to and they have effectively stolen £30 from me. I could not urge anyone MORE NEVER ever to order flowers from this disgraceful company… Read Full Review

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★☆☆☆☆

“non delivery”

Written on: 19/04/2013 by Bryden43 (1 review written)

I am still waiting for the flowers to arrive that my friend sent to Spain from UK vis valueflora they were supposed to have arrived by 5th April It is now the 19th… Read Full Review

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★☆☆☆☆

“Poor quality, bad customer service.......”

Written on: 15/03/2013 by Walfy (1 review written)

I purchased 2 dozen red roses for my partner , they looked lovely when she opened them, within 48 hours they where all dead, I emailed and was sent a replacement, this time they lasted less than 36 hours, all future emails I sent where ignored so I opened a dispute with paypal and had to get my money back that way. Really disappointed with the quality would never recommend these guys or use them again, they are cheap and you get what you pay for...... The only good thing is you can pay with… Read Full Review

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★☆☆☆☆

“Do Not Use!”

Written on: 12/01/2013 by mrrmills (1 review written)

Value flora took my card payment and emailed confirmation so I thought the flowers would arrive for my mums birthday - wrong! Not only do I now consider them to have stolen £30 of money, over a week later noone has retuned my calls or emails. Im now processing a credit card charge back to get my money back. My personal view is its better to flush your money down the toilet than trust this company tonkeep their promises… Read Full Review

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★☆☆☆☆

“ONLY USE IF YOU WANT TO BE DISAPPOINTED!”

Written on: 05/12/2012

I would urge you to think again before using this lot. ordered flowers and paid extra for the guaranteed delivery. don't bother wasting your money. flowers did not arrive on required date and when contacting them they could not give a jot. pay a bit more and use a local florist. have used loads of on line florists have never experienced this type of service before. they really couldn't care less. website is very misleading with regard delivery… Read Full Review

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★☆☆☆☆

“AWFUL!”

Written on: 16/10/2012 by pogopo (1 review written)

Not clear that delivery date isn't guaranteed. Why ask for a date if they cannot deliver it then? The website is not the easiest to use and payments seem to be processed by another company but come out of your account straight away. They posted the flowers to the wrong address. Flowers for the funeral haven't arrived meaning I have to rush around and pay again for some elsewhere. They're refusing to refund me. Customer service is shocking. This company has left me distraught at a very hard… Read Full Review

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★★★★☆

“value flora”

Written on: 27/05/2012

i read the reviews on this site and was expecting the worst! but im pleasantly surprised that although the flowers arrived a day later than ordered, they were beautiful and well worth the money paid. I would use this company again, however the only downfall is they are hard to contact. But overall i was happy with my purchase… Read Full Review

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★☆☆☆☆

“TERRIBLE COMPANY, DO NOT USE”

Written on: 22/03/2012 by reviewer121 (1 review written)

The worst florist i have ever experienced, they took the money out of my bank straight away, and never sent the flowers. i have rang them up so many times and all i got was a recorded voice message, and when i leave a voice message no one replys or bothers to get back to me! same as sending an e-mail, no responce at all. i would advise you all to avoid this company, then that way you won't be dissapointed. … Read Full Review

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★☆☆☆☆

“Rogues Traders - Avoid At All Cost”

Written on: 10/12/2011 by IM101 (1 review written)

Pictures of completely different flowers and recieved the miniature versions of it. Left me embarrassed. Shameful and Disgraceful… Read Full Review

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★☆☆☆☆

“Avoid at all costs. Flowers dead within days. Company...”

Written on: 18/04/2011

Avoid at all costs. Flowers dead within days. Company ignores emails, does not return calls or reply to letters of complaint… Read Full Review

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★☆☆☆☆

“Appauling company, avoid at all cost”

Written on: 11/01/2011

Appauling company, avoid at all cost… Read Full Review

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★☆☆☆☆

“1. Flowers arrived 10 days late and dead and mouldy. ”

Written on: 04/01/2011

1. Flowers arrived 10 days late and dead and mouldy.
2. Customer service non existant - sent numerous emails and left several messages no one has the courtesy to reply.
Still waiting for an explanation why the flowers were dead on arrival… Read Full Review

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★☆☆☆☆

“Do not buy from value flora! They just take your money...”

Written on: 07/07/2010

Do not buy from value flora! They just take your money and don't bother sending the flowers! What a joke and waste of money. Are they even a real company??!… Read Full Review

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★☆☆☆☆

“Out of 50 roses only two were not dead on arrival....”

Written on: 21/02/2010

Out of 50 roses only two were not dead on arrival. Sent a email, but a week later have not heard anything. Avoid this company like the plague… Read Full Review

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★☆☆☆☆

“Booked an international delivery on 12th July through...”

Written on: 23/07/2009

Booked an international delivery on 12th July through valueflora - today's the 22nd July. Nothing's been delivered yet. So far - no reply from customer service. Terribly disappointed. What a shambles. Won't use again!… Read Full Review

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★★★★★

“prompt delivery on promised day ”

Written on: 06/01/2009 by ammyks (2 reviews written)

prompt delivery on promised day
great packaging
very reasonably priced

would certainly send flowers by Valueflora again; it was sooo easy and the flowers were lovely… Read Full Review

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