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| Value for Money | 2.2/10  |
|---|---|
| Reviewer Rating | 2.5/10 |
| Overall Rating | 2.3/10  |
Full review by
Guest.
on 15th Aug 2008
User Rating : 8
Respect :
0
Good Points: Always quick on the phones. I've had a couple of no-fault claims where others have run into the back of me and they have always been helpful, although the quality of the work done by their recommended repairers has left a lot to be desired and I've had to take the car back on numerous occasions to finish the job !! Next time I will forgo the loan car and shop around - I don't care if it does cost them more in the repair - I deserve to have a proper job done - we all do.
Bad Points: Not flexible. I bought a motorhome and rang for a quote. You'd think they would be interested in retaining long-standing, loyal customers but they simply and flatly said "we don't insure motorhomes". I was shocked and of course went elsewhere and will get a quote from the that other company when my L & V insurance is due for renewal as I may well get a two vehicle discount ?? Who will the losers be ?? It seems daft that companies constantly bombard us with sales literature and spend a fortune on advertising then simply throw away customers through intransigence. Any intelligent organisation would simply outsource wouldn't they ??
General comments: Overall Liverpool Victoria are good but not as good as Landmark, the original company I was with before Liverpool Victoria bought them out.I'm over 50 and have been tempted to go to companies like SAGA when they have mailed me offering to beat whatever I am currently paying but as soon as you ring them and ask what happens next year they won't extend the guarantee beyond this year, so I could save 10% this year and lose 50% or have the hassle of shopping around again next year, so overall, L & V are as good as I have had and as they say "if it 'aint broke - don't fix it"
Guest.'s review and ratings | 312 words
Review by
Sweet Aroma
on 6th Nov 2007
User Rating : 0
Respect :
0
Because of their poor management performance my PPS is not worth moving to an other provider because any earned bonuses would be lost.
Sweet Aroma's full review | 47 words
Review by
gildines
on 19th Jun 2006
User Rating : 2
Respect :
+1
Liverpool Victoria Friendly Society Limited are hard to get in touch with after buying a policy.
They suddenly put charges on M R V that have no relation to what I expected, and after six years I am still waiting for a bonus as promised.
gildines's full review | 49 words
Review by
tonysueash
on 12th Jun 2006
User Rating : 0
Respect :
+2
What more can I say about Liverpool Victoria than the following: How about this for a poor investment with this Society. With profits growth bond matured yesterday after 5 years. £5 profit on £5000 after a market value reduction!!!!
tonysueash's full review | 39 words
Review by
DavidMJ
on 3rd Jun 2006
User Rating : 1
Respect :
+1
Liverpool Victoria Friendly Society offer enticing leaflets on savings schemes. They do not provide performance data on unit prices on the website or in marketing literature. Experience of very poor performance of funds.
DavidMJ's full review | 43 words
Review by
john mcgeachy
on 1st Jun 2005
User Rating : 4
Respect :
0
Liverpool Victoria Friendly Society Limited has a good site but lacking in information on members pension accounts
john mcgeachy's full review | 33 words
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