
| Customer Service | 1/10 |
|---|---|
| Value for Money | 0/10 |
| Overall rating | 0/10 |
Full review by
Guest.
on 10th Jun 2009
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User Rating : 0
Respect : 0
Bad Points: Cancellation charges far too high. Not clear whose providing what. Why do Swinton have a different 'arm' which deals with women drivers?
General comments: My wife took out motor insurance with Diva after going on a comparison website. The quote looked pretty good but it was not clear that Diva is another name for Swinton. The insurance was underwritten by Provident. (There's 3 names involved already!) This information should have been made clear upfront. After 2 months into the policy she cancelled it because she sold her car and didn't replace it.
She was charged cancellation fee which amounted to 80% of the annual premium!!
Guest's review and ratings | 100 words
