Have a picture of Privilege Car Insurance?, please send it to us.
Picture courtesy of bottletree.
| Customer Service | 3.8/10   |
|---|---|
| Value for Money | 4.7/10 |
| Overall rating | 4/10 |
Full review by
Guest.
on 17th Mar 2008
User Rating : 0
Respect :
+1
Good Points: Pretends to be cheap
Bad Points: Totally useless if you have a non-fault total loss, which is the whole point of having insurance!
General comments: Wife lost her laguna sport tourer after being t-boned by an artic HGV, full liability and blame conceded by other party, and full written police and ambulance reports backing this, and SHE looses her ncb then gets offered 700 quid below glasses guide for a poor condition model when ours was mint!?????????????? and Privilege Car Insurance reckon that's where they take their valuations from along with the engineers report. PLEASE!!!!????
Trust me, if you just want cheap insurance so you aren't breaking the law, then go with privilege......BUT.....
IF you want insurance for a reason then DON'T USE PRIVILEGE!
Guest.'s review and ratings | 120 words
Review by
BaldwinR
on 18th Jan 2008
User Rating : 4
Respect :
0
I added a set of new alloy wheels to my car which cost me £260. I told Privilege about my modification and my premium went up by more than £350 a year and my excess also increased to £775 from £425. The wheels I bought for £260 could end up costing me £750 if I were to make a claim! Where do they get their figures from?
BaldwinR's full review | 94 words
Review by
not posh not privileged
on 4th Jan 2008
User Rating : 3
Respect :
0
All we needed to do was change the registration plate on the certificate. All correspondance by post took at least 5 working days despite everything being sent 1st class. First letter had wrong updated plate and so did the second! The third was sent direct to the dealership where the new car sat waiting during this farce. This too took well over the standard delivery time for 1st class post. When I logged a complaint to try to recover the cost of a hire car I sat for 30 minutes on the phone with ...
not posh not privileged's full review | 105 words
Review by
yellowtimechris
on 31st Aug 2007
User Rating : 1
Respect :
0
I rang Privilege up when there adverts said they would guarantee to beat my quote on renewal.
After an eternity they did beat it by £1.
After the time with them the cost of the call and having to post things out to them all at my expense it worked out dearer.
The Excess was also higher.
I decided to tell them no thanks.
Rang the Co-operative Insurance up and got it 40% cheaper!!!!
They say you don't have to be posh, but i'm a happy commoner thanks and a lot better off for it. ...
yellowtimechris's full review | 103 words
Review by
AnthonyChall
on 30th Jul 2007
User Rating : 10
Respect :
0
I found that Privilege Car Insurance was the Cheapest insurance for a young driver! plus they have good customer service.
AnthonyChall's full review | 23 words
Review by
lizforrest
on 22nd May 2007
User Rating : 0
Respect :
0
Avoid unless you never need to make a claim! Very difficult in my experience to speak to anyone who cares that you are a customer who pays for a service.
lizforrest's full review | 41 words
Review by
mjirvine
on 4th Nov 2006
User Rating : 9
Respect :
0
I would recommend Privilege car insurance. Quick and easy to set up. Best price I could find, and £300 cheaper than the next best. Very easy and quick to change details, get new certificate and free to cover courtesy cars etc.
mjirvine's full review | 45 words
Review by
Mystic2906
on 3rd Nov 2006
User Rating : 2
Respect :
0
My husband was also on my insurance. I don't know what happened, but he and another lady touched cars. He was on a hill in traffic behind her. Anyway, the third party phoned and stated we had done £800 worth of damage and she needed her boot realigned. So, we decided to go through insurance companies. He took me to her car a day later, and we noticed that the side of the car had been damaged. Considering I had full cover, I had no help or support. I was told an assessor was going to ...
Mystic2906's full review | 240 words
Review by
lizseddon
on 5th Oct 2006
User Rating : 1
Respect :
+2
The repair centre told me my car would be ready in 7 - 10 days (very small dent in bonnet) - It actually took 20 days. They say repairs are guaranteed for 5 years, but won't confirm what has been replaced. They did replace my number plate, which was not damaged, and they replaced it with one advertising their own centre - not a good advert if you're trying to sell the car. In conversation they also mentioned parts they were waiting for which included a headlight - definitely not required (I had ...
lizseddon's full review | 239 words
Review by
Reviewer100
on 2nd Oct 2006
User Rating : 10
Respect :
0
I am fully insured and protected with business use for myself, and my partner is insured for nothing on the same policy. I regularly try everyone else for comparison car insurance, and they don't even come close. I am in my late twenties, I have 5 years no claims, a £15k car, 13k miles per annum and no penalty points. If you have similar circumstances, give Privilege a go.
Reviewer100's full review | 119 words
Review by
bottletree
on 22nd Jul 2006
User Rating : 9
Respect :
-1
My car was next to my neighbours which was set alight. I damaged the side panels and the front bumper getting my car out of the situation.
I rang Privilege car insurance the following day on Monday morning. I got straight through to customer services. I gave them all the relevant details, police crime number and my neighbours insurance details blah blah.
They put me in touch with Gilders of Sheffield, and I had my car repaired to a very high standard. It took 7 days to repair, and the car was ...
bottletree's full review | 181 words | 2 comments added.
Review by
paulrw
on 23rd Jun 2006
User Rating : 0
Respect :
+1
Privilege car insurance are one of the worst car insurance companies I've had the misfortune to deal with.
Reasons:
About five weeks ago I had my bumper ripped off. I reported it to the claims department at Privilege who recommended me to a car repair garage called Auto Insight of Freeth Street, Nottingham. I contacted them and they came and collected my car. When they arrived to collect my car, I told the person from Auto Insight that it had a recently had a re-spray, and I asked who did i ...
paulrw's full review | 389 words
Review by
Fourlegs
on 12th Jun 2006
User Rating : 9
Respect :
0
I had an accident last August, and I rang Privilege Car Insurance on Saturday morning. The call centre was OK. My car was taken for repair on the Wednesday. I had a good quality courtesy car. The repair was fine and done on time. Excellent service. The renewal is still the cheapest I can find.
Fourlegs's full review | 88 words
Review by
wiggers22
on 17th Mar 2006
User Rating : 1
Respect :
+1
It didn't pay us to be Privileged! Our car was stolen and not recovered. Customer service was non-existent, with contradictory info given and general lack of assistance. That said, their engineer was helpful and made a fair offer. We had to wait for 3 separate cheques for the car and it's contents.
On renewal, we'll be looking for another insurance company that provides service and real value-for-money I'm afraid.
wiggers22's full review | 68 words | 2 comments added.
Review by
nobel victim
on 5th Nov 2005
User Rating : 1
Respect :
+1
Privilege car Insurance have awful customer service. It was a bureaucratic nightmare to confirm my cars factory standard alarm and immobiliser. Would you think that 2 letters from a garage would be enough? As it stands my car is still not really covered for theft, as I cannot muster sufficient secure 'proof'. Unbelievable! I would not use again or recommend to others.
nobel victim's full review | 119 words
Review by
tonyh204
on 19th Oct 2004
User Rating : 4
Respect :
+1
I took out my car insurance policy with Privilege in june as it was 10% cheaper than my previous insurer Directline who are also the parent company, everything fine until I had an accident when a lorry hit me and damaged the whole of the rightside of the car, so my car went in for some major work, when I got the car back 3 weeks later there were numerous faults, the shutline on the door had a large gap at the top, the seal round the window had a gap as the window frame was twisted, a damaged all ...
tonyh204's full review | 166 words
