Sainsburys Car Insurance Reviews

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1.4 stars
Average rating for this product is: 1.4 out of 5

From 0 ratings and 14 reviews

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Average Ratings for Sainsburys Car Insurance

  • Customer Service1.7 stars
  • Value for Money2.5 stars
  • Overall rating1.4 stars

14 Reviews For Sainsburys Car Insurance

  • Guest 2nd Nov 2009

    Reviewer rating: 1 stars


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    I have 75% No Claims, pay an annual premium of 330 pounds, decided to visit friends in europe to be told i would have to pay £40 green card for 5 days, thats shocking and frankly I wont be insuring with this company again.

  • jgw1927 13th Oct 2009

    Reviewer rating: 5 stars


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    Thoroughly shocked to read these other reviews. I can't fault them on customer service or price. I registered a claim (my fault accident) and received my courtesy car within an hour (as did the other driver). We both got our cars back within four days without any further hassle. We received regular text updates. Customer service was bang on throughout and both parties were 100% satisfied

  • Guest 23rd Jun 2009

    Reviewer rating: 0 stars


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    Absolutely rubbish... Never again will i take my car insurance out with such a disgracefull company!! been dealing with a customer repelant company call Drive Assist who are absolutely useless, but are unwritten by Sainsbury's, although i paid my premium to Sainsbury's... whats all that about!

    DO NOT RECCOMMEND... still waiting to resolve my claim 9 monthes later.

  • andyeastlondon 30th May 2009

    Reviewer rating: 0 stars


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    Cancled a policy on the 14th May 2009 as we did not need the policy this had been running for 2 months after we sold the car just in case we needed the policy for a new car.
    Was invoiced for a cancellation charge and part of a month on the 20th may and sent a cheque to them straight away.Received a threaterning letter on the 28th May from a Debt collecting agency.I phoned Sainsbury who informed me that they had already cashed the cheque.I WILL NEVER USE THEM OR ESURE AGAIN YOU HAVE BEEN WARNED I ...

  • Guest 27th Apr 2009

    Reviewer rating: 0 stars


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    Sainsburys Car Insurance Customer service very poor.
    Not anyone as ever contacted me from sainsbury's still waiting for police report nearly 12 months latter so they say! Still £200 out of pocket for something that wasn't my fault as i wasn;t even in the car at the time.

  • sugarb 27th Mar 2009

    Reviewer rating: 1 stars


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    was not happy with the dealing of my claim from sainsbury car insurance
    mailed sainsbury but as yet no reply

  • butlinsbabe 7th Aug 2008

    Reviewer rating: 4 stars


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    Friendly customer service, very helpful. No problems with them (although i never made a claim), except my renewal quote was exactly the same as I paid last year - so I cancelled the policy. I only cancelled thepolicy due to lower prices elsewhere. I would recommend.

  • Guest 16th May 2008

    Reviewer rating: 0.5 stars


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    After 3 working days i am informed i will not receive the courtesy car until the loss adjuster has decided if my car is repairableso i have no car and no courtesy car and will have to wait however long. Sainsbury's said they would phone straight back 1st time after 2 and a half hours i had to phone them2nd time waited 3 hours before having to phone them backat the moment i am sat waiting for them to phone back again

  • Guest 17th Feb 2008

    Reviewer rating: 1.5 stars


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    When i had a accident which meant my car was not drivable i foolishly thought they would find me a hire car locally or maybe even deliver it. I was very wrong. I was in Swindon and the replacement car is provided by the asseser/repairer of my car which is based on my home address (Nottingham). So i needed to pick up my hire car from Chesterfield, 7 hours round trip away!

    I was travelling to 4 destinations over 7 days to visit family at Christmas and had the accident on the way to the first d ...

  • Kirsten Rutt 13th Sep 2007

    Reviewer rating: 5 stars


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    We have had 2 non fault accidents in last 5 months. Sainsbury's handled these with the least fuss, car was collected within 2 days. Prestige vehicle hire delivered via Drive Assured, within 24 hours.

  • debfaz 26th Sep 2006

    Reviewer rating: 0 stars


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    They sold my car through salvage after an accident, with my private plate on, even after sending me a letter stating a date later on when they would sell it on after my plate was transferred. Yet it was actually sold on a month earlier (to avoid it being recorded by the DVLA).

    I have made calls to the management at Sainsburys Car Insurance, and have been promised call backs, but I have had nothing.

  • kajsal 4th Aug 2006

    Reviewer rating: 1 stars


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    I was burgled and my car was stolen from my property. I had a complete nightmare with Sainsbury's car Insurance; I found it very stressful.
    I was phoned up by the insurance company, who told me that my car was ready to be picked up from the Garage. When I got to the garage however, they claimed they hadn't yet received the car from the police station! Had fully comp, but could not get a hire car, as I did not have the car repair by their garage. As I had a mini, my policy requires a mini garage ...

  • emmabulli 29th Nov 2005

    Reviewer rating: 0 stars


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    Bought a Sainsburys Car Insurance policy and needed to send my proof of no claims. Received a letter dated 23.11.05 to say they have not recieved my proof of no claims so they cancelled my policy from 15.11.05, I had been driving for 10 days uninsured. When I called to complain, I confirmed my name, address etc. and they read back my mobile number to me but said that it is policy not to call people. They state they sent me two letters which I did not receive, but they confirmed the letters are ...

  • Ziantist Rank: Lance Corporal 2nd Sep 2005

    Reviewer rating: 0.5 stars


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    Everything is rosy when you pay for your inexpensive policy with Sainsburys Car Insurance. You hit the road under the false pretense that you are fully comprehensive and whatever happens you will be put to no inconvinience.

    But then you have an accident and in my case I am the driver at fault, so I did the correct thing, phoned and informed them of an accident, everything is going ok until I am told that an assesor will look at my vehicle in four days whilst it is off the road (undrivable).
    ...

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