Halifax Car Insurance Reviews

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Halifax Car Insurance
1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 7 reviews

Thumb down 29% of users recommend this product

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Average Ratings for Halifax Car Insurance

  • Customer Service1.6 stars
  • Value for Money2.1 stars
  • Overall rating1.6 stars

7 Reviews For Halifax Car Insurance

  • stretch1967 1st Jun 2009

    Reviewer rating: 0 stars


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    Good Points: Policy cost initially very good, when you do not need anything from them.


    Bad Points: When you have an issue.


    General comments: BEWARE of the cost of policy cancellation!!!!I have changed vehicle recently and bought a Japanese "Grey Import". Halifax Car Insurance will not insure these vehicles, so due to the fact I need my 10yrs NCB I called to cancel the policy and request proof of my NCB. £52 is what was aksed. I only have 2 more payments on this policy which would of cost about £45.I cannot let the policy expire as I need the NCB.This idea of hitting our pockets for pressing a button is HIGHWAY ROBBERY - suprise suprise, they are also a bank. Does this sound familiar!!!

  • Guest 18th May 2009

    Reviewer rating: 0.5 stars


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    Bad customer services, Halifax Car Insurance say they will phone back and dont.

  • Guest 7th May 2009

    Reviewer rating: 4.5 stars


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    I have had my car insurance with halifax since 2002, and have checked comparison sites at every renewal but never find a better deal.

  • Guest 20th Jun 2008

    Reviewer rating: 5 stars


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    The guy I spoke to at the claims department was great and very helpful put me at ease after I had an accident.
    I found the service I recieved was very good, helpful I would reccomend them.

  • wetfish99 19th Jun 2008

    Reviewer rating: 0 stars


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    Accident in November (other drivers fault). Halifax didn't send paperwork to third party department for two months, took five months to request witness statement (fortunately witness hadn't moved away or died of old age in the meantime). Once statement received, did nothing with it for three months until prompted repeatedly be me. Now June... nothing sorted. Have had to renew with them as claim not settled. Don't waste your money. Get decent insurance even if it costs a little more elsewhere.

  • mysticshaz Rank: Corporal 21st Oct 2006

    Reviewer rating: 0.5 stars


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    I have had two claims in the last 18 months (neither of them my fault, I might add), and the problems with both claims have been unbelievable. First Halifax car insurance tried to tell me I couldn't have a courtesy car, even though my comprehensive cover included this! Then when they did finally get me a car, they tried to say I had to pay extra for it! Once that fiasco was sorted out, they failed to give the garage the go-ahead to do the repairs for weeks, and I had to keep constantly phoning b ...

  • NNNN Rank: Lance Corporal 19th Jan 2006

    Reviewer rating: 0.5 stars


    On average, people found this review very helpful
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    I am quite frustrated with the amount of time it has taken to recover the excess amount. I was shunted from behind, the shunter admitted liability and Halifax car insurance staff could not get their fingers out to sort my claim. They lost my original receipt, then lost 2 faxes (I find it unbelievable to think how in this modern day and age, one can lose faxes!), and then said it will take as long as it takes. I had the accident on 1st July, got the car repaired on 8th December, and it's now 19th ...

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