
| Customer service | 5.5/10 |
|---|---|
| Value for Money | 5.5/10 |
| Overall rating | 5.5/10 |
Full review by
Guest.
on 28th Nov 2008
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User Rating : 9
Respect : 0
Bad Points: Lots of legal paperwork etc. However the people in the Coral Team were helpful and explained everything to me.
General comments: Got my home improvement loan without issues. I think these people saying it took long time didn't send the correct paper wrok in. I sent everything and got my money 3 weeks after I applied!
Guest's review and ratings | 53 words
Review by
emjay1401
on 29th Oct 2008
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User Rating : 0
Respect : 0
The whole process is taking far too long. Filled out my application, sent passport, payslips, utility bill, employment contract, they've contacted my employer to confirm employment, house has been valued by their surveyor. After a few days of no contact today they have asked me to put down in writing what I would do if I lost my job! I'm on the verge of just canceling the whole thing as its taking too much time.
emjay1401's full review | 100 words
Review by
Guest.
on 3rd Sep 2008
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User Rating : 10
Respect : 0
Overall everything was fine with my ocean Finance loan. Had to fill in load of paperwork, send payslips, get house valued (they paid for that though) but got loan finalised and paid out in 3 weeks.
Guest's full review | 48 words
Review by
Guest.
on 2nd Aug 2008
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User Rating : 10
Respect : 0
Brilliant quick service. Got cash when others wouldn't help me.
Guest's full review | 21 words
Review by
bh724h6b53
on 5th Jun 2008
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User Rating : 1
Respect : 0
After about 6 weeks Ocean Finance said the lender couldn € t lend me the money because I wasn € t earning enough, and that was after all the paperwork was signed, house survey etc.
bh724h6b53's full review | 38 words
Review by
kimvee![]()
on 25th Oct 2007
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User Rating : 3
Respect : 0
Good on paper, yet Ocean Finance failed to deliver. On hold for long periods when phoning with an enquiry and once initial application made was told 24 to 48hrs for a decision, 5 days later and still no decision and no reply to email !
kimvee's full review | 53 words
