LX Direct www.lxdirect.com Reviews

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1.1 stars
Average rating for this product is: 1.1 out of 5

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Average Ratings for LX Direct www.lxdirect.com

  • Quality of website2.8 stars
  • Value for Money1.7 stars
  • Overall rating1.1 stars

5 Reviews For LX Direct www.lxdirect.com

  • Rupertpower Rank: Staff Sergeant 18th Apr 2007

    Reviewer rating: 5 stars


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    Good Points: Very good service. Business Post deliver most of my goods. The lady who delivers always smiles, and my Postman delivers the rest of them, and he is very helpful.


    Bad Points: When goods are sold out they say they will e-mail you when they are back in stock - I have never had an email, so now when it says out of stock, I never bother with the item.


    General comments: LX Direct are very good value, but you have to open an account to order anything.

    I did not want an account, so I pay ASAP.

  • Brian1mcadam 21st Jun 2006

    Reviewer rating: 0 stars


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    I ordered a garden awning from LX Direct and I was told when it would be delivered, so I sat in all day, but I received nothing, not even a phone call. I rang numerous times to try and discover the whereabouts of my canopy, and all I got was a lot of guess work and maybe's.

    Unless you have a lot of stamina and patience, I would recommend you shop elsewhere.

  • shells73 23rd Nov 2005

    Reviewer rating: 0 stars


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    I placed an order with LX Direct for two junior beds, we never received. Multiple calls to call centre resulted in hung up on or told they did not know. I wasn't angry or rude just trying to find out what had happened. They finally said the order was never processed. Still couldn't get them to process the order or offer any assistance. Will never order from this company again. If there is a problem they will not help you sort it out. Now I have guests arriving and no beds!

  • michmears 17th Nov 2005

    Reviewer rating: 0 stars


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    I placed an order, LX Direct misdirected the parcel and didn't refund my money. I then placed the order again, they lost it again and still didn't refund my money. They have debited my Visa card over 14 times for one item and I have rang every day for the past 3 weeks and still this has not been sorted. My bank have advised that I cancel my payment card as they shouldn't keep the details. The customer service department is the worst Ihave ever experienced.

    DO NOT SHOP AT LX Direct. ...

  • MsDG Rank: Lance Corporal 6th Jul 2005

    Reviewer rating: 0.5 stars


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    LX Direct www.lxdirect.com - Exceptionally poor service. Bad customer services staff and ordering systems that do not work. They charged me but did not deliver my goods. Do not use.