Sainsbury's Bank Internet Banking www.sainsburysbank.co.uk Reviews

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1 stars
Average rating for this product is: 1 out of 5

From 4 ratings and 30 reviews

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Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
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Average Ratings for Sainsbury's Bank Internet Banking www.sainsburysbank.co.uk

  • Ease of Use1 stars
  • Value for Money1.8 stars
  • Reviewer Ratings0.9 stars
  • Overall Rating1 stars

30 Reviews For Sainsbury's Bank Internet Banking www.sainsburysbank.co.uk

  • Guest 24th Nov 2009

    Reviewer rating: 1 stars


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    Sainsbury`s have no concern for their 'customers' whtsoever. Automated 'push button this and push button that' with no chance to speak to a human. But why bother to employ people when they cost money when an automated system is cheap.

    I will recommend to all not use Sainsbury`s

  • Guest 23rd Nov 2009

    Reviewer rating: 1 stars


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    Still hanging on hoping that someone will answer my phone calls - 15 minutes so far - third occasion of trying on separate days - always give message re very high call volumes and at least 20 minute wait - is this deliberate? Maybe it's a money raising number a la children in need :-) As other users have said, website claimed my password/special information did not match their records so I cannot log on but also cannot see how I have got the information wrong. It has not happened to me on any ot ...

  • Guest 21st Nov 2009

    Reviewer rating: 1 stars


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    I started the process of opening an on-line savings account over a month a ago. Still not heard anything from them. Three weeks ago I received a letter (the third!) saying that 'unable to verify my identity electronically'. I telephoned and spoke to an operative and explained that I had already sent the documents requested. He checked and agreed that Sainsburys had indeed received the documents, that nothing further was needed and that my account would be available in a matter of days. Its weeks ...

  • Guest 26th Oct 2009

    Reviewer rating: 2 stars


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    JUST PURE GREED STOPPING THE PREPAID ENVELOPES!

  • Guest 29th Sep 2009

    Reviewer rating: 1 stars


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    Absolutely useless. I have been unable login into my Sainsburys credit card account for the past three weeks. It just does not recognise my login details, I have phoned Sainsburys bank about this and they just haven't got a clue when things will be sorted. They just keep saying we are trying to rectify the fault. Hello Sainsburys, this is the 21st century. This is the age of Technology. It is not suppose to take your Engineers forever to solve whatever the problem is with your online banking.

  • dumbness 8th Jun 2009

    Reviewer rating: 0.5 stars


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    When I first opened a Sainsbury's Bank Internet Banking account the interest rate was excellent, however it is now not.
    to log into the site is never straight forward or simple.
    normally having to use my wifes details as the site normally refuses to recognise my own.
    I have now closed my account.

  • andrewprocter1972 10th Jan 2009

    Reviewer rating: 0 stars


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    Will not even attempt to try to pay on line will either phone in or send cheque. Cannot log on to my account the site doesnt recognise my user name

  • blackwaterman Rank: Lieutenant 16th Nov 2008

    Reviewer rating: 3.5 stars


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    It works for me. I've had to request new password details as I forgot mine, and they arrived by post a few days later. The interest rate seems quite stable, not wonderful but not awful either. They aren't a mortgage bank, which was important to me when some banks were close to failing! I can transfer monies between various accounts I've set up, so far without problem.
    I just wanted an internet savings a/c an this seems fine. I haven't explored credit cards or anything else so can't comment about ...

  • Guest 7th Nov 2008

    Reviewer rating: 0 stars


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    Its seems just hopeless trying to open an on line credit card account, what is the matter with these people why don't they make it simple and straight forward for those that are a little older to understand. Don't blame people for going else where to Bank.

  • Guest 22nd Sep 2008

    Reviewer rating: 0.5 stars


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    Had to wait over two months for a new Credit Card to be issued and sent to me, due allegedly, to "a shortage of plastic"! When it arrived, every ATM machine I used said that the card 'could not be recognised'. Utter rubbish - use them at your peril.

  • roughley 1st Sep 2008

    Reviewer rating: 0.5 stars


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    You seem to exist in a world of your own. We recently had information that our credit card was being changed to Mastercard. We have not had the new cards, yet, on receiving the new statement, it was in the new card - I have had to set up the new card details without having a card.

  • Guest 24th Jul 2008

    Reviewer rating: 3 stars


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    What more can I say about Sainsburys Internet Banking other the above? On the whole I am quite satisied and if there is some problem the telephone it always quickly answered and the problem soon solved.

  • 00950103385 5th Jul 2008

    Reviewer rating: 0 stars


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    Sainsburys Internet Banking should make it more simple to get access more easily to my accounts. I am also a member of HSBC and get through to my accounts with no problem whatsover, taking but just a few seconds.

  • Guest 27th Apr 2008

    Reviewer rating: 0.5 stars


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    I am seriously thinking about abandoning Sainsbury's internet banking - at least I will if I can actually log in to the site. Sometimes it wont accept my username, which starts me wondering if I've forgotten it.( which I haven't.) They have got my money and I can't get at it! JC

  • avrilmarie 25th Apr 2008

    Reviewer rating: 3 stars


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    I have two pet insurances, car insurance and two accounts with Sainsbury's but have now lost faith in them.

  • Computer7 Rank: Lance Corporal 14th Apr 2008

    Reviewer rating: 0.5 stars


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    Not a lot - We've waited over a month for an access code from Sainsbury's Bank Internet Banking. A slow process, hence unsatisfactory.

  • 88mp88 26th Mar 2008

    Reviewer rating: 0.5 stars


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    I found it absolutely impossible to manage an account online with Sainsbury internet saver.
    They should be referred to the Trading Standards.
    Every time you send an email, you wait 24 hours for a reply and then they ask you to 'phone.
    Never mind you might be at work. Never mind it might not be convenient to 'phone (giving personal security details). Never mind you MIGHT NOT WANT to 'phone.
    Sainsbury knows best - the Customer is King concept has not yet reached this bank and is never likely to. ...

  • Guest 2nd Mar 2008

    Reviewer rating: 0 stars


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    Sainsbury's Bank Internet Banking www.sainsburysbank.co.uk need to get into the 21st century, there is plenty of competition out there which is much better & easier to work with. I have had difficulty getting into web site, takes too long that is if you are lucky, usually takes about three attempts, looking to close and transfer top a more friendly site.

  • robinbank 30th Jan 2008

    Reviewer rating: 0 stars


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    When I tried to transfer funds, Sainsbury not only did not transfer my money, they did not even email me or 'phone.
    For one transfer I attempted on 19.9.07., nothing happened, no call, no transfer. I 'phoned and was shunted around Sainsbury - everyone saying they knew nothing of my request.
    The last straw - I was asked to phone the Banking Licence Help Desk on 5.10.07.(2+ weeks later) This was a Friday but the recorded message I received told me that the BLHD was only open Monday-Friday! and i ...

  • Guest 5th Jan 2008

    Reviewer rating: 0 stars


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    I seriously think I might move my account. Having gone through yesterday with a temporary password and eventually being able to transfer money...today....my user name is not accepted!!!! how can I use this account?