| Ease of Use | 4.5/10  |
|---|---|
| Value for Money | 5.5/10 |
| Reviewer Rating | 5.5/10 |
| Overall Rating | 5/10  |
Full review by
Grannie4
on 29th Apr 2008
User Rating : 7
Respect :
0
Good Points: Appear to keep up with products, and often in the forefront of new interest rates.
Bad Points: Like other banks and building societies you are unable to advise customers generally regarding more beneficial products. Could you not advertise in a popular tabloid/broadsheet giving new rates only, instead of individual customers - thus saving the planet!
General comments: Profits/interest rates both for savers and borrowers are in turmoil yet again, unfortunately through one of our largest NE Banks. I do not think Newcastle Building Society will go the same way, but certainly savers could do with a boost. Mortgage rates should be kept to a minimum for savers, not just first-time buyers to attract customers. We do not wish to go back to the 15% interest mortgage. Petrol prices are rising, along with food through either shortages and/or mismanaged personal finances/job uncertainties. We all need to tighten our belts, particularly the finance houses and make less profit, CEO/board members need to ditch "performance pay" and get a basic salary like the majority of the working population.
Grannie4's review and ratings | 175 words
Review by
moneywiz
on 13th Feb 2008
User Rating : 4
Respect :
0
I have to say I really do not feel comfortable with this account or with Newcastle Building Society. I almost feel they are on a learning curve with internet accounts and I am somewhat un- nerved by the problems found so far. In the meantime I hope my money is actually in safe hands. I am currently looking for a different home for my savings. Wrong passwords issued. The 'welcome' email was particularly confusing and was not account specific. You had to work out what your account was and what bit ...
moneywiz's full review | 390 words
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