Natwest Step Bank Account Reviews

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 6 reviews

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Natwest Step Bank Account

  • Ease of use1.9 stars
  • Customer Service1.9 stars
  • Overall rating1.5 stars

6 Reviews For Natwest Step Bank Account

  • Guest 29th Sep 2009

    Reviewer rating: 1 stars


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    Was recomended to open this basic account, on the premise we could change it to a more appropriate account at a later date, such as a current plus account, premier advantage or other type of account. My partner and I have moved all of our direct debits and standing orders to these account and have now been told it can not be upgraded. We are very annoyed and am thinking of leaving NatWest.

  • shannyli 15th Sep 2008

    Reviewer rating: 1 stars


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    I just had this account for a month and I am already feeling quite concerned. Having been given a solo card only, I am unable to purchase anything online because virtually all websites require a debit/credit card. I guess I was to blame since I thought the solo card could be considered as a debit card, but only maestro cards are allowed to be used for online purchasing. Now a days, it is quite common to purchase products online. Moreover, the deals given online helps me out with my financial sta ...

  • Guest 5th Sep 2008

    Reviewer rating: 4 stars


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    I opened this account 18 months ago after nearly lots of problems with a previous bank.
    This account does offer a Solo debit card, but obviously no overdraft or credit facilities (but trust me, when you're having credit problems, the last thing you want is more credit!).
    I am delighted to say that, a year and a half down the line, Natwest have just contacted me to upgrade my account to a full current account. Haven't checked it recently, but I am 100% certain that there is still adverse infor ...

  • Dsmithson 11th Jul 2008

    Reviewer rating: 0 stars


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    As a new customer to Natwest and banking in general I had been recommened to try the Step account at Natwest. After applying online only to be told I have to go into the branch as the site was faulty, the customer service representitive on the enquiry desk seemed like he couldn't be bothered opening the account. He merely photocopied the ID I had brought in and told me to send it to an address he worte down for me with a note explaining the services I required!
    After recieving nothing back in ...

  • Menecairiel 6th May 2007

    Reviewer rating: 1.5 stars


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    As a foreign student, I was offered an account with Natwest through my university. When I joined, I was told I was not eligible for a student account, but could get a STEP account for now, and upgrade after a year. Since I needed an account, I accepted.

    I should have gone somewhere else.

    Natwest has a lot of branches, which is good. However, with a Solo debit card, no overdraft and charges whenever they can find something to charge you with, they leave a bad taste in your mouth. I went i ...

  • alvinlwh Rank: Captain 21st May 2006

    Reviewer rating: 1.5 stars


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    When I was a student, I tried to open a bank account. I was recommended to Natwest by a friend. This is the first bank account that I had.

    When I went into Natwest and told them I wanted to open a Student Account, I was told that I was not eligible and was offered a Step account instead. I accepted it, as at that time, all I wanted was a place to put my cash, and I thought all accounts were the same.

    How wrong I was! This account does not come with a cheque book or a "proper" card. Yes a S ...