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| Ease of use | 9.5/10  |
|---|---|
| Customer Service | 7.5/10  |
| Overall rating | 8.5/10 |
Full review by
Guest.
on 27th May 2008
User Rating : 10
Respect :
0
Bad Points: None.
General comments: Been with smile for 7 years now and intend to stay - was formerly with Natwest who disappointed me.
Excellent response times, great cashback credit card and gold card with a low APR, good saving account and easy to use web site - easy to manage your money/transfers/payments etc.
Guest.'s review and ratings | 51 words
Review by
hoggylisa
on 8th Apr 2008
User Rating : 10
Respect :
0
Smile SmileMore Current Account is good value all for £10 per month you also get the first £260 of your overdraft interest free then the rest at a reduced rate of interest worth the money
hoggylisa's full review | 69 words
Review by
monkeytrousers
on 29th Sep 2005
User Rating : 10
Respect :
0
My whole experience with Smile has been a happy one. Great customer service, money transferred quickly, customer emails responded to as quick as a flash, and when I did go overdrawn, the charge they made was so very low compared to most other banks. They also upped my overdraft limit so that I didn't get charged in the future. I highly recommend Smile and their current account. It has been far superior to the service I have received in the past from the likes of Natwest, HSBC and Halifax.
monkeytrousers's full review | 155 words
Review by
alexandkate
on 5th Aug 2005
User Rating : 4
Respect :
-2
Started off ok but as soon as I queried an overdraft charge (charged even though I had money in their savings account) they didn't want to know, they were happier to see me leave than try to offer me incentives to stay.
No longer impressed, will be banking elsewhere in future.
alexandkate's full review | 116 words
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