Swan Inn, Barnby Reviews

Click here if this is your business
★★★☆☆
3.0
53.0% of users recommend this
Click here if this is your business
  • Quality of service

  • Quality of food

  • Value For Money

? Ask our helpful community of experts about this product or company
Swan Inn, Barnby - Ask a question now

Refine your search

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

“Don't ebbed bother!”

★☆☆☆☆

written by Sarah196846 on 16/03/2015

Awful place, we booked a table for 6 for 8.30 one couple were bit late but the girl behind bar was told at 8.20 we were there etc. she sat us down after hanging to ask at 8.50 took our orders, then about 10 mins lafter another woman came and said sorry we finish cooking at 8.30 can't serve you, absolutely appalling don't even bother a friend was there and she said shame they served us the food was rubbish! Obviously the place has drastically gone downhill because you used to have to book up way in advance

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Awful never again”

★☆☆☆☆

written by on 16/08/2013

Just been for a meal at this restaurant and it was awful. Let me tell you why. I visited this restaurant approx 10 years ago & it was always a lovely experience but tonight NO! what's happened? The overall pub & restaurant is looking run down & rather old fashioned. Dried flowers in the toilets & shabby paint work. Once at our table we waited approx 5 mins before our starter turned up. We received no bread on our table like we should have & our wine glasses were not taken away even though we didnt require them. I ordered avocado & prawns and the avocados were hard & bitter. For the main my husband had turbot & it smelt off wih a instinctive taste. The presentation is not up to date as you get a side dish with a little coleslaw, iceberg lettuce & quarter of tomato , boring.... It's all thrown on with no effort. The dessert was presented in a tall glass dish with a doily on the plate, nothing special just bulk standard like something you get out of a packet. The cheese board consists of cheese & crackers only - no chutney no grapes - dry & uninspiring. Considering the price it's disappointing, it's not value for money SO DO NOT GO HERE IF YOU WANT A SPECIAL NIGHT OUT.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“It's Fine Fish Resturant”

★★★★★

written by on 24/03/2013

To all those people who have complained of poor service and that the food was off. All I can say is that you were either very unlucky or chose a busy weekend or your expectations are that of someone who dines in the Savoy and looks down on this fine eating resturant for ordinery people. For me I have been to the Barnby Swan on many occassions and can only praise the staff for their efficiency. I can honestly say that the food has always been of the highest standard as the owners have direct access to only the best fish available that is direct from the trawlers that come into our East Anlian Fish Markets. Ofcourse if you are eating anything other than fish then those that complain need to align their tastes to the fish on the menue. I think then you will be satisfied

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Service is not on the menu”

★★☆☆☆

written by speedyfreak on 29/08/2012

The Swan Inn is a Pub that does grub, I’ve eaten here in the past and the unique draw was good a quality fish menu. We were greeted at the bar and handed menus also spotting a large chalk board array of specials. Too much info but not a great choice. The waitress was inattentive throughout the meal and appeared untrained almost rude. There were six in my party; I had the Skate wing, my wife son and father in law the cod, mother in law the place and son crab. The skate cod and plaice were best described as fish shop quality but large portions, the crab was terrible and all the accompanying portions of chips salads etc. of average quality the chips not even up to chip shop standard the table was greasy and dirty as was the cutlery and gasses. Disappointing experience Overpriced pub grub. Wont be rushing back unless i hear of major changes.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Hexer123's Response to speedyfreak's Review

Written on: 28/09/2012

I think you will find it has changed, I ate there last week and had two small dover soles as did my sister, my aunt had the plaice, both were excellent, the plaice the fattest I had ever seen. This was served with home made chips in a bowl in the middle of the table together with a side salad which I must say left a lot to be desired but overall the food was excellent. They served fresh french stick at the table and the waitress service was really good. I would definately recommend it again.
Hexer 123

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“poor visit”

★★☆☆☆

written by pkmsigns on 02/08/2012

we go annually during my father in laws visit, this year Aug 2012, we were very VERY disappointed, 1: dead fly in wine glass as we were seated. 2: tables so sticky that you could not easily lift anything off it. 3: adjacent wall filthy 4: one of our starters had a dead fly ON THE TOAST as it was served ! 5: another starter … salmon nuggets … were half the size of previous visits AND 3 of the five smelt off…they were returned & knocked off bill. 6: main course t-bone steak did not taste correct. its fairly obvious for a Thursday evening, (only 4 days booking notice were you used to book 4 weeks ahead, bar5 not busy when it used to be rammed & restaurant 1/3 full when it was always packed)…that they are having a problem, BUT solving the problem by dropping portions sizes, quality & bad food will not solve it but make things worse. Come on SWAN we loved you before we want to again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Been twice, been well fed and I'm well satisfied”

★★★★☆

written by AndyClarke on 17/04/2012

Gound some of the reviews on this site from early 2011 rather daunting. i can only assume that the pub kitchen went through a bad period at that time as both the occasions I've visited The Swan in the last 6 months, I couldn't praise the food or the service highly enough. My second visit was lunchtime on 16/4/12 and, although the restaurant was fairly quiet, I found the service very friendly and attentive. The only fault I can think of is that the bread was a bit late arriving at the table but that really was a minor point. The food was every bit as delicious as the first visit and I will certainly visit again in the future and also recommend to friends.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“lovely place, takes some finding!”

★★★★★

written by cozameleg on 12/09/2011

this restaurant was recommended by a colleague who lives in the vicinity. We booked a table for lunch and, once we found the place, we were very pleased we made the effort. The beer was excellent, staff attentive, food was very good value for money and there was an embarrassment of choice. We declined the chips and potatoes and still had trouble finishing the portions. The fish was of high quality and cooked to perfection. It appeared many customers are regular visitors; clientèle ranged from elderly couples to a family party of 20+. My only quibble: prepackaged butter and creamer for the coffee. We would recommend to anyone and will certainly revisit when back in Suffolk.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Great Fish Restaurant”

★★★★☆

written by on 18/08/2011

This was our first time and we went for lunch. Great quality fresh fish cooked to perfection. Never had better. We had the seabass and the dover soles. Service was attentive and relaxed.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“This was my first visit to The Swan and I was very...”

★★★★★

written by on 14/05/2011

This was my first visit to The Swan and I was very impressed. Excellent food, great service and a very enjoyable evening.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“ 05/05/11 ”

★★★★★

written by on 04/05/2011

05/05/11
We have to day taken some friends for lunch and had an excellent fish meal served by very pleasent staff at a reasonable cost in comefortable surroundings.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Friendly staff and great fishy menu+ nice dessert....”

★★★★★

written by on 02/05/2011

Friendly staff and great fishy menu+ nice dessert. Food cooked to perfection.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“THE BARNBY SWAN! FISH RESTUARANT! ”

★☆☆☆☆

written by on 28/03/2011

THE BARNBY SWAN! FISH RESTUARANT!
Been many a times however woon't be returning! The service was friendly however very slow of waiting over an hour and an half for our food, which was not up to scratch and has not been a few times before. Though the staff were friendly and made you welcome it was clear that they were struggling to cope and not happy as they were exstremly under staffed thus service was negatively reflected. Although company was good the food and service was a let down hence I strongly advise people to choose other places to eat to ensure they have the meal they wish, as this place is just not up to scratch to provide an enjoyable evening!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Really good, 18 of us for a family 85th birthday...”

★★★★★

written by gillrackham on 27/03/2011

Really good, 18 of us for a family 85th birthday party. We have been coming to The Swan for many years and were not disappointed. The fish was superb and very good size! wonderful chips!The staff were helpful and friendly, a couple of minor mistakes with order but was put right promptly and efficiently.
Thank you we will come again.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Had not heard a bad word against this restaurant until...”

★★★★★

written by on 20/03/2011

Had not heard a bad word against this restaurant until recently. Husband has been a couple of times and so have friends who have always spoken very highly of the food and service. We ignored the reviews and had a meal with friends last Saturday evening and glad we did as it was lovely, service extremely good, quick and professional considering it was very busy. Will definately recommend to friends and family.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“We booked this meal about 2 weeks ago,after having 2...”

★★★★★

written by on 19/03/2011

We booked this meal about 2 weeks ago,after having 2 or 3 lovely meals here before.Friday March 18th , The night of the meal, just logged on to see what the reviews were like and after reading most of them were very worried that we were in for a bad night....How wrong we were and all those negative reviews that had been written...We had a drink served by a very polite well dressed barman(in his dickie bow tie.could of been Adrian Chiles son)looked just like a young version of him!!After giving us a menu...what a choice..we were then shown to our table at our convenience,the starters came very promptly and were excellent, mine crab cocktail my husbands Avocado and prawns..then the main, mine fillet steak cooked the way I asked with a lovely salad(fresh) and my husbands seafood platter he said was wonderful, served by a polite little waitress...a bad night no way..I feel that people are always ready to give a negative feedback..and are more than likely serial complainers..Keep up the good work Barnby Swan we will be back...Helen and Trevor

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“i have been using the barnby swan for 12 years now and...”

★☆☆☆☆

written by on 11/02/2011

i have been using the barnby swan for 12 years now and it has rapidly gone in quality and service, our last meal which was on the 03 02 11 was a disaster, mussel starter uneatable chips burned yet still undercooked peas cold,[ have been using this place for over 12 years but after 5 very bad meals iam calling it a day,

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Table was booked for 8pm but we were forgotten! Had...”

★★☆☆☆

written by on 08/02/2011

Table was booked for 8pm but we were forgotten! Had to remind staff we were waiting for our table. Eventually was seated at 9pm. Starters were fine although we did have to ask for bread which was not met with much enthusiasm! One of the main courses was returned because this was cold so one of our party ate on their own! When ordering dessert, we were advised that this might not be available. However the dessert did materialise! When ordering drinks, we had to wait a good ten minutes before these were brought to our table. When paying for the bill, we were greeted with the usual 'was everything fine?' to which we responded 'not really as we had to wait an hour for our table and one of the main courses was cold'. It was then remarked by one of the members of staff that they were very busy that night! If this is the case, then might I suggest you employ more attentative staff to do the job properly. This was a special occasion for my family and we won't be returning.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“We have eaten at The Swan many times over the past...”

★★★★☆

written by on 07/02/2011

We have eaten at The Swan many times over the past twelve years and have only once been disappointed. I wonder who the people are who have written such damning reviews of both staff and food. I cannot beieve that thay are talking about the same restaurant. We have always found the staff to be friendly and helpful, even when under pressure; and although we have our favourite dishes, all those we have tried have been very good.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Recommended by friends, food was truly terrible, won't...”

★☆☆☆☆

written by on 23/01/2011

Recommended by friends, food was truly terrible, won't be returning.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“What a disappointment. This used to be a lovely...”

★★☆☆☆

written by on 07/01/2011

What a disappointment. This used to be a lovely restaurant - not any more. Staff surly and more interested in what is happenning with their facebook - text messages and conversations with each other. Main meals took ages to arrive after starters fish with cheese sauce looked lovely but the cheese completely overpowered the fish. Scraped sauce away and could see why the fish was tasteless even when salt added. Will not go back again

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview