I am very disappointed with the attitude and customer service received today at Sainsburys Medowhall Petrol Station. I usually go to BP but had no choice and go to Sainsburys this morning around 9:50 to put petrol in. The total of the sale came to £30.01 i had no pennies or change on me. Gave the lady at the counter £30 and explained i havent got a penny only £50 note, hoping she can let me off this time but there was no understanding from her side instead she was rude and said give me £50 and i will give you change. Didn't really want to break £50 note for 1 pence. I am the sort of person who usually leaves the change and never takese it, and today taught me a lesson that people won't let you off when you have 1 pence short. There was also a comment made by the same cashier- "Dont come back here if you are not happy", how can people work with public with this sort of attitude. People with no customer service just give a bad reputation to a big name like Sainsburys. I will definitely stick to BP after this

I entered Sainsbury Dunstable petrol to fill my car as on empty. Usually you can request pay in kiosk or in store. I needed in kiosk as my replacement debit card is delayed in post... they have polite manual notices on each pump asking customers to pay at pump if possible. I stood there for 5 mins pressing the fuel pump hoping they would activate the pump so I could fill my car... they ignored!!!! I had to drive off the forecourt on empty but did manage to get to BP further up the road... phew I thought! We are not in a cashless economy as off yet so perhaps sainsburys could conform to what is currently normal in this world... cash and card !!!!

I have just read on the BBC News app that prices of oil and petrol have been reducing but are not being reflected at the pumps. Sainsbury’s are not the only major supermarket who are failing to reduce their prices accordingly but, just as BBC News are asking, we should all be raising the same question from ALL the major petrol stations and supermarkets! In the meantime, they are all making big profits whilst people are being complacent.

Twice I have been served after children have been refused their penny change. It might be alright to tell adults Sorry We don't have any pennies. But children should not be treated like this. The second time this happened I was given my penny change but not my receipt so I could get my points added on as I had forgotten my card. I hope these were just 3 mistakes.

for some reason over the last few weeks when i have used sainsburys petrol i only seem to get half the mileage up against the mileage that i get when i use another petrol station i dont understand how this is happening but 3 times now i have put £10 into my car at another station and got at least 75 miles for that tenner. but when i put a tenner in at sainsburys i only get about 30 to 35 miles so unfortunatly i am now no longer using sainsburys petrol even if it is a few pence cheaper. has enyone else experianced this please let me know

i feel that i have been taken for a ride, last night on my local radio station the news headlines were a 3p per litre cut in fuel for both unleaded and deisel i also went onto the internet and the sun headlines was sainsburys is slashing fuel by 3p per litre nationwide i dont know about nationwide but in morecambe there was a 2p per litre price cut i have been lied to and so has my local radio station and the sun the cut should have been more than 3p there quick enough to put prices up but not down

The petrol from this station is far more expensive than most other stations (up to 5p per litre). Since Sainsbury's took over the former Somerfield store we have scene the demise of 3 independant petrol stations. The reason for this demise......they simply undercut the fuel prices that the others were charging......result, the smaller stations could not compete and so went out of business. Sainsbury's now have the monopoly for North Walsham and the surrounding area, as the nearest petrol station is over 6 miles away. Also they frequently have pumps that run out of fuel or unable to supply the fuel. And on top of this there is only one way in and out of this store, which at times causes undue traffic problems.

Used the Sainsbury's forecourt in Grantham yesterday, mainly because all the other stations in town had increased their prices by 1 or 2 pence per litre - including ASDA! Lowest price, great customer service, and even with 4 diesel pumps out of action, very speedy service! The staff set me up with a Nectar card, gave me a laugh and i left with a smile. Overall a great experience

In this area where wages are known to be low Sainsbury's have admitted that because there is no other competition they keep their petrol prices higher than other areas, where as Taunton approx 40 miles away the petrol prices can be 5p a litre less because there is a Morrison's nearby. Tesco in our area also hold their prices high so they are not any better.(Sainsbury's admission to higher prices were quoted to me by email from the costomer services when I asked why the prices were higher)

My concerns are: I drove into their garage with 40 miles showing on my fuel gauge. I put in £29.00 (they were advertising at 1.12). My gauge read 245 miles after filling. The receipt actually showed the cost of the fuel at 1.129!

I then refueled at Bury St Edmunds Sainsbury's. My gauge read 10 miles left. I put in £25 at 1.15 and after filling my gauge read 280 miles.... Less fuel, but more miles? Are they short changing in Devon

I do not understand why, when SAINSBURY'S PETROL is bought from one supplier/refinery in bulk, that the price varies from £1:14.9 per litre in the city stores to £1:18.9 per litre in my local Sainsbury's in our rural market town of North Walsham in Norfolk? Sainsbury's obviously have the 'monopoly' with no competition, so therefore they are exploiting us rural dwellers!We have no choice but to pay this extortionate price which is so unfair and should not be allowed. Our nearest alternative garage is 6 miles away at £1:14.9 per litre but will cost us 12 miles worth of petrol to get it. We are pensioners and cannot afford this extortion from the big boys!!HOW do Sainsburys get away with it????

In my part of the world, Oxford, Sainsburys have a major market share of both their own grocery & other in store products & fuel.
There are two large stores about 10 minutes apart, one north of the city & the other south. Over recent weeks the northen store has consitantly been 3p per litre (across the board) more expensive than the southern store, which has a Tesco 5 minutes away.
So if you're in this part of the world you might want to a) use the southern store, or b), exert some customer pressure on this inequal manner Sainsburys are treating their customers & buy at Tesco .... after all if fuel is so much more more from one store another, what else is at higher prices in store?
As a further guide to the level of injustice Asda, 10 minutes from either store is consistantly 4-5p per litre cheaper than Sainsburys cheapest price .... so who do the big boys think they're fooling?

ON THE WEB IT STATES THAT YOU HAVE A REDUCTION IN THE PRICE OF PETROL
AS WITH TESCO AND ASDA.I HAVE BEEN TO ALL STATION AND THIS IS WHAT I FOUND

QUOTED PRICE ON PC.........................ATTACTUAL PRICE AT THE PUMP

SAINSBURY 84.9 £ 1.17p
TESCO 84.9 1.17p
ASDA 87.9 1.17p

DONT YOU THING IT WAS TIME TO INFORM THE STORES OF ANY REDUCTION OR IS THE INFORMATION SHOWN ON MY COMPUTER JUST ANOTHER PLOY TO GET CUSTOMERS TO THE PUMPS.
I HAVE CHECKED WITH FRIENDS IN OTHER PARTS OF THE COUNTRY. AND THE TELL ME ITS DOWN TO AROUND 90.LTR

I no this seems strange that i rate you quite high and would not recomend you to a friend but its quit simple i ride a heavey motor cycle so do my friends and every time i use your forcourt i have to push my bike of your befor i can start the engine because the electronics on your forcourt block the key fob signal and it wont turn off there for i wont be useing your forcourts ever again its just not worth the hastle i pass it on the way to work and i use a lot of fuel so was filling there every day now il find somewere else even if that means paying more i dont expect you will do anything about it im just letting you no bye

Good octane 95 petrol with friendly staff but always seems to be 1 or 2p above the cost of the local JET garage. Why?

Good food but highly priced! Fairly good range...but, The fruit always goes off within 2/3 days! Especially those which are forced ripe...

The petrol offers would be good for us except that we would have to travel to Brighton to get the 5p off offer!!! Defeats the object!

Does Sainsburys own BP/Shell in the Uk?

Good start but a long way to go to be a better Tesco and truly help the general public!

The websites should have a petrol station locator!

Light & Peace

I have always handed my Nectar Card but this store seems to always put less points per litre bought or forget to put points on and then advise you to put them on at the main store.