Russell Hobbs 9702 Reviews

Watch this item
Russell Hobbs 9702
1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 7 reviews

Thumb down 14% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Average Ratings for Russell Hobbs 9702

  • Ease of Use2.7 stars
  • Durability1.2 stars
  • Style2.9 stars
  • Service & Support0.8 stars
  • Value for Money1.7 stars
  • Overall rating1.6 stars

7 Reviews For Russell Hobbs 9702

  • Guest 27th Sep 2009

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review



    I've had this Russell Hobbs 9702 coffee grinder for I-don't-know-how-many years and it's been brilliant - mind you, I haven't used it for grinding coffee beans, I use it for grinding spices (it's the perfect size for that).

    Unfortunately the lid has now broken (the problem previously identified by other reviewers)so I need to get hold of a replacement lid or two. Any suggestions for cheap and fast suppliers of spare lids?

    I can't really rate it for service and support because I no longer live in the UK, where I'd bought it.

  • mmuuss 3rd Aug 2009

    Reviewer rating: 3 stars


    mmuuss's review has yet to be rated - Be the first!
    Report this review


    The grinder on the Russell Hobbs 9702 worked fine for a few years-but like other reviews have said, the weak link is the plastic 'tongue' on the lid which needs to engage before the machine will grind. This has just broken on mine, making the machine useless-unless I can find a replacement lid! Does anyone know where to get them?

  • Guest 23rd Jul 2009

    Reviewer rating: 1 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    It is only a matter of when, and not if, the safety plug will snap off the lid of the grinder, making the unit inoperable. The lug is so incredibly fragile and badly designed. Mine lasted just over a year before breaking, even though I was aware of the problem and handled the lid with kid-gloves.

    The rest of the russell hobbs 9702 design is neat and well finished with a nice stainless steel shell. It is also quite small (in a good way) and easily stored away. I found the light system (combined ...

  • Guest 22nd Feb 2009

    Reviewer rating: 0 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    The Russell Hobbs 9702 coffer grinder is a bad design all round. I have had 3 replacement lids (2 under guarentee). Drop the lid and the plastic lug which operates the safety switch snaps off rendering the grinder effectively useless. A replacement (if you can find one costs over 8GBP). A good point is it's cheap.

  • Guest 16th Jul 2008

    Reviewer rating: 0.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I would not have bought this Russell Hobbs 9702 if I had known how poor it is. Poor grind, lights do not work properly, cannot cope with small amounts of beans very well, overheats very quickly.

  • Guest 11th Jan 2008

    Reviewer rating: 1.5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    I would not recommended

  • Bridget2 Rank: Lance Corporal 5th May 2005

    Reviewer rating: 0.5 stars


    Bridget2's review has yet to be rated - Be the first!
    Report this review


    The little traffic lights on the front of the Russell Hobbs 9702 are supposed to tell you how long to grind for. They never worked for me.