Cheap Tickets, Reviews - www.cheaptickets.com

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Summary

Here at Review Centre you can compare and find some of the best travel sites, by reading the reviews we have written by real consumers. We have many travel reviews here, so you are able to compare websites like cheaptickets.com.

If you have used cheaptickets.com to purchase tickets, why not write a review and let other consumers know what you thought about it, were they efficient in confirming your ticket, or did you face a nightmare when you got to your hotel? Help others make the right decision, by informing them of your experiences with cheap tickets.


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Latest Reviews

★★☆☆☆

“Poor Customer Service - Unable to solve problem”

Written on: 27/05/2016 by bgSlattery312 (1 review written)

I bought tickets for an event/concert for my mother for Christmas. She lost the tickets and I emailed their customer service to find out what could be done. I received an automated reply, that basically said that they received my email and would get back to me promptly. That was over a month ago and no one has responded yet. I called the phone number and was put on hold a number of times and was eventually told someone would email me soon with what we can do to resolve this issue. They… Read Full Review

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★☆☆☆☆

“WORST SERVICE EVER!!!!”

Written on: 21/05/2016 by UNHAPPY22601 (1 review written)

I spent hours finding a location and flight for my vacation. I quadruple checked everything was correct. I booked the reservation. I didn't think to look at the email confirmation as I checked it so thoroughly when booking. A week before my trip I go to check flight times and notice that CheapTickets defaulted my reservation...flight and hotel to only 1 night instead of the 6 nights I setup. Their customer service was the worst. I spent 2 hours on the phone they ended up charging me an… Read Full Review

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★☆☆☆☆

“Incompetent Customer service personnel ”

Written on: 18/05/2016 by AdysonGilbert (1 review written)

Spent over 8 hours on 4 different calls to Cheap Ticket. Still no flights booked with my package. Now they just put me in eternal hold when I call. I called and booked my own flight through United since I already car and hotel with no refunds eventhough I purchased vacation insurance. HORRIBLE HORRIBLE Service. I don't not recommend using them. Reps are hard to understand due to strong accent… Read Full Review

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★☆☆☆☆

“Terrible! Do not go through them”

Written on: 02/05/2016 by lionking3301 (1 review written)

I work at a hotel and I have had a guest wait over an hour just to send a fax, they said they have sent it and it never shown up, after I demanded to speak to a supervisor about the issues the guest and I were having it finally came in. I would not recommend this to anyone I would just have them go through us and I will match that rate if not better!… Read Full Review

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★☆☆☆☆

“Worse travel agency. Please stay away!!!”

Written on: 24/03/2016

CheapTickets is the worse travel service!!! They are based out of the Philippines and they barely speak and understand English. Not only that, but they are dishonest. When the airline rescheduled my flight to the following day (a whole 24 hours later), I called CheapTickets. The agent called the airline while I was on hold, who told the agent they would refund my ticket since it was rescheduled 24 hours later and asked the agent to do send an email to the airline asking for a waiver code. I… Read Full Review

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★☆☆☆☆

“CHARGING FOR RESERVATION AND THEN CANCELLING”

Written on: 12/03/2016 by damir (1 review written)

this is the last time I tried to use Cheap Tickets, I booked the flight, and entered my credit card information, however, instead to go to the next screen with a receipt and confirmation, I was sent back saying my bank declined the transaction... I called my bank, and they said they paid it, checked my account, and they sure did... it took ma 30 minutes to find a number for customer service at Cheap Tickets, and another hour and 3 or 4 different departments, to finally get to the lady who told… Read Full Review

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Kimmcsmithy's Response to damir's Review

Written on: 23/03/2016

Stay on top of them big time. They've been withholding money from me for MONTHS.

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★☆☆☆☆

“DoN't DO It!!”

Written on: 11/02/2016 by qoReed267 (1 review written)

CHeap tickets customer service is the absolute worse! I've been totally ripped off. I bet they are laughing behind my back… Read Full Review

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★☆☆☆☆

“Boycott Cheap Tickets!”

Written on: 11/01/2016 by Northnb116 (1 review written)

Boycott Cheap Tickets! I paid for insurance to cancel my flight in Dec 2015 and cheap tickets will not honor it. They give the worst possible service, their contact information is almost impossible to find and when you do contact a person, not a recording, they can’t see to find their asses with two hands. I wish I would have book with an airlines that honor their paid insurers. I am asking my friends to boycott cheap tickets to help them avoid backend lies on why they don’t give refunds… Read Full Review

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★☆☆☆☆

“Hiden usa funds FOR CANADIANS.”

Written on: 26/12/2015 by Sincere119 (1 review written)

CANADIANS BEWARE!!! I booked a ticket for my son from Alberta to Bc.. CANADIAN .. I look at my visa and its charged in USA FUNDS so I paid 120 plus More for his ticket! I called them to fix it and they said NOPE SORRY you have 24 hours to change if from usa funds to Canadian. I was SHOCKED.. and NEVER SEEN ANYTHING TO ALERT ME to that fact. I go back to my email and you have to click on the total and SNEAKILY under it is the usa to canadain funds.. THEY TOTALLY RIPPED ME OFF! SHAMEFUL COMPANY!… Read Full Review

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★☆☆☆☆

“Hiden usa funds FOR CANADIANS.”

Written on: 26/12/2015 by Sincere119 (1 review written)

CANADIANS BEWARE!!! I booked a ticket for my son from Alberta to Bc.. CANADIAN .. I look at my visa and its charged in USA FUNDS so I paid 120 plus More for his ticket! I called them to fix it and they said NOPE SORRY you have 24 hours to change if from usa funds to Canadian. I was SHOCKED.. and NEVER SEEN ANYTHING TO ALERT ME to that fact. I go back to my email and you have to click on the total and SNEAKILY under it is the usa to canadain funds.. THEY TOTALLY RIPPED ME OFF! SHAMEFUL COMPANY!… Read Full Review

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★☆☆☆☆

“NO REGARD FOR CUSTOMERS - TICKETS I PAID FOR DON'T...”

Written on: 21/11/2015 by Bowentf1983 (1 review written)

I purchased tickets for an event on cheaptickets for adjacent seating from the seating I'd already purchased 3 tickets for at a large venue with ticketmaster. All of the other reputable ticket vendors had no tickets. Somehow cheaptickets did. I didn't question it because it looked reputable and I'd just discovered that more would be traveling with us and we'd need more tickets. The tickets were about $15 higher each for the same seating. A message said that you would receive confirmation… Read Full Review

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★☆☆☆☆

“Insurance does not pay even close to 100% of cancelled...”

Written on: 18/11/2015 by DeangeloDominguez (1 review written)

Insurance does not pay even close to 100% of cancelled trip even after claim approval, this is a trick.  Beware of bad service and misrepresentation… Read Full Review

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★☆☆☆☆

“Rip-off alert! They don't control tickets, late delivery”

Written on: 30/10/2015 by ZoeMills268 (1 review written)

My family wanted to see a Saturday 6pm MLB game and we live 5 hours away from the venue. So at 8am Saturday after looking at three ticket sights, two of which deal directly with the ticket holder to resell their tickets, I decided to try Cheap tickets since I liked the seat location they had listed. It was also an E-ticket which is listed as available for immediate download. I then bought the tickets and prepared to download the tickets. The other two companies I have used, always have… Read Full Review

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★☆☆☆☆

“No refunds possible, changes are incredibly expensive.”

Written on: 27/10/2015 by 499Hill (1 review written)

I've been using this site for years and years, and finally they broke me. I planned a trip to London from the States for fun. It turns out that my company wants me to stay overseas, so I'll be flying elsewhere rather than using my return tickets at the end of my London trip. I called to see what could be worked out; a partial refund or even a partial credit would have been just fine with me. Unfortunately, the airline can't do anything as the tickets are under contract with Cheaptickets. I… Read Full Review

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Kimmcsmithy's Comment

Written on: 03/02/2016

Update: Even though CheapTIckets said that I was legally obligated to "forfeit" any and all flight costs, the airline disagreed and has offered me a refund of several hundred dollars. Unfortunately it has to be refunded via the booking agent. Though it's been fully processed, CheapTickets has been withholding the money for several weeks. I'm calling regularly to try to settle this.

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Kimmcsmithy's Comment

Written on: 29/02/2016

Update: Cheap Tickets continues to give me the runaround. No resolve or refund yet.

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Kimmcsmithy's Comment

Written on: 29/02/2016

Update: Cheap Tickets continues to give me the runaround. No resolve or refund yet.

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Kimmcsmithy's Comment

Written on: 23/03/2016

Update: Still no refund. I've spent hours on the phone with Cheap TIckets / Orbitz and Virgin Atlantic, each of whom claim that it's at the mercy of the other. I was recently told that I should wait another 45 days for any update. Seems to me that they're trying to get me to lose interest.

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Kimmcsmithy's Comment

Written on: 29/03/2016

Final update: Money is finally in my account after contacting CheapTickets' social media team. In total, it took almost 20 emails and almost 30 phone calls to get this done. Booking through the airlines has been the answer to each of these problems for my last (literally) 18 flights.

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★☆☆☆☆

“RIP OFF!”

Written on: 27/09/2015 by Jaylan207 (1 review written)

Don't use them!!!! The event we were going to got cancelled do to rain (ball game), and I called at 8am the day before we were do to arrive and the penalty to cancel was the full price of the hotel stay! Needless to say, we didn't make the 4 hour trip, we didn't stay in the room, and we didn't get a refund! NEVER AGAIN!… Read Full Review

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★☆☆☆☆

“BEWARE CHEAP TICKETS”

Written on: 12/08/2015 by McClurewa80 (1 review written)

UNBELIEVABLY TERRIBLE ! BOOKED ME FROM SAN DIEGO TO NYC WITH A 32 MIN CHANGE TIME AT LAX AND IN DIFFERENT TERMINALS ! WHEN I DISCOVERED THIS AND WANTED TO CANCEL MY FIRST (ONLY 1 HR )FLIGHT AS I KNEW MY LUGGAGE WOULDNT MAKE THE CHANGE THEY SAID THE COST TO DROP THE SHORT FLIGHT WOULD DOUBLE THE COST OF MT TICKET !!! IF I DRIVE TO LAX AND NOT GET ON THE FLIGHT FROM SAN DIEGO THEY WILL NOT LET ME GET ON THE NEW YORK FLIGHT DO NOT USE CHEAP TICKETS BUYER BEWARE ! … Read Full Review

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★★★★☆

“It was quick n easy ”

Written on: 20/05/2015

I booked my trip to London from toronto Conformation came in few minutes Not only that checked with Airlines too they have my booking too. Let's see few days to fly. … Read Full Review

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★★★★★

“It was a breeze, good price”

Written on: 04/04/2015 by CaitlynOlson (1 review written)

No bait or switch price as advertised. Could not have been happier… Read Full Review

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★★★★☆

“THANK YOU TO AGENT, BUT HORRIBLE EXPERIENC WITH FRONTIER”

Written on: 26/01/2015 by Highmtnlady68 (1 review written)

To whom it may concern, I wanted to thank the Cheap Ticket's agent who tried to help me when I had serious problems with Frontier Airlines. We were on the phone for HOURS. She tried her best to reason with Frontier and come up with the best solution for me but Frontier refused even to even pick up the phone until they wanted and refuse her request of a curtsey to put me on a new flight. I do wish that Cheap Tickets would not sell tickets for this airline. After talking to family, friends, and… Read Full Review

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Kimmcsmithy's Response to Highmtnlady68's Review

Written on: 29/02/2016

This is the story Cheap Tickets gave me time and time again with another airline. I eventually went to the airline directly and had no issues with contacting them.
Just thought I'd mention that this seems to be a bit of a scheme they play with money / refunds / changes to any airline ticket.

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★☆☆☆☆

“NEVER USE THEM THEY SUCK!!!”

Written on: 20/01/2015 by Mohamed110 (1 review written)

CALLED FEW HOURS BEFORE FLIGTH TO RESCHEDULE DUE TO DIABETIC ILLNESS ON A DISABLED AMERICAN VETERAN . WHO WAS GOING DOWN TO NY TO EMPTY HIS MOTHERS home who IS RECENT DECEASED Yes we got the INSURANCE . FIRST U R CALLING ECAUDOR . SPENT A HOUR FOR THEM TO TRY TO CHANGE ME 3 X THE PRICE I Paid for the ticket ...which was double what I could get online at that very moment via jet blue and priceline… Read Full Review

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