Cheap Tickets, www.cheaptickets.com Reviews
Summary
Here at Review Centre you can compare and find some of the best travel sites, by reading the reviews we have written by real consumers. We have many travel reviews here, so you are able to compare websites like cheaptickets.com.
If you have used cheaptickets.com to purchase tickets, why not write a review and let other consumers know what you thought about it, were they efficient in confirming your ticket, or did you face a nightmare when you got to your hotel? Help others make the right decision, by informing them of your experiences with cheap tickets.
Latest Reviews
★☆☆☆☆
“Misinformation and lack of access to Terms and Conditions”
Written on: 20/05/2013
I was very disappointed with cheaptickets customer service. I called multiple times to try and arrange a change to my itinerary. Each time I was given different, contradictory information by the agents. I was told I could change my ticket, I was told I coudn't change my ticket, I was told to call the airline, I was told by the airline to call cheaptickets. I spoke to multiple supervisors but was unable to get the same answer twice. When you book, you agree to terms and conditions. However,... (read more)
★☆☆☆☆
“Cheap tickets equal cheap training for employees ”
Written on: 17/05/2013
Do not ever book though this company. They do not honor what they say and it has been very frustrating. I will not let it ruin my vacation but on my next travels it will not be done through them. I agree, go straight to the airline or cruise ship. I guess you live and learn and i sincerely believe that they will get theirs. You can not lie and treat people like they are nothing and keep a business running, I do believe there are still honest people that are there to do the right thing. Just... (read more)
★☆☆☆☆
“7 planes later and no sleep”
Written on: 02/05/2013
worst company ever had to take 7 diferrant planes to get to my destination in colombia didnt sleep for 2days and on my way back didnt sleep for three days bogota colombia couldnt find my ticket and missed my conectioning flight in panama stuck there for for the day then couldnt get a flight out of la they messed up my ticket there too 3 days in the air and about a hour of sleep never again its better to go through the airline (read more)
★☆☆☆☆
“WORST OF THE WORST”
Written on: 14/04/2013
I needed to change reservations and to cancel a Hotel reservation . The recording asks for my phone number but does not recognize phone numbers out of the US so it put in me on hold and It took them 58 minutes (yes 58) to answer . Then another 15 to tell me that I cannot make changes in my tickets and that my ticket was not refundable . I said my ticket confirmation does not mention that the tickets are not refundable and she said that it is in the "Fees Rules" section but guess what ,... (read more)
★☆☆☆☆
“this company offers cheap flights which are no longer...”
Written on: 27/03/2013
this company offers cheap flights which are no longer available ,put you through a process of booking charging you a fee and then let you know that its no longer available. it happened to me few times choose another website they are unrelible (read more)
★☆☆☆☆
“I booked a hotel, flight and car through cheap tickets...”
Written on: 25/03/2013
I booked a hotel, flight and car through cheap tickets last year. I got very sick the morning I was leaving and called the airline to try and change times. The airline told me to call cheap tickets back since I booked through them. I did and they assured me I would be reimbursed for the flight plus a $150 change fee. Since cheap tickets was the middle man and the airline was unable to cancel the flight for me, I assumed cheap tickets would call the airline directly. They did not even after I... (read more)
★☆☆☆☆
“Worst company ever!”
Written on: 15/03/2013 by Dude911
The absolute worst company associated with travel I have ever dealt with. They took my money and when a problem arose with my ticket due to a glitch with their computer system their only answer was "There's nothing we can do." The only reason I was even able to get on the correct flight that wasn't canceled is because the lady at the American Airlines desk helped me purchase a new ticket. I am now in the process of filing complaints with the Better Business Bureau and my credit card... (read more)
★☆☆☆☆
“HORRIBLE ”
Written on: 01/03/2013
I will never do business with this company EVER again! I'm waiting for my refund of about $5000 when my tickets were only $3000. They charged my credit card twice the first time and when I called customer service NO ONE WAS HELPFUL!! They kept putting me on hold and hanging up on me. The second time when I received the email I noticed they spelled my cousins name wrong. They had to cancel the whole reservation and I had to pay $38 and I'm still waiting for my refund. They have made this... (read more)
★☆☆☆☆
“You don't want to deal with their customer service”
Written on: 25/02/2013 by padesnig
I got a tickets from them, just to save few $ on international flight - big mistake. If you have a chance to buy directly from airline, that the way to go. If something has to be changed, there will be no middle man (agency). I had a family emergency and had to cancel the flight. Airline accepted the reason. It took only 3 months of weekly calls to get the refund. It is not something you want do, specially when you have emergency to deal with. Every time I reached their outsourced customer... (read more)
★☆☆☆☆
“false itinerary”
Written on: 02/02/2013
After purchasing tickets from Cheaptickets, I discovered why they are cheap. They treat you cheap. I asked for specific dates and the printed itinerary showed the correct dates, except for a sneaky need to overnight getting me to my destination a day later than what the itinerary displayed. They refused to resolve it without a charge. Cheaptickets, cheap customer service. (read more)
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Showing 1 - 10 of 103 Reviews
★☆☆☆☆
“Vacation almost ruined!”
Written on: 01/02/2013 by Bboyle (1 review written)
We booked our trip to Thailand on cheap tickets. The itinerary was leave Boston at 7 pm on american To JFK- leave JFK at 10:05 on etihad. I called cheap tickets to ask if 1 hour and 30 minutes was enough time to land at JFK in terminal 8 and get to terminal 4 and on our next flight. They assured me it was plenty of time. The weather that day was cold and windy and snowy in Boston. We called them and asked if we could drive to JFK and catch our etihad flight. We could not miss our... (read more)
★☆☆☆☆
“not cheap tickets, but cheap attitude”
Written on: 02/12/2012 by Armen
It took me 6 months of almost weekly calls to rebook cancelled reservation. I end up paying full price of a new ticket in addition to the credit of full price ticket that I had with them. to cut it short: STAY AWAY FROM WWW.CHEAPTICKETS.COM (read more)
★☆☆☆☆
“Cheaptickets.com ruined my parents trip and mine.”
Written on: 24/09/2012 by famadori (1 review written)
This is by far the worse site and business I have dealt with. I have worked in the travel industry for many years and I have never seen such poor customer service from a travel industry business. My parents purchased ticket from Chile to fly all the way to Hawaii to visit my new born daughter and their itinerary was a night mare thanks to this miss managed company. My parents are now going to have to buy a whole new set of tickets to fly back home and now because of the short each ticket... (read more)
★☆☆☆☆
“Save your money; shop elsewhere.”
Written on: 07/09/2012
A month ago I bought a plane ticket for a friend because the price was low and the availability was limited for the flight. I also bought travel insurance in case the ticket needed to be cancelled on account of unforeseen circumstances. Unforeseen circumstances arrived and I went to cancel the ticket. Unfortunately for me, the trip was not listed under my account even though I'm the purchaser and I have the itinerary and confirmation number e-mailed to me. I hunted around to figure out... (read more)
★☆☆☆☆
“Everything people say is true”
Written on: 01/09/2012
I am in the middle of an itinerary in Brazil and need unfortunately to make a change to my ticket. Everything prior reviewers have said about CheapTickets is true - as an international education professional who works with thousands of students each year, I am 1) appalled that I was suckered into using them and 2) going to make sure I tell each and every student coming through my university's study abroad office never to use CheapTickets.com and Orbitz again. I experienced all of the... (read more)
★☆☆☆☆
“Should be investigated and shut down!”
Written on: 16/08/2012 by poadyme2
I am currently in battle mode with Cheaptickets over a hotel they booked in Virginia beach Virginia, What a mistake! First the booking agent tells me what i want to hear ,that they have a room with a ocean view,then after confirming he tells me the room has no such view so I said I will take a kitchenette with no view if nothing else so he then apologized and said he could refund all but $10 penality and would issue a coupon for $50 for future use with Cheapcrooks (as if anyone would use... (read more)
★☆☆☆☆
“Worst Customer Service on Planet”
Written on: 11/08/2012
Book a flight with different legs by different airlines and no one takes responsibility for anything - most importantly Cheap Tickets. Leg one was from Eugene to San Fran on JUNE 30 Last leg was Vegas to Eugene thru Seattle on Alaska on August 9 United cancels Eugene to San Fran flight and someone cancels ticket on August 9th Try to get boarding pass on August 9th and Alaska says reservation was canceled. Alaska blames United. United does not answer after 50 minutes. Cheap Ticket denies... (read more)
★★★★☆
“cheaptickets.hk GREAT , not sure about cheaptickets.com”
Written on: 26/07/2012
I did a booking via cheaptickets.hk, I then search online on the site review for "cheaptickets" and got freaked out, since every review i read was terrible. BUT--- Then, I find out that cheaptickets.com is a different company from other cheaptickets domain, such as cheaptickets.hk, cheaptickets.nl, etc etc . The later belongs to BCD-NV , a dutch firm. So, what i did was to book a ticket from cheaptickets.hk, and for some reason, it really generate the CHEAPEST BEST deal that all other... (read more)
★★★★☆
“Just used the site, so far so Good!”
Written on: 22/06/2012
We booked two rounders from Bangkok to Portland, Maine on Emirates. The fare was the lowest fare we could find that made the most sense in terms of airline/route/price. Cheaptickets.com and Orbitz were the ones the had the best prices for the enitire 8 days we surfed the web for the best deal. Only after my purchase, when I saw that an actual e-tcket had not been issued and that Cheaptickets.com was going to send a later confirmation after the Emirates Airline "accpeted" the purchase I got... (read more)
Guest's Comment
Written on: 28/06/2012
June 28, 2012
Trip Network, Inc. (d/b/a CheapTickets)
Customer Service Department
500 West Madison Street, Suite 1000,
Chicago, Illinois 60661
1-888-922-8849
To the Manager:
Re: Commendation - “(name removed) from the Customer Service Supervisor's Department”
The purpose of this letter is to formally and publicly commend (name removed), a supervisor in the Customer Service Department, for the excellent service he provided us last June 22, 2012. I am very grateful for his willingness and eagerness to help us in solving our problem.
It was my second time to book with CheapTickets and never in my wildest dreams have I ever imagined that my boss's ticket will be cancelled without notification and I would learn about it (when I was trying to reserve a seat with Finnair) a day before his scheduled flight. I am based in the Philippines, and I have called CheapTickets since 2:00 in the afternoon, trying to fix things so that my boss can attend to a very important conference. I've talked to several customer representatives but nobody has given me a solution. (Names removed) promised to call me back, but they didn't and they refused to take my call. I had to explain my circumstance to another agent. (Name removed) was the only agent who cared enough to transfer our call to the supervisors. I had talked to a supervisor, but she wasn't as accommodating as (name removed). (Name removed) asked us to just purchase a new ticket and offered us a refund. That was very frustrating since we have decided to buy the ticket last March to avail a cheaper price and it is impossible to get a low priced ticket when the departure date is already that day. It took us 11 hours to get a clear resolution. It was only (name removed) who took charge and acknowledged that it is indeed CheapTickets' responsibility to replace our cancelled ticket with no additional cost. At around 1:00 am, (name removed) has given us an itinerary and at 5:00 in the morning, my boss' flight was booked.
I have never made a commendation letter in my entire life, but I feel that (name removed) really deserves to be praised for his excellent customer service skills.
After this incident, my boss has decided not to book flights with CheapTickets but because of what (name removed) did, I will surely convince him that aside from offering the lowest fares available, Cheaptickets is very customer-friendly, and it provides fast and effective solutions.
Very sincerely,
Jellyann Anonuevo
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Oa.berrio691's Comment
Written on: 20/03/2013
What is the contact e-mail of CheapTickets.com? I need to make some questions, and i prefer to do it by mail?
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★☆☆☆☆
“Julian, horrible customer service rep”
Written on: 09/06/2012
I was on the phone speaking to the customer service rep. I had a simple question regarding why the change I made yesterday has not been posted on their website and why isn't there any e-mail confirmation like they promised. He was very impatient, put me on hold for more than 10 minutes after he told me that he will not put me on hold and will be right back. By the way, non of them speaks clear English. They are all speaking very fast, and they lost their patient with you then you ask them... (read more)
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Showing 11 - 20 of 103 Reviews
★☆☆☆☆
“SAVE YOUR MONEY”
Written on: 12/05/2012 by Disgruntledexcustomer
I made hotel reservations through these people, they took my money and never made the hotel reservations! The hotel was completely sold out by the time I had arrived and I was left stranded 1,000 miles from home and the only response I got was "I'd be happy to cancel your reservation for you, feel free to go ahead and make other arrangements. You can expect a refund in the next 5 days". Really? They take the money that was ibudgeted for lodging and then have the courtesy to give me the... (read more)
★☆☆☆☆
“Do not ever use this site”
Written on: 10/05/2012 by patrick1972
My father in law booked a ticket on cheaptickets. The flight was cancellend and then the tix were supposed to be rebooked. However, it was operated by United, but US airways was the one responsible for rebooking. It was a nightmare. I spent over 4 hours on the phone trying to figure it out. Never use this site (read more)
★☆☆☆☆
“Doeen't protect seat reservations”
Written on: 30/04/2012
On a flight from Houston to Frankfurt, I first received a "confirmation" for the two seats together I picked for my wife and self. Just before leaving my seats were different- one on each side of the aircraft (767). Cheal tickets staff tried to tell me that only airlines can confirm- but they don't warn their customers with that and they print "confirmed on the ticketing information. Will never use this outfit again. I demanded a refund of the service fee and received it. (read more)
★★☆☆☆
“There are some things you need to know about this company.”
Written on: 29/04/2012
I bought tickets at cheaptickets.com and learned the lessons. 1. If you are traveling as a family, they will book you on separate seats. In my case, they separated my 2-year-old son to sit by himself for 11 hours. You have to keep calling them to get the seats arranged. 2. Customer service representatives do not speak clear English. You have to have very good listening abilities since they speak to you in thick accents, mostly Indian accent. 3. You have to call them back to verify all... (read more)
Guest's Comment
Written on: 10/05/2012
i have been chasing this for awhile,i booked british airways flight from london to lagos for £480 from 31 may 2012 to 21 june 2012 with someone called Austin whom works in the company and made and advance payment of £250 on the 13 of april 2012 by transfer from my bank account to theirs and was agreed whats left to be paid in a months time only to ring their office number and found out its be disconnected.i have every mains possible phone calls,websites,written emails etc but no respond.could someone get back to me asap for my refund?
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★☆☆☆☆
“Worst choice on the internet”
Written on: 25/04/2012 by nofan11
Had to cancel a flight due to a family emergency, they were unable to help in any way other than credits for a future flight (with a $150 additional fee to use those credits...) Just spend 2 hours trying to use those credits and have been on hold for over an hour now. I keep being sent to different people. Very frustrating to deal with and I would never suggest a friend to deal with these clowns. (read more)
★☆☆☆☆
“BAD NOT WORTH IT DONT BOOK FROM THESE GUYS ”
Written on: 14/04/2012
if your booking a flight with these guys just make sure your 100 percent sure that your going cause what your told when you first call wont be the same thing your told when u call back i learned my lesson "Cheap Tickets" (read more)
★☆☆☆☆
“scam”
Written on: 29/03/2012
this whole website is a scam. i had bought tickets from cheaptickets.sg. the following 1 month of exchanging emails with this company was a nightmare. for starters, this company did not even have a valid number to call. second, my name was just missing a letter and they shirk the responsibilty by just saying that i had to pay SGD75 to add in the letter. THIS IS RIDICULOUS. would any1 of you pay 75 bucks for the sake of a missing letter and now they said that they will reissue a new ticket... (read more)
★☆☆☆☆
“More time on Phone than vacation”
Written on: 26/03/2012
I used CT in the past with no issues. Go figure I sign up for a trip no confirmation and they only take out half of the trip. I call them No one has a clue what is going on. Then I tell them to call my bank put money right back in NOW they do... But your never going to believe this Cheaptickets kept their $2.00 for their f up.... Really???? I will plaster all over face book not to use cheap tickets and we know Orbitiz owns them so guess what! FACEBOOK HERE I COME (read more)
Guest's Comment
Written on: 29/03/2012
I just had the same thing happen now...they hit up my card three times with $2.00 fees...I hate Orbitz and this sister company!! Dont bother with calling a rep they had me on hold for over an hour with only disconnecting me once I asked for a supervisor...NEVER AGAIN!
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★☆☆☆☆
“Cheap Tickets = Frustration + Headaches - Refund”
Written on: 24/03/2012 by ILOVEORBITZ
My experience with cheap tickets started off excellent. I was able to purchase a reasonably priced ticket to the east coast two months in advance. However due to unforseen circumstances I had to cancel my trip. I tried in vain to reach the cheap tickets customer service represetatives. After being placed on indefinate hold and not mention being hung up on twice, I was able to speak with a represetative. The representative informed me of my only option of cancelling the ticket and after... (read more)
★☆☆☆☆
“Do they sell tickets at all?!”
Written on: 16/03/2012
Twice I ordered tickets there and both times first I got confirmation and the next day I got the following message: "We regret to inform you that, due to limited availability, the airline was not able to confirm the flights you requested. As a result, no tickets have been issued for this trip and we have reversed any credit card charges." I bought the same flight at Orbitz and they confirmed it and issued the tickets the same day... Moreover, Cheaptickets blocked the money on my credit card... (read more)
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Showing 21 - 30 of 103 Reviews
★☆☆☆☆
“they stole my money! Ipaid for 2 tickets by CC never...”
Written on: 19/02/2012
I paid for 2 tickets BKK - DPS at a cost of B21,650 [about US$700] they didn't issue any tickets. I phoned their customer center in Hong Kong, which was an international call and quite expensive. They told me I didn't have a reservation, I said yes but you have my money. I called my credit card company and filed for internet fraud which they accepted and they took the money into an investigation account.Their Bangkok office doesn't issue a phone number, presumably they got fed up of... (read more)
★☆☆☆☆
“Very POOR customer service!!!”
Written on: 25/01/2012
To everybody and my fellow Filipinos who wanted to make ticket reservation specially international flights and your connecting flight is CHINA AIRLINE....DON'T do it you will regret it at the end. I made a ticket reservation from McAllen Tx to Manila since November 7, 2011 for my flight back home on April 27, 2012. 3 months before my flight they sent me an e-mail that there are changes in my flight itinerary that China Airline canceled the flight on that day and they want me to stay in... (read more)
★☆☆☆☆
“Do not book unless you expect to get tickets!”
Written on: 29/12/2011
This is an unthrustwhorty site. Beware! Just beware that theycan charge you and not reserve/issue tickets. I booked two tickets online and saw that I was immediately charged the full amount. I did not receive an email with the flight info however. I got concerned and called customer service. I found out that while they had charged me, I didn't have a reservation because of a "glitch" that happens often. So after 3 hours of being put on hold, contacting my credit card, talking with a... (read more)
Guest's Comment
Written on: 25/01/2012
OMGOSH this exact same thing just happened to me yesterday!! Now my credit card company tells me I just have to wait a minimum of 5 days for the "pending charges" to come off. Soo scared I might just be stuck with over $1000 worth of charges! What a nightmare!
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★☆☆☆☆
“Never again”
Written on: 29/12/2011 by ravendragonwing (1 review written)
Booked a trip to London for 1 week, flight, hotel, and a walking tour. Hotel was supposed to have a phone, mini-bar, fridge, the usual amenities. When we got there, there was a phone in the room, but it didn't work and it cost 50p a minute to use the desk phone. You had to call 24 hours in advance for the walking tour, but we had no phone, so there goes $32. When I tried to chat online with Cheap Tickets (internet was 2.50 quid an hour, even though Cheap Tickets had them listing free... (read more)
★☆☆☆☆
“NEVER USE AGAIN”
Written on: 27/12/2011 by shawbecky6
cheaptickets.com was one of the worse decision my husband and I ever made. We will never use them again. It started out a good decision until they email us about a modification. After many phone calls at an hour and half a call. We still were calling them from the airport about our flights. And to top it off, you never get to talk to anyone in the USA, that can ever remotely understand where you are trying to book you flights. We ended up going from Amarillo, Tx to Houston, Tx then... (read more)
★☆☆☆☆
“horrible customer service!!! ”
Written on: 16/12/2011
Was in the conversion with Ashley. She decides to hang up in my face while I was talking to her stating its not her problem if my tickets can not be refunded....which by the way I purchused through Cheaptickets.com... seriously?? I didnt curse I didnt get loud...horrible.... (read more)
★☆☆☆☆
“DO NOT USE”
Written on: 28/11/2011
Please do not use this company. They are less than forthright about any changes. My mother died in Oklahoma and my husband drove out to drive me back to Virginia. When I attempted to "use" the remaining portion of the ticket, Delta Airlines was wonderful but informed me that Cheaptickets required that my ticket must reflect a Tulsa to DCA trip. This is pretty hard when I live in Virginia. I urge you not to use this service. I have never written a review in my life but even in my grief... (read more)
★★★★★
“Great experience ”
Written on: 28/11/2011 by Seashore26
I was pretty scared after I read the reviews of cheaptickets.com, but I was pleasantly surprised. I booked a flight for thanksgiving weekend that was available on cheaptickets but not on the airline website. My seat was there though, my flights were on time.. everything was flawless. I called the cheaptickets.com service line before the flight too and they answered and were very nice. Would recommend. (read more)
★☆☆☆☆
“Don't waste your time on this cheater...”
Written on: 03/08/2011 by michielvdboom (2 reviews written)
They are puting nice priced flights on their site which, by far, they are not able to deliver. This you will find out after calling them from abroad (Holland) on their costly number... but then they will tell you that after a certain date you will be able to get your desired flight for the advertised price... so after re-aranging your travelplans to meet the new dates you will call them (next day) again... only to find out that the price is still the same high price NOT mentioned on their... (read more)
★☆☆☆☆
“Never ever ever use cheaptickets”
Written on: 26/07/2011 by steto (1 review written)
I purchased a multi-leg itinerary for a flight from Los Angeles to Bordeaux and back through cheaptickets. At almost every stage of the return journey I found that the airlines did not have a record of my ticket, and every time, at three airports -- Bordeaux, Amsterdam and Minneapolis -- I had to talk to supervisors and beg and cajole in order to get on the plane. Then when I got home I found that the rental car I booked through cheaptickets had been charged double. (read more)
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Showing 31 - 40 of 103 Reviews
★☆☆☆☆
“DONT USE CHEAPTICKETS!!!”
Written on: 22/07/2011 by cozofdeath
These people are scam artists in the making! I literally just got back yesterday from vacation to write this! When they show you what package you can get that doesn't mean they have contacted the people at the hotel, car rental, etc. it just means these are the services that are available. That means if you pay for a car rental for instance at Budget when you land to get the car budget will tell you cheaptickets never talked to them and they have NO information regarding your purchase at... (read more)
★★★★★
“Best prices.....cheap, cheap, cheap!!!”
Written on: 16/06/2011 by Terra
I've used cheap tickets twice now...A flight and hotel in Chicago, flight, hotel and rental car to Florida. This is absolutely the cheapest I've seen on the internet. My first question to all these unhappy campers giving bad reviews....DO YOUR HOMEWORK. When it comes to accomdations...google the hotels you see first before you book...I always check out trip advisor before I book for the comments and reviews....I have called customer service before and never had such long waits as mentioned... (read more)
Guest's Response to Terra's Review
Written on: 23/07/2011
You must not be doing your homework or you work for cheaptickets and posting a review would be illegal. Many people have posted not getting emails for flight changes but that is only one of many many complaints. If the majority of people are having problems don't come off smarter than everyone because more than likely you either got lucky or are lying. Here are somethings that I would like you to answer... Why the crappy customer service? People waiting a half hour or more to just get a simple answer? Or how about this since it has happened to me...I go to pick up my car rental which I bought through cheap tickets with insurance but when I get to the car rental they have no record because cheap tickets doesn't even contact the car rentals. They simple create a false insurance get you to buy it and it is completely worthless. So then you must buy car insurance again to actually purchase legal car insurance. The list goes on and on. Scam Scam Scam! People don't fall for this!
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★☆☆☆☆
“Whatever you do, for your own sanity, do not use...”
Written on: 30/04/2011
Whatever you do, for your own sanity, do not use cheaptickets.com.
A few days ago, I booked a complicated itinerary on cheaptickets.com, because United's website does not work well for multi-city itineraries. Yesterday, I decided to change the routing a bit, and after being told by United that I needed to make any changes through the purchasing agents, I called cheaptickets' customer service hotline.
The first agent I spoke to was friendly, but left me on hold for approximately 30...
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★☆☆☆☆
“Very disappointed in the service... I would not...”
Written on: 15/04/2011
Very disappointed in the service... I would not recommend cheap flights to anyone.
I booked a flight for April 14th, when I showed up on the 14th, United said the ticket was actually booked for May 14th! Then when I called customer service they said there was nothing that could be done about it and continued by putting me on hold indefinitely. Now, I am at a loss for $340. I feel cheated.
(read more)
★★☆☆☆
“I let my my daughter book the flight and hotel stay.....”
Written on: 05/04/2011 by kelligurl (1 review written)
I let my my daughter book the flight and hotel stay.. prolly a mistake there but she has learned from the best. The flight was great no problems. The shuttle drive/driver was horrible we found out we were over charged for oneand then the driver tried to hustle us for a tip.The hotel was Aweful, dirty carpets,stains on the headboard,bug stains on wall, wash cloth issues (go figure), elevator issues on a Friday nite.
The problem was after we thought about it we found that we could take the...
(read more)
★☆☆☆☆
“Booked a ticket to Cairo 2 months in advance. . .The...”
Written on: 09/03/2011
Booked a ticket to Cairo 2 months in advance. . .The day before the riots. I waited for 2 weeks before called nearly every day to cancel. I was put on hold for a total of 4 hours and still not resolved. They are impossible to deal with just transfering you around and forgetting about you on the phone. Since I am not based in the U.S. my phone bill almost cost me as much as this unused ticked!!!!!
I would never ever reccomend them to a friend, and if I could I would boycott the hell out...
(read more)
★★★★★
“I've been using Cheaptickets for years and never had...”
Written on: 06/03/2011
I've been using Cheaptickets for years and never had any problems. A few months ago I booked my tickets home through them for my wedding. I got an email a few days ago that my itinerary had changed (because of United Airlines not Cheaptickets). The new flight was horrible so I called United and they gave me another flight that was pretty bad. Feeling disillusioned, I called Cheaptickets in a last ditch effort to get a better flight. I was on hold for about 15 minutes but it was worth it,... (read more)
★★★★★
“Got worried about the initial reviews read about...”
Written on: 13/02/2011
Got worried about the initial reviews read about cheaptickets nonetheless proceeded only because they are the only one offering the best rates from the UAE to Toronto via Chicago. Got my booking confirmed, my ticket at the cheapest rate and e-ticket in just under 30min - and that's booking from Abu Dhabi using UAE issued credit card! No Hassle Transactions! Ended up signing as a member! (read more)
★★★★★
“I was really quite concerned after reading reviews...”
Written on: 10/02/2011
I was really quite concerned after reading reviews here and elsewhere but we were pleasantly surprised. Bought tickets for a family holiday and have no complaints. Excellent price and customer service was quite good. No mishaps. (read more)
★☆☆☆☆
“Reis geboekt via Cheaptickets. Dit was de eerste keer....”
Written on: 11/01/2011
Reis geboekt via Cheaptickets. Dit was de eerste keer. Nooit meer. Cheaptickets toont niet de specifieke reisvoorwaarden bij je boeking. Ook niet achteraf. Dus geen email met de reisvoorwaarden van de airline. Wil je deze inzien, dan moet je daarvoor bellen, want alleen zij hebben deze in de computer staan. Ze geven je deze niet ter inzage. Je kan deze dus niet controleren.
Een belachelijke manier van opereren natuurlijk. Absoluut niet transparant. Bij het omboeken van een ticket kreeg ik...
(read more)
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Travellingfrequentlys's Comment
Written on: 13/09/2012
Septeber 13, 2012:
I totally agree with you....SAVE YOUR MONEY; SHOP ELSEWHERE! I just got off the phone with a supervisor at Cheaptickets. After I booked flights for my sister and I, the confirmation through email showed that one of the traveller's name came up incorrect (like completely incorrect!! Not one letter which could have been my error, but a complete name!). In addition, I opted for the traveller's insurance but it didn't end up going through, so in the end I was told I would have to contact the insurance people to buy it separately! When I contacted them about the errors, they apologized, told me that they would fix the errors and that they would not charge me because of it. I never received any confirmation that the mistakes were fixed and after talking to about 3-4 representatives, I finally got through to a supervisor, who blamed the whole thing on me! I'm so shocked at the incident. Because I value my time more than spending hours on the phone and emailing these invalids, I told them to go ahead, charge me 70 USD to change the name, but I will never use their service again! I'm just shocked they blame me for their errors and then charge me for it...I guess business is not going so well for them afterall....understandable and well-earned!!