Bennetts Motorcycle Insurance Reviews - www.bennetts.co.uk

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★★★★☆
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Latest Reviews

★☆☆☆☆

“Customer service is awful!”

Written on: 21/08/2016 by Edwardg47 (1 review written)

Threatened with cancellation of policy from the outset. Difficult company to call and get an answer. Kept asking for certificate of no claims even though it was sent several times.. always with the threat of cancelling the policy..which eventually they did and applied more than the cost the premium than the insurance! do not respond to emails requesting a call back, but will send you a random one saying...'call us now, we're quiet at the moment' if they have difficulty with this end on the… Read Full Review

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★★★☆☆

“Communications are not the best !!!!”

Written on: 15/08/2016 by Snydertu1993 (1 review written)

Rung to cancel my renewal because they could'nt compete with other well known competitors A week later received a letter saying that they had not heard from me ! And continued to push the legals in my face if I did'nt reinsure !!! Not having that ! … Read Full Review

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★☆☆☆☆

“RIP OFF MERCHANTS”

Written on: 10/08/2016 by Kevg2 (1 review written)

I was late with a payment for my bike insurance so they charged me extra, fine my fault. The next month I rang the day after payment was due to make sure it had gone through to be told that it had and I was up to date. A few days later I was informed by them that the payment had in fact not gone through. So I rang again explained what had happened and the conversation I had had the week before, the operator agreed that it was now Bennett's error and that I would not be charged again! Imagine my… Read Full Review

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★☆☆☆☆

“Should be investigated ”

Written on: 05/08/2016 by Lane1974 (1 review written)

I could not recommend these to anyone. Appalling customer service which you are charged for. They do not register you on the Motor Insurers Database and you are then taken to court by the DVLA. Don't use them… Read Full Review

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★☆☆☆☆

“Discusting coustomer service”

Written on: 19/07/2016 by MacKenzie341 (1 review written)

having been Insured through Bennetts with ZENITH INSURANCE PLC for the last few years and recently moved home, I decided to be honest with them and inform them of my change of address, where upon I was informed by Bennetts that ZENITH would no longer insure me at my new address and I would have to take out a new policy at a cost of some £130 and I would lose one years no claims discount as my old policy had 5 weeks left to run and would not complete a full year. long story short I decided to… Read Full Review

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★☆☆☆☆

“£300 increase?!”

Written on: 15/07/2016 by Alondrao294 (1 review written)

Bennets tried to increase my insurance by £300 following a collision where I was found 100% not at fault and compensated for. I cancelled my renewal and got insurance with the AA for an amount similar to the original price I was paying before the £300 hike. Clearly Bennets did not want me as a customer by trying to pull a stunt like this… Read Full Review

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★☆☆☆☆

“don t use these”

Written on: 29/06/2016 by Olsonia461 (1 review written)

terrible service,i was involved in a non fault accident straight forward you would think but oh no read the small print its says may,might or if we feel like it.if you have a bike under six months old and is wrote off no new bike just a insulting offer that would nt buy you a replacement.the replacement for mine is 15000 and the have offered ten for a bike that has been on the road 3 months.complaining is a waste of time someone was going to ring me within 24 hours to discus my complaint that… Read Full Review

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★☆☆☆☆

“Demanding money I did not owe them”

Written on: 27/06/2016 by ReneMueller130 (1 review written)

Arived home today to find a letter demanding £66.60 immediately or bennetts would put it in the hands of a debt collecter!!. After a 30 min telephone argument I was told it was a mistake and I didn't owe anything at all. I asked to have this confirmed by email or letter this was flatly refused . TOTALLY APPALLING SERVICE if you don't won't this to happen to you DONT INSURE WITH BENNETTS… Read Full Review

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★☆☆☆☆

“Beware Auto renewal rip off”

Written on: 26/06/2016 by HogRider69 (1 review written)

I called up to haggle the cost of my renewal after finding a cheaper quote online. This was 2 days after my renewal date and Bennetts announced that as the policy had been auto renewed the price could not be altered. I wasn't aware of this and instructed them to cancel and they want £36 "admin fee". I offered to renew with them if they matched the cheaper quote but they insisted until the admin fee was paid they could not look at other policy quotes. Needless to say i renewed elsewhere and… Read Full Review

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★☆☆☆☆

“Misleading”

Written on: 21/06/2016 by flyinghitcher (1 review written)

After missing around for about an hour, I discovered they had input my motorcycle age as year 1989 and it's 1999 - So that add'd £50 to the overall cost and was not comparative. I don't understand the mistake as they had the Reg and also I told them it was 1999 . This coupled with a £32 admin fee for simple notifications I don't think I will go back there for future policies… Read Full Review

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★☆☆☆☆

“Don't do business with these timewasters!”

Written on: 16/06/2016 by 1973Humphrey (1 review written)

My time is valuable but clearly Bennetts don't think so. Being a new customer, I've tried a number of times to text proof of my NCB, and each time they've failed to acknowledge receipt as promised, necessitating a very time-consuming exchange of emails to confirm that all is in order with my bike insurance. It's still not been confirmed. Meanwhile they spam you non-stop with BS junk mail telling you how wonderful they are. Next year I'll definitely be taking my business elsewhere… Read Full Review

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★☆☆☆☆

“Bennets rip off cancel policy”

Written on: 12/06/2016 by Bullockxb77 (1 review written)

20 minutes on hold. I cancelled my policy 10 days before Time Thay want an extra months money in notice. what for!! Then 50 quid leaving fee. Ripoff. I wouldn't recommend them… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 10/06/2016 by Leticiab371 (1 review written)

Offered me an overpriced renewal, quoted £50 less on many other sites. Taken 5 phone calls to try and get my no claims discount letter, still haven't got an email or letter… Read Full Review

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★☆☆☆☆

“400% increase in premium”

Written on: 26/05/2016 by lsPorter1980 (1 review written)

Tried to rip me off with an automatic renewal with a 400% increase despite having more no claim discout. To add insult to injury, via an online site they offered a price 20% lower than last years quote. Total ripoff… Read Full Review

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★★☆☆☆

“Ripped off again”

Written on: 10/05/2016

Wanted to cancel my insurance ,Bennetts said I had to pay 13 quid for the privelage. No refund on time not used, Rip off . 13 quid for privelage of time remaining on policy ,RIP off Bennettes , Will never tire of getting them as mutch fre bad publicity as they deserve… Read Full Review

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★★☆☆☆

“Ripped off for being crashed into!!!”

Written on: 21/04/2016 by AlizaMorrow94 (1 review written)

After being hit by an insured driver and my bike being completely written off i was dharged for another 2 months insurance whilst the bike was in a state of repair and the hit with the £50 cancellation fee. Passed from pillar to post like a fool and got absolutely no where. Their service to their customer base is by far the worst i have encountered and i WOULD NEVER recommend them or use again! Real shame cause all seems well too begin with.. Good luck when choosing them (Which isn't bennetts… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 19/04/2016 by Jayson229 (1 review written)

It cost me more to cancel policy than if I continued with the payments . unfortunately I was not aware of this until I had cancelled . £83 to cancel also they refused to call me back when I asked for breakdown of charges . that's the thanks for 8 years custom… Read Full Review

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★★★★★

“Very happy with bennetts Insurance company, very good...”

Written on: 13/04/2016 by 76Beasley (1 review written)

Very happy with bennetts Insurance company, very good price and incredibly helpful customer service! Hope to stay with you guys for a long long time! Thank you… Read Full Review

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★☆☆☆☆

“Waste of time & money, they take your money and leave...”

Written on: 09/03/2016 by Aust1n28 (1 review written)

Since I have had any involvement with Bennett’s as an insurance company I have been massively disappointed, let down and financially out of pocket. My policy which I initially took out in March 2015 was cancelled by them because they said that they hadn’t received my proof of no claims bonus – which I had actually sent them. They had cancelled it but strangely enough hadn’t sent me a refund through! Anyway, I thought for them to cancel my policy and then let me know via letter a few… Read Full Review

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★☆☆☆☆

“Be prepared for a long wait on the phone”

Written on: 03/03/2016 by 323Hernandez (1 review written)

Calling all morning to make changes nobody picks up, and if they do they drop the line and I have to start all over again. Must have wasted 2 hours!!!!!… Read Full Review

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