Bennetts Motorcycle Insurance Reviews

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Average Ratings for Bennetts Motorcycle Insurance

  • Customer service0.8 stars
  • Value for Money1.1 stars
  • Overall rating0.8 stars

70 Reviews For Bennetts Motorcycle Insurance

  • carlwyatt Rank: Sergeant 23rd Oct 2009

    Reviewer rating: 1 stars


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    Last year I brought insurance with bennetts for quite a reasonable price but when the time came to renew this year they had put my premium up to £694 (up nearly £200) on last year despite not having had an accident, anyway I decided to go with Caroline Nash who quoted me £220 for a very similar policy so I went with them, unforchantly however I received a letter from bennetts telling me that I had been charged for a years policy (£694) and it turns out that in the small print you have to opt out of renewal, so I phoned bennetts and asked for a refund but I got nothing but poor attitude once they found out that I was cancelling. I was told that they would charge me a £30 admin fee plus £50 for five days cover despite being covered by another insurer. The insurance was due to start on the 17th and I phoned on the 20th to cancel but they didn't charge my account until the 21st . So I've paid £694 for insurance with bennetts and £220 with carol Nash.

    Now it seems to me that bennetts lure you in with a competitive rate for the first year and then hope you don't notice the small print and charge you an uncompetitive rate for the next years insurance.

    You've been warned
    Bennetts are a scam.

  • Ratsalad Rank: Corporal 2nd Oct 2009

    Reviewer rating: 1 stars


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    The lowest of the low, with business practices not normally found outside Nigeria.
    They double the premium in the second year, then push the payment through on your debit card as a subscription payment, which the bank can't stop.
    They'll refund you if you contact them, but take a £20 cancellation fee and a fee for each day the policy has been 'in force.'

    You're not informed of this when you take it out, and there's NOTHING in the policy document about this, so beware the small print which ...

  • Guest 4th Sep 2009

    Reviewer rating: 1 stars


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    I have just tried to change details of an excisting policy.... it was going to cost more to change for 6 months remaining then a whole new one years new policy ..unbelieveable... the prices quoted on the internet bears no relationship to the price quoted on the phone.... when you are made to contact them by phone.... can,t get a cover note emailed to you and takes upto 7 days to get a piece of paper and it takes them at least 48 hrs to get a faxed copy which you cannot read.... what a shower... ...

  • Guest 21st Aug 2009

    Reviewer rating: 1 stars


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    My motorbike was stolen in May, it took four months to get my money back and then they only coughed up with two thirds of the insured value.
    I was bounced about for weeks between Bennetts, their underwriters and a third party company that checks your claim - during which time my documents were all lost.
    It took two letters of complaint and countless phonecalls before I finally got the derisory amount they paid. They don't 'sell' insurance apparently, they only 'arrange' it so if it all goes wro ...

  • ReadTheSmallPrint 19th Aug 2009

    Reviewer rating: 1 stars


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    What a nightmare. if you want cancellation charges then go to Bennetts Motorcycle Insurance. They charge 60% of your total yearly fee when you cancel your insurance even if you have payed by direct debit for the last 4 months. I would never deal with them again. Search a bit more when you get a quote your a better of paying extra to avoid bennetts.

    Another lesson learnt the hard way. Before you say it I will say it to you read the small print.

  • dcarter Rank: Lance Corporal 7th Aug 2009

    Reviewer rating: 1 stars


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    From the very first contact i had with Bennetts Motorcycle Insurance i wasnt sure however I gave them a chance as the are known in the industry WORST mistake i ever made. 1) wrong policy 2) lost the details about a previous claim 3) charged me for there mistakes 4) took over a month to get a refund 5) customer relations argeed to give me a further refund a month ago still no money.

  • Guest 4th Aug 2009

    Reviewer rating: 1 stars


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    Bennetts insurance are a joke, last year i got insured with them, i never received my insurance certificate, good job i kept all the information of insurance on my pc, and taxed my bike on line. This year coming up to renewal, no contact what so ever, i then got a weird text quote on my house phone that i couldnt understand. I then got insured for my bike on line the morning the insurance had run out, insurance not by Bennetts. two days later I received my insurance certificate from Bennetts, sa ...

  • bobrobertsu Rank: Lance Corporal 22nd Jul 2009

    Reviewer rating: 1 stars


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    To all the people on here who have difficulty in getting a refund from Bennetts insurance. Provided you ask for a full refund within 14 days they are obliged to give a full refund. I was just over £100 short changed wrote them a letter to customer complaints got no reply. Write to
    'The Financial Onbudsman' be clear and concise. I finally got my refund well I have a letter to say its in the post. Check out Carole Nash and avoid Bennetts my wife's lost her no claims discount after she jus ...

  • Peterb100 17th Jul 2009

    Reviewer rating: 1 stars


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    I called Bennetts Motorcycle Insurance in June 09 to advise I had sold my motorcycle, this was some 4 months before my fully paid up policy was due to expire. I was surprised to hear that I would not receive anything back on the policy. The advisor then told me that becuase I had made them aware they would need to cancel my policy in 30 days which would allow time to transfer to a new motorcycle if required. No new bike, time elapsed and in July received a letter stating that I 'owed' them &poun ...

  • Guest 14th Jul 2009

    Reviewer rating: 0 stars


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    Bennetts Motorcycle Insurance.......... never again. Had a policy for just under six months. Paid in the region of £175 premium / breakdown etc / wanted to cancel and they said there is no reumbursment. Apparentely they charge 80%..yes 80% of the premium + £30 cancellation fee . hmmmm nice one . They wouldnt let me talk to a manager either. Managed to get insured somewhere else with loads more included in the premium and they would put an extra bike on where bennetts wouldnt .Can s ...

  • dcarter Rank: Lance Corporal 7th Jul 2009

    Reviewer rating: 0 stars


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    i would never use Bennetts Motorcycle Insurance again.
    to many bad points to list however here are a few
    wrong policy
    lost details about an accident
    30 days+ waiting for a refund

  • Jim22 25th Jun 2009

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    Bennetts Motorcycle Insurance should be avoided at all costs, I made the mistake of taking out a policy last year and sorely regret it. They renewed my policy without asking and then charged me £20 to cancel it. If that wasn't bad enough they then took a further £30 and can't explain why or what they will do about it. Calls to them cost a premium (0844), they're creaming it all round. A quick search of the net and I see I'm not alone. Beware Bennetts!

  • KEVTRANSPORTER 14th Jun 2009

    Reviewer rating: 0 stars


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    I received their quote for the year to find that it had nearly doubled, so after a few minutes on the web, I had a far better quote and took out the insurance. Two weeks later a Bennetts insurance policy arrived, when I rang them to ask why I was told it was standard and that some customers liked it! I sent the certificate and was refunded, minus £54 for their trouble. I always thought that an agreement with your insurance company was based on honesty and trust.

  • RebelYell Rank: Lance Corporal 11th Jun 2009

    Reviewer rating: 4 stars


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    Absilute nightmare changing anything on your Bennetts Motorcycle Insurance policy, don't move house, change you bike cos charges charges charges.
    They say you only know how good your insuers is when you make a claim and now I know

  • suckered 29th May 2009

    Reviewer rating: 0.5 stars


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    After years claimfree with bennetts,i had to sell my bike and so stop my insurance 2 months b4 it was up4 renewal. I then found out you have to pay a £30 pound cancellation fee and £24.58 outstanding balance.What a joke!!! I will never use bennetts again and will advise everybody away from them! They even threatened me with recovery action ect one week after i had cancelled!!! STAY well away.

  • bobrobertsu Rank: Lance Corporal 18th May 2009

    Reviewer rating: 0.5 stars


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    At first Bennetts Motorcycle Insurance seemed to offer a cheaper quote that the other Broker I was with. They could not give a multi bike policy.
    The renewal a year later though the price had gone up considerably so I went online and using their website got a quote of just over half the renewal. I used my existing policy to provide the information for the 'online' quote. So I renewed using the online quote using my old certificates of insurance to prove NCD. Next year went with a broker that c ...

  • Andy Q 13th May 2009

    Reviewer rating: 0.5 stars


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    Bennett's Motorcycle Insurance are useless and won't be getting my renewal but they must make a major contribution to road safety because I'm going to have to ride very carefully for the year and chain a half-starved rabid pit-bull to the bike every time I leave it unattended, as I dread to think what they're like if you have to claim!!

    - Here's Why -

    "Customer service" is terrible. I'm buying a brand new bike so the dealer needs a copy covernote to register the bike. Advised to get one e ...

  • gericom1 27th Apr 2009

    Reviewer rating: 0 stars


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    Bennetts Motorcycle Insurance is a joke, I have spent more time on the phone to them than riding my bike, Customer services..... dont make me laugh, big mistake and will be moving on next year, that is if they sort my problem out and dont cancel my policy like they have threatened

  • Guest 15th Apr 2009

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    AVOID, Bennetts Motorcycle Insurance are unhelpful and you really do pay for everything. Somehow moveing to a place with a lower insurance premium and a garage increases my policy for the remainder of the term.

  • Guest 13th Apr 2009

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    I took out a policy last year with Benetts Motorcycle Insurance as they were the cheapest. This year they sent a renwal through which was considerably higher, so i shopped around and got my bike insurance for less. Unfortunately i didn't see the bit that says your bike insurance will be renewed automatically. I phoned to cancel it but the fella said it would cost £30. they then sent a bill for £50!! when i phoned they said it was a cancellation fee, admin fee and the amount of i ...