Bennetts Motorcycle Insurance Reviews - www.bennetts.co.uk

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★★★★☆
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Latest Reviews

★☆☆☆☆

“don t use these”

Written on: 29/06/2016 by Olsonia461 (1 review written)

terrible service,i was involved in a non fault accident straight forward you would think but oh no read the small print its says may,might or if we feel like it.if you have a bike under six months old and is wrote off no new bike just a insulting offer that would nt buy you a replacement.the replacement for mine is 15000 and the have offered ten for a bike that has been on the road 3 months.complaining is a waste of time someone was going to ring me within 24 hours to discus my complaint that… Read Full Review

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★☆☆☆☆

“Demanding money I did not owe them”

Written on: 27/06/2016 by ReneMueller130 (1 review written)

Arived home today to find a letter demanding £66.60 immediately or bennetts would put it in the hands of a debt collecter!!. After a 30 min telephone argument I was told it was a mistake and I didn't owe anything at all. I asked to have this confirmed by email or letter this was flatly refused . TOTALLY APPALLING SERVICE if you don't won't this to happen to you DONT INSURE WITH BENNETTS… Read Full Review

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★☆☆☆☆

“Beware Auto renewal rip off”

Written on: 26/06/2016 by HogRider69 (1 review written)

I called up to haggle the cost of my renewal after finding a cheaper quote online. This was 2 days after my renewal date and Bennetts announced that as the policy had been auto renewed the price could not be altered. I wasn't aware of this and instructed them to cancel and they want £36 "admin fee". I offered to renew with them if they matched the cheaper quote but they insisted until the admin fee was paid they could not look at other policy quotes. Needless to say i renewed elsewhere and… Read Full Review

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★☆☆☆☆

“Misleading”

Written on: 21/06/2016 by flyinghitcher (1 review written)

After missing around for about an hour, I discovered they had input my motorcycle age as year 1989 and it's 1999 - So that add'd £50 to the overall cost and was not comparative. I don't understand the mistake as they had the Reg and also I told them it was 1999 . This coupled with a £32 admin fee for simple notifications I don't think I will go back there for future policies… Read Full Review

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★☆☆☆☆

“Don't do business with these timewasters!”

Written on: 16/06/2016 by 1973Humphrey (1 review written)

My time is valuable but clearly Bennetts don't think so. Being a new customer, I've tried a number of times to text proof of my NCB, and each time they've failed to acknowledge receipt as promised, necessitating a very time-consuming exchange of emails to confirm that all is in order with my bike insurance. It's still not been confirmed. Meanwhile they spam you non-stop with BS junk mail telling you how wonderful they are. Next year I'll definitely be taking my business elsewhere… Read Full Review

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★☆☆☆☆

“Bennets rip off cancel policy”

Written on: 12/06/2016 by Bullockxb77 (1 review written)

20 minutes on hold. I cancelled my policy 10 days before Time Thay want an extra months money in notice. what for!! Then 50 quid leaving fee. Ripoff. I wouldn't recommend them… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 10/06/2016 by Leticiab371 (1 review written)

Offered me an overpriced renewal, quoted £50 less on many other sites. Taken 5 phone calls to try and get my no claims discount letter, still haven't got an email or letter… Read Full Review

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★☆☆☆☆

“400% increase in premium”

Written on: 26/05/2016 by lsPorter1980 (1 review written)

Tried to rip me off with an automatic renewal with a 400% increase despite having more no claim discout. To add insult to injury, via an online site they offered a price 20% lower than last years quote. Total ripoff… Read Full Review

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★★☆☆☆

“Ripped off again”

Written on: 10/05/2016

Wanted to cancel my insurance ,Bennetts said I had to pay 13 quid for the privelage. No refund on time not used, Rip off . 13 quid for privelage of time remaining on policy ,RIP off Bennettes , Will never tire of getting them as mutch fre bad publicity as they deserve… Read Full Review

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★★☆☆☆

“Ripped off for being crashed into!!!”

Written on: 21/04/2016 by AlizaMorrow94 (1 review written)

After being hit by an insured driver and my bike being completely written off i was dharged for another 2 months insurance whilst the bike was in a state of repair and the hit with the £50 cancellation fee. Passed from pillar to post like a fool and got absolutely no where. Their service to their customer base is by far the worst i have encountered and i WOULD NEVER recommend them or use again! Real shame cause all seems well too begin with.. Good luck when choosing them (Which isn't bennetts… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 19/04/2016 by Jayson229 (1 review written)

It cost me more to cancel policy than if I continued with the payments . unfortunately I was not aware of this until I had cancelled . £83 to cancel also they refused to call me back when I asked for breakdown of charges . that's the thanks for 8 years custom… Read Full Review

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★★★★★

“Very happy with bennetts Insurance company, very good...”

Written on: 13/04/2016 by 76Beasley (1 review written)

Very happy with bennetts Insurance company, very good price and incredibly helpful customer service! Hope to stay with you guys for a long long time! Thank you… Read Full Review

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★☆☆☆☆

“Waste of time & money, they take your money and leave...”

Written on: 09/03/2016 by Aust1n28 (1 review written)

Since I have had any involvement with Bennett’s as an insurance company I have been massively disappointed, let down and financially out of pocket. My policy which I initially took out in March 2015 was cancelled by them because they said that they hadn’t received my proof of no claims bonus – which I had actually sent them. They had cancelled it but strangely enough hadn’t sent me a refund through! Anyway, I thought for them to cancel my policy and then let me know via letter a few… Read Full Review

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★☆☆☆☆

“Be prepared for a long wait on the phone”

Written on: 03/03/2016 by 323Hernandez (1 review written)

Calling all morning to make changes nobody picks up, and if they do they drop the line and I have to start all over again. Must have wasted 2 hours!!!!!… Read Full Review

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★☆☆☆☆

“If I could select zero stars I would have!!”

Written on: 02/03/2016 by stayawayfrombennets (1 review written)

Absolute terrible service, managed to squirm out of paying out on a month old scooter which was stolen and has now put my spouse off riding anymore. Declined the claim over the phone without even investigating!! Stay clear unless you want to be ripped off! You may as well donate your money to charity than give them your hard earned cash… Read Full Review

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★☆☆☆☆

“Bad motorcycle insurance company”

Written on: 16/02/2016 by Chopster750 (1 review written)

I'm not a great fan of auto renewal services.. But when you phone coustemer services at Bennett with a good reason to cancel your insurance and your treated with utter contempt and told that will have to pay a £30 pound Cancellation fee it leaves a very negative view of the company… Read Full Review

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★☆☆☆☆

“Bad communication”

Written on: 17/01/2016

Was insured with Bennetts they sent me an e-mail to renew but it didn't work and now I'm not insured and communication until a week after not insured.bad service and not happy… Read Full Review

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★★☆☆☆

“Conflicting advice”

Written on: 13/01/2016 by rbWebb168 (1 review written)

Initially good service when I had a single bike, then changed to multibike...a few months later needed to adjust policy as one bike sold..made 5 calls to get issue dealt with and told I would be updated when old bike would be taken off due to an I.T. issue and I would get a rebate..on 5th call told that was not the case.. Why I could not have been told that in the 1st case only Bennett's knows!..the staff are polite on phone but need to sing from same hymn sheet..don't think I will go back to… Read Full Review

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★☆☆☆☆

“Avoid at all costs - Fraudulent practices”

Written on: 09/01/2016 by KeeganHill483 (1 review written)

Had my motorbike stolen, the underwriters were Aviva. Despite being told by Aviva that the claim was settled in my favour, and the policy now cancelled with no charges from Aviva out standing, Bennetts have demanded I pay them the remaining premium owed, even thought this will not go to the insurer but stay with Aviva. This is a seriously fraudulent money grabbing practices which has been past to the authorities to take forward. I ADVISE ALL NOT TO TAKE A POLICY THROUGH BENNETTS AS THEY WILL… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 22/11/2015 by 6O'Connor (1 review written)

Outraged at the staggering amount these people want to cancel a policy and the effort they will go to to get money from you! Firstly told it would cost me so much as I had missed a direct debt, which is a complete lie, when I informed them that is incorrect their story changed! After speaking to numerous people, who all had a different story it finally came down to ad ons such as legal protection. DO NOT use!!!!… Read Full Review

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