Bennetts Motorcycle Insurance Reviews - www.bennetts.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★☆☆☆☆

“Bad communication”

Written on: 17/01/2016

Was insured with Bennetts they sent me an e-mail to renew but it didn't work and now I'm not insured and communication until a week after not insured.bad service and not happy… Read Full Review

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★★☆☆☆

“Conflicting advice”

Written on: 13/01/2016 by rbWebb168 (1 review written)

Initially good service when I had a single bike, then changed to multibike...a few months later needed to adjust policy as one bike sold..made 5 calls to get issue dealt with and told I would be updated when old bike would be taken off due to an I.T. issue and I would get a rebate..on 5th call told that was not the case.. Why I could not have been told that in the 1st case only Bennett's knows!..the staff are polite on phone but need to sing from same hymn sheet..don't think I will go back to… Read Full Review

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★☆☆☆☆

“Avoid at all costs - Fraudulent practices”

Written on: 09/01/2016 by KeeganHill483 (1 review written)

Had my motorbike stolen, the underwriters were Aviva. Despite being told by Aviva that the claim was settled in my favour, and the policy now cancelled with no charges from Aviva out standing, Bennetts have demanded I pay them the remaining premium owed, even thought this will not go to the insurer but stay with Aviva. This is a seriously fraudulent money grabbing practices which has been past to the authorities to take forward. I ADVISE ALL NOT TO TAKE A POLICY THROUGH BENNETTS AS THEY WILL… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 22/11/2015 by 6O'Connor (1 review written)

Outraged at the staggering amount these people want to cancel a policy and the effort they will go to to get money from you! Firstly told it would cost me so much as I had missed a direct debt, which is a complete lie, when I informed them that is incorrect their story changed! After speaking to numerous people, who all had a different story it finally came down to ad ons such as legal protection. DO NOT use!!!!… Read Full Review

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★☆☆☆☆

“Change of address rip-off”

Written on: 18/11/2015 by Robb68 (1 review written)

Tried to change my address under my bike policy today. As I am only moving one street away I was expecting it to be very straihgt forward. Unfortunately Bennetts told me the underwriter would not take my new address but they could offer me a new policy with a new underwriter. I nearly fell off my chair when they told me the premium would be £561 when my I paid around £150 last year !!! And if I refuse this new policy I would not be entitled to a refund under the old policy unless I paid a… Read Full Review

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★★★☆☆

“Good service although slight teething trouble”

Written on: 03/11/2015 by Morenonh447 (1 review written)

So got my renewal and was surprised that it was up £150!!! So I compared prices on line and got a better quote. Low and behold I ring Bennets and they do better. Great stuff, happy days. Now the teething... A day later and they ring me back. Sorry but we can't process payment. Something to do with system error. It's ok though as your like is still insured. One week later another call to say sorry for the problems and my quote is back to the plus £150 mark again. I explain I got a better… Read Full Review

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★☆☆☆☆

“Beware extra's”

Written on: 13/10/2015 by Marielaz81 (1 review written)

They overcharged on my last renewal, my premium was reduced by 50% when I complained about the cost. I had 9 years + NCB. They then charged me £32 to change my address, my 4 other vehicles on different policies incurred no charge by the respective insurers. They did not respond to my email of complaint. They have lost my business would not use them again… Read Full Review

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Thegame316's Comment

Written on: 22/10/2015

On the other hand do you think it is fair that after reducing the premium by 50% at renewal which suggests that Bennetts did not make much if anything by renewing, you then expect them to do extra work on top for free. To run a call centre in the UK costs millions and as a business Bennetts are entitled to make a profit.
If they did not charge an admin fee they would not be in business and to the best of my knowledge every well known bike insurer charges an admin fee. Whetever they choose to enforce that in every case im not sure but ive done my research and all major bike insurers do charge. Maybe you got lucky with your other insurers and managed to not get charged but you cant then Bennetts for following their business model.

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Thegame316's Comment

Written on: 22/10/2015

On the other hand do you think it is fair that after reducing the premium by 50% at renewal which suggests that Bennetts did not make much if anything by renewing, you then expect them to do extra work on top for free. To run a call centre in the UK costs millions and as a business Bennetts are entitled to make a profit.
If they did not charge an admin fee they would not be in business and to the best of my knowledge every well known bike insurer charges an admin fee. Whetever they choose to enforce that in every case im not sure but ive done my research and all major bike insurers do charge. Maybe you got lucky with your other insurers and managed to not get charged but you cant then Bennetts for following their business model.

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★★★★★

“Hard to beat !”

Written on: 13/10/2015 by Aidenz300 (1 review written)

Very quick and easy to set up and nobody tried to talk me into extra cover that I didn't want....Most of all it was a lot cheaper than my renewal quote from my previous insurers and the lady I dealt with over the 'phone was most helpful and curteous… Read Full Review

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★☆☆☆☆

“disappointing customer service”

Written on: 12/10/2015 by Zacharyz289 (1 review written)

an otherwise excellent product is let down by the customer service staff who were neither knowledgeable nor responsive… Read Full Review

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★★★★★

“First class . ”

Written on: 12/10/2015 by Giana293 (1 review written)

I normally switch every year , but bennetts has been the only insurance on my ZX10R To actually reduce my premium , FIRST CLASS… Read Full Review

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★★★★★

“Honda Varadero 1000 Fully Comprehensive ”

Written on: 11/10/2015 by weHaynes330 (1 review written)

Excellent price. It's the 1st time I've let my bike insurance renew automatically and not had to shop round. Very happy… Read Full Review

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★★★★★

“Quick, easy and very affordable”

Written on: 10/10/2015 by irond (1 review written)

0ne of the quickest and easiest insurance companies i have ever used. Quoted and covered within ten minutes, was on the bike within the hour with complete peace of mind. Would definately recommend to anyone looking for bike insurance, can see myself staying with bennets for a long time TOP NOTCH!… Read Full Review

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★★★★★

“New bike insurance”

Written on: 10/10/2015 by VictoriaHarrington66 (1 review written)

Thank you Bennetts,very helpful staff,excellent price,even includes roadside assistance, Definitely recommend to friends… Read Full Review

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★★★★★

“Motorcycle insurance renewal”

Written on: 10/10/2015

Having talked through my policy to confirm some medical details I was pleased to be told I could save 80 pounds on my renewal and also reduce my excess by 250 delighted… Read Full Review

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★★★★★

“Bennetts are great”

Written on: 10/10/2015

My first time buying motorbike insurance was made simple by Bennetts.I chose a number of different companies for quotes and Bennetts came in cheaper than any of the others for the exact same coverage. I decided 10 days later to add an extra cover and it was all done with one phone call within just a few minutes and at a good price. Helpful, friendly staff and immediate replies to my questions. Extremely pleased with the whole process and service and would highly recommend… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 10/10/2015 by AlessandroGrace227 (1 review written)

Can not get in contact with bennetts insurance over the telephone . Extreemly poor service… Read Full Review

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★★★☆☆

“Great price but phone service dreadful !”

Written on: 09/10/2015 by CarlyBailey (1 review written)

I shopped around for best prices and Bennetts were very competitive. However, when I tried to discuss details over the phone, I had to wait 30 minutes on hold (Monday morning) before my cal was answered. I had to phone as I could not make a one-off premium payment online ... the only option I had was to make monthly payments with an extortionate 33% APR interest rate… Read Full Review

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★☆☆☆☆

“No Policy Documents”

Written on: 09/10/2015 by 328Porter (1 review written)

I am still waiting for my policy to be emailed to me, its has been almost a week now and still nothing. I check my junk mail every day and my inbox and still nothing????… Read Full Review

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★★★★★

“Good to deal with”

Written on: 09/10/2015 by 491Urquhart (1 review written)

The young lady I spoke to was very friendly and helpful. which how it should always be. A bit different than dealing with some of the jobs worths from any government and utility companies employees… Read Full Review

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★★★★★

“Very pleased ”

Written on: 09/10/2015 by Santiagoq52 (1 review written)

Very pleased with the price and the service that I got thankyou… Read Full Review

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