Bennetts Motorcycle Insurance Reviews - www.bennetts.co.uk

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★★★★☆
4.1 / 5
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Latest Reviews

★★★☆☆

“Existing customers lose on renewal ”

Written on: 07/10/2017 by Jabali (1 review written)

I insure with you most years but at the end of the contract I have to let contract lapse then requote to her same or better price than year before. I paid £82 for last year. Renewal came for £124. After new quote insurance went down to £84. I'll call that dishonest. I've never had to claim during the 11 years I held the policy so don't know how well you treat customers on a claim. It's a waste of time for every body. 59% increase at the end of a policy is aggressive. In the 10 years I have… Read Full Review

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★★★★★

“Nice'n'easy”

Written on: 06/10/2017 by Dane448 (1 review written)

It was nice and simple taking out bike insurance with Bennett's… Read Full Review

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★★★★★

“Canceled insurance with no penalty”

Written on: 27/09/2017 by 128Stone (1 review written)

I went to buy a bike and the electrics were shot. Having not bought it I fully expected to pay a cancellation fee but the lovely staff at Bennetts waived the fee. Thank you… Read Full Review

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★☆☆☆☆

“Auto-renew at 5 times previous cost without notice”

Written on: 16/08/2017 by Lafite64 (1 review written)

I've used Bennetts a number of times in the past but I'll never use them again. They no longer issue letters and it seems their notice of renewal went to spam, however raising my premium by a multiple of 5 when I've had no claims or other issues during the year and auto-renewing without any attempt to call is completely shabby practice. The explanation: You agreed that we could auto renew at the start of the policy, so we are not at fault. Let's hope nobody else had a risk of 10x...or 20x...or… Read Full Review

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★★★★☆

“Used For Years”

Written on: 16/08/2017 by Gavyn461 (1 review written)

I have used Bennetts for years but thankfully I have not had to use them the only think that bothers me is cause I have not ever had to use them they tried to put my insurance up quite a bit so then I have to make that call to get it down in price which they do kindly but it is a shame that you have to make that call. The service is really good and they speak clearly to explain everything to you and yes I would recommend Bennetts to anyone I already have… Read Full Review

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★★★★★

“Very helpful and equally efficient”

Written on: 08/08/2017 by CristianChaney335 (1 review written)

Seeking advice concerning second motor cycle, the customer services operator was most helpful and was able to provide me with all the information I required. Cover provided meets my requirements and customer services were very clear about my cover. Quite simply they know their job and do it very well… Read Full Review

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★☆☆☆☆

“Rubbish ”

Written on: 03/08/2017 by Snick11111 (1 review written)

After trying to swap my new bike over so I could ride it away from the sellers house thay said on phone we will get back to you within 24 hours so I got a 24 hour cover £27 to get bike home rang them back last night to sort things on hold 23 minutes put phone down rang today to cancel...just rang someone else all covers full comp bandit 1200 £112 easy...what would have happened if I was broke down or a accident and needed there help like keep away dont waste your time… Read Full Review

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★★★★★

“good service”

Written on: 02/08/2017 by Copelandre1960 (1 review written)

good sevice and very helpfull… Read Full Review

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★★★☆☆

“My insurance renewal”

Written on: 28/07/2017 by Sinclair257 (1 review written)

Good insurance but had to haggle to get the premium down to an acceptable price… Read Full Review

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★★★★★

“Excellent service.”

Written on: 22/07/2017 by Gibbonsij114 (1 review written)

No hanging on the phone for ages, very good service. Would definitely recommend to anyone… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 20/07/2017 by HADAGUTFULL (1 review written)

Use bennetts at your own peril. They are a useless bunch of deceitful liars. I have an ongoing issue with them as they are trying to overcharge me by £24. I have tried to resolve this by emails and telephone calls. I have spoken to their agents on the phone who say they will look into it. Since then I have received no communication from them despite emailing them. Now they have passed it on to a debt collection agency claiming they have not heard from me despite the fact I can prove I have… Read Full Review

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★★★☆☆

“Cheapest Quote”

Written on: 17/07/2017 by GSXRBrian (1 review written)

Like everyone we search for the cheapest deal. Not the best not the most goody packed but the cheapest cover with the correct amount of cover usually. Doesn't matter who anymore, it used to but now they have all just become the same and no loyalty towards the customer that remains loyal to them. So every year its usually leave because the quotes elsewhere are cheaper than the renewals. I took out a policy and selected 9 years no claims, purchased the cover. On receipt of the proof of no claims… Read Full Review

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★★★★★

“Beast bike insurance”

Written on: 30/06/2017 by Trevin127 (1 review written)

Fast efficient great value and bang on the button Great team Thank you… Read Full Review

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★★★★★

“New Client”

Written on: 30/06/2017 by Aaliyah233 (1 review written)

Well I must say that it was a pleasure to deal with a company that has some common sense. Easy to deal with, logical and most of all biker friendly. … Read Full Review

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★★★☆☆

“Beware automatic renewal”

Written on: 27/06/2017 by Peaky1 (2 reviews written)

Just been stung for forgetting to cancel automatic renewal. Own fault but just paid extra £30 that I needn't have - cheaper quote from themselves! Needless to say they wouldn't reimburse any money. Always remember to ring before automatically renewing!!… Read Full Review

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★★★★★

“Just the job”

Written on: 24/06/2017 by CynthiaGallagher (1 review written)

Good service and good price… Read Full Review

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★☆☆☆☆

“hopeless phone lines”

Written on: 13/06/2017 by MiltonPenn375 (1 review written)

I have still not received my policy details or insurance certificate more than a week after renewing the policy. Repeatedly kept on hold for over 5 minutes after being transferred between different members of staff. Bennetts acknowledged my grievance by sending me a cheque for £10 to cover the cost of being kept on hold for so long but I still haven't received my policy documents and so can't check the fine details of my policy. I have given up trying to contact you and referred the on hold… Read Full Review

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★★☆☆☆

“Far too expensive for renewal ”

Written on: 06/06/2017 by LTS1 (1 review written)

Two of my close friends all took out insurance with Bennetts two years ago, this years renewal for me increased by 50% whilst both my friends premium decreased. None of our criteria have changed. Since renewal I have found like for like insurance with Hastings much much cheaper. Unless Bennetts offer a credit they will no longer insure the 3 of us in the future. When I questioned Bennetts no reasonable explanation could be offered… Read Full Review

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★★★★★

“Very quick and easy ”

Written on: 05/06/2017 by lpHaley398 (1 review written)

Thanks for making the process very easy to use Great motorcycle cover and a very competitive pricev Would recommend to anyone looking for motorcycle insurance to give Bennetts the chance to quote… Read Full Review

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★★★★☆

“Good service as always.”

Written on: 05/06/2017 by Emma70 (1 review written)

Although I could have got insurance slightly cheaper elsewhere I decided to stick with Bennetts as good service counts for a lot and they are well regarded in the motor cycle sector. I would recommend them as they are the top name in motor cycle insurance. Probably a little more expensive than some others but at least I know who I am dealing with… Read Full Review

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