Bennetts Motorcycle Insurance Reviews - www.bennetts.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★☆☆☆☆

“400% increase in premium”

Written on: 26/05/2016 by lsPorter1980 (1 review written)

Tried to rip me off with an automatic renewal with a 400% increase despite having more no claim discout. To add insult to injury, via an online site they offered a price 20% lower than last years quote. Total ripoff… Read Full Review

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★★☆☆☆

“Ripped off again”

Written on: 10/05/2016

Wanted to cancel my insurance ,Bennetts said I had to pay 13 quid for the privelage. No refund on time not used, Rip off . 13 quid for privelage of time remaining on policy ,RIP off Bennettes , Will never tire of getting them as mutch fre bad publicity as they deserve… Read Full Review

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★★☆☆☆

“Ripped off for being crashed into!!!”

Written on: 21/04/2016 by AlizaMorrow94 (1 review written)

After being hit by an insured driver and my bike being completely written off i was dharged for another 2 months insurance whilst the bike was in a state of repair and the hit with the £50 cancellation fee. Passed from pillar to post like a fool and got absolutely no where. Their service to their customer base is by far the worst i have encountered and i WOULD NEVER recommend them or use again! Real shame cause all seems well too begin with.. Good luck when choosing them (Which isn't bennetts… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 19/04/2016 by Jayson229 (1 review written)

It cost me more to cancel policy than if I continued with the payments . unfortunately I was not aware of this until I had cancelled . £83 to cancel also they refused to call me back when I asked for breakdown of charges . that's the thanks for 8 years custom… Read Full Review

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★★★★★

“Very happy with bennetts Insurance company, very good...”

Written on: 13/04/2016 by 76Beasley (1 review written)

Very happy with bennetts Insurance company, very good price and incredibly helpful customer service! Hope to stay with you guys for a long long time! Thank you… Read Full Review

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★☆☆☆☆

“Waste of time & money, they take your money and leave...”

Written on: 09/03/2016 by Aust1n28 (1 review written)

Since I have had any involvement with Bennett’s as an insurance company I have been massively disappointed, let down and financially out of pocket. My policy which I initially took out in March 2015 was cancelled by them because they said that they hadn’t received my proof of no claims bonus – which I had actually sent them. They had cancelled it but strangely enough hadn’t sent me a refund through! Anyway, I thought for them to cancel my policy and then let me know via letter a few… Read Full Review

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★☆☆☆☆

“Be prepared for a long wait on the phone”

Written on: 03/03/2016 by 323Hernandez (1 review written)

Calling all morning to make changes nobody picks up, and if they do they drop the line and I have to start all over again. Must have wasted 2 hours!!!!!… Read Full Review

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★☆☆☆☆

“If I could select zero stars I would have!!”

Written on: 02/03/2016 by stayawayfrombennets (1 review written)

Absolute terrible service, managed to squirm out of paying out on a month old scooter which was stolen and has now put my spouse off riding anymore. Declined the claim over the phone without even investigating!! Stay clear unless you want to be ripped off! You may as well donate your money to charity than give them your hard earned cash… Read Full Review

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★☆☆☆☆

“Bad motorcycle insurance company”

Written on: 16/02/2016 by Chopster750 (1 review written)

I'm not a great fan of auto renewal services.. But when you phone coustemer services at Bennett with a good reason to cancel your insurance and your treated with utter contempt and told that will have to pay a £30 pound Cancellation fee it leaves a very negative view of the company… Read Full Review

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★☆☆☆☆

“Bad communication”

Written on: 17/01/2016

Was insured with Bennetts they sent me an e-mail to renew but it didn't work and now I'm not insured and communication until a week after not insured.bad service and not happy… Read Full Review

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★★☆☆☆

“Conflicting advice”

Written on: 13/01/2016 by rbWebb168 (1 review written)

Initially good service when I had a single bike, then changed to multibike...a few months later needed to adjust policy as one bike sold..made 5 calls to get issue dealt with and told I would be updated when old bike would be taken off due to an I.T. issue and I would get a rebate..on 5th call told that was not the case.. Why I could not have been told that in the 1st case only Bennett's knows!..the staff are polite on phone but need to sing from same hymn sheet..don't think I will go back to… Read Full Review

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★☆☆☆☆

“Avoid at all costs - Fraudulent practices”

Written on: 09/01/2016 by KeeganHill483 (1 review written)

Had my motorbike stolen, the underwriters were Aviva. Despite being told by Aviva that the claim was settled in my favour, and the policy now cancelled with no charges from Aviva out standing, Bennetts have demanded I pay them the remaining premium owed, even thought this will not go to the insurer but stay with Aviva. This is a seriously fraudulent money grabbing practices which has been past to the authorities to take forward. I ADVISE ALL NOT TO TAKE A POLICY THROUGH BENNETTS AS THEY WILL… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 22/11/2015 by 6O'Connor (1 review written)

Outraged at the staggering amount these people want to cancel a policy and the effort they will go to to get money from you! Firstly told it would cost me so much as I had missed a direct debt, which is a complete lie, when I informed them that is incorrect their story changed! After speaking to numerous people, who all had a different story it finally came down to ad ons such as legal protection. DO NOT use!!!!… Read Full Review

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★☆☆☆☆

“Change of address rip-off”

Written on: 18/11/2015 by Robb68 (1 review written)

Tried to change my address under my bike policy today. As I am only moving one street away I was expecting it to be very straihgt forward. Unfortunately Bennetts told me the underwriter would not take my new address but they could offer me a new policy with a new underwriter. I nearly fell off my chair when they told me the premium would be £561 when my I paid around £150 last year !!! And if I refuse this new policy I would not be entitled to a refund under the old policy unless I paid a… Read Full Review

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★★★☆☆

“Good service although slight teething trouble”

Written on: 03/11/2015 by Morenonh447 (1 review written)

So got my renewal and was surprised that it was up £150!!! So I compared prices on line and got a better quote. Low and behold I ring Bennets and they do better. Great stuff, happy days. Now the teething... A day later and they ring me back. Sorry but we can't process payment. Something to do with system error. It's ok though as your like is still insured. One week later another call to say sorry for the problems and my quote is back to the plus £150 mark again. I explain I got a better… Read Full Review

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★☆☆☆☆

“Beware extra's”

Written on: 13/10/2015 by Marielaz81 (1 review written)

They overcharged on my last renewal, my premium was reduced by 50% when I complained about the cost. I had 9 years + NCB. They then charged me £32 to change my address, my 4 other vehicles on different policies incurred no charge by the respective insurers. They did not respond to my email of complaint. They have lost my business would not use them again… Read Full Review

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Thegame316's Comment

Written on: 22/10/2015

On the other hand do you think it is fair that after reducing the premium by 50% at renewal which suggests that Bennetts did not make much if anything by renewing, you then expect them to do extra work on top for free. To run a call centre in the UK costs millions and as a business Bennetts are entitled to make a profit.
If they did not charge an admin fee they would not be in business and to the best of my knowledge every well known bike insurer charges an admin fee. Whetever they choose to enforce that in every case im not sure but ive done my research and all major bike insurers do charge. Maybe you got lucky with your other insurers and managed to not get charged but you cant then Bennetts for following their business model.

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Thegame316's Comment

Written on: 22/10/2015

On the other hand do you think it is fair that after reducing the premium by 50% at renewal which suggests that Bennetts did not make much if anything by renewing, you then expect them to do extra work on top for free. To run a call centre in the UK costs millions and as a business Bennetts are entitled to make a profit.
If they did not charge an admin fee they would not be in business and to the best of my knowledge every well known bike insurer charges an admin fee. Whetever they choose to enforce that in every case im not sure but ive done my research and all major bike insurers do charge. Maybe you got lucky with your other insurers and managed to not get charged but you cant then Bennetts for following their business model.

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★★★★★

“Hard to beat !”

Written on: 13/10/2015 by Aidenz300 (1 review written)

Very quick and easy to set up and nobody tried to talk me into extra cover that I didn't want....Most of all it was a lot cheaper than my renewal quote from my previous insurers and the lady I dealt with over the 'phone was most helpful and curteous… Read Full Review

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★☆☆☆☆

“disappointing customer service”

Written on: 12/10/2015 by Zacharyz289 (1 review written)

an otherwise excellent product is let down by the customer service staff who were neither knowledgeable nor responsive… Read Full Review

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★★★★★

“First class . ”

Written on: 12/10/2015 by Giana293 (1 review written)

I normally switch every year , but bennetts has been the only insurance on my ZX10R To actually reduce my premium , FIRST CLASS… Read Full Review

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★★★★★

“Honda Varadero 1000 Fully Comprehensive ”

Written on: 11/10/2015 by weHaynes330 (1 review written)

Excellent price. It's the 1st time I've let my bike insurance renew automatically and not had to shop round. Very happy… Read Full Review

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