Bennetts Motorcycle Insurance Reviews - www.bennetts.co.uk

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★★★★☆
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Latest Reviews

★★☆☆☆

“claiming”

Written on: 07/08/2014 by Egan391 (1 review written)

look into the small print and double check your policy as when you claim they come up with some very obscure get out clause. My bike was stolen and they would not pay up I would recommend you look else ware for your insurance and defo keep away from Aviva insurance as well because they are the under righters… Read Full Review

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★☆☆☆☆

“Automatic renewal even after i requested to opt out ! ”

Written on: 06/08/2014

Just noticed that my bank statement had a Bennetts payment taken out for a bike policy i no longer have.I have been using them on & off for over 10 years so called them to find out & they replied i had not opted out when taking out the policy & that ALL online policies are automatically renewed unless i actually call to remove it. I explained that i have moved house since & that i no longer require cover & they charged me £30 to cancel the policy ! As it was in the initial cooling off period… Read Full Review

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★☆☆☆☆

“NCB 7* lost by Bennetts (it's all about the bike)”

Written on: 01/08/2014 by v4power07 (1 review written)

Sent via e-mail several times as pdf file and had to then send via post as a extra cost to my-self but still i have no NCB called customer service more times to remember when they say we will call you back they seem to forget ask for a manager's contact that's also a no go but they never seem to forget to email or send post demanding extra payment my premium 113 pounds a full one off payment a few weeks later they want an added 218 pound, I used Bennetts when i first started riding but used… Read Full Review

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★☆☆☆☆

“Don't by from Bennetts!!!!!!!!!!!”

Written on: 31/07/2014 by Elim102 (1 review written)

I bought motorcycle insurance from Bennetts and the following year they think it is perfectly ok to help themselves to your money because they have your bank details on record! They claim that they sent me a reminder about automatically renewing my insurance at an inflated price - not so. The first I knew about it was when I received a new policy (that I didn't want)and when I phoned to cancel I was told that I would be charged £30 !! This must be illegal!!… Read Full Review

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★☆☆☆☆

“Utterly useless”

Written on: 21/07/2014 by Felix440 (1 review written)

Failed twice to send me the insurance documents, despite lengthy phone calls to customer "service" Had to change company as I needed the certificate to pick up my new bike. The Bennetts policy hadn't even started. They then charged me 56 quid for cancelling a policy they couldn't get themselves organised to send. And which I never even used. Stay well clear! Bloody awful… Read Full Review

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★☆☆☆☆

“Keep an eye on your bank statements”

Written on: 02/07/2014

I took out a new policy with Bennetts a little over a month ago. They asked me to send on proof of No Claims Bonus from my previous insurer, which I did. Recently I noticed Bennetts had helped themselves to £233 from my bank account. I immediately rang them, and they claimed they never received my proof of NCB documents, so they debited my account by £203 + £30 "admin fees". After figuring out how to search their emails, they found the proof of NCB I submitted weeks ago, and admitted they… Read Full Review

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Mburke's Comment

Written on: 21/07/2014

19 days later, and still waiting for my refund......

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★☆☆☆☆

“Who are Bennetts?”

Written on: 28/06/2014 by Michaelrevcon (1 review written)

I had an accident on my motorcycle on 15th June 2014 and reported it to Bennetts the same day.Two days later a solicitor rang about claiming compensation for injury,I had none,so refused,a day later their recommended repairer contacted me about a courtesy bike,I didn't require one and didn,t want them to repair my almost new motorcycle,I wanted it repaired by the supplying main dealer,and emailed them confirming so.All sounds good so far doesn't it. Well a week goes by with no contact so I… Read Full Review

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★☆☆☆☆

“Liars”

Written on: 27/06/2014 by Damarionz28 (1 review written)

I cancelled my insurance in September due to my bike being stolen but June came and they took £200 out of my account for a renewal on a bike I do not have when it came to them putting it back in my account they gave me the run around saying they had no records of them taking the money out, so I e mailed them a copy of my bank statement, the first man said it has been sent to my account but then the next man said they need my bank details to transfere it back. So I have been told it will take… Read Full Review

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★☆☆☆☆

“Lost NCD”

Written on: 19/06/2014 by vtWilliamson300 (1 review written)

Bennetts lost my NCD.Now have to pay more beacuase they claim I only have 1year NCD instead of 9+years.Useless staff claimed I filled online form in wrong.B#ll##ks… Read Full Review

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★☆☆☆☆

“Bennetts rogue motor cycle insurance brokers”

Written on: 05/06/2014 by Mike048 (6 reviews written)

I part exchanged my Harley XL883R motorcycle for a R1200gs adventure at the bike shop.When I phoned up Bennetts insurance to change my policy to cover my BMW R1200 motorcycle,i was told that it is £200 inclusive of £30 admin fee on top of my existing policy premium!I wasn't happy with Bennetts at all since they have only changed my motorcycle on my current policy and charged me another insurance premium which I could pay to some other insurance broker because I checked it out! This is a rogue… Read Full Review

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★★☆☆☆

“Re insured my bike at the end of the year on the...”

Written on: 25/05/2014 by Chumleyboy (1 review written)

Re insured my bike at the end of the year on the understanding that my new bike would be 500cc lower and was told that it would be a simple change over, About £25 to£30, On phoning when I got my new bike I was then told it would be an extra £80 pounds, Shocked at this I will admit I was furious over the phone and was offered a measly £22 pounds refund if I cancelled my insurance, In the end I did get the result I was looking for at which I am very pleased about but their customer service… Read Full Review

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★☆☆☆☆

“Poor customer service and unauthorised charges”

Written on: 16/05/2014 by Zaydenx22 (1 review written)

I used Bennetts as they were cheapest to cover renewal of my annual bike insurance policy. However, after the policy expired and I sold the bike they used my card details, that they had not been cleared to store, to take payment for another years policy at an increased price (+30%). When phoning their customer services I just got spoken over by their advisors and they would not help… Read Full Review

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★☆☆☆☆

“Theft”

Written on: 08/05/2014 by jonvictorbrown (1 review written)

Be careful regarding what is considered secure. My £800 London hack was in a secure location, covered, in a private car bay in an area that had barriers, an Abus disck lock and thick padlock. guess what, apprently as no data alarm system my stolen bike is now not insured...from the £300 they would have had I was only expecting £500 i nany case. Scandalous… Read Full Review

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★★☆☆☆

“Phone calls ,emails,letters nonsense”

Written on: 23/04/2014 by 64Stephenson (1 review written)

I purchased insurance with bennetts april 2014 and payed in full ,they issued a policy that was wrong with the wrong model of my motorcycle and emailed myself asking for proof of no claims with my previous insurers . I emailed the the relevant information and made them aware that it was not the correct model ,they emailed me back and asked could I phone them ££££ ching ching I did only to be told that they had not received any email ? 1st lie so how did they know about this problem? can you… Read Full Review

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Mickrobbobmw's Comment

Written on: 01/05/2014

I had 3 Policys running with Bennetts. I cancelled one and changed the Reg on another (£30)but said I would not be re-newing as I could get a Multi bike, Multi Rider policy to cover all 3 on the 1 policy. I've come home today to find they have re-newed a policy only yesterday, but now want (£30+£20) £50 to cancel this!!!!

Ive told em to cancel everything and I wont ever use them again!!!!!!!

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★☆☆☆☆

“Bennetts employing utterly incompetent people?????”

Written on: 18/04/2014 by cain3000 (1 review written)

17 hours into my policy I cancelled they employee clueless people that fail to be able to carry simple tasks, I asked for a policy that would allow me to have multiple bikes, wanting to "future proof" as I was going to add another bike. They failed, and were unable to find any of my original quotes they were £250 away from the most competitive price, they were unable to find my original phone call even though all calls are apparently recorded, I'm sure that would not be the case if it was… Read Full Review

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★☆☆☆☆

“Refund WHAT Refund!!!”

Written on: 15/04/2014 by Iankim2 (1 review written)

Having cancelled my policy within the 14 day cooling off period and being promised a full refund -£30 admin fee, I am still waiting after 6 weeks. They apparently have emailed me several times which I never get though I manage to receive emails form every other company in the world. Now they have written to me I can only assume Royal Mail have stopped delivering as well, as I still have not received any letter. As for those that give them 5 * great. I just hope they never need to make a… Read Full Review

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★☆☆☆☆

“Bennetts Motorcycle Insurance review”

Written on: 09/04/2014 by 403Patton (1 review written)

I helped a friend last year who didn't have a bank account and paid his insurance premium using my bank card. Bennetts have used my card details without authorisation to withdraw money illegally from my account this year. I have called them and emailed them and they point blank refuse to refund my money that they acknowledge was taken unlawfully. I have no business with Bennetts and they had no right, consent or authorisation to use my details for a card payment. They are forcing me to go… Read Full Review

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★☆☆☆☆

“Bike insurance cancelled through insurance companies fault”

Written on: 01/04/2014

I got a policy with Bennetts bike insurance on the 3rd of June 2013. At the time I had to pay on instalments and all went well until last month when I think they tried to take payment a day early. (I can't be 100% sure about this but I know the money was there on the due day.) Since the instalment was not paid I phoned them to make an immediate payment. I was told this was unnecessary as they were going to take the instalment on the 5th of this month,(April 2014). Yesterday, (31st of… Read Full Review

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★☆☆☆☆

“Who's doing the reviews ”

Written on: 31/03/2014 by Batchelor137 (1 review written)

So many good reviews! Is this all to good to be true I ask myself. Insurance company's never want to pay out lets have it out right! Hidden cost ect I just don't no who to use… Read Full Review

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★★★★★

“excelent”

Written on: 13/02/2014 by alexgeorgievbg (1 review written)

Best price and very easy to insure my bike. No paperwork to keep, all documents stay safe in my e-mail. Thank you… Read Full Review

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