Bennetts Motorcycle Insurance www.bennetts.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Hidden charges/regret using them/ never get my...”
Written on: 11/06/2013 by classicbikerider
Took them 3 attempts to get the correct policy document to me. Charged me £30 to change my number plate on the same bike Told me it would cost £50 to cancel plus £30 "Admin" charge No flexibility with robots working in the call centres. They wont get my business again. Dont get lured in by the cheap quotes (read more)
★☆☆☆☆
“COULD NOT RUN A BATH ”
Written on: 30/05/2013
I PAID 230 POUNDS IN FULL TO INSURE MY SCOOTER. I WENT TO MY LOCAL BROKER REGARDING ANOTHER MATTER TO BE TOLD BENNETTS ARE TRYING TO GET IN TOUCH WITH YOU.PHONED THEM TO BE TOLD WE NEED A COPY OF YOUR LICENCE.I PHOTOCOPIED IT THAT DAY AND SENT IT.TWO WEEKS LATER I HAD A LETTER SAYING WE NEVER SAW YOUR LICENCE SO WE RE KEEPING THE MONEY AND CANCELLING THE POLICY. DO NOT HAVE ANY DEALINGS WITH THESE MUGS THEY COULDN T RUN A BATH (read more)
★☆☆☆☆
“Quality of service, not!”
Written on: 16/04/2013 by mungeo (1 review written)
I moved from MCE this year to Bennetts for my annual motorcycle insurance, mostly on the purported quality of service from Bennetts. MCE had annoyed me continually with their complete refusal to communicate by email and continual attempts to make customers call them on premium rate phone numbers. I received my certificate from Bennetts promptly enough, but no mention whatsoever of the EU breakdown cover which they took full payment for. I contacted them by email asking politely for details... (read more)
★☆☆☆☆
“Cant get my new bike!!!!!!”
Written on: 11/04/2013 by 1050Ron (1 review written)
I phoned them on Monday to change my insurance again (they had already charged me £25.00 to change at the beginning of this year!!) so they said they were having trouble with there e mails and i probebly wouldnt get the e mail till Wednesday fair enough i could still get the bike. Its now Thursday and i havnt had anything no E mail no documents through the post so now i cant pick up my new bike on Friday!!!! Ragging is not the word i got charged another £25.00 for nothing no documents so i... (read more)
Eifel's Response to 1050Ron's Review
Written on: 13/04/2013
Youre not the only one, I asked Bennets to add a new scooter on to my already ZZR bike policy and asked them to e mail a copy to the dealer so as to register the bike on the road, they said they couldnt do that as there e-mail machine had broken down!!!! so would have to post to me, 4 days later no sign of anything, so I rung up AGAIN and after a lot of waffle was told it had been sent, must be a slow post!! another day I rung and was met with a complete blank told admin dont work on Saturday and the e-mail machine still broken, offered to return my money, I told them I didnt want my money "I want my bl**dy bike insured and registerd, so now I am in limbo I dont know if I am going to get a copy so as to registger the bike or not, thank God I have a copy for my ZZR 600, Certainly wont be dealing with Bennets again.
Reply to this comment
1050Ron's Response to 1050Ron's Review
Written on: 13/04/2013
It is very annoying luckily I got mine through on Friday so I can pick up my new bike Monday. Sorry to here you are having a problem as well!
They sent me a screen shot which was absolutely useless I still haven't had an e mail with my documents this will be 7 days on Monday a big company and its taken 7 days to sort there e mail!! I'm going to complain next week try and get my £25.00 useless admin fee. I have paid for them to type a few words on a computer and a first class stamp 60p.
And to top it all off I received the documents and it said return my old certificate in the pre payed envelope provided that wasn't provided ha ha comical.
I hope you guys get sorted soon
Reply to this comment
★☆☆☆☆
“No letter, but they still automatically renewed my policy”
Written on: 10/04/2013 by Lanahsdad (1 review written)
Avoid Bennetts like the plague. My bike has been SORN for over a year awaiting the funds to do a bit of work to get her up and running, but due to moving house, kids etc. etc. it's sadly taken a back-seat for now. Last year, they automatically renewed my insurance and took the money from my account. In fairness I had moved a month before it was due and had not received the letter, so I just had to take that one on the chin. I was, however, prepared for it this year... Despite this, and due... (read more)
★☆☆☆☆
“Nigh On £50 for 49 Days”
Written on: 28/03/2013 by ByeByeBennetts (1 review written)
How on earth do they stay in business? Been with them for 7 years had asked today 28/03/2013 to add another motorcycle on to my existing policy, which is due for renewal in 49 days, so that I can take my wife out occassionally, less than 3000 miles in 365 days, so for the next 49 days they want practically a buck a day, the bike will no doubt only be used 2/3 times in that afor mentioned 49 day period, this IS a blatent RIP OFF! Now not only did I refuse it but I'll be taking my business &... (read more)
★☆☆☆☆
“Incompetent staff.”
Written on: 24/03/2013
I was with motorcycle direct,and swapped to bennetts because the price they offered me was £120 cheaper.Firstly they sent me documents saying i was member of IAM,when id not said this.I told them and they sent me new docs.On new docs my excess had gone up to £700 instead of £350.Back on the phone to them,they said it was a technical error and would send me new docs.The new ones come,great my excess is back to £350.But now ive gone from being single to being married.This time i wrote to... (read more)
Byebyebennetts's Comment
Written on: 28/03/2013
One Fingered Monkies, my old gran used to call them, lol Don't think she was far off!
Reply to this comment
Paulol's Comment
Written on: 30/03/2013
The negativity and incompetence by Bennetts staff is of a scale seldom seen. I have been a customer with them for 12+years without making a single claim and when I weent to change my bike they got the details of the new machine wrong on the Ins Certificate. I went back to them to have it corrected and they cancelled the whole policy and could not offer me a policy to replace it.
My advice? Don't have anything to do with Bennetts unless you like hanging on the phone listening to 'sad' music.
Reply to this comment
★☆☆☆☆
“Disgusting Customer Service”
Written on: 21/03/2013
having sold my motorbike during the year (informing bennetts of this)they took out a renewal automatically as they had kept all my credit card details. on phoning they could not help me unless i provided proof that i had sold my bike. explained that i was phoning to cancel the renewal. they have said that they are unable to refund full renewal unless i could provide them with the date that i made the call advising them that i had sold my bike - unbelievable - why i have to proove that i sold... (read more)
Byebyebennetts's Comment
Written on: 28/03/2013
It's theft, pure & simple, contact your card provider with all relevant info they'll sort it for you. In future always contact your card provider after the first payment has been made, by email, stating that they're not to pay that again unless directed to do so by yourself via phone/email.
Ask Bennetts for the contact details of "The Insurance Ombudsman" they cannot by law refuse to give it to you. Always time & date any contact with Bennetts & ask for a name of the person you are speaking to, they may not give you their surname, if they don't ask what position they hold within the company, this usually gets them to put you through to "The Team Leader"
This is a ploy you can use with most financial institutions, "The Ombudsman" must be related to "The Jabberwocky" seems to scare most into action.
Reply to this comment
★☆☆☆☆
“Thieving admin fees”
Written on: 16/03/2013
Don't bother with them as Insurers. Change of address? That's £25, maybe more. Anything else, same again. Why can they get away with it when banks can't any more? A confidence trick by cóntráct 'We're regulated by the FSA' So are loansharks. Can you spot the difference? No, nor can I. (read more)
★☆☆☆☆
“Doubt I'll be using them again”
Written on: 05/03/2013 by KAI86
Poor customer service. Bennetts did not send me my insurance certificate which has since made applying for road tax more awkward than necessary! I sent at least 2 emails to their customer service team to which they ignored. When somebody finally acknowledged the fact I'd sent further emails months later they informed me the only way I would receive a certificate would be to pay £10 for a duplicate.Needless to say this was not going to happen as I hadn't received the original. Overall the... (read more)
See next 10 reviews
Showing 1 - 10 of 162 Reviews
★☆☆☆☆
“How Much ?!”
Written on: 17/01/2013
PLEASE DON'T MAKE THE SAME MISTAKE I DID. HAVING BEEN WITH THEM NEARLY A YEAR IT CAME TO MY RENEWAL, THEY WANTED MORE THAN DOUBLE EVEN THOUGH I HAD NO CLAIMS? I WAS TEMPTED AS I NEEDED TRANSPORT FOR WORK. AFTER LOOKING ELSEWHERE, I FOUND A WAY CHEAPER DEAL AT CAROL NASH. BENNETTS ARE AFTER ONE THING, £££. TO THEM THATS ALL WE BIKERS ARE, THEY WILL CHARGE YOU FOR THE SMALLEST THING. ADMIN, CHANGE OF ADDRESS, CANCELLATION FEE (£40) THE LIST GOES ON.. (read more)
Byebyebennetts's Comment
Written on: 28/03/2013
This Also is "ILLEAGLE" if they still refuse, you can explain this to a future insurer, give them the details of Bennetts Policy this is part of what you pay an admin charge for, they should sort this out for you, however IF they don't "The Insurance Ombudsman" will make them.
Reply to this comment
★☆☆☆☆
“Did not receive proof of no claims (despite sending twice)”
Written on: 16/12/2012
Interesting - a similar complaint to many others; Sent a no-claims proof, then a month later got a letter saying they were going to charge me more than double the cost of the original insurance. Phoned, and after waiting on hold for some time, spoke to someone who said that they had managed to speak to my original insurer, and had proof, so wouldn't charge me. I don't trust these people one little bit, so we'll see ... I've also notified my bank to not allow them to withdraw money from my... (read more)
Byebyebennetts's Comment
Written on: 28/03/2013
OOOOPS wrote a review I thought was for this it went to the "HOW MUCH?!" above, read that one it should help you
Reply to this comment
★☆☆☆☆
“thieves”
Written on: 15/11/2012
Insured with Bennetts last year and whilst i was on holiday they decided to renew my previous policy without my permission, they had kept all my bank card details and renewed the policy off their own backs. Have contacted Bennetts and told them what i think, they have offered to pay back part of the money but will keep the rest as cancellation fees and costs. ROBBING THIEVING SCUM BAGS, AVOID AT ALL COSTS. (read more)
Byebyebennetts's Comment
Written on: 28/03/2013
It's illeagle! Contact the insurance OMBUDSMAN, also contact your credit card provider, If you pay ANY on going policy, Insurance or other, contact your card provider explain to them that on no account is The Firm in question to take anymore than the one payment you've agreed to, get them to email you as soon as possible with confirmation. This also goes for your Bank too, if you pay monthly by Direct Debit as soon as they've taken final payment cancel DD, inform Bennetts or whom ever what you've done by email. They are robbing sons of unmarried parents have absolutely no business sence & are in it for a quick buck.
Reply to this comment
★☆☆☆☆
“Bennetts Bandits R us”
Written on: 01/11/2012
I too took out insurance with Bennett Bandits Insurance. I paid them the full amount with a visa card with agreed no claims bonus. It was a painful experience as they denied recieving my no claims bonus from another insurance company. Instead of contacting me they robbed my account and issued another policy at a higher rate, without my permission. They also charged me a £25 admin charge! They have since acknowledged my full no claims bonus but refuse to offer an appology or money... (read more)
★☆☆☆☆
“Bennetts rip off again!”
Written on: 21/10/2012 by JackB17 (1 review written)
I wish I had seen this site before I took out my insurance with Bennetts Insurance. My first years premium was £395.00.This year they have put it up to nearly a £1000.00. After literally hours on the phone I have been offered an `adjustment` of £38.00. I am now attempting to cancel my policy but Bennetts want to charge me in full for all the optional extras they have included which I didn`t want in the first place.The sagqa continues but the gist is DO NOT TOUCH WITH A BARGEPOLE.!!! (read more)
★☆☆☆☆
“Took extra money from my account without consent”
Written on: 02/10/2012 by PTMT (1 review written)
I was unfortunate to be away from home when they decided to ask for proof of NCB - giving me just 9 days. When I got back they had already adjusted the policy & helped themselves to an additional premium plus admin costs from my bank account. There was no mention of providing the proof with the original documentation which I would have sent to them by return of post. I will never use these crooks again and will make sure everyone I meet gets to hear about it. (read more)
★☆☆☆☆
“Change Bike costs”
Written on: 19/09/2012
Had I know what I do now I would not have taken out insurance with bennetts.... paid £190 two months ago tried to change my bike they would let me, my only option was to cancel and take out a new one ? ALL they was going to give me was £23 RIP OFF ( policy only covered me for that bike only ! ) they gave me another quote for £233 , didnt call back .............In the end I when elsewhere. Never again would I use them (read more)
Ljt3759's Comment
Written on: 21/11/2012
I've had the same problem with Markerstudy insurance, I've been told by a solicitor, if you say to a broker your looking for insurance and mention they must let you change bikes in the future, if they say you can't you can receive a full refund!
Reply to this comment
★☆☆☆☆
“Overcharge for Cancelations.”
Written on: 13/09/2012
£50 admin charge for canceling policy after I sold the bike? Come on. (read more)
★☆☆☆☆
“WOULD NOT RECOMMEND”
Written on: 17/08/2012
This company changed an extortionate rate for cancelling my policy. I understand that there is often a charge for this but this company is in my mind extremely expensive. (read more)
★☆☆☆☆
“Beware extortionate charges for changing/cancelling policy”
Written on: 02/08/2012 by Bristolian47
After selling my motorcycle, I contacted Bennetts to inform them I no longer needed insurance. I was expecting to pay some sort of csncellation penalty fee,fair enough, but I was informed that I had to pay a total of £106 within 10 days, this is only £6 less than if I had just let the policy continue. The total for the policy was £180 and there was still 6 months to run so a cancellation fee of £106 seems ridiculous. When I queried this with the guy on the phone, his attitude was very... (read more)
See next 10 reviews
Showing 11 - 20 of 162 Reviews
★☆☆☆☆
“terrible company”
Written on: 18/07/2012
It's simple to me, regardless of small print, they care about taking your money and not one bit about what you think of them after they have it. I'll never use them again ill tell everyone how bad they are. Ill review them on every site and suggest all do the same. It was cost them in the end. Bad service is huge contributer to the downfall of a large number of rapid expansion companies. (read more)
★☆☆☆☆
“Tricksters: do not trust”
Written on: 17/07/2012
They are trying to take money off me using every trick in the book. Avoid this company like the plague. They claim to be the "bikers friend" and sponsor just about everything out there, but the truth is they are really the BANKERS friend and only see their customer's as pound signs. Horrible company. (read more)
★☆☆☆☆
“Rip off merchants”
Written on: 11/07/2012 by SWB004
I have never known a company to be so bad as this one. I wouldn't recommend to anyone. The staff were extremely unhelpful and were obviously quite used to receiving formal complaints (read more)
★☆☆☆☆
“Bennetts Insurance. Don't be daft ”
Written on: 03/07/2012 by Gonzoo
There use of sharp practices to extract money unfairly knows no bounds. Go elsewhere ! (read more)
★☆☆☆☆
“Useless: especially when you make a claim”
Written on: 16/06/2012 by markmarine (2 reviews written)
Beware of the extras insurance: Helmets and leathers means exactly that: out of a £300 claim, they paid me £112 and took £50 excess off that as they said the items had been used (yeah 3 weeks) and that they only pay a predetermined amount. They lost all my paperwork and dened having received it (although they did send me an acknowledgement and reference number: how strange when they say they never got it!) If you do have an accident your claim is dealt with by their solicitors. They... (read more)
Guest's Response to markmarine's Review
Written on: 19/06/2012
After I reported an accident in 2010 (being reversed into by a truck when I was behind him on a hill!), but with no personal claims, my telephone was constantly badgered by a legal personal injury company based in Manchester. I phoned the part of Bennetts (Zenith I think it was called) that dealt with this side, and they said it was nothing to do with them. It took until the end of last year before the calls stopped. A possible explanation is that somewhere in Bennetts information is being sold on to these badgering companies. On a different note I would add, and I see from the internet copious complaints about the same thing, that Bennetts have adopted a devious cancellation process, whereby they sweetly tell you one thing over the phone, and then out of the blue send an unitemised bill for cancellation if you're paying by installments, ie, what it would cost to insure to the end of the insurance date four months hence. What was the point of cancelling to save insurance money? None.
Reply to this comment
Fi1415's Response to markmarine's Review
Written on: 19/06/2012
To add to your words of warning about this company, after I reported an accident in 2010 (being reversed into by a truck when I was behind him on a hill!), but with no personal injury claim, my telephone was constantly badgered by a legal personal injury company based in Manchester. I phoned the part of Bennetts (?Zenith?) that dealt with this side, and they said it was nothing to do with them. It took until the end of last year before the calls stopped. A possible explanation is that somewhere in Bennetts information is being sold on to these badgering companies. On a different note I would add, and I see from the copious complaints on the internet about the same thing, that Bennetts have adopted a devious cancellation process, whereby they sweetly tell you one thing over the phone, and then out of the blue send an unitemised bill for cancellation if you're paying by installments, ie, what it would cost to insure to the end of the insurance date four months hence. What was the point of cancelling to save insurance money? None. I shall be making a complaint to the Ombudsman, because even if this body does nothing (they're within their legal rights blah blah) at least it adds to the volume of complaints and maybe like with PFI they'll start to do something about this company.
Reply to this comment
★☆☆☆☆
“Change of address”
Written on: 08/06/2012
They will charge you £25 to change your address on a £100 policy there are plenty that dont, beware. Cancelled my policy & moved on. (read more)
★☆☆☆☆
“Be warned they will try to get youre money”
Written on: 01/06/2012 by woodlee21 (0 reviews written)
I phoned them 3 weeks before my insurance run out to be told the next premium will be double of that of last year, I told them that I would not be carrying on will the insurance, and 5 weeks later insurance documents turned up and they had taken the money, I complained and they told me they would listen to conversation that took place between myself and the Bennetts guy, they phone me back to confirm that i said no to next years insurance because of the double cost,they said sorry and that... (read more)
★☆☆☆☆
“MOTORCYCLE INSURANCE/CHANGE OF ADDRESS”
Written on: 30/05/2012 by BK1980
AVOID LIKE THE PLAGUE, WORST COMPANY I HAVE EVER USED, AFTER ONE THING £. CUSTOMER SERVICE,THERE IS NONE,INCONSISTENCY AND LACK OF STAFF TRAINING PLENTY OF, I AM CONSIDERING SEEKING ADVISE. COMPLETE AND UTTER DOGS SH!! COMPANY. PLEASE TAKE NOTE OR YOU WILL END UP OUT POCKET LIKE I HAVE. HOPE THEY GO BUST GREEDY BASTA!!! 125 POUNDS FOR MOVING TEN ROADS AWAY WITH 90 DAYS REMAINING, FROM A FLAT TO A HOUSE AND THEY TELL ME THERE MORE RISK OF MY BIKE GETTING STOLEN FROM A HOUSE THAN OUTSIDE... (read more)
★☆☆☆☆
“Change of address”
Written on: 30/05/2012 by CB1blue
They will charge you £25 to change your address on a £100 policy there are plenty that dont, beware. Cancelled my policy & moved on. (read more)
Guest's Response to CB1blue's Review
Written on: 01/06/2012
Insured 2 bike last year best price around,phoned them 3 weeks before policy ran out to ask the new price for the following year they came back at over double, told them on the phone that i would not be renewing, 6 weeks later recieve insurance documents and they had taken the double over inflated premium from my account,i called them to complain, they said they had to listen to the phone conversation because they record all phone calls,they ring me back and say sorry i did in fact cancel, they said will refund me that was 3 weeks ago still waiting,have used many motorcycle insurance companys in 15 years of riding wont be using this company again.
Reply to this comment
★☆☆☆☆
“I will not use them again.”
Written on: 24/05/2012
was insured to ride my 600 Trail bike last year. This year I wanted to insure a different bike instead. I ignored the “invite” for the Trail bike because I knew that I was not going to use it this year (and after all it is an invite). When I called to insure my different bike, they said “We will transfer the remaining money from the Trial bike to this new policy”. It transpired that they had insured the Trail bike anyway... They said “it is in our terms and conditions... (read more)
See next 10 reviews
Showing 21 - 30 of 162 Reviews
★☆☆☆☆
“Scammers”
Written on: 18/05/2012
They seem to employ all of the insurance industries worst tricks. 1) Auto renewal.. they don't tell you when you take out the policy but they will automatically take whatever they fancy out of your account for the next year. It is in the small print that is sent to you after you have taken the policy out. They really took the p1ss with me and charged nearly twice what anyone else wanted. 2) Huge admin fees. I got charged £30 for cancelling my policy. They also charge £25 for just updating... (read more)
★☆☆☆☆
“Fine until you cancel policy”
Written on: 17/05/2012 by markvinno (2 reviews written)
Had a XR250 and wanted to change to Husqvarna 510. "your insurer won't cover this bike" so I had to cancel and get new policy. When you cancel there is a £30 admin fee and then they give you a percentage of remaining cover back. This works out at a pittance of want was originally paid. I then sold my Husky had policy for 6 months and it cost £220. I got back £3. Yes £3. This is a complete con. Every time you change a bike it so happens that the insurer that you were with doesn't do that... (read more)
★★★☆☆
“Good service, the usual increased premium after first year”
Written on: 08/05/2012
My lovely bike was nicked, never going to be returned. Bennetts couldn't have dealt with it better. Polite, professional, paid up the full amount in the very reasonable time stated. New bike, bit of a steep admin charge to cover the change - but no more than most from what I hear. At renewal time, a huge rise in the premium, almost 3 times the cheapest on compare the cat, and with Bennetts, you have to positively cancel, so it feels like they're trying it on. Overall, pleased with the... (read more)
★★☆☆☆
“Poor service”
Written on: 07/05/2012 by alreviews (1 review written)
When Bike was stolen, Bennetts gave the wrong address to Police - result was a long delay in recovering bike and also a hefty charge from the recovery company. Theyve claimed I entered the wrong adress, but provided no evidence and also the Recovery company and Bennetts have given me different versions of the incorrect address. I dont even know why they would have provided this address in any case as its not the address the bike was registered to. All very frustrating. (read more)
★☆☆☆☆
“it appears to be a scam”
Written on: 21/04/2012 by jmitc1
had a policy with bennetts using zenith, 6 weeks into it i changed bike, old company didnt quote for bike (to zx9r from zzr12?) 'no sir no cancellation charges as long as you take out new policy' which i did as i needed insurance, @140 quid same details etc (zzr was 78) next day phoned up to check on cancellation and was told I would be charged which irritated me, (not paid it yet) insult to injury, thought id do a check yesterday (5 days since change) on gocomp and same details less than... (read more)
★☆☆☆☆
“No claims scam”
Written on: 12/04/2012
Accident last year a car came out of a side road into me. (Yes another one) Bike a write off. Third party admitted liability and 5 Witnesses came forward. Bike, gear etc all paid for by third party but injury compensation claim is still ongoing. Third party is dealing with injury claim which is now 6 months old. No problems just waiting to make sure injury was healed properly. (In fact the third party "AVIVA" have been very good up to now) Problem is that Bennetts have reduced my no claims... (read more)
★☆☆☆☆
“Avoid ”
Written on: 12/04/2012
Accident last year a car came out of a side road into me. (Yes another one) Bike a write off. Third party admitted liability and 5 Witnesses came forward. Bike, gear etc all paid for by third party but injury is still ongoing. Third party is dealing with injury compensation claim which is now 6 months old. No problems just waiting to make sure injury was healed properly. (In fact the third party "AVIVA" have been brilliant up to now) Problem is that Bennetts have reduced my no claims bonus... (read more)
Guest's Comment
Written on: 26/04/2012
If it is brand new I'd say its a steal! I paid $16,000 for mine with a backrest added and befroe tax and tag. With the economy the way its been for the last few years and the fact most Americans either want a fast sport bike or a huge cruiser the DN01 didn't sell very well. Personally I think that is a shame as it is a really nice ride packed with top line technology. It has its negatives, like a too low windscreen, but nothing that can't be dealt with.Enjoy your ride!
Reply to this comment
★☆☆☆☆
“go eles were”
Written on: 09/04/2012
As the motor cycle worlds best friend,they messed up my cover ,policy never arrived by email,only blank sheets,three weeks on still still only have cover note,told that i lost the policy ,how can you lose some thing you never received,they don't seam to have a clue.but look on the bright side they have lots of advertising at bike meets.And watch out for the scam of automatic renewal , that's not evident till after you have paid,this information should be on the adverts. (read more)
Guest's Comment
Written on: 11/04/2012
Just a short simple set of words, for a simple preson: READ YOUR DOCUMENTS!! Simples! If you go through the documents and check all of the sections re renewal, cancellation etc, this is all made clear to you, and even on the web tells you most of the info you are moaning about!! get a grip or a life, or both!!
Reply to this comment
★☆☆☆☆
“cancellation scam”
Written on: 04/04/2012
I insured my triumph with Bennetts over the internet and received notification to supply no claims discount proof by email, I thought this unusual as they can get this off the insurers database. After a couple of weeks they reminded me that I hadn't sent it in and said they would cancel my policy if I didn't send it in within 7 days so I emailed it straight away but I missed the t from the email address and it bounced. So a couple of days later I got round to calling their customer... (read more)
Insuranceguru1900's Comment
Written on: 11/04/2012
seems to me this is completely you fault matey! and thinking the insurance company can get the no claims proof from the database?? Where on earth did you hear that? as for you missing the t out of the e-mail, well i am sorry to say it but double checking the e-mail before sending it wouldn't have cost a penny!
Reply to this comment
Dieselbike's Comment
Written on: 15/04/2012
Insuranceguru, you're missing the point they cancelled my policy and charged me 200 quid for the privilege after 3 weeks, if you think thats okay you must be working for an insurance company, but you can't be, because you haven't heard of the claims and underwriting exchange where all no claims details can be verified.
Reply to this comment
Insuranceguru1900's Comment
Written on: 18/04/2012
First off i work in insurance, second off, how does CUE no the number of years NCD you have?? the NCD is held by the broker, not the underwriter, and not the Claims Exchange! Otherwise it would be called the No-Claims and underwriting exchange!! lol My point is Bennetts are a Bussiness, and if you are not going to check and double check things before you click send, then this my friend is going to continue happening to you, no matter which company you are dealing with!
Reply to this comment
★☆☆☆☆
“Bunch of Muppets ! Avoid like the plague!”
Written on: 29/03/2012 by Kev14 (1 review written)
I used them a few years ago to insure three bikes, one with a registration number and two on the VIN numbers I was trying to road register. The first set of cover notes that came through had a VIN number missing on one of them, I wouldn't of minded so much but this happened SIX times even though they kept promising it wouldn't happen again. When the insurance cover notes expired after thirty days they gave me the option of re-insuring with them, with £150 of a refund towards it or if I... (read more)
See next 10 reviews
Showing 31 - 40 of 162 Reviews
★☆☆☆☆
“AVIOD AT ALL COST BECAUSE IT WILL COST YOU ”
Written on: 02/03/2012 by smokie75 (1 review written)
took out insurance with them and told docs will be with me in 2 days and never got them called them back and they said they would send out more and they never got here rang them again and told they were not sent out when i was told so i asked if they could send docs by email but no cos there computer was bigger than mine and was broken so i ask them to fax me docs and they told me we dont do faxes (they dont do alot realy) then i was told it would cost me more to cancel policy then was worth... (read more)
★☆☆☆☆
“Rip Off Renewal Quote!!”
Written on: 29/02/2012 by srwood
After 6 years with Bennetts Motorcycle insurance, I rang to report a non-fault accident to add onto my Policy when my renewal notification came through. After taking the details, they said they had to load my Policy by £3.00 per month taking it to £19.00 per month. I declined the renewal as even my car insurer (who insured me at the time of the accident) did not even increase my Policy due to the accident. No here is when I realised how much they were overcharging me...... I used... (read more)
★☆☆☆☆
“CANCELLATION FEES”
Written on: 19/02/2012 by SAMSPARROW (1 review written)
I BOUGHT A POLICY WITH BENNETTS BIKE INSURANCE DURING THE WINTER MONTHS 3RD PARTY FIRE AND THEFT FROM DECEMBER UNTIL THE END OF FEBRUARY AS MY BIKE WAS OFF THE ROAD I WONTED TO INSURE MY BIKE FULLY COMP THEY CHARGED ME £30 TO CANCEL MY POLICY PLUS 40% OF MY EXISTING POLICY AND QUOTED ME MORE THAN DOUBLE OF THE NEAREST COMPETITOR FOR MY COMPREHENSIVE COVER THEY ARE ROBBING SCUMBAGS STAY WAY CLEAR THEY IN NO WAY TRIED TO HELP JUST VERY IMPOLITE RUDE AND EXACTLY WHAT'S WRONG WITH THIS... (read more)
★☆☆☆☆
“BENNETTS INSURANCE SHOULD NOT BE ALLOWED TO SELL INSURANCE”
Written on: 07/02/2012 by RAPIDTRANSSA (1 review written)
I INSURED WITH BENNETTS AND NEVER WILL AGAIN MY SUZUKI WAS STOLEN AND THEY CAME UP WITH ANY EXCUSE NOT TO PAY OUT AND WORSE STILL NEVER BOTHERED TO LET ME KNOW WHAT WAS HAPPENING. OH BUT OF COURSE I CAN CALL THE 0844 NUMBER SPEND LOTS OF MONEY AND GET A RUDE NON ANSWER BACK. FSC IS LOOKING INTO IT FOR ME. DO YOURSELF A FAVOUR AND AVOID THIS BUNCH OF THEIVES LAUGHINGLY CALLED AND INSURANCE COMPANY. IT WILL SAVE YOU HEART ACHE AND FINANCIAL STRESS WHEN SOMETHING GOES WRONG. BE A HAPPY BIKER... (read more)
Insuranceguru1900's Response to RAPIDTRANSSA's Review
Written on: 11/04/2012
Thats Rubbish! bennetts are a panel insurer who have more than one underwriter. and if the claim wasnt going to be paid out on its not Bennetts who would decide this but the underwriter, probably because you said your bike was garaged and it was pinched from on your front garden?
Reply to this comment
★★★★★
“Bennetts and minsterlaw”
Written on: 08/11/2011 by steiner1 (1 review written)
Hello I used Bennetts from 2006 to 2010 fully comprehensive, the price was the best each year, a crash writing my bike off in 2010 was paid in full in record time with excellent service but Bennetts linked me to minsterlaw to recover my NCD loss and personal injury claim. Do not use minsterlaw for any legal work as it has been over 1 year with no progress and for the last 2 weeks all of my emails have been ignored. I have been informed that the payment was made and minsterlaw keep the... (read more)
★☆☆☆☆
“Rip off”
Written on: 07/10/2011 by zzz9999 (2 reviews written)
Rip off cost me A fortune to cancel when it was renewed without my say so. Watch out for sharp practice. (read more)
★☆☆☆☆
“£185 policy to cancel 4 weeks later will cost me £100?!”
Written on: 06/10/2011 by cakinwande (4 reviews written)
FSA WILL BE CONTACTED IMMEDIATELY I took out a Bennets insurance policy on my Lexmoto Tommy 11th September 2011. It broke so I tried to cancel it today, only to be told that I would be charged £30, which I accept, PLUS 40% of the premium! I had already paid a month up front of £37 and they wanted me to pay £61 to cancel! I read through all my terms and conditions, read over my policy documents and nowhere does it say 40%. All it says in the tiny Cancellation Rights section in the Policy... (read more)
★☆☆☆☆
“Bennetts are not to be trusted”
Written on: 16/09/2011 by chubba (1 review written)
I just want to say that Bennett's are a pretend insurance company they do not want to pay out ! My bike was stolen i sent in all the docs the police report etc the assessor eventually called me and we agreed a price they still have not payed out. Bennett's insurance are untrustworthy and i will take then to the small claims court to get my rightful money for the stolen bike. one word sums up Bennett's insurance company MALPRACTICE (read more)
★☆☆☆☆
“Bennets scam again”
Written on: 23/08/2011 by ronniedenham
at the begining of July i took out a insurance policy with Bennets Additions on my Yamaha DT125R for £324.80 which was good value for money. after about a week or two i recived a letter asking me for proof of my no claims, i replied to this letter with proof and did not hear back so assumed that was it. but on the 12th August i recived another letter from Bennets stating that my insurance policy was cancelled on the 9th August with no explanation why? at this point i was furius that they... (read more)
★☆☆☆☆
“DO NOT USE BENNETTS !!!”
Written on: 22/07/2011
I recently took out a new policy with Bennetts thinking I had a reasonable quote. A few weeks in, my first correspondance received was from Bennetts explaining that my policy had been cancelled due to them not receiving NCB proof. This was the first contact I had with them after taking out the policy. I don't think its a great way to do business and subsequent discussions have been short,sharp and extreemly unfriendly. I have now had to pay an extra £40.53 (cancellation and overdue balance)... (read more)
See next 10 reviews
Showing 41 - 50 of 162 Reviews
overview
MoneySupermarket
Top 5 Motorcycle Insurance
To calculate the top 5's we take the following factors into account:
Top 5 Motorcycle Insurance
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. The Bike Insurer www.thebikeinsurer.co.uk
181 reviews read latest review -
2. Hastings Direct Motorcycle Insurance www.hastingsdirect.com
219 reviews read latest review -
3. H&R Insurance Motorcycle Insurance
18 reviews read latest review -
4. Adelaide Insurance Services - www.adelaideinsurance.com
3 reviews read latest review -
5. Devitt Motorcycle Insurance
26 reviews read latest review
Hot Stuff in
Latest Reviews in Motorcycle Insurance
-
MCE Motorcycle Insurance www.mceinsurance.com
"So far so good, but dreadfulll..." Read More
-
Hastings Direct Motorcycle Insurance www.hastingsdirect.com
"Not at all helpful and mislead..." Read More
-
Carole Nash Motorcycle Insurance www.carolenash.com
"Automatic renewal - Not so!" Read More
-
The Bike Insurer www.thebikeinsurer.co.uk
"I've already recommended you" Read More
-
Bennetts Motorcycle Insurance www.bennetts.co.uk
"Hidden charges/regret using th..." Read More
Latest items in Motorcycle Insurance
- You are here:
- Review Centre
- Insurance
- Motorcycle Insurance
- Bennetts Motorcycle Insurance www.bennetts.co.uk
- Overview
Krdrummer's Response to 1050Ron's Review
Written on: 13/04/2013
I'm in the same position. Can't get tax on mine. Fair enough that they have problems with their email but it's been over a week and they still haven't fixed it or made some other arrangements. I asked them to fax a copy direct to my post office 'can't do that just email and post' well just post really and it's taken over a week for that to arrive. Sitting and apologising is no good. The management just need to take action. It's not rocket science just employ some temps and get them to email out policies from a gmail or yahoo address until you get your email system fixed.