Next Reviews

Watch this item
Next
2.9 stars
Average rating for this product is: 2.9 out of 5

From 17 ratings and 25 reviews

Thumb up 72% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Summary

If you are a regularly shop at Next why not share your experiences with others and write reviews of Next shopping here.
Information
Brand: Clothing & Accessories
Type of shop: High Street
Location: Nationwide

Average Ratings for Next

  • Quality of service3.5 stars
  • Layout of shop4 stars
  • Value for Money3.7 stars
  • Reviewer Ratings3.7 stars
  • Overall Rating2.9 stars

25 Reviews For Next

  • theangryhellcat Rank: Major 19th Aug 2009

    Reviewer rating: 4 stars


    theangryhellcat's review has yet to be rated - Be the first!
    Report this review



    I have bought quite a few items in Next. I find their clothes to be of very decent quality and not too expensive. The staff are generally fairly helpful when you need them but they don't hassle you too much, which can put me off sometimes.

    The last item I bought there was a pair of smart trousers for work - they fit very well and have not dulled in the wash.

    I would recommend next to other people as a good shop to get both everyday and fairly smart items.

  • PieDizzle Rank: Major 15th Jun 2009

    Reviewer rating: 3 stars


    PieDizzle's review has yet to be rated - Be the first!
    Report this review


    I firstly, do not shop here for myself, I find adult clothes here to be bland, dull and a bit mature even matron - like for me. However childrens clothes (nothing much for older children 5+) are of excellent quality and very smart, unlike many other brands of childrens and baby clothes they wash up well without bobbling, etc. However, the childrens footwear sizing is very small. I also bought my 3 year old son a pair of sandals and after one day of wear in the park the rubber on the soles had wo ...

  • Julie316 Rank: Major 12th Sep 2008

    Reviewer rating: 4.5 stars


    Julie316's review has yet to be rated - Be the first!
    Report this review


    I really like Next because their clothes never seem to wear out or lose their colour and shape, especially compared to other high street stores. Their directory offers a good service too, I just wish their sizes were a little more standard as I always have to order two sizes and then send one back as I don't know which one will fit.

  • sarahmartine Rank: Lance Corporal 7th Jun 2008

    Reviewer rating: 5 stars


    sarahmartine's review has yet to be rated - Be the first!
    Report this review


    I love Next, apart from the above two bad points! The quality of the clothing is fantastic, especially jeans/childrenswear and school uniform which will be grown out of quicker than it wears out!
    They do sometimes seem to be a little behind the times and could maybe have a slightly younger feel to some of the designs.
    I used to work there and above all Next do put customer service first...you will always get a refund or exchange! The directory offers a good service too and I like the fact you ...

  • Guest 11th Apr 2008

    Reviewer rating: 5 stars


    Guest's review has yet to be rated - Be the first!
    Report this review


    Layout off the stores make shoping quicker eg men women and children seprate and well labled

  • alex4819 Rank: Corporal 5th Apr 2008

    Reviewer rating: 2.5 stars


    alex4819's review has yet to be rated - Be the first!
    Report this review


    Agree with others that sizing is all over the place, whether tops, trousers, shoes, children's or otherwise. Avoid jersey tops which shrink badly. Children's shoe sizes especially are totally way out from the norm.
    Sale days, yes, are a total manic mess.
    My local store has nonchalent, young staff (Dumfries).
    Very little stocked in this store in kids' section unless you are under 5.
    Website is a nightmare to navigate now they've renewed it. Searching just reveals totally what you don't want. ...

  • michelle cel Rank: Corporal 13th Mar 2008

    Reviewer rating: 1 stars


    michelle cel's review has yet to be rated - Be the first!
    Report this review


    I must admit that I hardly ever go in Next as I know exactly what they have in there! - the same stuff as last time! The clothes are too old and boring. However I will admit that the clothes are made to a good standard.

  • chez18 Rank: Colonel 6th Feb 2008

    Reviewer rating: 3.5 stars


    chez18's review has yet to be rated - Be the first!
    Report this review


    not my first place to shop but would have a nosy in there every now and again!

  • natalievines1984 12th Jan 2008

    Reviewer rating: 3.5 stars


    On average, people found this review very helpful
    Report this review


    nice tidy stores apart from the sale days.

  • gabbyco Rank: Major 1st Jan 2008

    Reviewer rating: 3.5 stars


    gabbyco's review has yet to be rated - Be the first!
    Report this review


    I bought an item, and I currently don't live near a Next branch as I live in a village. The nearest branch is quite far for me by car (22 miles), and petrol is very expensive where I live. Basically, the security tag was disconnected and left on the item of a two piece trouser suit that I bought for a job interview. The buzzer didn't ring when I got home from the Westwood Cross Store in Thanet, and I had to go back. When I telephoned and got through to the store to complain, I couldn't get my tr ...

  • Lisa Louise Rank: Corporal 20th Sep 2007

    Reviewer rating: 3 stars


    Lisa Louise's review has yet to be rated - Be the first!
    Report this review


    Overall, Next make good quality clothes but sort the sizes out!

  • anniehal38 Rank: Lance Corporal 30th Jul 2007

    Reviewer rating: 4.5 stars


    anniehal38's review has yet to be rated - Be the first!
    Report this review


    I have always found Next Directory to be very efficient with the goods delivered very swiftly with few errors. The returns process I have also found quick especially if you use the courier. They sometimes say an item will be out of stock and may come in 3-4 weeks but usually goods appear much more quickly than that, overall a good service, although I do feel the range of girls' clothing has gone downhill in the last couple of directories.

  • nadinespence Rank: Sergeant 5th Jun 2007

    Reviewer rating: 5 stars


    nadinespence's review has yet to be rated - Be the first!
    Report this review


    Next is a fantastic store all round!!! VERY HIGHLY RECOMMENDED!!!

  • diamondkitten Rank: Lance Corporal 27th Feb 2007

    Reviewer rating: 4.5 stars


    diamondkitten's review has yet to be rated - Be the first!
    Report this review


    Totally recommend the staines store, the staff are fantastic and they have a great range of stock.

  • kep80 Rank: Corporal 11th Sep 2006

    Reviewer rating: 3.5 stars


    kep80's review has yet to be rated - Be the first!
    Report this review


    All in all, I think that Next is quite a good shop for clothing (I haven't bought any house-hold items yet, but am told that they're of a good quality). Most of their clothing is rather plain, so it's more of a casual/workwear type shop. I probably wouldn't get my clubbing gear from them! If, however, you want a pack of t-shirts or shirt for work, then this is an ideal place. Having said that, their underwear and shoes can be very glam and pretty.
    My only real gripe (apart from pricing) is ...

  • foxview Rank: Lieutenant-Colonel 3rd Apr 2006

    Reviewer rating: 4.5 stars


    foxview's review has yet to be rated - Be the first!
    Report this review


    Next on the high street is a very good clothing and accessory shop. Even though some of the items seem pricey, you do actually get what you pay for, as 99.9% of clothes are very good quality. The Next directory service is OK, but a lot of what you want to order over the phone is usually out of stock and will take one to two weeks for delivery. It is quicker to get it from the shop.

  • Susiesr Rank: Lance Corporal 20th Mar 2006

    Reviewer rating: 3.5 stars


    Susiesr's review has yet to be rated - Be the first!
    Report this review


    Although Next has served me well over the years, since they opened their stores in fact, I have largely been satisfied with the service- they accommodate size 6 individuals, which is great! However, the Next Directory, I have found to be quiet dreadful. Orders are sometimes inaccurate and returning items is by far the worst process with incorrect invoicing and "lost returns" which result in re-submitting the original paperwork. All in all, it is a long, tedious process. I will continue to sh ...

  • Moushka D Rank: 2nd Lieutenant 12th Feb 2006

    Reviewer rating: 4.5 stars


    Moushka D's review has yet to be rated - Be the first!
    Report this review


    Next and Next Directory I have to say would be a staple for any work or casual wardrobe.

    I especially like their rugby tops which are prettily designed and seem of decent quality.

    Suits are also nice, having said that though, I don't expect hem of trousers to fall apart after only 2 wears!!

    Pretty cashmere mix (I think) beaded cardigans (I bought 2, black and teal) but popper fastening on 1 came apart after only 1 or 2 wears! not good enough in my opinion. They charge too much for del ...

  • waspybird Rank: Corporal 23rd Jan 2006

    Reviewer rating: 0.5 stars


    On average, people found this review very helpful
    Report this review


    I went to 3 next stores. Colchester/Basildon/Chelmsford
    I originally saw a green gillet priced at £54.99 but all they had were size 10 so I asked when they would get more, I was told the delivery would be in on the Wednesday, but couldn't guarantee they would be on it. So I rang that afternoon to be told it had not been unpacked, so I asked if they could ring me, the assistant said no.
    So I rang next day and turned out the item was not there after all. So I asked could they order it for ...

  • Emmalops 6th Dec 2005

    Reviewer rating: 4 stars


    Emmalops's review has yet to be rated - Be the first!
    Report this review


    I have shopped with NEXT for years its always had good range and the jeans and pants seem to fit my shape much better than other stores. They have a fab selection of watches and accessories which seem to get better each season. My only complaint is that the Directory interest is too high.