Clothes are nice but the girls who work there are even nicer. I would recomend this to fam

Ordered 2 sizes of item for fit.Returned unwanted item for refund through collect plus on 18th May 2015. Happened to return an item to Marks and Spencer at the same time and place.Tracked both returns a few days later and ascertained both were at their warehouses.Refund from Marks and Spencer back on my card within 5 days.Refund from Top man back on my card on 9TH JULY 2015.They denied getting return, I had to wait 28 days send in copy of returns receipt.Numerous time on emails. Absolutely incompetent Company.NEVER AGAIN.My advice is if you buy on line always return to shop for instant refund. This rather defeats object of buying on line in first instant...best avoid altogether.

Purchased this "Leather Look Funnel Bomber", size XL last October in the Colchester store after comparing with many other shops. I was extremely pleased with the design and quality but it comes up on the tight side, so have given it to my son and ordered an XXL which arrived within 4 days. Same jacket, same code, BUT, its been made noticeably cheaper! Both shoulder tags have gone (not bothered by that)The zips have gone on both pockets. The lining is cheaper, and worse of all the outer shell is thinner!! Would rather have paid extra for the original quality.

Ordered presents for Christmas, the website said they would be delivered before the 24th of December 2012 (today) and they have not arrived! I now have no Christmas presents to give! Topman you are terrible, there is no point giving a tracking number if it is not going to work! Sort your sh!t out! I have been buying clothes off your website for a long time! Never again!! X x

I'm pretty sure they lost my order, and this is not the first time these idiots have done something like this as per the other review. I will not buy anything from them again, period end of story. Customer service does not exist so do not call the useless number they provided in their contact section and waste long distance fees. Right now I am trying to "email" them. Its quite likely they have lost my order but conveniently will not tell me. If they do not respond in the next 48 hours, I will just get Master card to pull my money back out of them.

I bought a pair of pants last year and until now, I didn't get it, I tried N times to contact with TOPMAN, but first, they didn't reply some of my emails, I mentioned that they should take my email seriously, unfortunately their answers are the same, they are copying the text from their site about parcel lost, and the problem is still not solved. I was disappointed by it, and from that moment, I stopped ordering anything. I love the things on TOPMAN, but my fear and anger of not receiving my order convinced me not to order anything on their site. The parcel that I've ordered 02 November 2010, the order number is 47784070 I strongly don't recommend TOPMAN, if you really want to buy something in their style, go to ASOS.com, they offer free shipping worldwide.

I placed a order on the 24th of December and was told I would recieve my order no later than the 3rd of January. It is now the 11th of January and still no order. I have now emailed 3 times with no response. I had to wait 20 minutes on a premium line to get through to there customer service and was guaranteed the order would be with me in 2 days and I would recieve a phone call to tell me what the hold up was. I have not recieved any phone call from them and still no order. Terrible custome servicer, stay away from ordering on line, totally put me off Topman with who I have shopped with for many years

great quality products at great prices.

online delivery is very speedy.

worth checking out sale items as some items become amazingly cheap in their sale sections both online and in store.

The product i purchased was good and there delivery was speedy however packaging is just a plastic bag even for more delicate products.