George at Asda Reviews

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★★☆☆☆
2.3 / 5
85
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  • Quality of service

  • Layout of shop

  • Value For Money

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George at Asda
George at Asda

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Latest Reviews

★☆☆☆☆

“bought shirts online”

Written on: 28/05/2015

i have just ordered two lots of shirts online from the ASDA website, twice they have sent the wrong ones to be collected to store, I would not buy online from ASDA ever again and advise anyone thinking of buying online to forget it. They must have trained monkeys picking the items, the shirts I ordered where ASDA's own George brand and TWICE they sent Tailor + Cutter a totally different shirt… Read Full Review

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★☆☆☆☆

“no refund after two months! beware”

Written on: 12/05/2015 by McNultyud219 (1 review written)

Firstly, I ordered a rug...which didn't match the description! I then returned the item and have been trying to get a refund for two months. customer service were.. let's just say...not the best and they struggled to understand my dilemma-why should I expect a refund after returning an item?! If you want bad quality items, customer service teams overseas and a distinct lack of customer service...go ahead and order from George at asda… Read Full Review

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★☆☆☆☆

“Take your money under false promise”

Written on: 09/05/2015 by lizzie-jane (1 review written)

GEORDGE AT ASDA ON LINE ORDER GARDEN FURNITURE HOME DELIVERY Needed Garden furniture for weekend on George at asda site had facility for next day delivery if pay double delivery price but as need next day thought worth it, paid my £300 for the furniture and £19.99 delivery for next day Saturday delivery (standard del £8.95)had 5 left still tovqualify for next day delivery. Get an email day of delivery your order has been delayed we contact you within 48 hours that's it!!!!! phone customer… Read Full Review

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★★☆☆☆

“They've lost it!”

Written on: 05/05/2015 by itMcKinnon66 (1 review written)

After buying George clothing from ASDA for years, I'm so disappointed with what they're churning out nowadays. Lots of repeats from previous seasons and nothing smart or chic. The new 'London Chic' range is appalling! Whatever happened to the lovely Moda range? Nothing worth buying at all. Carry On like this ASDA, and you'll lose your customer base. I for one, won't be buying from you!… Read Full Review

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★☆☆☆☆

“Click & collect a 20 min wait, the wrong product & sizing”

Written on: 24/04/2015 by O'Connellhz399 (1 review written)

Used the c&c service, and was pleased to hear the products had arrived next day at local store. Seemed good value too. What I got was: 1) a 20 minute wait in store despite there being no queue 2) opened the bag to find one of the four products was completely different to what I ordered 3 two of the products (nursing bras) were 2" different on the chest size Contacted customer services who acknowledged the issues but offered no alternative but to go back to the store for a refund. Any decent… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 17/04/2015 by Davisra494 (1 review written)

I ordered two items from Asda George online on Saturday for delivery Thursday. I then changed my mind so rang to cancel the order at 8 am Monday and was told an e mail would be sent to me confirming this. By Wednesday morning I hadn't heard so rang again and was told the first cancellation hadn't been dealt with but it would be definitely cancelled that day and my PayPal would be refunded. An hour later I got an e mail saying my items had been despatched! I rang again and was told I would have… Read Full Review

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★★★☆☆

“staff clothing ”

Written on: 13/04/2015 by Heidiy476 (1 review written)

Sorry to to see the class gone with staff uniforms today IN ASDA They all looked like they where in a sports team not a smart outfit George clothing department staff i thought they where in a foot ball team outfits Not a smart move When people are all shaps and sizes A lot of sad staff who fell a mess… Read Full Review

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★★☆☆☆

“Customer Service not very good”

Written on: 12/04/2015 by tavidu (2 reviews written)

Have used Asda online quite a bit recently mainly to purchase Jeans as they are the only company that do my size. I have found the service very good with excellent delivery and the website is easy to use and user friendly. However, the other day I ordered 2 pairs of Bootfit Jeans which promptly arrived a day early which was great but on opening the delivery bag although both pairs were labled "Bootfit" one of them was actually a pair of Straight leg Jeans. I decided to keep them as a spare pair… Read Full Review

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★☆☆☆☆

“item lost”

Written on: 12/04/2015 by uxHayes1991 (1 review written)

I am very disappointed and fed up buying from Asda George every time i order from there, there is always a problem or two..this time the courier has lost my item!!!! and i guess all my billing information has been lost with the parcel too, i called customer service and all she was worried about was me not raising my voice to her, please change your customer service and put people that do understand the frustration we customers go through when you are told all your billing information has been… Read Full Review

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★☆☆☆☆

“they couldn't fullfill the order again and have not...”

Written on: 07/04/2015 by 5h (4 reviews written)

This is the second time they couldn't fulfill the order over a month and numerous calls still they haven't been capable to do refund me full amounts I'me due, After waiting a week for my purchase to be delivered i decided to chase it and been told that my order was located with their courier and will be delivered within 48 hours. Waited a week and then called them again, they appeared to be looking for it and been told they located my order again with their courier and i should be receiving it… Read Full Review

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★★★☆☆

“changing rooms”

Written on: 31/03/2015

I picked out three items to try on in the Gravesend store and again the fitting rooms were closed. I am sure other people are vexed by this. When will they re-open… Read Full Review

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★☆☆☆☆

“Never buy from here!!!!!!!!”

Written on: 24/03/2015 by Pixiedust1990 (1 review written)

I bought a cotbed for my son here it came with not enough screws and bartel nuts when put together it wasn't safe! I called them and they said they'd get back to me, didn't hear for 3 weeks so I called them back and they said they'd exchange it and bring me one the same day, so I waited in and nothing cane, I called them and they said they would pick it up the next day but I wouldn't get another one for 15 working days! I said what the hell am I meant to sleep my baby in?! So I've asked for a… Read Full Review

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★☆☆☆☆

“Stay away unless you want to waste your time”

Written on: 13/03/2015 by Dereond63 (1 review written)

George at Asda uses Yodel as its courier to deliver its products. As you may probably already know, Yodel is the worst courier service known to man. Having said that, I ordered a cot from George/Asda and chose the "name your day" delivery service. I took the day off from work as the delivery requires a signature. On the day of the scheduled delivery, I was informed it would be delivered between 7am and 7pm. So I waited and waited and then waited some more. 7pm came and still nothing… Read Full Review

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★★★★★

“ASDA George 1000 times better than Primark, Great...”

Written on: 27/02/2015

You always get the whingers and moaners on these forums who only give 1 star because of something petty. I bought a pair of shoes from ASDA George as i do a lot of walking in my job and have a long walk to the train station and these shoes i bought for £25 are still going strong !!!! so they are made to last !!!! They are great if you need work shirts and trousers for a competitive price and there clothes seem to last for ages. I would thoroughly recommend shopping in George at ASDA as the… Read Full Review

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★☆☆☆☆

“where is my refund”

Written on: 15/12/2014 by Lowevv391 (1 review written)

returned an order on the 24th november 2014.its now the 15th december 2014 and i still have not received my refund. sick of phoning customer services and getting no joy. will NOT be using this website again. they have not got a clue. i have had to give this website a rating. would not have given it any stars but unfortunately it is a required field… Read Full Review

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★☆☆☆☆

“Orders, deliverys and customer services discusting !!!!”

Written on: 06/12/2014 by Di64 (1 review written)

I ordered a coat online, it was delivered late, sent that coat back, ordered another paid next day delivery. Did not arrive, rang to complain and customer services laughed at me, and didnt want to help at all, . I cancelled my order. Lets see how long refund takes. No one was bother that not just 1 but 2 orders eere messed up. Then to just laugh...DISCUSTING.. My first time of online shopoing at George, anf definetly my last.. VERY UNHELPFUL. QUICK TO TAKE OUR MONEY. NOT BOTHEREF ABOUT… Read Full Review

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★☆☆☆☆

“No size 10s”

Written on: 30/11/2014 by StephenWooten50 (1 review written)

Just checked the website for pyjamas, not one in a size 10-12. In store is the same, no size 10s. If Asda George is only catering to large sizes why not advertise as so… Read Full Review

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★★★☆☆

“big size ”

Written on: 06/11/2014 by ljslm (1 review written)

Love the fact I can pick up a new top why shopping and in big sizes -only thing your tops and jumpers are to short and one of them came to my knees -plz make them longer to cover up big bums and tums so I can buy some -cheers… Read Full Review

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★☆☆☆☆

“never got what i would say are normal sizes”

Written on: 28/10/2014 by EmanuelEnglish (1 review written)

Searched rail after rail for 36L trousers and jeans.. visited asda website online..also only short leg available. so unless your vertically challenged i'd try elsewhere.millions of short leg trousers ..Is 36l not a common size for a middle aged guy who is 6'tall.Don't even bother asking to see if they have your size in stock room.Apparently if its not on the shopfloor then they don't have the size...Yes they sell cheaper clothing,however its only cheap because its the sizes that don't fit the… Read Full Review

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★☆☆☆☆

“Where's my items”

Written on: 01/09/2014 by tiSaunders447 (1 review written)

I ordered a present for my mum it never turned up but they took my money. when I complained It was felt as if it was my fault order never turned up.still no money back.fed up phoning disgusting service I will never ever use them again… Read Full Review

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