George at Asda Reviews

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★★☆☆☆
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  • Quality of service

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  • Value For Money

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George at Asda
George at Asda

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Latest Reviews

★☆☆☆☆

“Click & collect a 20 min wait, the wrong product & sizing”

Written on: 24/04/2015 by O'Connellhz399 (1 review written)

Used the c&c service, and was pleased to hear the products had arrived next day at local store. Seemed good value too. What I got was: 1) a 20 minute wait in store despite there being no queue 2) opened the bag to find one of the four products was completely different to what I ordered 3 two of the products (nursing bras) were 2" different on the chest size Contacted customer services who acknowledged the issues but offered no alternative but to go back to the store for a refund. Any decent… Read Full Review

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★☆☆☆☆

“Disgusting service”

Written on: 17/04/2015 by Davisra494 (1 review written)

I ordered two items from Asda George online on Saturday for delivery Thursday. I then changed my mind so rang to cancel the order at 8 am Monday and was told an e mail would be sent to me confirming this. By Wednesday morning I hadn't heard so rang again and was told the first cancellation hadn't been dealt with but it would be definitely cancelled that day and my PayPal would be refunded. An hour later I got an e mail saying my items had been despatched! I rang again and was told I would have… Read Full Review

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★★★☆☆

“staff clothing ”

Written on: 13/04/2015 by Heidiy476 (1 review written)

Sorry to to see the class gone with staff uniforms today IN ASDA They all looked like they where in a sports team not a smart outfit George clothing department staff i thought they where in a foot ball team outfits Not a smart move When people are all shaps and sizes A lot of sad staff who fell a mess… Read Full Review

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★★☆☆☆

“Customer Service not very good”

Written on: 12/04/2015 by tavidu (2 reviews written)

Have used Asda online quite a bit recently mainly to purchase Jeans as they are the only company that do my size. I have found the service very good with excellent delivery and the website is easy to use and user friendly. However, the other day I ordered 2 pairs of Bootfit Jeans which promptly arrived a day early which was great but on opening the delivery bag although both pairs were labled "Bootfit" one of them was actually a pair of Straight leg Jeans. I decided to keep them as a spare pair… Read Full Review

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★☆☆☆☆

“item lost”

Written on: 12/04/2015 by uxHayes1991 (1 review written)

I am very disappointed and fed up buying from Asda George every time i order from there, there is always a problem or two..this time the courier has lost my item!!!! and i guess all my billing information has been lost with the parcel too, i called customer service and all she was worried about was me not raising my voice to her, please change your customer service and put people that do understand the frustration we customers go through when you are told all your billing information has been… Read Full Review

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★☆☆☆☆

“they couldn't fullfill the order again and have not...”

Written on: 07/04/2015 by 5h (4 reviews written)

This is the second time they couldn't fulfill the order over a month and numerous calls still they haven't been capable to do refund me full amounts I'me due, After waiting a week for my purchase to be delivered i decided to chase it and been told that my order was located with their courier and will be delivered within 48 hours. Waited a week and then called them again, they appeared to be looking for it and been told they located my order again with their courier and i should be receiving it… Read Full Review

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★★★☆☆

“changing rooms”

Written on: 31/03/2015

I picked out three items to try on in the Gravesend store and again the fitting rooms were closed. I am sure other people are vexed by this. When will they re-open… Read Full Review

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★☆☆☆☆

“Never buy from here!!!!!!!!”

Written on: 24/03/2015 by Pixiedust1990 (1 review written)

I bought a cotbed for my son here it came with not enough screws and bartel nuts when put together it wasn't safe! I called them and they said they'd get back to me, didn't hear for 3 weeks so I called them back and they said they'd exchange it and bring me one the same day, so I waited in and nothing cane, I called them and they said they would pick it up the next day but I wouldn't get another one for 15 working days! I said what the hell am I meant to sleep my baby in?! So I've asked for a… Read Full Review

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★☆☆☆☆

“Stay away unless you want to waste your time”

Written on: 13/03/2015 by Dereond63 (1 review written)

George at Asda uses Yodel as its courier to deliver its products. As you may probably already know, Yodel is the worst courier service known to man. Having said that, I ordered a cot from George/Asda and chose the "name your day" delivery service. I took the day off from work as the delivery requires a signature. On the day of the scheduled delivery, I was informed it would be delivered between 7am and 7pm. So I waited and waited and then waited some more. 7pm came and still nothing… Read Full Review

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★★★★★

“ASDA George 1000 times better than Primark, Great...”

Written on: 27/02/2015

You always get the whingers and moaners on these forums who only give 1 star because of something petty. I bought a pair of shoes from ASDA George as i do a lot of walking in my job and have a long walk to the train station and these shoes i bought for £25 are still going strong !!!! so they are made to last !!!! They are great if you need work shirts and trousers for a competitive price and there clothes seem to last for ages. I would thoroughly recommend shopping in George at ASDA as the… Read Full Review

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★☆☆☆☆

“where is my refund”

Written on: 15/12/2014 by Lowevv391 (1 review written)

returned an order on the 24th november 2014.its now the 15th december 2014 and i still have not received my refund. sick of phoning customer services and getting no joy. will NOT be using this website again. they have not got a clue. i have had to give this website a rating. would not have given it any stars but unfortunately it is a required field… Read Full Review

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★☆☆☆☆

“Orders, deliverys and customer services discusting !!!!”

Written on: 06/12/2014 by Di64 (1 review written)

I ordered a coat online, it was delivered late, sent that coat back, ordered another paid next day delivery. Did not arrive, rang to complain and customer services laughed at me, and didnt want to help at all, . I cancelled my order. Lets see how long refund takes. No one was bother that not just 1 but 2 orders eere messed up. Then to just laugh...DISCUSTING.. My first time of online shopoing at George, anf definetly my last.. VERY UNHELPFUL. QUICK TO TAKE OUR MONEY. NOT BOTHEREF ABOUT… Read Full Review

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★☆☆☆☆

“No size 10s”

Written on: 30/11/2014 by StephenWooten50 (1 review written)

Just checked the website for pyjamas, not one in a size 10-12. In store is the same, no size 10s. If Asda George is only catering to large sizes why not advertise as so… Read Full Review

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★★★☆☆

“big size ”

Written on: 06/11/2014 by ljslm (1 review written)

Love the fact I can pick up a new top why shopping and in big sizes -only thing your tops and jumpers are to short and one of them came to my knees -plz make them longer to cover up big bums and tums so I can buy some -cheers… Read Full Review

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★☆☆☆☆

“never got what i would say are normal sizes”

Written on: 28/10/2014 by EmanuelEnglish (1 review written)

Searched rail after rail for 36L trousers and jeans.. visited asda website online..also only short leg available. so unless your vertically challenged i'd try elsewhere.millions of short leg trousers ..Is 36l not a common size for a middle aged guy who is 6'tall.Don't even bother asking to see if they have your size in stock room.Apparently if its not on the shopfloor then they don't have the size...Yes they sell cheaper clothing,however its only cheap because its the sizes that don't fit the… Read Full Review

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★☆☆☆☆

“Where's my items”

Written on: 01/09/2014 by tiSaunders447 (1 review written)

I ordered a present for my mum it never turned up but they took my money. when I complained It was felt as if it was my fault order never turned up.still no money back.fed up phoning disgusting service I will never ever use them again… Read Full Review

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★☆☆☆☆

“Only if you're brave”

Written on: 29/08/2014 by Mckaylat68 (1 review written)

I ordered school clothes for my son from George at asda online - they were supposed to be delivered within the week but 3 weeks later they still haven't arrived. Talking to customer services is like banging your head against a brick wall! They have been asked to cancel the order twice which hasn't been done - then I got an email to say it had been dispatched (which it hadn't according to the website) and now nothing. They send the odd message on twitter to ask if it has been resolved and… Read Full Review

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★☆☆☆☆

“my leather jacket ”

Written on: 30/06/2014 by KaitlinMalone172 (1 review written)

I brought a jacket about 2month ago and thé last 2 weeks i keep noticing it pealing away at thé back. I paid 28 pound and i aint Got my reciet what shall i do can any body help Thanks Jen … Read Full Review

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★★★☆☆

“Controversial colour!”

Written on: 05/04/2014 by Amilu76 (1 review written)

I shop at George a lot and on the whole like what I buy, but recently I bought 2 items of clothing with negro black written on the label! Really in this day and age? Think George need to reconsider their choice of colour explanations!… Read Full Review

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★☆☆☆☆

“Who are Asda's Merchandisers?”

Written on: 05/03/2014 by bamboozle18035 (1 review written)

I have come to the conclusion that Asda is not the place to shop if you want a stress free shopping experience. I purchased two pairs of jeans and 4 bras two days ago, I selected the sizes I have been wearing for years and because I was in a rush and didn't have time to try them on in the store I took them home to try later. When I got round to trying them later that evening I was shocked to find out they came nowhere near to fitting me. I tried the George brand garments against my size 10… Read Full Review

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