zara reviews | Watch This Item.

Average Ratings
Quality of service4.4/10 Based on 96 ratings
Layout of shop6.6/10 Based on 111 ratings
Value for Money5.3/10
Reviewer Rating5.4/10
Overall Rating5.3/10 Based on 227 ratings

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53% Recommended65 out of 122 Reviews
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Zara www.zara.com is a Fashion retailer, providing womens, mens and kids clothes, accessories and shoes. Review Centre users have written about their shopping experiences at Zara UK stores. Whether you're looking for Zara Coats, Jumpers, Shirts or Shoes you're sure to get all the reviews on Zara and Zara products you can handle.

122 Review Centre Zara Reviews

  • Full review by
    Guest.
    on 1st Jul 2009


    User Rating : 10
    Respect : 0

    Good Points: Regular change in stock Friendly StaffGood quality and pricing

    Bad Points: Not many items of clothing in each size

    General comments: I am a regular shopper at Zara and love how they have new and fashionable stock in each week. The clothes are of good quality and the staff I find to be very helpful and friendly. Compared with other high street stores such as Topshop, I find the clothes to be for the most cheaper and of better quality.
    Guest's review and ratings
    | 77 words

  • Review by
    Guest.
    on 29th Jun 2009


    User Rating : 10
    Respect : 0

    well the quality of the clothes and items in the Zara store are amazing so i would be willing to pay that little bit extra on the highstreet for that more designer look than paying full wack. fabulous
    Guest's full review
    | 49 words

  • Review by
    Guest.
    on 23rd Jun 2009


    User Rating : 8
    Respect : 0

    I shop at Zara in Berlin Germany. I bought some "Harem pants" which were fantastic, and fantastically cheap; which, like people said, developed a hole or two after a couple of months. However, I was at another branch of the store today and they had an amazing selection; bigger than I'd ever seen. The "Trafalc"?? brand in Zara I find fantastic; very punky and cool. They had a summer sale on when I went today, and there were loads of clothes piled up and around that weren't reduced, in amongst th ...
    Guest's full review
    | 157 words

  • Review by
    Votetodaa Rank: Lance Corporal
    on 7th Jun 2009


    User Rating : 0
    Respect : 0

    The worst experience was to be accused for having damaged the items which were falling apart while practically new. I had two items from 215,Oxford street, London and one from Windsor. Both managers were obviously used to the kind of the situation and knew how to make the customer feel miserable while sounding innocent .Thus the question is if it`s the policy of the company , otherwise the managers would not dare to treat the customers as if they were either weak-minded or tricky persons. I ...
    Votetodaa's full review
    | 104 words

  • Review by
    Guest.
    on 4th Jun 2009


    User Rating : 10
    Respect : 0

    Zara is great value for money very well priced
    Guest's full review
    | 11 words

  • Review by
    Guest.
    on 4th Jun 2009


    User Rating : 8
    Respect : 0

    I LOVE ZARA... but the online shop.... It is so hard to use!
    Guest's full review
    | 29 words

  • Review by
    Guest.
    on 31st May 2009


    User Rating : 3
    Respect : 0

    checked out the website not great, infact i had been in a Zara store earlier in the day and saw stuff i did not have time to purchase, hence i looked up the website, not good, did not find the clothes on there, the site is not particular user friendly!
    Guest's full review
    | 60 words

  • Review by
    Guest.
    on 29th May 2009


    User Rating : 10
    Respect : 0

    Staff was very helpful at Clothing and Accessories Shops and they helped choose my suit. Nothing bad to say. Everything was a positive to be honest. Thank you.
    Guest's full review
    | 28 words

  • Review by
    Guest.
    on 5th May 2009


    User Rating : 9
    Respect : 0

    Zara make thier customer satisfied, one more thing affordable price. i like thier style, thier fashion...
    Guest's full review
    | 20 words

  • Review by
    Guest.
    on 5th May 2009


    User Rating : 6
    Respect : 0

    I am a larger lady size 16, and just love some Zara jackets. Unfortunately even the XL are too small, they just dont have enough width. Please look at your sizing I dont buy XL in any make and yours are really small. I would just love to be able to purchase them, so please look to see if you could come up with some a little larger.
    Guest's full review
    | 67 words

  • Review by
    Guest.
    on 3rd May 2009


    User Rating : 5
    Respect : 0

    I do like the clothes in Zara and the shoes, however, there were a particular pair of shoes that I wanted but they did not have my size, I asked if I could purchase them online and was told that Zara does not have an online store. I then asked if I could have the shoes ordered in, they couldn't do that. I then asked if they could have the shoes transferred from another store and that was not possible either. My local Zara is in Milton Keynes and the closest stores other than MK is either Camb ...
    Guest's full review
    | 114 words

  • Review by
    shir
    on 29th Apr 2009


    User Rating : 4
    Respect : 0

    This is Zara in the Eaton Center store, Toronto, Ontario CANADA. Customer service was poor. Not very consistent with advising customers to try on jackets....one salesperson advised me to use dressing room to try on a jacket. Meanwhile, there were other customers in the store who where trying on shirts/blouses and did not use dressing room
    shir's full review
    | 66 words

  • Review by
    speakout Rank: Lieutenant-Colonel
    on 24th Apr 2009


    User Rating : 6
    Respect : 0

    Zara used to be a great resonably priced clothing shop which stocked great fitted shirts and other items which made up your staple wardrobe. The quality always used to be ok as well and I still have a couple of things which have stood the test of time from about five years ago that still look great (if still fashioniable debatable but hey!). However, i think over the last three or so years the quality has gone down hill and my local store always looks a mess with clothes on the floor and screwed ...
    speakout's full review
    | 177 words

  • Review by
    stevebexs
    on 24th Apr 2009


    User Rating : 1
    Respect : 0

    So disapointed with the shop Zara in the white rose centre Leeds. The staff were not interested in helping with advice. The question i asked "do you have a size 17" collar in the style i can see displayed ?" Answer "yep look on the shelf it should be there" I found the size and purchased a shirt that fits very well, however it has a small hole in the back. The shirt arm sleeves, both had stickers stuck to it that i peeled off to find it had marked the shirt. Nice clothes instore but i do thin ...
    stevebexs's full review
    | 113 words

  • Review by
    Claare
    on 23rd Apr 2009


    User Rating : 8
    Respect : 0

    i love the things Zara sell (: the shops are very cleanstaff happy and cheerful
    Claare's full review
    | 15 words

  • Review by
    Guest.
    on 22nd Apr 2009


    User Rating : 9
    Respect : 0

    my regular zara is at a shopping centrer in sheffield. i think zara offer amazing designs for the price you pay. ive had a few things develop small holes but i expect that from most retailers as the products are mass produced. I have a top in my wardrobe and on returing home after i bought it i found one of the ditachable straps had fallen off somewhere. I returned the top and asked the assistant for another strap as i liked the to[p and wanted to keep it. she promptly fetched me another stap, w ...
    Guest's full review
    | 119 words

  • Review by
    llyons
    on 22nd Apr 2009


    User Rating : 0
    Respect : 0

    Bought a T-Shirt from Zara, that after one wash holes appeared in the material. When i took it back the manager who kept me waiting for an hour and half accused me of burning with an iron and refused to exchange it. I will not recommend nor will i shop there again. The staff are very rude!!
    llyons's full review
    | 71 words

  • Review by
    12katcla
    on 17th Apr 2009


    User Rating : 9
    Respect : 0

    Zara have nice designs and modern styles
    12katcla's full review
    | 19 words

  • Review by
    Guest.
    on 14th Apr 2009


    User Rating : 5
    Respect : 0

    I shopped at Zara at Fashion Show Mall during my spring break this past March, 2009.Extremely saddened, as I just now wanted to go online and order another shrug that I had purchased there, and to my dismay, there is no online shopping for this retailer. They should re-evaluate this situation, and get online shopping up and running.
    Guest's full review
    | 71 words

  • Review by
    Guest.
    on 7th Apr 2009


    User Rating : 0
    Respect : 0

    The Zara website is one of the worst clothing websites i have been on quick to load pages and the website is user friendly, but no shopping facilites and not all of the clothing range is shown
    Guest's full review
    | 37 words


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