River Island Reviews

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River Island
★★☆☆☆
2.1
30.0% of users recommend this
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“Not as goo as expected.”

★★★★☆

written by TiffPageB on 09/10/2013

I ordered a leather jacket for £60 and i got it 9 days after i ordered it, i was not impressed! although buying the item and receiving it was stress free and easy to do. I would buy from there again because the products are great quality, some time the sizes are a bit out, but they are correct to the guide size they provide. I would recommend to buy online, but of course in the shop its better and more accurate on your size.

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“Had extremely low expectations, so quite pleased”

★★★★☆

written by mentie on 10/11/2012

I have mixed feelings about the Darice Dark Grey Wedge High Tops/Sneakers/Trainers. The style is absolute perfection. I love that you can't tell it's a hidden wedge. However the quality is very cheap/poor. These shoes should retail at $40USD, not $63USD. And I paid an additional $16USD for the shipping! So I definitely overpaid for these shoes. I wanted to also get the brown high tops, but don't think the price is worth it (but might reconsider if shipping is free). The Topshop sneakers are definitely better quality. I am a true 7.5 US (5 UK, 38 EU) and often wear 8 US in boots because of my thicker calves. These shoes definitely fit true to size. I'm really glad I didn't get UK6 as they would have been too big. It is not very dark grey. In fact the pictures on the website are a little darker than they are in person. I was incredibly scared that my package wouldn't arrive (because of all the reviews I've read), so I was super relieved that the package was transferred to USPS where I could track it. It came in 10 days! I wasn't home for delivery, but the package was kept safe at my local post office. There was no customs fee either. So overall, a hassle-free transaction!

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“Value for money fashion”

★★★★☆

written by on 08/07/2012

River Island has the latest styles and whenever I go in I always find something I want. The clothes are also good value for money and are not too expensive.

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“Returns on debit card..”

★★★★☆

written by on 28/06/2012

I love shopping at river island its my favourite store! I ordered some stuff online and its the first time i have returned to store and had the money put back on my card. I assumed it would be instant but when i went to draw it out its not there. I tried to ring the store to see if it takes longer etc but no answer. So i rang my bank to check that there was a payment ready to go in however they said they cant see anything. Is this right? And will the money be going in and how long will it take? It would haknowve been helpful if the person doing the return had let me know how long it would take. And would also be better for them to give u the cash instead of waiting for this seen as i had the receipt etc?

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“Super Skinny Jeans”

★★★★☆

written by Leliza84 on 05/03/2012

I bought the Orange jeans in a size 12, perfect fit bit loose on the waist but i wont get away with a size 10 (yet) I loved the jeans that i bought the same jeans but in the Blue, again size 12. Didnt try them on as i thought they would fit the same........NOT! I cant even do the Blue size 12 up - this is so bizare! Anyone else had the same issue?

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“Few mens River Island Shoes have hard soles whereas...”

★★★★☆

written by chethan on 23/07/2008

Few mens River Island Shoes have hard soles whereas few are very comfortable, not sure what the intension was!

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“River Island have a Summer Clearance on at the moment...”

★★★★☆

written by FlyGuy on 06/08/2010

River Island have a Summer Clearance on at the moment as I put together this review.
I'll admit River Island isnt somewhere I usually shop for work or casual clothes. But I thought I'd take a look and was pleasantly surprised to see the discounts on offer, shirts suitable for work retailing at £26.99, cost just between £8 or £9, meaning I received savings of around 66.66%. The quality is good, far exceeding my expectations for my £9. They are easy to iron and after a few initial washes the material appears to be very durable indeed. Would have no reservation in recommending River Island during a SALE

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“Love River island I buy almost everything from online...”

★★★★☆

written by on 24/06/2010

Love River island I buy almost everything from online and instore never had any promblems,they are a little pricey on some items but you get what you pay for.

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“I love River Island and i am a loyal customer. It is...”

★★★★★

written by on 22/09/2008

I love River Island and i am a loyal customer. It is my absolute favourite shop!!! I regularly buy from there and i find a lot of stuff in there, i hate that i have to put half of it back though!! I think their style of clothes are perfect and they keep up with the latest trends without being too cliched. The store is always tidy(apart from in sales) and the staff have always been great to me. I also love their website and frequently visit it. The one bad points about river island is that a lot of their clothes are hand wash only and their clothes, accessories and shoes are way too expensive. xx

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“I find River Island expensive and I think they are...”

★★★★☆

written by cally1989 on 02/09/2008

I find River Island expensive and I think they are definitely overpriced on most of their items, however i love handbags and they do stunning bags in lovely quality. Also for a friends birthday party i needed a dress and got a beautiful dress which i shall wear again many times for £57.
In my opinion, their website is disappointing and online delivery is bad.

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“The store is overall a good shop but the jeans are a...”

★★★★★

written by on 09/12/2007

The store is overall a good shop but the jeans are a bit of a let down.

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“I have been shopping with River Island for a few years...”

★★★★☆

written by grapesoda on 03/09/2006

I have been shopping with River Island for a few years now. I must admit for the basics like plain t-shirts and casual clothing I do generally stick to Primark but when it comes to things like skinny jeans and glam clothing for evening wear I always turn to River Island.

The first thing that attracted me to River Island was the amount of choice they had. I noticed all sorts of things on my first visit, the first thing I noticed was, my favourite, jeans! There is SO much choice in jeans its unreal. Skinny jeans, bootleg, high waist jeans, bleached jeans, dark jeans, black jeans, jeans with patterns and the new trend of the baggy jeans is now over running the store. With the tops, again there is no end of different styles. Cap sleeves, short sleeves, tank tops, cami tops, corsets, etc you get the point! Another thing that struck me with River Island is that it wasn't dark and dreary like some other stores which is the feeling I get when I look in the window of TopShop. There are a lot of light neon colors and lots of glitter - my personal favourite as I'm a real girlie girl!

River Island doesn't just stop at clothes though, they do bras, knickers, pj's, jewelry, belts and bags! I've always got my bags from River Island and they've never been one to stick with JUST the trend. Sure when the small bags were in they did sell a lot of them but they did sell bigger bags at the time do, vice versa now the big bag is in they still sell the small ones. I personally love there bags and bagged a right bargain in a sale of a beige bag covered in sequins for a FIVER! I love the belt range as it's girlie and glittery too - brilliant when you want the finishing touch to that going outfit! They also do casual belts to though the sort you just need to match up with that plain top you've got! The shoes are fab to. Again, a HUGE selection there. They sell flat pumps even casual trainers and high heeled shoes.

I've found the size range is average really. The clothes I haven't seen go above a size sixteen but then again, most of the young women's shops are like that now. I was a bit disappointed with the bras. Yes, they are very pretty and sexy but they only go up to a D cup! Now River Island, with the average cup size spilling over a 36D that just isn't on now, is it? I would definitely be pleased if they increased their cup sizes as I do like their selection of bras - it's just a shame I can't fit into them! I must say though that they DO measure jeans in length like 30, 32, etc so you can pick the right size. The worst thing is when (especially with some other shops) all the jeans are "standard fit" of 32 which is way too long for my short legs! No more trousers dragging on the floor! Yay! Also the sizes are what I call "real" I find in Warehouse I'm a size 14 and I'm only 5'5 and 9 stone four! I don't know my measurements but you can tell from my weight and height I'm not a 14! So that's a good thing with RL is that you ARE your actual size in there and your not made to feel like you've put on ten stone when you go in there.

The actual prices I find OK. Yes, they are a teensy bit pricey but they are no worse than the other high street retailers. I've found the prices to be like this:

Jeans: 39.99
Cropped trousers: 29.99
Skirts: 29.99
T-Shirts: 19.99
Cami Tops: Ranging from 14.99 - 19.99
Basic Vests: 6 - 10 pounds.
Shoes: 20-25
Belts: Can be as cheap as a fiver in a sale top price 20.00

If you compare them to other High Street shops like TopShop they are about the same which is why I say they are average. A pair of jeans in TopShop is usually 40 pounds and the same goes for Warehouse. (Though in Warehouse I've actually seen some trousers as high as 50 pounds!) I personally think the jewelry is priced quite well there. Yes it's not real but you can get some really pretty necklaces for a tenner and I've found they do last quite a long time so long as you look after them and don't get into the habit of keeping it on and wearing it in the bath as it fades!

The actual layout of the store is good. It's set out in a way that catches your eye like the neon colors will always be in the shop window and the walls and ceilings are very light so all the sparkly stuff really catches your eye. I've found with the RL's I've been too they are usually laid out the same with jeans all bundled together and the underwear at the back of the store. When they have sales they usually are together in one corner. (You usually find the full priced section empty when the sale is on lol) I've also yet to experience a River Island that isn't kept clean. I know from some stores you walk in and the changing rooms especially are filthy but RL is kept well. The surfaces are shining and the white floors and walls are kept clean There are always Sales Assistants wondering around clearing up mess and picking clothes up off the floor and stuff. Also, a good thing with River Island is things are where they are meant to be! I HATE some stores when people pick things up and leave them in the wrong place, especially if you like it and you can't find where the rest are kept! I take it the Sales Assistants work hard as things are always in their place and grouped together in size order which is handy. I hate nothing more than when sizes are mixed up! Also the store is divided into sections like nightwear/lingerie/work clothes, etc so that's another good point about River Island.

The staff are average here. They will smile at you and ask you if you are all right but they don't make a HUGE effort in helping you find the right size if you can't find yours. I don't know if they really are telling the truth when they say "everything is out" as I ask this a lot and I always get that answer! Nonetheless in general they are smiley and and always ask you if you need any advice, etc.

OK, so if like me, you DO love River Island but sometimes it is a TAD expensive, do watch out for the sales! When they have a sale they can be brilliant! As I said earlier I snapped up a bag for a fiver earlier this year which I have been attached too for ages now and if you get there first you can get some good bargains. I got a pair of petite combat trousers earlier this year that had gone down from 39.99 to 25 which I was pleased about. Still expensive when you see that is the price of jeans in New Look without a sale but still it is River Island and the clothes are gorgeous! That is one thing you can definitely say though, yes they are a bit pricey but the clothes are excellent quality. I had a pair of dark jeans from there last year for 40 quid and worried they'd start to fade quickly but they still look good! Also my sequin bag still has its sequins and the combat trousers there are great. Comfy, practical but tough wearing!

Overall River Island, I feel, is mainly aimed at the late teen - early twenties ladies but I have seen older women going in there but looking at the shortness/glitteriness it is a very "young" and girlish shop! If you're a bit tight like me, RL is perfect for a treat!

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259179_45Lovers's Response to grapesoda's Review

Written on: 14/09/2006

I'm 29 and I still shop at River Island, fair enough most of the clothes I would not wear anymore but even an older person could get clothes from there.
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<br/>Also I would like to point out that apart from the sales I have never seen high healed shoes for £20 - £25, I find they sit around the £50 mark and £80ish for boots.
<br/>
<br/>Apart from those points a great review you deserved an Expert status.

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Chez18's Response to grapesoda's Review

Written on: 06/02/2008

I actually work in a river island store and what I can say we get river island customers of all ages! Also the prices tend to vary depending on if we have promotions etc. Usually when we say everything is out thats the truth because we need space upstairs to put the new stuff and usually we like to put everything out specially if its best sellers.

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Grapesoda's Response to grapesoda's Review

Written on: 15/09/2006

I&#039;ve seen thirty pound shoes in there but you are right too they can go as high as eighty.. though personally i only look at shoes around the thirty pound mark which are usuaully flats.

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“I would just like to add, I work for a River Island in...”

★★★★☆

written by SianRD on 02/05/2005

I would just like to add, I work for a River Island in Essex, and we do actually sell leg lengths ranging from an Extra Short to an Extra long. I can understand that they might be difficult to get hold of and not all store stock XS and XL, which is why we offer our website www.riverisland.com available to our customers to ensure that that they can get jeans or trousers to fit them with accurate leg length.

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“River Island has a good selection of clothing, both...”

★★★★★

written by Belle16 on 15/02/2005

River Island has a good selection of clothing, both casual wear and formal/going out clothes. They also do lots of different lengths for trousers and jeans which is a dream come true if you are petite like I am!
Clothing is of good quality although I've found that recently, they don't have as much choice and variety of clothing as they used to (perhaps due to the time of year maybe?).

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“”

★★★★★

written by Sue on 08/08/2003

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Little Miss 60's Response to Sue's Review

Written on: 14/01/2004

I used to like River Island more when the shops were first open. The clothes had that 40's-50's retro feeling and so did the shop. I miss all of that...I find that some of the clothes are alright but you really have to look hard for them. The clothes are very affordable and they have some great footwear!

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