Little Chef Reviews

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Little Chef
★★☆☆☆
1.7
22.0% of users recommend this
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Latest Reviews

“What a mistake”

★☆☆☆☆

written by on 23/08/2017

Having been satisfied with little chef in the past albeit several years ago I thought it couldn't go far wrong again. Perhaps it was it was an hour of so before closing but I don't expect to be served up with food that has been cooked previously and reheated. My chicken breast fillet was a false description it was a processed on in breadcrumbs like ones available in supermarkets. Worse still was my wife's fish and chips. The fish was completely dried out and had gone yellow inside the breadcrumbs and the peas were barely recognisable Both these had clearly been cooked earlier and reheated. My salad looked very tired and worn

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“Don't go to little chef talke stoke on trent”

★☆☆☆☆

written by EliezerMcNulty on 23/05/2017

Called today & upon arrival informed it was a 45min wait for food! Whilst waiting 15mins for our order to be taken my mum & I used the ladies toilets. Absolutely horrendous!! Due to my mum having to use the disabled toilets when going in there was used toilet paper on the floor which had faeces on!! When going past the men's toilet the smell was appalling! The ladies toilets were filthy & toilet paper everywhere!! Informed little chef staff who clearly didn't care!! We ordered cheese & ham toasties one on white & one on brown! Upon waiting 45 mins they arrived but both on white, now due to the lengthy wait we ate the toasties but ham not warm & cheese not really melted! The side salad was awful as the tomatoes tasted of fish! We had waited so long we ordered extra hot drinks! Had we have known the amount of time we had to wait & the food being disgusting we would have gone to subway! We will never visit again which is a shame as we used to love the little chef! The place needs maintaining properly & I will be complaining to the environmental health regarding all the issues!!

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“what's gone wrong!”

★★☆☆☆

written by Leo170 on 25/12/2016

Having used Little Chef, Towcester on numerous occasions our last visit left much to be desired. 35 min wait after our order was placed while people who ordered after us were served first. A three egg omelette was actually three fried eggs folded in half over a filling. Trade descriptons! Back to training school for a brush up on cooking skills and management. Won't be in a hurry to eat there again.

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“no staff seen ”

★☆☆☆☆

written by Thomasw49 on 06/10/2016

Nobody to welcome, and no staff seen on the floor for over 5 minutes!lacking products advertised!

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“Fourwentways A11 Newmarket Road”

★☆☆☆☆

written by jennyho on 05/07/2016

We visited this Little Chef on Sunday 3rd July 2016 for a coffee and toilet break. We were told to find a table we were the only customers, every table had not been cleaned some not even cleared, the floor was a mess of food, wrappers and cutlery (I have the photos to prove it)we found a not too dirty table, I noticed 3 young male staff one was checking some shelves the others leaning on counter chatting, and a lady who made the drinks. People were coming in to use toilets, a lady told a staff member that there was no toilet paper in the ladies, no one reacted I went in with my own tissues and even gave some to another lady, the toilets were a mess, my partner said the men's were as well, 3 more ladies told the staff about the lack of toilet paper, when we left we challenged one of the staff as to why when so many people had told him, he had not done anything about it, he said he did not do the toilets! We walked out in disgust.You should sort out these problems as your staff are doing you no favours.I will send photos if you want them. Sorry I ticked terrible for food below and we had no food, cannot delete it.

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“unfriendly, useless staff”

★☆☆☆☆

written by netta1234 on 10/09/2015

It's a wait to be seated place, we waited and then had a table pointed out to us (not taken to) on the opposite side of the room, right by the loos! I thought when you had to wait for a table it would be ready for you but when we sat down there was still dirty plates on it. They weren't busy. There is a veggie breakfast on the menu so I ordered that and our drinks. We were told there was no veggie sausages. We got our coffee and tea and waited and waited for the food. A couple who came in after us had the table next to us and their food turned up, we thought that a little strange. They complained that it wasn't what they ordered so the waiter took it away and a few minutes later it came to us, all the time cooling down. The egg was still raw on top, the food was hardly warm. It was cold and raining heavy outside and we were looking forward to something hot to eat. We were very disappointed. When my partner went to pay, the customer in front of him was asked if he enjoyed his meal, but he wasn't asked!! I tried to put a review on trip advisor but the address wasn't accepted, I wonder why, by the way the address of this place is A1 northbound, Retford, DN22 0QU

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“Excellent service at Arundel, Fontwell Little Chef”

★★★★☆

written by Wingletang on 26/08/2015

We would like to set on record the outstanding service we received at the Arundel, Fontwell Little Chef at dinner on !4/08/2015 and again at breakfast on 15/08/2015. The staff were speedy, efficient and very friendly. We would not hesitate to eat there again. The dinner menu was quite good, the breakfast menu was very good, but the outstanding feature was the attention we received from the staff who were on duty at both sessions.

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“little chef in sourton cross are amazing ”

★★★★★

written by Rivera106 on 01/04/2015

little chef in sourton cross Has really friendly staff and always put a smile on mine and my wife face. There food is lovley and fresh. It's always clean and tidy. Would go back there again. Thank you again.

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“One chef one waiter to serve 42 customers”

★☆☆☆☆

written by Ady_mills on 14/12/2014

After writting my past review I thought it only fair to give little wolfson Trago Ltd ( trading as Little chef ) Heathersett another try to see if they have upped there game after 18 months . On my arrival there was one waitress and one chef swamped by 42 customers waiting to order and more in the car park. ( come on Wolfson everyone is cutting back on costs but not customer satisfaction and having to wait over 60 minutes just to place my order. The waitress did warn customers there would be a delay but she was telling different customers different times.) Eventually after my meal turned up, rushed partially cooked and slapped on the plate I was only able to eat part of it, but still charged full price. In my view this little chef is seriously under trained by staff , has lack of staff and lack of customer satisfaction. If everyone of the customers had left a positive response wolfson Trago would be revelling in the praise but in fact the majority of these customers won't be back as they had to wait to long for an undervalued service run by a money grabbing company. I am not and have never been an employee of Wolfson Trago or Little Chef.

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“Grot Cafe of the Year”

★★☆☆☆

written by on 31/07/2014

On the 28th July 2014 I had the misfortune of calling at the Ferring Little Chef, on entering, the toilets smell was enough to make one walk out again. The overall appearance was not one which would attract customers. The carpets were disgusting ,chair seats were cracked ONE TO AVIOD AT ALL COSTS. I had BEEN INFORMED THAT THIS CAFE WAS DUE FOR A REVAMP EARLIER IN THE YEAR. Failing to do this must have cost you a lot of potential customers. I hope you take some ACTION upon reading this review to rectify the present situation. We had called for three meals,but three quick drinks and we were away.

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“Little chef heathersett trading name wolfson trago Ltd”

★★☆☆☆

written by Ady_mills on 28/07/2013

On Sunday 28th July 2013 at the heathersett branch of little chef I decided to pull over and have some lunch. My only mistake was choosing the little chef heathersett. Upon my arrival I had to wait for other dinners to pay for there meal before I was seated then once I was seated and given the revised menu ( no pictures) I had to wait 25 minutes before anyone came and took my order. It wasn't a case of they where busy, there was 2 other tables with people on and they where already on there main course, the staff where more interested in catching up on local gossip. One waiter ( oldish chap) must have thought he was in his from lounge at home as he kept shouting accross the restaurant about the local football team to another chap sitting on a table not even eating. When I had finished my main course I asked if I could wait 5 minutes before ordering my desert (bad mistake) as another 25 minutes later a nod of the oldish waiters finger to say "I will be there in a minute"and I was finally ordering my desert. The first health choice they where out of , however pancakes in maple syrup with a tea spoon of ice cream they did have for £4. I usually leave a £5/10 tip when I eat but at this place I won't be . The staff seem to think they own the restaurant and that the customers interfere with there clean tables. The staff have a set routine and if the customers deviate from it they can't seem to understand it and come back with a quip insulting the customer. My total meal took 1hr 15 mins for an early started an a desert 50 minutes of that was spent waiting to be served by staff who don't want to or don't care to now there job. This will be the last time I eat in a restaurant trading under the name Wolfson trago Ltd.

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“Grease and more grease”

★☆☆☆☆

written by seanolondon on 24/09/2012

You can eat pretty much whatever you want at Little Chef - as long as you don't mind it smothered in grease! What happened to the 'Good Old Days' of home cooked tasty food ? Now its burgers chips and grease grease. Should have got Delia Smith to re-design the menu instead of that idiot Blumenthal....

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“Arrived for breakfast at 10.30 and was told there was...”

★☆☆☆☆

written by on 31/05/2010

Arrived for breakfast at 10.30 and was told there was a twenty minute wait as they had customers wow i guess that what called business the staff looked like there uniforms had seen better days. Our ordered was taken 15 minutes later and food turned up 45 minutes later and with cold beens. As we had a table near the entrance we were able to see the staff telling customers there was a hour wait now there was only five tables occupied did they not want customers two tables gave up and paid for drinks only and gave up waiting for there food order.
We paid for the meal and when i passed comment its all very slow here it said quote year thats right its slow.
One last comment had to swap the seat we were shown to as it was unsafe as the back legs were cracked.

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“Little Chef is absolutely appalling! I took my son as...”

★☆☆☆☆

written by on 13/09/2009

Little Chef is absolutely appalling! I took my son as a treat for doing so well in his first week at secondary school. It took 30 minutes for the starters to arrive and they were very disappointing. I had about 5 prawns and the core of an iceberg masquerading as a prawn cocktail. My son had the chicken wings that tasted like fish!!!! We then waited a further 30mins for the main course. I had ordered a rib eye steak (medium) with jacket potato and my son also ordered a rib eye with onion rings and a bread roll-as he does not like chips. We got 2 wizened pieces of leather complete with chips!!!! At this point, my appetite completely gone, I refused the meal and paid for what we had already had. I could not believe that 'Little Chef' has the audacity to charge such inflated prices for such utter rubbish!!!!! In addition the staff were inattentive and although it was busy there were certainly plenty of waitering staff, although only 1 chef and I felt like getting up to help him as he clearly couldn't cope!!As a child I loved going to 'Little Chef'and even a few years ago we would use 'Little Chef' when going on a long journey. It would take a lot of persuading to get me near one again!!!!!!!!!!!! I would actually give this restaurant 0 out of 5- not even worth a 1 as far as I am concerned.

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Guest's Comment

Written on: 11/01/2012

My question would be, why are you taking your son to Little Chef as a 'treat'? That's where it went wrong. The prawn fiasco is of secondary consequence.

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“Cleanliness and staff at Little Chef were appalling -...”

★☆☆☆☆

written by Mrs M Johnston on 20/09/2007

Cleanliness and staff at Little Chef were appalling - The ladies toilets were flooded and disgustingly dirty with no toilet paper. When this was pointed out to a female member of staff she was not interested and walked away. We had visitors from Canada with us so this was most embarrassing and unacceptable.

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“Service at Little Chef in Norfolk is non-existent....”

★☆☆☆☆

written by SunnyByfleet on 12/08/2007

Service at Little Chef in Norfolk is non-existent. Food took ages to arrive, but looked like it had been cooked half an hour ago. A thoroughly revolting experience all round.

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“When we went to the Little Chef in Alcester, we...”

★☆☆☆☆

written by Reaction on 05/06/2007

When we went to the Little Chef in Alcester, we ordered two plates of scrambled eggs with side orders of mushrooms, toast and jam for our two children, two orange juices, and a two mugs of tea.... and we waited, and waited, and waited.

It was breakfast time, and since this Little Chef is right next to a Travelodge, you'd think they'd be geared up for providing breakfast. They're not. Only two serving staff, and (I'd guess) one cook. When the scrambled eggs on toast were delivered, they were grey looking and not very warm. Butter for the childrens' toast was rationed to one little block each (which wasn't enough), and one microscopic jar of jam. We were given only one side order of mushrooms, but we had ordered two. After pointing this out, the other lot came 10 minutes later. And for £1.50 you get the grand total of 3 mushrooms, bathed in liquid and not very warm.

On leaving, we had to wait ages while a waitress poked at the till buttons with a pen, and clearly forgot to press an "Enter" button on her till - meaning we stood there for about two minutes until she realised what had happened.

For the privilege of waiting ages to be served very basic food, which was cold and badly presented, we had to pay an outrageous £14+. Clearly Little Chef has not changed its ways at all since the change of ownership!

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“I've been to many of these outlets around the country,...”

★★★★★

written by cheesebiscuits on 03/01/2007

I've been to many of these outlets around the country, and this is by far the best. I parked the car in an immaculate car park and entered alongside my wife. Even though there were quite a few tables occupied, a member of staff instantly walked past with dirty plates in his hands and told us that he'd be with us in a moment. Moments later we were sitting down near the window browsing the menu. Within a few minutes, my wife and I had made our decisions, and a young lad came to take our order. Within minutes we had our drinks (fresh orange juice and a large coke with ice), which was as we wanted. And then, within ten minutes or so our food arrived (Olympic breakfast and a spicy chicken platter). The presentation was outstanding and the food was hot. About five minutes into our meal that same young lad came to see if everything was okay and if we wanted any refills. By the end of our visit to the Little Chef at Cross Hands on the A48, I decided to leave a tip and say thank you (which I haven't done in any other outlet).

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“Ok, so you aren't going to get a great meal but in...”

★★★☆☆

written by templd on 08/08/2006

Ok, so you aren't going to get a great meal but in Little Chef the fry ups are ok and the pancakes and milkshakes are spot on! Plus you only stop here when desperate, so you enjoy whatever's in front of you!

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“On arrival at Little Chef in Wisley South, there was...”

☆☆☆☆☆

written by ksaunders on 10/05/2006

On arrival at Little Chef in Wisley South, there was one very slow waitress and one chef in attendance. The place was like a morgue, even though there were several tables occupied. It was ten minutes before the waitress came for our order, then they did not have our first choice. Then two more employees appeared, but quickly went into the back room and they were not seen again. It was thirty minutes before the rolls were ready. I could not eat the salad. At the till, another five minutes passed while a never seen before employee tried to figure out what to charge and how to work the till!

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