Clifton Cameras - www.cliftoncameras.co.uk

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Clifton Cameras - www.cliftoncameras.co.uk
★★★★★
4.8
95.0% of users recommend this
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Latest Reviews

“Hard to find item good price and quick ”

★★★★★

written by Yulianay325 on 17/03/2021

Searching around for a mini dvi 2 drone with the extra pack I just couldn’t find one anywhere in stock - well I tell a couple if people had them but wanted hundreds extra because of the shortage. Clifton had it stock at exactly the right price - very honest not upping it during the shortage - simple ordering- reasonable delivery and arrived the very next morning beautifully packaged and secure. Well played Clifton

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“High-Quality camera”

★★★★☆

written by EvinAndrews on 03/03/2021

I had a wonderful experience buying camera from them. Customer service at Clifton Cameras is outstanding. Almost all of the items are available at affordable prices with significant discounts. The product was shipped on time. I'm looking forward to buying additional camera equipment for my camera.

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“Brilliant Service”

★★★★★

written by Saber on 19/07/2020

After having two failed purchases at two other camera stores within a week, I found Clifton Cameras online store. After speaking to very nice guy I tried again to order the camera of my choice. The order was done through the website and all went very smoothly. My camera arrived next day via Parcelforce, which was very unexpected as I had opted for free delivery. Cant get better service than that. This was my first purchase from Clifton Cameras but it won't be my last.

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“Awful company, DO NOT USE”

★☆☆☆☆

written by georgemills16 on 29/06/2020

Awful company, DO NOT USE! I ordered a camera from this company and unfortunately it never turned up. I was not at home when it was supposedly delivered and Parcel Force have given no evidence whatsoever that the camera was delivered. Despite this, Clifton Cameras are not issuing me with a refund or a replacement and Parcel Force are being very difficult to communicate with. Clifton Cameras are siding with the courier and not the customer - disgusting. Clifton Cameras have been particularly unhelpful and untrustworthy in aiding the situation which has now gone on for over a month and half!! If you actually want to a camera that is delivered to your house, then use somewhere else as it might be months until you get one! I am currently in the process of starting court proceedings against the both companies for their poor customer service and the fact that none of my £1,400 camera got delivered.

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“Service”

★★★★★

written by Alonsol446 on 03/03/2017

Well first purchase from Clifton cameras and it won't be my last superb customer service loads of product knowledge very polite very helpful very competitive prices next day delivery from DPD well packaged what more can I say thanks guys when I'm looking for equipment again it will be Clifton cameras in the first instance !

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“Take money for stock they do not have”

★★☆☆☆

written by on 19/06/2015

I ordered a £645 printer and had the money taken off my credit card immediately. The delivery promise was 2-3 days. The next day I got an email saying there would be a one week delay. I waited the week and asked for an update on the current situation only to be told that there would be a further 4 week delay. I have just cancelled the order. Out of interest I checked their web site the day after I was told about the 4 week delay. They are still offering that printer with the promise of next day delivery even though they know they have a long wait for stock and thus cannot deliver the item.

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“Swarovski Binocular purchase.”

★★★★★

written by ericatthetop on 09/01/2015

Clifton Cameras had no problem price matching a Swarovski binocular I had seen elsewhere at a lower price. Very courteous and professional service, they even sent me a text detailing the delivery driver's name and which hour he would be dropping off. I've ordered from Clifton before and enjoyed the same high level treatment. Thoroughly recommended.

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“FIRST CLASS CUSTOMER SERVICE. QUALITY PRODUCTS.”

★★★★★

written by jmd161 on 06/08/2014

I recently had cause to purchase a new pair of Swarovski binoculars, the EL Rangefinders. Having looked around online one company seemed to stand out from the rest online for the presentation of their site and all of the information that they appeared to provide relating to the product. Have to say that I was not disappointed when I called them late one afternoon to place an order, I spoke to an advisor and his product knowledge was excellent to say the least and his ability to talk me through the ordering process was first class. Clifton Cameras did EXACTLY what they said they would do and the binoculars were delivered less than two days later, expertly packaged as you would hope. Having used Swarovski's before it has to be said that I was not disappointed with the quality of this product now, they really are amazing optics surrounded by the most amazing build quality so I would highly recommend them. Finally, I had cause today to call Clifton Cameras again this afternoon to place an order for some accessories for the bino's and was, once again, fortunate enough to speak with a person who was equally as informative and helpful as her colleague had been the week before about the product and the ordering process. I really hope that the two individuals that I have dealt with at Clifton Cameras are an indication of the first class service that you can expect from this company, so far my initial dealings with this company have been entirely faultless and, sadly, it has to be said, something of a rarity in today's often lackluster market of people who want to take your money and provide poor levels of service for that. Congratulations to Clifton Cameras for bucking the trend and I hope they do so well for that.

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“Top service!!”

★★★★★

written by on 26/07/2014

Yesterday, 25th July, I visited the shop in Dursley to buy a Leica V Lux4, part exchanging some older gear. Unfortunately, there was no new, unopened kit in the shop, but 2 were in the warehouse in Gloucester. A member of staff was leaving Dursley to go to the warehouse, and said it might be possible to deliver it to me at home on his way home that evening. My order was processed in store as an on-line order, with my agreement that failing all else delivery on Saturday morning would be acceptable. I left, happy in the thought that I would soon be the proud owner of my Leica. When I arrived back home a couple of hours later, I received an email from the warehouse to say that the camera would be delivered by DPD on Monday. OK I thought, and settled down to read through a downloaded copy of the V Lux4 instruction manual. At about 10 pm, my doorbell rang. On opening the door, there stood the member of staff who had gone to the warehouse, holding in his hand my order!!!! I had left Dursley about 1.15, and here was my order about 9 hours later. What superb service. I have now established that the deliverer was 'R' - I know his name, and I can only say I am totally stunned by the service. A huge thankyou to Clifton Cameras in all respects.

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“Nice Easy Purchase”

★★★★★

written by Noopy66 on 02/06/2014

I contacted Clifton Cameras to purchase a new DSLR camera as I wanted to take up photography again, they advised on best options for the camera I had chosen, offered me alternative choice to consider and then designed a package that suited my needs. I had a really easy and helpful experience with the sales team, I would highly recommend Clifton Cameras to anyone.

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“FIRST CLASS CUSTOMER SERVICE”

★★★★★

written by philcrocker on 29/03/2014

Outstanding, personal customer service is becoming increasingly rare in this day and age. Having worked in retail for 15 years, my customer service expectations are definitely higher than most. Clifton Cameras, not only met these expectations, but easily exceeded them. I won't hesitate to buy from them again and would recommend them to anyone. First class service from a first class company. This is how photographic retail should be done!

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“first class company”

★★★★★

written by speakie on 06/03/2014

i bought cannon 70d with 15-55 st. lense with free 50 mm lense free website easy to navigate round and find what you want! I was unsure so i spoke to a member of the team who made me make my mind up and gave me great advice . i was shocked for it to come before the date stated by 3 days ! when i got camera its working perfect untill i tried the free 50mm lense so i contacted them and the sorted out prepaid return postage so i sent off they could not find fault as it was working fine?? but they replaced the lense anyway with brand new again no hassle !! their communication is first class and very understanding i wl be recommending to anyone that wants a camera or any of their products, thanks alot clifton from start to finish its a pleasure i will be buying all my add ons from you s.speakman

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“The very best customer service anywhere in the uk!!”

★★★★★

written by KayLowe on 23/01/2014

The most helpful staff that I have ever had the pleasure to deal with. I had a major problem with a waterproof camera that I purchased over a year ago,. Clifton Cameras acted on our behalf with the manufacturer and after fighting our corner managed to secure a replacement camera for us. Amazing customer service kept us updated at all times and always happy and cheerful . This is our fourth camera purchase from Clifton Cameras and wouldn't ever consider going anywhere else. BRILLIANT BRILLIANT what else can I say but thank you once again.

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“highly recommended service”

★★★★★

written by on 14/12/2013

I purchased my new camera on thursday than amended order on friday and still received camera at saturday morning. Perfect service and communication aswell.

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“A little gem of a place so rarely encountered nowadays.”

★★★★★

written by on 11/12/2013

I have just received my third camera order from Clifton this year and once again the service has been second to none. I have bought a Canon 60d, Canon 6d and now a Canon EOS 'M' and all have been received the day following the order. This shop and these people simply recreate that old 'high street shop' feel and give the same good and informative advice that we used to get from dedicated camera specialists from the days gone by.Ordering is quick and easy and a phone call for advice is greeted with a friendly voice but more so a knowledge of their products and services that no-one else I have dealt with over the years seems to give any more!I take my hat of to all at Clifton for the friendly and honest advice, the great service and the low, low prices they offer us. Well done to all the team, you can pat yourselves on the back for your dedication and the great attitude to your business and it's customers. I shall not hesitate buying from you again and recommending you to all I know! Regards, Ray Graham.

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“First Class Service”

★★★★★

written by on 06/12/2013

I received excellent advice when buying a camera bag over the phone (not an easy task!). Dimensions were checked to ensure all my gear would fit and a more suitable model was recommended. Very friendly service and knowledgable staff. Competitively priced. Goods arrived next day on standard Royal Mail delivery. Highly recommended.

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“Excellent non hassle service”

★★★★★

written by on 06/12/2013

I was cautious about buying a lens on line and having it delivered but I neednt have been. Received a prompt response to emails and the staff went out of their way to meet delivery requests. A smooth transaction from start to finish snd would highly recommend. Came well packed to avoid any damage. The lens looks good slthough I dont have a clue how to check all is fine. I shall leave that up to my husband but I have no doubt he will be extremely :-)

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“Birthday Present Solved”

★★★★☆

written by on 05/12/2013

I wanted to give a pair of binoculars to my son for a Birthday present. In spite of the fact that time was short and he lives at the other end of the country from me, Clifton Cameras went out of their way to process my payment and get the present delivered for his birthday.

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“Amazing Service! ”

★★★★★

written by on 18/11/2013

The service I received for the purchase of my camera (for a birthday present) was second to none. All the staff were extremly accommodating and helpful and everything that has been promised from a service point of view has been delivered. I only placed the order on Saturday but am confident that everything will arrive in a timely fashion and am also much assured by the fact that if there are any problems, the wonderful head office will be able to sort them them quickly and efficiently. I just wish I was more of a photography enthusiast so that I could make more purchases from the site! Thanks for everything

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“Great service”

★★★★★

written by PictureDevon on 08/11/2013

The best online purchase I have had over the last couple of years. Great personal attention to my request for an immediate delivery of a CanonL lens. Ordered 15.00 on Thursday, arrived 09.30 on Friday. I will be using Clifton Cameras for future purchases.

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