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| Flight on time? | 6.1/10   |
|---|---|
| Customer service | 5/10 |
| Comfort on flight | 5.2/10 |
| Quality of food | 4.1/10 |
| Value for Money | 4.1/10 |
| Reviewer Rating | 5/10 |
| Overall Rating | 4.5/10 |
Full review by
bcn2008
on 21st Jun 2008
User Rating : 1
Respect :
0
I have flown three times with Finnair (Beijing-Barcelona and vice-versa):1. January 21th 200072. December 4th 20083. January 11th 2008and I never made it on time -with delays ranging from 10 to 24 hours-. According to airliner, the problems were mainly due to technical problems with the aircraft-. I think Finnair should stop boasting about how good they are on their routes to Asian and buy new aircrafts!Needless to say, I will never fly with them again.
bcn2008's review and ratings | 73 words
Review by
Guest.
on 27th Apr 2008
User Rating : 10
Respect :
0
LHR-HEL-DEL. Finnair is an excelent airline, I have been flying over 10 airlines to Delhi but you can't beat Finnair. The food is just Wow!!!!!!!! The connections in Helsinki are very fast. It is also the second safest airline in the world. I will definitely fly with this airline again and again. EXCELLENT
Guest.'s full review | 58 words
Review by
Guest.
on 26th Apr 2008
User Rating : 0
Respect :
0
I booked a flight to Thailand online and everything seemed fine. As per usual I received a confirmation email congratulating me on booking my flight. A couple of weeks later I realised the money hadn't been taken off my credit card so I rang Finn Air's office in London.It was then I spoke to the rudest (female) customer service person in the world who told me the payment wasn't processed for some reason and she told me that I must have been emailed. As a regular checker of my Junk Mail I ass ...
Guest.'s full review | 281 words
Review by
Hannuksela
on 11th Apr 2008
User Rating : 9
Respect :
0
Warm meals including good wines also on European routes. Fast connections from Europe to China, Japan, South Korea and India via Helsinki hub.
Finnair are excellent value for money
Hannuksela's full review | 29 words
Review by
Guest.
on 8th Mar 2008
User Rating : 9
Respect :
0
I strongly recommend this airline. It 's the second safest in the world. When you step on board a Finnair plane you feel welcome & safe. I think it 's worth the money. I have flown with Finnair about seven times. Nice atmosphere, very clean-looking cabins, nice video screens that show the flight route. Good movies & flight radio. The staff has always been friendly and professional. Punctual flights. Sometimes it 's a bit too chilly for my taste on Finnair planes. Expensive snack & drink prizes o ...
Guest.'s full review | 86 words
Review by
pennymoon
on 16th Apr 2007
User Rating : 8
Respect :
0
I have travelled on a number of budget airlines but when it comes to cost versus comfort, Finnair is my favourite.
pennymoon's full review | 70 words
Review by
akovalsky
on 25th Aug 2006
User Rating : 3
Respect :
0
Finnair cabin crew are slow and emotionless.
What strikes the most is 4 euros for sandwich which we expected to get for free considering the price of the airfare, 1 euro for small bottle of water.
So you are offered one meal during eight hours flight. Not even mentionining 5 euros for small beer.
akovalsky's full review | 73 words
Review by
niebeling
on 18th Aug 2006
User Rating : 0
Respect :
0
Flight JFK - HEL was cancelled and Finnair did not inform me. I arrived too late at the destination to attend the event to which I was traveling. The flight home was changed to the following day. Finnair did not inform me. Flight VNO - HEL was delayed, and I missed my connection HEL - JFK. Finnair refused to rebook me on another airline out of VNO. I flew to HEL. Finnair refused to book me on other airline to JFK. I spent the night and flew home the next day. I arrived at JFK two days l ...
niebeling's full review | 113 words
Review by
Alvilde
on 31st Mar 2006
User Rating : 1
Respect :
0
Lousy service and poor baggage allowance!! Flying Finnair From China to Oslo I was only allowed to bring 20kg (checked in and carry on baggage in total). I have tried to confront the airline company here in Oslo with the case, and they say that's it. Most other airlines allow you to check-in 20kg, and carry on 8kg.
So the money I saved on the ticket I payed back in overweight baggage charges.
I would have had a better deal with most other airlines, especially when you think of the overall ...
Alvilde's full review | 102 words | 1 comment added.
Review by
vlaakko
on 21st May 2004
User Rating : 9
Respect :
0
Finnair is a quality airline, service is great and friendly and they are punctual. If travelling from Europe to Asia, this is my choice.
vlaakko's full review | 38 words | 1 comment added.
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