Bruno's Mama Mia, Bedford Reviews

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Our family of 5 people went to Brunos Mama Mia, in Bedford, for a quiet dinner out. Behind our table there was a birthday table booked for around 16 ppl. As we arrived they started their little party and it was very noise indeed, the restaurant helped their party adding a globe shaped night club lights and a very loud congratulations song. We asked to be moved to another table as we couldn't speak or hear each other but we just found a manager completely hostile towards us because of our request. A staff member arrived at our table asking: "Do you have a problem? ' We said yes sir, and insisted in moving away from that loud mess or we would have to leave, for our great surprise, we were given the option to leave. This was an experience that will not be repeated. To be honest we wouldn't give them another chance after the experience we had. We felt very sad, I will write to Bedfordshire on Sunday seeking their opinion on restaurant's hostility. Mum said that she was shocked because she is a customer at Bruno's since they started their small restaurant in Bedford, so she didn't expect that treatment. I am still shocked with their customer service/care, and we were angered about our mum being so upset due to that incident. I want to make sure that they know that in the same way they made their way up, with us dinning there a lot, they will make their way down without us, regular customers. I hope everyone who had bad experiences there follow the same as us.

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My husband and I have never had a bad meal here, and have always thought the staff are friendly. Service is good and it is great for a chilled, not too expensive meal out. I would highly recommend Mama Mias, but make sure you book at a weekend!

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I thought the menu at Bruno's Mama Mia was far too big and the service was poor. My starter took 30 minutes to arrive with no apology. My wife's starter was burnt on the bottom and had apparently been waiting a long time for my starter to catch up.

Would not recommend this place. It seemed like an old fashioned menu and old fashioned decor. I experienced poor service and a member of staff seemed rude to us when we mentioned the overcooked starter. Sorry mate I know you didn't cook it but it was ...

helesay's review has yet to be rated - Be the first!
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Definitely worth going to - My favourite restaurant in Bedford. Friendly staff, great food and authentic italian. Clean, tidy and can see the food being cooked in the kitchen. Warm and welcoming restaurant. No bad points that i could find

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Never had a bad meal at Bruno's Mama Mia and staff are always keen to find a table if humanly possible.

elizabethsouth's review has yet to be rated - Be the first!
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This is one of my favourite restaurants, the food is delicous and there are so many great choices!

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I've only been to Brunos Mama Mia in big groups and it seems that they occasionally struggle with being busy. Everyone gets their food at different times which is a shame. Haven't eaten there in a long while now so things may have improved but to be honest I wouldn't give them another chance after the experiences I've had.

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Very nice, often go there for casual meals with friends and family! Excellent choice of food (huge menu).
Very casual and authentic atmosphere so its not at all pretentious
Staff and owner are very friendly and welcoming to all.
Perfect for any occasion!

Dave Q's review has yet to be rated - Be the first!
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I cannot say enough about the quality, service and overall atmosphere, that Bruno's Mama Mia Restaurant in Bedford, offers. It isn't enough that Bruno and his team of highly trained staff spend days making some of the sauces, that this food is so sought after people come from all over the country to try it, that the service is phenomenal, but Bruno makes it his duty to make you feel welcome, and when you have been a couple of times, he personally visits your table for a little friendly banter, o ...