Bruno's Mama Mia, Bedford Reviews

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★★★☆☆
3.2 / 5
62% of users recommend this
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Latest Reviews

★☆☆☆☆

“an absolutely terrible and unprofessional experience”

Written on: 24/04/2012

On Saturday the 21st of April me and a freind of mine went to the resteraunt for an evening meal the level of service was ok but i need to point out that what you see on the menu is not always what you actually receive. Let me explain..... i ordered a braised steak wich is advertised as being cooked slowly i received my order within 15 minutes of placing the order the steak was camoflaged in sauce because the meat i had actually recived was not braised steak it was beef but not braised steak i… Read Full Review

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★★★★★

“Love it at Mamma Mias - go often with family and...”

Written on: 11/02/2011

Love it at Mamma Mias - go often with family and friends and the staff are always lovely and food is delicious! As an italian I appreciate authentic Italian food, and this definitely meets that criteria!… Read Full Review

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★★★★☆

“Really looked after us well. Found us a table when we...”

Written on: 05/12/2010

Really looked after us well. Found us a table when we hadn't booked. Speed of service fine. Went out of their way to adjust the menu to suit one of our party who is autistic and very picky about what he will eat - Mamma Mia's adapted very well so we all had a fine meal. We visited Dec 2010 and will definitely be back… Read Full Review

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★☆☆☆☆

“Upon arrival we were seated very quickly and given our...”

Written on: 06/11/2010

Upon arrival we were seated very quickly and given our menus. We then proceeded to wait 15-20 mins for our drinks order to be taken, we also then ensured our food order was taken as we were concerned we would be kept waiting again.

The starters arrived promptly and were quite nice, unfortunately I cannot say the same for the main course - mine was inedible. I left the meal only a quarter eaten. When the waiter finally came to collect our plates he proceeded to repeatedly question me about… Read Full Review

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☆☆☆☆☆

“Our family of 5 people went to Brunos Mama Mia, in...”

Written on: 16/04/2009

Our family of 5 people went to Brunos Mama Mia, in Bedford, for a quiet dinner out. Behind our table there was a birthday table booked for around 16 ppl. As we arrived they started their little party and it was very noise indeed, the restaurant helped their party adding a globe shaped night club lights and a very loud congratulations song. We asked to be moved to another table as we couldn't speak or hear each other but we just found a manager completely hostile towards us because of our… Read Full Review

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★★★★★

“My husband and I have never had a bad meal here, and...”

Written on: 13/11/2008

My husband and I have never had a bad meal here, and have always thought the staff are friendly. Service is good and it is great for a chilled, not too expensive meal out. I would highly recommend Mama Mias, but make sure you book at a weekend!… Read Full Review

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★☆☆☆☆

“I thought the menu at Bruno's Mama Mia was far too big...”

Written on: 03/08/2008 by timbuck2 (4 reviews written)

I thought the menu at Bruno's Mama Mia was far too big and the service was poor. My starter took 30 minutes to arrive with no apology. My wife's starter was burnt on the bottom and had apparently been waiting a long time for my starter to catch up.

Would not recommend this place. It seemed like an old fashioned menu and old fashioned decor. I experienced poor service and a member of staff seemed rude to us when we mentioned the overcooked starter. Sorry mate I know you didn't cook it but it… Read Full Review

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Mammamias's Response to timbuck2's Review

Written on: 27/09/2011

We apologise if you felt that you had a bad experience at our establishment.
We take extreme pride in the way we run our restaurant and please don't take this as being arrogant.
With all the experience we have had in providing a perfect service with large parties, unfortunately what is failed to appreciate is that if a party is booked at a certain time, we make sure that we are prepared to serve that table within 15 minutes once all the guests are seated, but on occasions this isn't the case. When members of the party arrive late, we generally do not commence serving the food until all the guests have arrived, which now from experience causes a back log of orders. In a situation like this if not all the guests have arrived, we will approach a member of the party, whether they wish us to commence with the food, or if they would like us to wait, but understanding that if they wish to wait any longer, we will then commence serving other tables. Delays will now be on the tables that have arrived past there due time NOT the tables that have arrived on time. But remember we will always try our upmost not to be in this situation.

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★★★★★

“Definitely worth going to - My favourite restaurant in...”

Written on: 01/08/2008 by helesay (1 review written)

Definitely worth going to - My favourite restaurant in Bedford. Friendly staff, great food and authentic italian. Clean, tidy and can see the food being cooked in the kitchen. Warm and welcoming restaurant. No bad points that i could find… Read Full Review

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★★★★★

“Never had a bad meal at Bruno's Mama Mia and staff are...”

Written on: 23/07/2008 by Denise Malone (1 review written)

Never had a bad meal at Bruno's Mama Mia and staff are always keen to find a table if humanly possible… Read Full Review

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★★★★★

“This is one of my favourite restaurants, the food is...”

Written on: 27/05/2008 by elizabethsouth (1 review written)

This is one of my favourite restaurants, the food is delicous and there are so many great choices!… Read Full Review

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★☆☆☆☆

“I've only been to Brunos Mama Mia in big groups and it...”

Written on: 08/05/2008 by BrownBadger (3 reviews written)

I've only been to Brunos Mama Mia in big groups and it seems that they occasionally struggle with being busy. Everyone gets their food at different times which is a shame. Haven't eaten there in a long while now so things may have improved but to be honest I wouldn't give them another chance after the experiences I've had… Read Full Review

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Mammamias's Response to BrownBadger's Review

Written on: 27/09/2011

We apologise if you felt that you had a bad experience at our establishment.
We take extreme pride in the way we run our restaurant and please don't take this as being arrogant.
With all the experience we have had in providing a perfect service with large parties, unfortunately what is failed to appreciate is that if a party is booked at a certain time, we make sure that we are prepared to serve that table within 15 minutes once all the guests are seated, but on occasions this isn't the case. When members of the party arrive late, we generally do not commence serving the food until all the guests have arrived, which now from experience causes a back log of orders. In a situation like this if not all the guests have arrived, we will approach a member of the party, whether they wish us to commence with the food, or if they would like us to wait, but understanding that if they wish to wait any longer, we will then commence serving other tables. Delays will now be on the tables that have arrived past there due time NOT the tables that have arrived on time. But remember we will always try our upmost not to be in this situation.

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★★★★★

“Very nice, often go there for casual meals with...”

Written on: 15/04/2008

Very nice, often go there for casual meals with friends and family! Excellent choice of food (huge menu). Very casual and authentic atmosphere so its not at all pretentious Staff and owner are very friendly and welcoming to all. Perfect for any occasion!… Read Full Review

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★★★★★

“I cannot say enough about the quality, service and...”

Written on: 22/08/2006 by Dave Q (1 review written)

I cannot say enough about the quality, service and overall atmosphere, that Bruno's Mama Mia Restaurant in Bedford, offers. It isn't enough that Bruno and his team of highly trained staff spend days making some of the sauces, that this food is so sought after people come from all over the country to try it, that the service is phenomenal, but Bruno makes it his duty to make you feel welcome, and when you have been a couple of times, he personally visits your table for a little friendly banter… Read Full Review

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Satnav2007's Response to Dave Q's Review

Written on: 14/06/2009

I found this review unhelpful because... its very detailed but is three years old cmon expert please do a repeat

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