Digital Point www.digital-point.co.uk Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 3 ratings and 28 reviews

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Average Ratings for Digital Point www.digital-point.co.uk

  • Customer Service2.4 stars
  • Quality of website2.4 stars
  • Value for Money2.8 stars
  • Reviewer Ratings1.9 stars
  • Overall Rating1.7 stars

28 Reviews For Digital Point www.digital-point.co.uk

  • Guest 8th Oct 2009

    Reviewer rating: 4 stars


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    I only found this website after ordering which is a good job really after all of these mostly negative reviews ;)

    Anyway I bought a 40" Sony LCD TV from Digital-point.co.uk (which is now Electro Centre for some reason). The price was excellent and they delivered a couple of days later. Was a pleasant experience.

    One thing to not is that they only deliver to your registered card address so forget trying to get it delivered to the in laws or place or work (not for TV's obviously) as it isn't going to happen (I tried to get it sent to the in laws as being retired they are in all day). Apart from that I would recommend.

  • Guest 30th Aug 2009

    Reviewer rating: 5 stars


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    After reading a few reviews i was a bit on edge on ordering from this company. Thought i'll try them out as the were the cheapest around, bought the new 46" samsung LED tv, great price, excellent delivery. However the delivery driver took the tv out of the box and tested it and it was faulty. Digital Point delivered a new tv the following day before i left for work. Absolutely brilliant! Fantastic service!

  • Guest 25th Jul 2009

    Reviewer rating: 5 stars


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    I bought an LG washing machine the morning of July 23rd, late afternoon i had a phone call from the company asking if they could deliver the following day, as i couldnt take a day off work they were more than happy to deliver the following day (today). Kept well in touch, this morning had a phone call from their driver saying he would be here for 2pm, he arrived 2.30. cant complain, excellent service will recomend Digital Point.

  • Guest 24th Jul 2009

    Reviewer rating: 1 stars


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    I am luck enough not have been duped by this unprofessional company, Digital Point.

    Like many we saw the TV we wanted at a good price, so we went for it on a finance basis, we ordered from Digital Point but the finance application did not go through which was ok as we were going to put it on card.
    When we notified Digital Point that we wanted to complete the order on card, "surprise surprise" the price of the TV was increased. We had an order number and are intent to buy was confirmed with a f ...

  • Guest 9th Mar 2009

    Reviewer rating: 4 stars


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    Digital Point offer an excellent price for a quality tv. Free stand is ok but was not expecting top quality for free. Goods delivered as promised within 72hrs.LCD tv with free stand & hdmi cable

  • faywild 27th Oct 2008

    Reviewer rating: 0 stars


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    Got slow service from Digital Point, even rude at times, little communication, waited 3 weeks for tv after countless phone calls off them and me saying would be here the next day and never turning up. turned up at 8.30pm on a saturday night to then find the wall bracket was not on the van which meant countless phone calls to them to get it delivered and still waiting! Please do not buy from these people that's my advice

  • trumpet2008 27th Jun 2008

    Reviewer rating: 0 stars


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    This company appeared cheap but they delivered faulty goods to me and demanded £75 for an exchange, to be refunded when they confirmed the fault. They said they didn't find a fault? I will not touch them with a proverbial barge pole ever again.

  • pontardawe Rank: Lance Corporal 22nd May 2008

    Reviewer rating: 0 stars


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    Purchased a Servis washing machine from Digital Point on 31/03/2008 on 05/05/2008 it broke down engineer attempted to fix then decided it needed a new outer tank which would take 7-10 working days to come fourteen days later and many phone call still waiting repair. Have contacted digitalpoint and servis who were just poor, only to be told yet again they will inform sales team and get back to me. I have spoken to consumer advice who have told me to put in writing my complaint which i have done. ...

  • vince22 8th Sep 2007

    Reviewer rating: 0 stars


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    I ordered a T.V. and was informed that the price on the internet was wrong by £300 and would i like to pay the extra.
    I decided to cancel the order and was told that that had been done.
    When my credit card statement arrived there it was still on there.
    Apparently the person canceling orders that day wasn't there.
    A right mess up which has cost me in interest payments.
    Not a company i will use again and will not be recommending.

  • jamesdthomas2222 24th Jul 2007

    Reviewer rating: 0 stars


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    Dealing with this company is the worst online shopping experience i have ever had. Be very careful when buying from this company they didn't make clear the full terms and conditions. They have probably the least amount of time in which to return your goods if faulty. Once i returned my goods i had to chase and chase and chase and chase until eventually they told me that my product will be replaced. Then i had to chase and chase and chase - i think you get the message - don't buy from this compan ...

  • ub7rm 27th Nov 2006

    Reviewer rating: 0.5 stars


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    When my 4 month old TV developed a fault, I phoned Digital Point to get them to sort it out. They told me that it was not their responsibility but the manufacturers. When I pointed out the sale of goods act said differently, I was told "don't make me laugh". Eventually, I managed to get them to accept that they would sort it, but I would have to send the TV in at my expense (Aberdeen to Birmingham) - £60ish.

    Toshiba customer services took pity on me and agreed to send someone out - t ...

  • morgbut 1st Sep 2006

    Reviewer rating: 0.5 stars


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    Happy to take my order. Website listed as in stock. Delivery arranged, then suddenly - Stock not available. I had to phone them - they left me a week with nothing. Then they told me it would be two weeks plus with no apology.

    They offer cheap online pricing but the customer service is rubbish. Imagine what would happen if there's a problem with your purchase. Buy from someone else - I did.

  • willsop 9th Nov 2005

    Reviewer rating: 1 stars


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    Ordered from Digital Point in good faith that the camcorder was in stock (as quoted on the website). Credit card billed. No word from company although delivery quoted as within 48 hrs. Sent an e-mail after 7 days. No reply. Phoned customer services and told it would be the following Wednesday (2 weeks after ordering). Queried the item being quoted as in stock on web and was hung up on! Another e-mail, this time answered with an apology and a promise of Tuesday or Wednesday. Phoned Wednesday. Sti ...

  • grabit 30th Sep 2005

    Reviewer rating: 0 stars


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    I purchased a Panasonic 42" Plasma TV from Digital Point in April - TH42PE50. I specifically asked if it was a UK TV, which they confirmed. After storing it for a couple of months before use & then using it exclusively with a Sky Digibox I have now had my aerial sorted out. I now discover that it is in fact a TH42PA50 - non-UK TV. It does not have a digital tuner & cannot be used for analogue due to sound problems.

    Digital Point aren't interested, next stop for me is the Trading Standards de ...

  • lynton 162 23rd Aug 2005

    Reviewer rating: 5 stars


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    I would highly recommend this company! Great goods at a fantastic price. Fast and courteous delivery. I am more than satisfied with everything so far.

  • trevorrg22 Rank: Corporal 5th Apr 2005

    Reviewer rating: 5 stars


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    I have, over the past three or four years, ordered three DVD recorders from Digital Point.
    I have always received the order the following day and wouldn't hesitate to order from them again.

  • snookercue Rank: Lance Corporal 23rd Mar 2005

    Reviewer rating: 0 stars


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    I bought this H&B DRX-430Dvd recorder from Digital Point (www.digitalpoint.co.uk) after doing a lot of homework and found it was the recorder for me. Having searched high and low I decided to buy from digital point as no one else had the product in stock, even though it was a little bit more expensive than other competitors.

    I received the recorder/player and noticed that they had supplied me with a Foreign power adaptor not a UK version (I was a little disappointed).

    After also looking at ...

  • Tim H Rank: Corporal 20th Feb 2005

    Reviewer rating: 4.5 stars


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    I was very happy with Digital Point and it makes a pleasant change to be able to report a good news story regarding customer service. Having found digital-point, I purchased a Sony 32" widescreen TV through them in July 2004. When TV arrived, at first it did not function correctly once set up. A call to the shop (on a Saturday afternoon) resulted in a replacement unit being ready for despatch on the Monday am - not fuss, no messing about, just good service. A further issue 6 months later and the ...

  • AJTTHETHIRD 30th Jan 2005

    Reviewer rating: 0 stars


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    I ordered a Widescreen TV from digital point two weeks ago and am still waiting for delivery having wasted two saturdays in the house. I was told twice it would be delivered, and we were even woken up at 8:00am to be told it was coming that day. We are still waiting, and have received no communication from the company as to why it was not delivered. Be very careful too, because this company trades under different names. Although very competitive, I would rather pay extra for the knowledge I am d ...

  • markfranklin 8th Jan 2005

    Reviewer rating: 0 stars


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    DO NOT BUY FROM DIGITAL POINT - I wish I had read other customer reviews before using them! Bought a top of range Sony VCR, delivered OK but unit was faulty on delivery. I was very busy so called Digital Point a few days later to organise an exchange. Was told that you have to contact them within 7 days to get an exchange, and they were totally unhelpful, rude and inflexible. They ignored all my e-mails, eventually said I would have to return the unit to them at my own cost and they would "sort ...