The Co-operative Food Reviews

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★★☆☆☆
1.6 / 5
18% of users recommend this
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The Co-operative Food

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Latest Reviews

★☆☆☆☆

“Rude staff ”

Written on: 19/12/2014 by Tiggsy24 (1 review written)

Staff member in Swindon was grossly inappropriate in their behaviour. Stated I had made a record of their behaviour to share with others on the internet and was advised that would be inappropriate! Apparently, I should make a complaint to co-op! Based on some of the appalling reviews for this company, I imagine my complaint would have ended up in the bin! Avoid and use a company with a decent attitude towards its customers! … Read Full Review

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★☆☆☆☆

“rude staff”

Written on: 11/12/2014 by Richardsonli360 (1 review written)

I went to co-operative store on biscuit road luton n bought medicine. When I came home discovered the each medicine box had half of capsules missing so went back to exchange n was treated badly. The cashier on the till looked at me strangly n said he doesn't believe me n think am lying about it. What the hell on earth was that I was so angry n hardly control my anger. Very bad customers service… Read Full Review

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★★★☆☆

“receipts”

Written on: 04/12/2014 by 495McDermott (1 review written)

Coop in Chalfont St Giles is fine. No complaints. However, they never give you a receipt. When I asked for one I discovered that I had £1 off my next shop. This happened twice in the last few days. What is going on there? Goc … Read Full Review

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★☆☆☆☆

“Donot take your children shopping in the co op.”

Written on: 27/11/2014 by Fischergr42 (1 review written)

Today I went into my local co op with my 18 year old disabled son, to buy some dog food, bread, a paper and some beer. The beer being a gift for a 50 year old, who tomorrow is clearing out my garage. I was told I could not buy the beer, because my son looked under age and had no ID, he had no ID because he was not buying anything. The Young person at the till, did not look at my sons face, he was unable to see it, my son being a dwarf was hidden behind a till. He looked at his hight and body… Read Full Review

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★☆☆☆☆

“staff treat customers like children”

Written on: 21/11/2014 by baKlein62 (1 review written)

I have been shopping in the co-op in Thatcham for over a year. But recently they have started being OTT on id-ing customers. I shop in there over 5 times a week. But recently they have stayed asking me for ID for stupid things. I'm 29 years old, and got asked for ID for a scratcard. I wouldn't mind being asked, but they treat me like a child when they ask. It's like I don't deserve to be on their shop. To make it worse, I've been ID'd by the same person 3 days running. Its not like I look the… Read Full Review

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★★☆☆☆

“Charity money”

Written on: 23/10/2014 by Hullhc112 (1 review written)

I often shop in the hunts cross branch of co op. I often put my small change into the charity buckets and have often put into the Red Cross. A member of the team told me that the previous manager was moved store because he removed the charity money out of the Red Cross and put it into their local charity caters trust. I am disgusted in this as I choose to put my money in the Red Cross which is close to my heart. Why is this manager still working? Does the Red Cross know ? I will be ringing the… Read Full Review

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★★☆☆☆

“We just don't want your custom. ”

Written on: 21/08/2014 by GreeneyedGirl (2 reviews written)

Since taking over from Somerfield, the Co-op has run down the supermarket on Stenson Road Derby to such an extent that the impression is that they don't actually want customers. Their latest trick has left me stupified: they've stopped manning the checkouts! I don't mean that they've installed automated checkouts - that would be an improvement; no, they have simply stopped putting any staff on the checkouts at all. About two weeks out of every four an elderly lady comes in to man one till - at… Read Full Review

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★☆☆☆☆

“Out of date food & high prices (Swindon) ”

Written on: 05/08/2014 by Alessandra147 (1 review written)

The Co-op in Cavendish Square Swindon is appalling , the veg is always in a poor state and the fruit is of a poor state aswell. But the biggest problem is out of date stock on the shelves! , there were biscuits there that had Januarys date on them! and other items that were way past the sell by date too , Sadly Co-Op prices are much higher than other supermarkets aswell. The Good point is The Staff are very friendly at the Cavendish shop though and always give a nice smile eventhough no doubt… Read Full Review

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★☆☆☆☆

“Made to wait”

Written on: 28/07/2014 by sickofwaiting (1 review written)

I so object to being made to wait to pay with a trolley full of shopping while the cashier serves two people in the queue after me, first, because they are buying less. It is a disgrace that she places people who are paying less with more importance and does not feel justified to call anyone else to serve as it will take as long!! The fact that they would have to wait until someone else came, to me was correct rather than making me wait while she served them instead of getting someone from… Read Full Review

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★☆☆☆☆

“Rude rip off staff!”

Written on: 17/07/2014 by Rudolph1981 (1 review written)

Co op Kenyon lane middleton, rude arrogant staff, tried several times to short change me, always have bad attitudes!… Read Full Review

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★☆☆☆☆

“Wines are terrible”

Written on: 06/07/2014 by SethLucas378 (1 review written)

I keep going back for more punishment and try different wines but there just soo terrible, why?… Read Full Review

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★☆☆☆☆

“Miserable staff”

Written on: 19/06/2014 by 98Egan (1 review written)

The big co op store in wickford is appalling! Managers are inappropriate with their staff and the service is so bad. I would never go there again!… Read Full Review

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★★★★☆

“good staff, but reduction policy is appaulling”

Written on: 21/05/2014 by Haylee206 (1 review written)

must have alot of waste going through compared to other supermarkets??… Read Full Review

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★☆☆☆☆

“Why I shop at Tesco”

Written on: 19/05/2014 by spindlemycat (1 review written)

I moved to this area ( Bispham village ) in Feb .We have a Co-Op on oneside of the village carpark and a Tesco on the other .Because of bad experiance with co-op in the past ,my choice was to shop at the Tesco.I don't do a big shop everyweek ,prefering to buy in items I need everyday,so you could say I'm a daily shopper .As Tesco was very busy every time I went ,I decided mybe Co-op was my best option .But after visiting this stort everyday for last 2 weeks.I'm going back to Tesco. Reason-the… Read Full Review

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★★☆☆☆

“Dreadful staff!”

Written on: 22/04/2014 by Ethen497 (1 review written)

No wonder they are in trouble. Lancaster Road Enfield branch: One member of staff had not heard of Crème Fraiche or fromage frais - which is widely in use these days. At the till, the assistant closed the till before he gave me my change - he apparently didn't know he was supposed to give me change. I had to wait until he served the next customer before he gave it to me. After a lengthy closure due to rat infestation (!) earlier in the year, and a complete revamp, this store is a disgrace… Read Full Review

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★☆☆☆☆

“Swanage Co-op Hopeless”

Written on: 02/04/2014

Agree with two reviews below about Swanage Co-op. Rude can't be bothered staff and poor management. Will not be shopping there again, they don't deserve to be in business. Recommend getting in the car to Poole!… Read Full Review

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★☆☆☆☆

“The co op don't care about there customers ”

Written on: 01/04/2014 by Alik181 (1 review written)

Went in to the co.op in fife an used my bank card to pay an put the wrong pin in to start with then put the wright pin in an got declined. Phoned the bank an the co.op accepted the first try an took the money when it was the wrong pin an now a need to wait 5 working days to get my money back. NOT ACCEPTABLE !!! A would advise all customers not to use ur bank card to pay for your groceries. This is stealing. An fraud check u bank if u use your card. Shocking customer service!!… Read Full Review

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★☆☆☆☆

“Hairy Bread again”

Written on: 22/03/2014 by Turnerwy455 (1 review written)

Clearly the staff in the CO-op on Forton Road (next to the Pizza Hut) do not care if their hair is all over the bread and cakes they sell. 8 times I have found hair on bread and cakes over the last six months alone, that's more than once per month. An apology is acceptable after the first but this has happened repeatedly over the last year. It happened most on a Sunday, but I have found it on other mid week days also. The 'bakers' do not wear any hair net, unlike the staff in other… Read Full Review

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★☆☆☆☆

“lamb rogan josh ”

Written on: 21/03/2014 by Anaw151 (1 review written)

absolutely terrible consistency of soup 1 small piece of lamb would not recommend to anyone… Read Full Review

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★☆☆☆☆

“Rustington Co op terrible, a disgrace.”

Written on: 26/02/2014 by Boxall123 (1 review written)

What on earth is going on in this shop. Staff don't care equipment is broken and never gets repared. Stock is low and out of date at times. Visited less and less over the past months and will never go in again. Close it and open a shop that does what Rustington centre needs and deserves!!… Read Full Review

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