Coop Reviews
Latest Reviews
★☆☆☆☆
“Poor Quality, Poor Choice, Expensive”
Written on: 28/04/2013
The coop are the only supermarket within a radius of a 3 hour drive (one way)and there are very few shops to get groceries from. So, we're held to ransom by what the coop has on its shelves, which more often than not isn't what we need. This is the only store that I've seen Grey bananas. The Organic Baked Beans used to be good and the tin full of beans. Now its only two thirds full but still the same price. Cereal choice is pitiful as are the selection of vegetables, specifically... (read more)
★☆☆☆☆
“slow, bad mannered staff. kirkby store”
Written on: 18/04/2013 by cdw80 (1 review written)
often shop at the coop in kirkby liverpool, as it is close to were i live but am absolutly fed up with the bad can't be bothered attertude of th staff that work there nobody likes there jobs but you have to put on a smile and get on with it. not the staff at this store they let you know they cant be bothered an dont like serving you and the slowness of them serving is an absolute joke they re to busy chatting to each other whilst the que is out the door!!! my main reason for this review... (read more)
★★☆☆☆
“BEWARE-co-op in Sheffield closed without warning”
Written on: 06/04/2013
Our local and large co-op store has been sold (along with its staff!!!!!) without warning a couple of weeks ago. It has been progressively run down for a period of years whilst the co-op has paid its consultants, architects and solicitors to put in plans for it to be re-developed....then this happens..... A very loyal group of customers and staff alike have been shocked at their treatment by a company we thought were and advertise themselves as, working on ethical and just principles. It is... (read more)
★★★★★
“Definitely the best supermarket”
Written on: 05/04/2013 by hcm160
Co-op Irlams O'Th Height in Salford is a great place to do the weekly shop or just pick up a few items. It is a larger than average Co-op which is usually very well stocked. The staff are friendly, helpful and polite and I like the ethical policies that make the Co-op unique. The prices are also becoming more competitive and the quality of food is generally excellent. (read more)
★★★☆☆
“bad evening service”
Written on: 04/04/2013
The co op,askern,doncaster.On an evening from tea time onwards there is usually one person serving on the kiosk.queues form,and the staff member calls for help,but it often doesnt arrive,until several calls are made.the products are expensive,but sometimes they have good offers on.one of the female supervisors ,a very large woman is abrupt,rude and ignorant to customers and staff.ive witnessed her talking to staff like dirt (read more)
★☆☆☆☆
“Coop in Streatham Vale”
Written on: 18/03/2013
Most times I visit the Coop in Streatham Vale I am dissapointed because granteed the item I want most they don't have or hasn't been restocked. Also you need to check items are still in date. My daughter bought some cakes recently and they were a day old! Another moan, the till often has one person serving customers when the shop is full. One thing I must commend about the store though is the staff are always very curteous and helpful. (read more)
★★☆☆☆
“The wines”
Written on: 03/02/2013 by Treecutter211
We live in atherton in Manchester the staff r ok the deals r basic the opening hours r ok..,, The wines which I until recently I've give up on r really bad there cheap nasty and expensive And 7 out of 10 r corked I'm sick of having to take them back after I've bought them and The staff look at u like ur a real moaner .... Please please don't be a mug and buy them U will be very disappointed .. When will this big British company start to get their act together, Again do not buy the wines... (read more)
★★☆☆☆
“After visiting the co op yesterday I was very...”
Written on: 28/01/2013 by Tulip101
After visiting the co op yesterday I was very disappointed in the staffs levell of customer service wich is bad but some of the staff are very nice it's just a few I would consider to be very rude,I have read many comments on here an agree with them it appears that maybe co op should spend some time and money traing their staff how to treat their customers nicely and with respect as at the end of the days it's the people that shop there that keeps the place open maybe they should think about... (read more)
★★☆☆☆
“Poor customer service”
Written on: 17/12/2012
Coop is the closest and only grocery within 1 mile distance from my home. The biggest dislike is the staff and their attitude. Like most of previous negative reviews pointed that problem,mine experience is quiet similar.Grumpy,not helpful employees(unless there is a manager around),they just seems to be more interested about themselves(young peaple on the counter) reading magazines or playing with mobile phones,almost never helping with packing(happened maybe twice within a 6 months) There... (read more)
★★☆☆☆
“Lovely staff, poor range and quality of products.”
Written on: 24/11/2012 by McClinton (1 review written)
I have no problems with staff the two small Co-ops near to me - they're always good-mannered and friendly. What drives me nuts is the lack of range in the shops and the empty spaces on the shelves. Maybe it's just my luck, but if I go in for garlic, they've run out of garlic. If I need mushrooms, there are no mushrooms. I went to the nearest Co-op for some 1% milk yesterday and they had none. I had to backtrack and go to the other, smaller Co-op further down the street, which had plenty of... (read more)
See next 10 reviews
Showing 1 - 10 of 45 Reviews
★☆☆☆☆
“worst shop ever”
Written on: 22/09/2012 by scribbles1964 (1 review written)
the co-op near me in latchford warrington has got to be the biggest rip off ever and its over priced, they often have offers witch is fair enough but they hide them and display the same item at full price, and when you do see an item marked down when you get to the till this will not be the case and unless you ask you WILL be paying full price CO-OP is convenient but at what price , a short walk will get me most things thay stock and at allmost half the price most times . i for one avoid it... (read more)
Davereeves's Response to scribbles1964's Review
Written on: 18/11/2012
heinz soup 400g at the co op where i live is a staggering 89p,what a bloody rip off.
they can stuff that mate.
Reply to this comment
Scribbles1964's Response to scribbles1964's Review
Written on: 19/11/2012
well i,m back again and just want to say a big hi to all them that have took the time to comment on my blog ,, i haven’t been back to my local co-op since my last encounter and i carn,t say iv missed it its only a short walk to several other and more reasonably priced shops and the walk dose me good . i just wish that every one that was unhappy with their over priced goods and their bad attitudes along with their conning ways of miss pricing items would boycott their local store and before long they will wake up and instead of ripping us off with high prices as were in a resetion not that they care ... but they might put something back in to the community instead of take take taking all the time ...... their motto back in the day was ....By The People For The People .... what a LAUGH
Reply to this comment
★☆☆☆☆
“Pickpocket operating at checkout in full view of staff”
Written on: 07/09/2012 by Stuart1993 (1 review written)
Pickpocket operating at checkout, in full view of management and staff at CoOp Carlton Colville, Suffolk, NR33 9EJ on 07/09/2012 at 13.20pm. A car key was removed from my back pocket. I carry spare but knew that was the only place it could have gone missing. The management was informed. (read more)
★☆☆☆☆
“Terrible and never improves”
Written on: 26/08/2012 by peterkjwksil
I have hated the coop with a passion for years now. I try to go there as little as possible but sometimes its inevitable. Over priced crappy food wich is spar standard, very grumpy and annoying staff who dont care 20 people are queing and would prefer to chat to their friends. I mainly hate this place for the qeues, no other shop, no other shop at all! Has qeues like the damn co op does its unreal how they constantly manage to develop massive ques and they dont care. I see many people walk... (read more)
Scribbles1964's Response to peterkjwksil's Review
Written on: 22/09/2012
the best coment i have read in years , its so true in every aspect tony from , warrington cheshire
Reply to this comment
★☆☆☆☆
“Local Coop”
Written on: 12/08/2012
Bought some salad tomatoes from our local branch ( Central Drive Blackpool ), not ripe and £1.50 for 6, this is the middle of August, if you can't get a tomato ripe in the middle of August it is time to give up. 'Good with Food'? overpriced mediocrity more likely. A pack of excellent British Vine Tomatoes from Aldi down the road is 89p. The staff couldn't care less, they will ignore you and drink tea and chat rather than serve you. Offers are put out and not labelled. Worse still, offers... (read more)
★☆☆☆☆
“Debit Card”
Written on: 08/07/2012
Left my debit card behind, so they cut it up, and it's the weekend. I have no money now. what a joke. plus the staff are lazy as fook. full of old fat women, and ugly teens. the good point is that everything is half price, because haardly any shops there. (read more)
★★☆☆☆
“rubbish shop”
Written on: 07/07/2012 by murrey
coop fordingbridge hampshire stale bread , dirty vegtables must of come from a market, dirty shop and silly teenafers work there weekends wouldint shop again there no self service can be in queue 20mins. (read more)
★★★★☆
“Reasonable shop”
Written on: 05/07/2012
I have experienced the occasional surly staff member but many have been above average - very nice and helpful. All of the Manchester branches i've visited have been clean, reasonably well stocked, with a fair selection of food. (read more)
★☆☆☆☆
“job description must be miserable and have no people...”
Written on: 15/05/2012 by lynnzaffino
iv been to the co-op in scotland and england and have never met such rude and miserable people if you dont like your job then find another dont let the customer know and feel bad for daring to break up your conversations with staff because i needed help i live in a village and we have a co-op that was just refurbished but is just as small and cramped as before (why ) and the staff are even more miserable than before a smile or a thank you costs nothing (read more)
★☆☆☆☆
“Coop Website-Applaince Rotten Service & No refund yet”
Written on: 05/04/2012
I ordered a BOSCH oven, hob & microwave from CO-OP website where it indicated it was a stock item. Coop took over £700 from my account. They sent me an email to say delivery would be 14 days. I asked for a refund, after waiting a long time on their 0845 line. You would expect them to make an immediate refund wouldn't you? but no they say it takes up to 10 days. I rang and complained but they could not care less. DO NOT USE COOP ELECTRICAL SERVICES (read more)
★☆☆☆☆
“poor service inconsistent priceing”
Written on: 29/03/2012 by ripof
st mawes cornwall .vastly overpriced food, more expensive than local coop stores ,why ? most veg is off when it arrives at the shop,no aonder most people get a tesco /asda delivery. bring back the old owners ,much cheaper and more choice ,people in the village now go there as alast resort,before the coop opened you never saw a tesco van in the village. (read more)
See next 10 reviews
Showing 11 - 20 of 45 Reviews
★☆☆☆☆
“Hykeham coop in Lincoln refused to serve me ”
Written on: 24/03/2012 by millsharp
My mother went in to the coop with my daughter to buy some cider that was on offer for a party and was refused service because my daughter did not have any ID even though my mother was 74years old and it was for her, my daughter only went with her to carry them ,so they came away without any after being very shown up as queue was very long as usual. So i went in on my own to get it and was also refused excuse was because they had had two people in trying to buy it which i then expained that... (read more)
★★☆☆☆
“not happy bunnies”
Written on: 23/03/2012
I have been visiting a store near to a residence I have been house-sitting for the last three months - I have never come across such an unhappy collection of shop assistants in all my shopping experience. They seem to lack anykind of customer relations training, they never give you eye contact at the tills - by the way only one is ever in use to the detriment of the customers who also queue to put on the lottery, they never use any manners and woe betide if you ever ask for your receipt. ... (read more)
★☆☆☆☆
“Humiliation at the tills if you pay by CARD. *AVOID*”
Written on: 19/12/2011 by Sickov_Anti-service (8 reviews written)
My Card company wanted to authorise this transaction by phone, as part of anti-fraud measures whilst i was visiting the Co-operative supermarket in Wickford, Essex, recently. This is a normal procedure for card companies these days and improves card security for all of us. Girl on checkout sees the telephone request on her screen and is not sure what to do. Asks me to type card details in again - to no avail. Girl calls over miserable-looking supervisor who looks at screen and exclaims to... (read more)
★☆☆☆☆
“co-op should be ashamed”
Written on: 25/09/2011 by sallyanne11 (1 review written)
I have been purchasing my shopping at the co-op in my local village for a long time, but only when I am unable to get to Tesco, Sainsbury or Morrisons. I do not like shopping at the co-op. I have to leave for work at least 20 minutes early when I need to go in my local co-op because the staff are so slow I have on many occasions been late for work. There is only ever one member of staff on the kiosk and when one of the members of staff on a till needs assistance with alcohol that one... (read more)
★★★☆☆
“a member of staff”
Written on: 13/09/2011
i work for the co-op in porthcawl south wales and i agree the prices are not the best but give the staff some slack yes there are some who are rude and can't be bothered but thats not all of us i myself take great pride in being polite and as helpfull to every customer that crosses my path even when i have been sworn at for the prices which i have no control over shouted at when i have been that lone cashier at the till serving whilst attempting to get the attention of other staff members... (read more)
Guest's Comment
Written on: 25/09/2011
It should be company policy that whilst there is more than 2 people waiting a second member of staff should be on tills and so on. You may be a lovely lady but in all the coop supermarlets iv ever been in, youre deffinatly in the minority. All coops should be closed down and replaced with the likes of Asda or Morrisons.
Reply to this comment
★☆☆☆☆
“NEVER AGAIN”
Written on: 06/08/2011 by PatsyT (1 review written)
What a rip off I have always known the Co-op charges astronomical prices for almost everything it sells. However the prices are so high now that each time I visit there I leave feeling that I have been ripped off. My local store is the branch at Chrisp Street Market in Poplar, East London. Due to their high prices I only use this store when I have to. For an example I visited this store recently to purchase a carton of Alpro Long Life Soya Milk (Light) and a bottle of Sunsweet Prune... (read more)
★☆☆☆☆
“Astronomical prices, poor service and misleading offers”
Written on: 23/07/2011 by Ventnor long knives (6 reviews written)
Since the co-op store in Ryde on the isle of Wight has opened the turover in Iceland (the only other food outlet in Ryde) must have doubled as the queues at Iceland have. People have abandoned this store in droves, firstly the prices in the Co-Op are ridiculously high, the staff are rude and the shelves are dirty. People tend to make the mistake of doing a full shopping trip there only once, as they discover the appalling prices they charge after that and shop elsewhere from that point on.... (read more)
★☆☆☆☆
“Won't change an "off" but in date product because it...”
Written on: 11/07/2011
Yesterday I bought some Co-op cottage cheese with pineapple dated 12th July for £1 from the Chesterton Road branch in Cambridge, as I was passing through. When I took the lid off it was raised slightly which I thought was odd, but when I tasted it, it was fizzy and obviously off. So I have just been to my local Co-op in Cottenham to try to change it or get a refund. After waiting for the duty manager, I was told they couldn't do either and I would have to drive back to the branch in... (read more)
★☆☆☆☆
“Sick and tired of their Truly Irresistible section...”
Written on: 26/06/2011
I have tried on various occassions to look for something 'nice' to eat at my local, devonshire branch. I have been dissapointed each time. The staff look like they've been living on the food, looking at their unhappy faces. They even manage to get ice bags wrong. I went to use one, tied it up and hey, they leak. My friend worked out if you roll them over at the end long enough, it becomes airtight, he said 'look at the instructions'. There weren't any. I could go on and on regarding the... (read more)
★☆☆☆☆
“Dreadful shops staffed by rude staff and very average food”
Written on: 26/05/2011
They are just so rude! Customer service is lost on this "We do everything and specialise in nothing" outfit. Their fairtrade marketing plays on the ignorance of generous customers - the growers are likely to still be out of pocket compared to the Coop's profits. Their laid back attitude spreads from their food to their banks. It's only a matter of time before their presence on Manchester's Balloon Street finally pops. (read more)
See next 10 reviews
Showing 21 - 30 of 45 Reviews
★★☆☆☆
“good with food or garbage with it? they have inflated...”
Written on: 04/12/2010
good with food or garbage with it? they have inflated prices, it is actually cheaper to get a few bits and bobs from waitrose and i promise! rip off prices and dont go within 1000 miles of their simply value range. we have now 2 co-ops, one being a former somerfield and a tesco in our village and i prefer tesco by miles! (read more)
★☆☆☆☆
“I think Co-op is a horrible company, their staff are...”
Written on: 03/12/2010
I think Co-op is a horrible company, their staff are rude, they have no consideration for the disabled or for people with pushchairs (leaving boxes and trolleys in the gangways so we can't get through). Their food is hideously over priced and isn't even that nice.
We have a small co-op shop down the road, and a main large one in the town center. We noticed that the store closer too us sells items at a higher price than the supermarket. I emailed and asked why this was so and got this...
(read more)
Guest's Comment
Written on: 26/06/2011
I totally agree. I live in Devon and have the same problems. The prices are very high, whereas my mother shops at her village co-op which is much cheaper and the food alot better. I am sick and tired of throwing their exspensive items in the bin, as my dog won't even eat some. I don't think the letter you recieved was a good enough explanation. I feel that the Co-op will eventualy go bankrupt, then where will it leave the staff?
Reply to this comment
★☆☆☆☆
“After Reading some of these posts I am convinced that...”
Written on: 01/12/2010
After Reading some of these posts I am convinced that Co-op must put there staff on rudeness course. I have only visited this store half a dozen times in the past 3 years. The staff are less than useless and go out of there way to be unhelpful.
Why they insist on one till on when there is a que halfway around the shop is beyond me!
Well thats the last time for me, its c r a p shop with over inflated prices and sad staff,
Oh, and they overcharged me of 2 items, if they are that desparate...
(read more)
★★★★☆
“A small local store in Kings Road North Kingston....”
Written on: 02/11/2010 by First Avenue (34 reviews written)
A small local store in Kings Road North Kingston. There is a limited choice but if you require every day items like bread,cereals, milk, baked beans etc It is ideal if you run out of any of these items at home. The prices are generally comparable with the larger supermarkets.The staff in this store are always friendly and helpful and on the one occasion I did have to return an item without a complaint they dealt with the matter impeccably. a refund was no problem (read more)
★☆☆☆☆
“Having just returned from my local coop branch...”
Written on: 08/09/2010
Having just returned from my local coop branch (Standish)I have decided to write this in the hope that someone from their management will read it and understand why I will never use this store again.
My local coop is staffed by the most apathetic and unhelpful bunch of people I have ever had the misfortune to give buisness to. The reason for this is as follows.
I have used this branch for at least 3 years, usually for the smaller things i.e milk, bread, a chocolate bar or something quick...
(read more)
Guest's Comment
Written on: 28/06/2011
the same problem in two devonshire stores. what is going on with these people?
Reply to this comment
★☆☆☆☆
“The shop istelf is ok, but the customer service is...”
Written on: 29/07/2010
The shop istelf is ok, but the customer service is appalling, they don't seem to realise that queuing winds people up. At their busiest time only one checkout is manned the rest of the staff are either stocking shelfs or chatting. (read more)
★★☆☆☆
“The 'little' co-ops are ok but don't compete well with...”
Written on: 24/03/2010
The 'little' co-ops are ok but don't compete well with the larger supermarkets for value and price. Quality in some areas (fresh fruit/veg) is also lacking at times. Many other products (own-brand and others) are very good.
The Cooperative has unfortunately inherited a debt of over £800 owed to me by Somerfield Stores Ltd and it has still yet to pay this despite being ordered to do so by the County Court.
pmailkeey
(read more)
★☆☆☆☆
“I cannot rate the co-op low enough to be honest. I...”
Written on: 23/09/2009
I cannot rate the co-op low enough to be honest. I have two local stores - one a convenience store which I have now stopped using altogether due to long queues, staff having no manners (well, except bad ones!!!) and management generally not giving a damn. The other, is a large store where you could do your main shop - were it not for the totally ignorant youngsters who are clearly on a power trip. Last Sunday I visited the store and a young lad apologised for blocking my way with a cage.... (read more)
★★★★★
“let's face it, if The Co-op was the leading...”
Written on: 13/07/2009
let's face it, if The Co-op was the leading supermarket the world would be a way better place. I really don't care if there a bit more expensive. There quality of food is brilliant and the community projects they do, fairtrade projects and climate change projects are really highly commendable. i think the co-op do far more good than the other supermarkets. (read more)
Guest's Comment
Written on: 26/05/2011
Just goes to show that some people are very easily pleased and are taken in by a bit of Fairtrade marketing. I'm sure the growers see every 3p the Co-op selflessly throw at them! Maybe one day they will be able to afford a brick to put towards a family home.
Reply to this comment
Guest's Comment
Written on: 28/06/2011
i wish our co-op stores were the same,unfortunaltelt it seems to depend on where you live,
Reply to this comment
★☆☆☆☆
“i used to use my local store but now don't bother....”
Written on: 30/10/2008 by bjfc63 (4 reviews written)
i used to use my local store but now don't bother. every time i go there are long queues and they never seem to open extra checkouts. the staff are mostly young people and the staff I have dealt with have seemed rude and unhelpful to me. i now shop elsewhere and could not recommend the store to anyone. unfortunately lots of people have no choice but to shop here due to transport problems. i pity them. (read more)
See next 10 reviews
Showing 31 - 40 of 45 Reviews
★★★★☆
“Coop is clean, modern and they have helpful staff....”
Written on: 01/01/2008 by gabbyco
Coop is clean, modern and they have helpful staff. They are also open long hours, and near to me, so I can walk to the store within 15 minutes and back. (read more)
★★★★★
“The Co-op at Great Barr in Birmingham is fantastic! I...”
Written on: 01/08/2007 by FARQUART
The Co-op at Great Barr in Birmingham is fantastic! I love the special offers, great range of wine and the fact it is a compact store; about 1/10TH of the size of a large Asda, yet I can get everything I want - only tonight I bought Strawberries that were grown on a Co-op farm, some very fresh store baked bread and some fresh fish. Oh, and not to mention a 'Kitchen Devil' Knife Block for £9.99 (ARGOS £20+)
Their Luxury Pizza is to die for, as are the carrot cake and scones. It saddens me...
(read more)
Guest's Response to 302036_FARQUART's Review
Written on: 28/06/2011
good to hear that al least some of the stores are good.
Reply to this comment
☆☆☆☆☆
“The Co-op ought to be a place where I want to shop....”
Written on: 07/09/2005 by Susan Sykes (3 reviews written)
The Co-op ought to be a place where I want to shop. However, I will not shop at my local branch of the Co-op until this company appreciates the importance of good customer service. (read more)
★☆☆☆☆
“The co-op in caol Fort William is a disgrace lack of...”
Written on: 02/09/2004 by hippychic2004 (1 review written)
The co-op in caol Fort William is a disgrace lack of staff and bad management the freezers are bogging and not much frozen food on offer There are too many gaps on the shelves. I'm taking my custom elsewhere and I speak for many others. (read more)
★★☆☆☆
“The Co-op is not a store that I like, I don't find the...”
Written on: 30/07/2003 by Alice.
The Co-op is not a store that I like, I don't find the prices on a lot of things easy to find, most of the stores are dated and have not got the sparkle of most supermarkets. They do have some good offers so it's worth nipping in for them but I am not tempted to look around at anything else. Cheque outs are slow. (read more)
overview
Top 5 Supermarkets, Grocery Shops & Off Licences
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. The Champagne Company
51 reviews read latest review -
2. Aldi
122 reviews read latest review -
3. Waitrose
97 reviews read latest review -
4. Lidl
77 reviews read latest review -
5. Iceland
36 reviews read latest review
Hot Stuff in
Latest Reviews in Supermarkets, Grocery Shops & Off Licences
Latest items in Supermarkets, Grocery Shops & Off Licences
See more ▼
- You are here:
- Review Centre
- High Street Shopping
- Supermarkets, Grocery Shops & Off Licences
- Coop
- Overview
Ikybar's Response to scribbles1964's Review
Written on: 16/10/2012
i shop in coop regular, well till today that is, i have a member of familly works there and many times they have served me, i went in today to get served and when it came to my teun to be served i was told i would have to wait for another member of staff to come out because they are not allowed to serve familly and friends. company rule i was quite embarassed, im left wonderind is it my familly member they dont trust or me, i wont shop in the coop again