Aldi Reviews

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Latest Reviews

★★★★☆

“Aldi 'Grandessa' smooth peanut butter”

Written on: 22/07/2017 by caveatemptor1955 (9 reviews written)

Aldi supermarket have reduced, i.e 'downsized' the size of (340 gram) jars of it's own brand 'Grandessa' (smooth) peanut butter. This was discovered after purchasing a jar of the product on 4 July 2017. However it is still labelled as 340 gram, and still the same price 0.99 pence. I wrote a letter to them about it and they replied by stating some gobbledygook about the jars conforming to an EU standard, relating to an average size of product over a range of the product. And nothing about… Read Full Review

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★★★★☆

“Aldi 'Grandessa' smooth peanut butter”

Written on: 22/07/2017 by caveatemptor1955 (9 reviews written)

Aldi supermarket have reduced, i.e 'downsized' the size of (340 gram) jars of it's own brand 'Grandessa' (smooth) peanut butter. This was discovered after purchasing a jar of the product on 4 July 2017. However it is still labelled as 340 gram, and still the same price 0.99 pence. I wrote a letter to them about it and they replied by stating some gobbledygook about the jars conforming to an EU standard, relating to an average size of product over a range of the product. And nothing about… Read Full Review

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★☆☆☆☆

“go back to germany”

Written on: 19/05/2017 by garyruane (1 review written)

ignorant customer unfriendly maybe cheaper but i would rather pay extra for a better service typical german dry and unhumain bull i will never be in an aldi as long as i live and neither will my wife and all of family have a great ignorant life from someone who has feelings and is a good and helpfull human being. its not the only aldi i have been in they are all like this… Read Full Review

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★☆☆☆☆

“Terrible customer service High Wycombe branch”

Written on: 17/05/2017 by karlakarla (2 reviews written)

There is a member of staff in High Wycombe branch, that is really rude, she refused to change some fruit, that I had bought earlier, one of which was mouldy, even though I had the receipt. She raised her voice almost to a shout. I am 66 years old and have never been treated like this in a shop before, in fact, most shops, have really good staff. I will never go there again and I used to do all my shopping in there. I am really surprised that Aldi allow their staff to behave that way.I have… Read Full Review

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★☆☆☆☆

“Terrible customer service High Wycombe branch”

Written on: 17/05/2017 by karlakarla (2 reviews written)

There is a member of staff in High Wycombe branch, that is really rude, she refused to change some fruit, that I had bought earlier, one of which was mouldy, even though I had the receipt. She raised her voice almost to a shout. I am 66 years old and have never been treated like this in a shop before, in fact, most shops, have really good staff. I will never go there again and I used to do all my shopping in there. I am really surprised that Aldi allow their staff to behave that way.I have… Read Full Review

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★☆☆☆☆

“Terrible customer service in High Wycombe branch of Aldi”

Written on: 17/05/2017 by karlakarla (2 reviews written)

There is a member of staff so rude in the High Wycombe branch that I will never visit again.I used to buy all my shopping in there. The staff member refused to change the oranges that I had bought earlier even though I had the receipt.and told me I should have noticed before I left. She raised her voice to me as well, to almost to a shout, not just once either. I am really shocked that staff in Aldi are allowed to behave that way. So many shops nowadays give excellent customer service. I am 66… Read Full Review

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★★☆☆☆

“Aldi have no idea about customer service”

Written on: 15/02/2017

Aldi's philosophy is get them in and get them out as soon as they have paid. Custmers I mean,the very poeople they are opening shops all over the place for...... Staff don't help,don't get out their way if you are filling shelves and certainly dont stop sweeping the floor if someone is waiting to pay. Then there's make sure you throw all the shopping in the trolley and ask how they are paying before youve even started processing the sale. This of course management that make there staff use this… Read Full Review

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★★★☆☆

“Disappointing once again”

Written on: 11/02/2017 by Bakerkq1959 (1 review written)

Once again I went there for discounted prices and they did not have the sale items in stock. Same thing happened the last time I went there two days in a row. No sale items. The prices are getting higher in many areas of the store for no reason. The herbs went up 20%, and the eggs went up 30% for the last month. The veggies were very high this visit and it is not really worth the gas to go there specially for the sales. It is very frustrating to go there for certain things and not find them… Read Full Review

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★★☆☆☆

“please check your receipts before leaving the shop as...”

Written on: 07/02/2017 by 380MacKay (1 review written)

please check your receipts before leaving the shop as I have been doubled charged for items purchased for the third time in one month. Going back to the store to get your money back is too much effort due to lengthy queues and no dedicated customer service desk. Please watch out for this. This review is for Aldi Hemel Hempstead… Read Full Review

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★☆☆☆☆

“Why Aldi Cost Me £70 More Than Morrisons”

Written on: 20/01/2017 by Eurekaman (1 review written)

DON'T PARK at Aldi Fakenham if the Car Park Registration System's Not Working.  

I just received a Penalty Charge form ParkingEye (Aldi's friendly parking attendants) for £70. 

WHY?  On 6th Jan the car park registration system was broke - In store staff told customers not to worry - ignore it - I stayed 1 hr 2min. But despite a sign saying free parking extends to 1 hr 30 mins, there kind parking attendants sent a threatening letter demanding £70 or legal action.  
Wish I'd gone to Morrisons
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Pixeldonkey's Response to Eurekaman's Review

Written on: 07/03/2017

They have no legal right and harass people. They make me sick.

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Sayitasitis2012's Response to Eurekaman's Review

Written on: 17/03/2017

let the local newspapers know about it and ask them to contact Aldi on your behalf for a comment. Adverse publicity is the last thing they want.
Also have a look on Google for websites that help out people in your predicament with some excellent advice.
As its some 3 months since you posted I thought you would have heard something by now.
I have only just noted your date of posting so my initial advice regarding newspapers would hold no interest to them due to the time lapse.

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Localdiner's Response to Eurekaman's Review

Written on: 08/03/2017

HI, this has happened to me before, don't worry. First of all you received the ticket because you are the car owner. This is a contract between the driver and the carpark. You must not lie not you can withhold information for example write back and say that you are indeed the owner but you were not the driver. That's it! They cannot pursue the claim against the owner and you are not responsible to declare who the driver is. I got 2 letters asking fro the driver details and both times I said it is not my responsibility to inform you who the driver was. I never lied!

Warning the only exception is if you get a "Real" council parking ticket, you just have to pay. Most supermarkets are private companies so have very little rights unless they can prove who the driver was, NOT the car owner. Check it out on line

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Localdiner's Response to Eurekaman's Review

Written on: 08/03/2017

HI, this has happened to me before, don't worry. First of all you received the ticket because you are the car owner. This is a contract between the driver and the carpark. You must not lie not you can withhold information for example write back and say that you are indeed the owner but you were not the driver. That's it! They cannot pursue the claim against the owner and you are not responsible to declare who the driver is. I got 2 letters asking fro the driver details and both times I said it is not my responsibility to inform you who the driver was. I never lied!

Warning the only exception is if you get a "Real" council parking ticket, you just have to pay. Most supermarkets are private companies so have very little rights unless they can prove who the driver was, NOT the car owner. Check it out on line

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★☆☆☆☆

“This is not a deal”

Written on: 20/12/2016 by Omar4233 (1 review written)

First of of let me start by saying I respect everyone's opinion about Aldi. To me there's no value on most of there item and here's why; if you buy a box of cereal for $1.50 or so look at the amount that comes In the box vs going to a regular grocery store and spending $4.00 for a big bag of cereal. I let you do the math. Second they just throw your items like garbage into your cart, there produce just sucks. Any produce you buy you better eat it the same day. And let's not forget there… Read Full Review

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★☆☆☆☆

“will not shop at aldi anymore”

Written on: 30/11/2016 by vtHogan312 (1 review written)

the cashier that waited on my husband and I was quite rude. There's plenty of other stores to shop at that gives better service. This left a bad impression!… Read Full Review

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★★★★★

“Remington Hair Clipper”

Written on: 01/10/2016 by 123dhills (21 reviews written)

Bought this item from Aldi Excellent Product and just does what it says on the tin. I found when things go wrong this company does not shirk its responsibilities, it has an excellent customer service and the best thing is that they will listen to you and be flexible.I would recommend this company to all I know for understanding and an excellent product.I never thought there were companies out there who will go the extra mile.THANK YOU,from a happy customer and a continued customer… Read Full Review

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★☆☆☆☆

“ Aldi's rude ignorant staff.”

Written on: 27/09/2016 by DanielleGentry (1 review written)

My purchases were thrown through the checkout so fast some actually fell on floor I asked till operator to slow down, who replied would get into trouble if he did,immediately items were through operator barks "cash or card" NO PLEASE OR THANKYOU, seemed like we've got your money now GET OUT, I spoke to manager about items falling on floor he was NOT INTERESTED. Aldi's staff attitude are rude and unpleasant, I will be shopping at MORRISONS in future… Read Full Review

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★☆☆☆☆

“Lack of Direct Telephone Number in an Emergency on...”

Written on: 14/09/2016

I like to shop at my neighborhood Aldi, but this complaint relates to all of their stores. I lost part of my rolator walker at the store either on the parking lot or in the store while loading my groceries. This item is irreplaceable unless I buy another entire chair. I went on line to find a phone number and was referred to corporate during the week. Today is Sunday, so what if it gets thrown away as scrap. Will you replace my chair?????!!!!!!!… Read Full Review

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★★☆☆☆

“Cheap Rotting Fruit and Veg”

Written on: 07/09/2016 by shass (13 reviews written)

Success seems to have gone to Aldi's head. Now they no longer seem to bother. The fruit and vegetables at my local store are rotten within days, they are not even remotely fresh when you buy them. Product lines are now being changed for ever cheaper rubbish. Used to be a loyal customer but fed up with appalling lack of quality… Read Full Review

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★★★★★

“why did I leave it so long to try it!”

Written on: 21/08/2016 by Hood461 (1 review written)

I visited today for first time. Wish I'd have gone sooner. Got everything I wanted and at almost half the price of my usual weekly shop from well known supermarket.I'll certainly make this my regular supermarket shop from now on. Car park was easily accessible,store was well stocked,not waiting long at checkout and although staff were helpful and polite there was none of the "scripted sickening rubbish" that gets spoken to you at leading supermarket.A very enjoyable moneysaving experience… Read Full Review

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★☆☆☆☆

“Customer service non existant!”

Written on: 09/08/2016 by Braidman (7 reviews written)

Aldi seem to employ pilgrims in my local store, here today gone tomorrow, and as a mere male looking for something, don't ask any of them where it is as they are so off hand it's over there is the usual reply! But their favourite trick is to put up the sign till closing as I approach with only a couple of items to pay for, pathetic! I only go in the evenings as it's the nearest shop I can walk too and onlt for fresh milk etc!… Read Full Review

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★★★★☆

“Good quality food! Most of my shopping is done there.”

Written on: 16/06/2016 by 151Chapman (1 review written)

Buy all my staples (weekly items) there. Have shopped there for over 10 years. Only a few items I have been disappointed with. We save so much money by shopping there. Love their organic line of food. Great cheeses, wine, herbs & spices. We really enjoy holiday items. I love that you don't have to choose from so many brands. Keeps my ADD in check. :). We actually prefer the Aldi brand over brand name at other super markets. We love their weekly special buys. The only thing about that is… Read Full Review

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★☆☆☆☆

“Dissapointing”

Written on: 19/05/2016 by WannabeExpertCommentor (1 review written)

Expected the best (at least acceptable) and found the worst; cleanliness, off and house brands, employee attitude. Wandered and wondered hw thus chair had garnered such great comments from users, the media in the Orlando area. The West Palm Beach store we visited did not live up to any measure of the competition. And we were shocked. And disappointed. We will not return to any Aldi… Read Full Review

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