Aldi Reviews
Latest Reviews
★☆☆☆☆
“Aldi Pearland Texas”
Written on: 21/05/2013 by suz910 (1 review written)
Visited an Aldi store for the first time ever this past weekend. I was not impressed with the prices of the generic grocery items they carry. I can find generic in my regular grocery store for the same price. Their customer service left something to be desired. There were two customers in line ahead of me. The customer that was being checked out decided in the middle of her order that she forgot some items, so she went to shop for them. The cashier then announced another line opening... (read more)
★★★★★
“Finally a grocrey store saves dollars not cents!”
Written on: 13/05/2013 by 4realshopping
I shop the Culpepper va store very clean and your in and out they take credit and debt and the plastic bags they sell are indestructible I have had my bags for two years and there still going strong I love the quarter a cart thing no ghost carts in the parking a lot and I am spending a third of the money as I was at wal mart and food lion !!! If you don't like aldi you have to be insane and just a very negative shopper we love this place ! Long live aldi!!! (read more)
★★☆☆☆
“Horrible-Charge to use carts!”
Written on: 07/05/2013
I was recently at the Atascocita, TX Store. What we saw was ok prices not the lowest that they like to advertise. This store nickle and dime you to shop at this store. They charge $.25 to use a cart. That is horrible! What other stores do that? The food I purchased was good but the service and fees are horrible. Probably not go back. (read more)
★★☆☆☆
“Aldi rip off”
Written on: 16/04/2013 by worms
Aldi doesn't tell you until at checkout that: 1 - You have to buy or bring your bags 2 - You have to bag your own groceries 3 - Your credit cards are not accepted. Also, merchandise is off-brand and is probably inferior to your local grocery. Nothing that I liked about the Aldi shopping experience! (read more)
★☆☆☆☆
“Aldi Sutton Coldfield”
Written on: 02/04/2013
Just have a bad experience in Aldi Sutton Coldfield. On the till being TOLD I should have my paying card ready before I pack ? And then TOLD to leave my basket at the front of the conveyor. In a clockwork arrogant way. And intimating customers before me by, Thank you, next please, not giving the elderly ladies a chance to pack. By doing this they try to get the targets by non customer service When challenged about his manor, he said "I am only advising you" and "I am the manager" so I... (read more)
★★★★☆
“shop and staff”
Written on: 25/03/2013
the shop at wollaston stourbridge i always find whate i need and moor a very clean shop and the steff are very happy to help Today WOW Damion serverd me what a very happy person in his job well done (read more)
★★★★☆
“GREAT QUALITY WITH GREAT PRICES TOO”
Written on: 19/03/2013
Am so impressed with Aldi's. Aldi has gone up the ranks as far as supermarkets are concerned, they are fast becoming a regular with many people I know. And why, it's simple, they have a lot of quality food at very competitive prices. I cannot do my entire weekly shop as they do not stock what most supermarkets do, and also our neatest Aldi's to Maidenhead is Yiewsley which is about 17 miles Way. BUT I intend to visit Aldi's on a regular basis to pick up my favorites. I am not going to... (read more)
★☆☆☆☆
“poor quality and service”
Written on: 01/03/2013
I visited the Aldi store in Heywood today. Amongst other items I was purchasing potatoes for myself and a friend along with brocolli. Looking through the brocolli, all of which were prepacked, found several of these to have started to change colour, indicating that these items were no longer fresh. On sorting through the pre-packed Maris Piper potatoe bags, the first bag had potatoes which had started to go black. Two members of staff were talking next to the vegetable stall, so I... (read more)
★★★★★
“Hanging time”
Written on: 22/02/2013 by stuarth15
Hi i bought your child slave kit and would like to say my kids hated it thank you guys i will be returning (read more)
★★★☆☆
“Sell by date reductions”
Written on: 20/02/2013
I thought Aldi was OK and shopped there a lot. Often they had reduced on fruit and veg and I thought this was good - at least they are making an effort not to have too much waste. Now I find their company policy is do dump loads of stuff instead of reducing it. They still reduce provisions, i.e. meat, chicken, but not bread, cakes and f & v - where is the logic in that? I so hate waste. It's not just about me wanting a bargain, I really hate it when no effort is being made to reduce it.... (read more)
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Showing 1 - 10 of 122 Reviews
★☆☆☆☆
“Bad customer relations”
Written on: 15/02/2013
I am one of many ex-customers of Aldi. Having shopped regularly in a stores, which not only annoyingly expect you to pay for your own bags have limited checkout staff and require a pound in the trolley.However resonably priced goods. i was livid to become a victim of Aldi's poorly displayed parking restrictions and £40-70 fines. These parking fines, or the mere threat of them, have entirely ruined any chance of me ever spending money in one of their stores. There are many other choices... (read more)
★★☆☆☆
“Telephone enquiry impossible”
Written on: 29/01/2013 by pogs1511 (10 reviews written)
Don't try to 'phone Aldi, the 0870 numbers no longer work, and the 0844 number has a queue of calls.... (read more)
★☆☆☆☆
“Awful service ”
Written on: 18/01/2013
Aldi in Tottenham opened only about 2 month ago. I don’t know where did they get all the staff they all rude, unprofessional and I guess never had any customer service skills or training. I do my shopping there every week, as it is close to where I live. Yesterday after work I wend to do my little shopping, at the till Depute Manager was extremely rood to me. I entered my card to make a payment, entered pin, everything as normal. Then Mr Hiren (deputy Manager)start shouting at me: that... (read more)
Dors01's Comment
Written on: 06/03/2013
I hear you on this, the service levels are why I dont use them any longer, there are plenty of alternatives near me fortunately, places like Farm Foods, Cool Trader and Heron Foods all pack your bags for you and they are about the same prices as Aldi.
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★★★★★
“excellent quality & value - service improved”
Written on: 16/01/2013
Have shopped in Aldi Weston-super Mare for 5 years, have always appreciated the excellent quality of the non-brand food at remarkable consistently low prices. However up to 2012 service was poor unless you were lucky to be served by a polite member of staff, goods were passed through checkout so fast we occasionally went home with broken eggs or yogurt burst over shopping! We stopped shopping there for some months and then we returned mid 2012 HEY PRESTO! GOOD SERVICE is now the norm,... (read more)
★★★☆☆
“Really quite good.......except the electricals.”
Written on: 13/01/2013 by dennisis (9 reviews written)
Aldi do some really good stuff and I know that Germans themselves rate it but the number of times that I am held up in the queue because someone is returning a faulty electrical appliance is becoming pretty annoying. So when my wife saw an advert in one of their leaflets for a piece of British quality manufacturer electrical on sale for much less than anywhere else I agreed to get it for her. When I got there though it was not the British quality brand advertised but some other unknown make.... (read more)
★★★★★
“Christmas day perfected with Four Bird Roast from Aldi”
Written on: 26/12/2012 by Millie-Warham (1 review written)
We bought our Four Bird Roast from Aldi in Gateshead. The Gateshead store is a great store has all the usual great quality affordable food and the staff are always friendly and helpful. We had decided on a Four Bird Roast as I had enjoyed something similar a few years before but had not bought another one as had on previous Christmas's had a lot of guests and they would expect a turkey dinner. This year we opted for the said Four Bird Roast as Turkey is very expensive, always seems to get... (read more)
★★☆☆☆
“customer service, what customer service!!!”
Written on: 19/12/2012
I visited the radford, coventry store today, customer service does not exist in this store at all, no idea why aldi wasted there money on a security guard, today as all he did was stand by the last checkout playing with his mobile phone. I was serve by the store manager who was one off the worst cashiers ive experianced in this store, he even had my change ready before i had the money out my purse.The only reason i shop at aldi is the cheapness and product quality, if i could afford to shop... (read more)
Oldsticks's Comment
Written on: 29/12/2012
I work at an Aldi store. Yes, we try to anticipate the money the customers will give us and try to have the correct change ready to go (we calculate change manually by the way). This is to make the whole process as quick and efficient as possible, so we can serve the next customer as soon as possible. Aldi is run on 'skeleton-staff', so pushing customers through quickly ensures we can get off the registers and help out out fellow workmates on the floor as soon as possible. We will never sit at registers for longer than needed. This is why Aldi can offer low prices.
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★☆☆☆☆
“PILE ”
Written on: 19/12/2012 by GRGRGRRGEGREGE
I BOUGHT THE BACK TO SCHOOL PC SAYING IT WOULD RUN MEDIUM TO HIGH BUT RUN AT LOW BECAUSE ALDI IS A PILE (read more)
★★★☆☆
“charged twice at aldi”
Written on: 03/12/2012
i like shopping at aldi but in 4 months now i have been charged for a extra product when i do a big shop. eg 6 tins charged for 7 tins 5 pack plums @1.49 charged for 2 packs this has happened 6 times in 4 months (read more)
★★★☆☆
“diliberate double scanning???”
Written on: 22/11/2012
I am a an avid supporter of Aldi and there products , but on three separate occasions over the last 6 months. I noticed that they had scanned my wine purchases twice, adding another bottle to my bill, withe rushed checking out there I didn't notice till I got home, but on the third time decided enough was enough , went back and tackled the manager , he said they had a till problem , But how come it's allways the wine ? he refunded happily and gave me an extra bottle, but made me think, if... (read more)
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Showing 11 - 20 of 122 Reviews
★☆☆☆☆
“Poorly designed new trolleys”
Written on: 06/11/2012 by IamGemini (1 review written)
Seriously I enjoy shopping at Aldi, they have some incredible items for sale, and some of these items you can't find at any other shops. BUT .... their new trolleys leave much to be desired. I'm in my early 50's, work in the child care industry, so am used to picking up children, but have you ever tried to put a child in the child seat in the trolley? The new trolleys are so high - child seat, side of the trolley are high too, and must surely be difficult for older customers. I now have a... (read more)
★★★★☆
“Very Cheap, Quick and easy”
Written on: 30/09/2012
No, you dont have a dedicated Customer Services counter Yes, sometimes staff can be a bit rude No, you can't get everything - the stores are much smaller than the other supermarkets. But, the food is generally excellent, the whole experience is very quick and easy and the prices are almost always the same or lower than other shops. They also don't do what the other chains do; jacking up the price of something every so often to make is seem like they have deals on....there's nothing more... (read more)
★☆☆☆☆
“Worst customer service”
Written on: 10/09/2012
Don't no how to treat customers and different rule for different customers. (read more)
Jamesyackin's Comment
Written on: 24/09/2012
Disgusting customer service. Usually went to the one in hatfield to buy groceries but the customer service was beyond bad. He's the worst possible human being in the history of customer service.
Will never come back and will tell all my friends not to go there!
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★☆☆☆☆
“CAR BROKE DOWN AT ALDI WHEN SHOPPING”
Written on: 09/09/2012 by davies118
I went too aldi yesterday and my car broke down in aldi car park after i spoke too staff at aldi explaining that i was at their store and bought food they said as i hadnt spent £30 then the fine will stil have too be paid. ..... can they do this ?? (read more)
★☆☆☆☆
“Ignorance”
Written on: 08/09/2012 by Bustar
I find Aldi staff to be ignorant and lacking in integrity. I am a customer and would prefer to be addressed as Sir as opposed to 'buddy', 'bud' or 'mate'. The occasional 'Thank you, Sir does seem preferable as opposed to 'there you go, mate'. Shopping at Aldi is all too often an uncomfortable experience with too few check-outs available and all too often being told 'use the other check out, mate' for whatever reason. Yes, Aldi is well priced, but why does this mean you have to be subject to... (read more)
Yojojouk's Response to Bustar's Review
Written on: 06/01/2013
if you have any problems with rudness then write to head office. you will always get a response. it does sound as though you dont have a sound understanding of how aldi operate and why they operate in this manner.
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★★☆☆☆
“staff are insolent!”
Written on: 28/08/2012 by d-man (2 reviews written)
I wanted to exchange a watch strap set that did not fit my watch, however they did not have any more, so the deputy manager told me to join the queue and wait the the store assistant would refund me. I joined the queue as i was told then other customers joined behind me, she then she opened up another till and served other customers. When I got to the store assistant on the till I told him that I had looked and they had no more so the deputy manager told me to ask for a refund. I handed over... (read more)
★☆☆☆☆
“Treated like a theft ”
Written on: 13/08/2012
I never go to Aldi to do my shopping and probably will never go again. Aldi is next to a fruit market where I usually go, so oneday i decided to try it out after doing my shopping at the fruit market where i brought some avocados. In aldi I grabbed a bag of pistachio nuts and went to the checkout. The girl scanned my pistachio nuts and told me the amount. She never once asked me to show her the bag of avocados. I gave her the money, she gave me my change. I took the nuts and headed out the... (read more)
★☆☆☆☆
“ALDI STOCKPORT CHARGED ME £70 FOR PARKING TO BUY LUNCH”
Written on: 03/08/2012 by FRANKLINNEY (1 review written)
The ALDI at Stockport has a system that i did not know about and it cost me £70. If you use their car park to pop in and buy your lunch then you are supposed to type in your puchase and your CAR REGISTRATION into a machine by the door which allows you to have free parking. I did not know this and was find £70 for parking for 20 mins. The fine was sent to my boss (company vehicle) and stated that i was parked up for 1 hour and 1 minute. My boss was upset that i was in ALDI for over 1 hour... (read more)
★★★★☆
“more friendly”
Written on: 13/07/2012 by rudders (1 review written)
ok we are all on a massive weight loss (tightening the belt) but grocery prices are hiking like there is no tomorrow. aldi discounts their stuff @ least 2 days advance. its still perfect but it helps those of us on a tight budget. think others should follow aldi's lead. the 1 thing i have is that there is no floor staff. an old lady held up the queue to get the man at till to lift a big of compost. i'm not insured to do it but i wanted to. i saw her looking at it it but erred on the side of... (read more)
★★☆☆☆
“staff manners”
Written on: 12/07/2012
I have been shopping at aldis since they started but the manners from the cashiers are rude and short . I always make sure as iam loading my shop to let other people that have a few items go infront to keep things flowing for them. Last week a staff member was off sick and they were under pressure so much the manager was very loud talking to a memeber of his team DO YOU UNDERSTAND . DO YOU UNDERSTAND . very loud for everyone to hear no way to talk to your staff . I go as fast as possible... (read more)
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Showing 21 - 30 of 122 Reviews
★☆☆☆☆
“horrible”
Written on: 04/07/2012
Rude, pushy, patronizing, arrogant staff. NOT A GOOD DEAL ON PRICES!!! Tiny tub of peanut butter $2,75.... "COME ON COME ON GIMME GIMME GIMME OUTTA THE WAY! I'M GUNNA NEED THAT CART!!!" (read more)
★★★★★
“The way forward for British retail....”
Written on: 21/06/2012 by MeViewer (1 review written)
Aldi is incredible! An amazing chain of shops. The staff do seem to work like dogs, but then is that the price for cheap products? You don't tend to get that many of the big brands there (although when they are there they are very very cheap), but Aldi are focused on making their own brand goods quality as good as the big brands (as there very funny advertising suggests). We now use Aldi for as much shopping as we can, and then we fill in with bits from other supermarkets. All in all it... (read more)
★★★★★
“Aldi = Value for Money”
Written on: 27/05/2012 by Holdfast (5 reviews written)
If I had not had to reduce my shopping budget I may not have tried Aldi, thankfully I have. You really notice what a con branded products are in other Supermarkets, when you try similar products in Aldi they are just the same, and in some cases better. I remember my first visit, approached the check out with a trolley full expecting to pay about £150, ended up about £60. Staff are great, speedy check out, the game is try and keep up with the speed that they move the goods. They still... (read more)
★☆☆☆☆
“Staff are extremely rude to customers”
Written on: 16/05/2012
The staff at Meadowbank, especially the store manager herself, are extremely rude. (read more)
★★☆☆☆
“Poor customer service”
Written on: 11/05/2012
If the checkouts are quiet, staff keep you waiting until a queue starts to form before they start serving. If the checkouts are busy, you have to join a long queue. You can't win, shopping when it is quiet means you still have to wait! Clearly the time of staff is more valuable than that of customers. They do sell some items that are cheaper than other major supermarkets, but you need to have the time to also shop elsewhere and queue. They have recently introduced shopping baskets, so you no... (read more)
Guest's Comment
Written on: 19/05/2012
I totally agree.I was told by assistant manager not to take basket. She was very rude because I asked her to open another till!!!.
Next visit employee never looked at me or spoke as she served me. Poor woman with basket in front had to run back and forth to get her shopping from check out and the silly employee even started putting my stuff through and mixing it up with previous customer..Duh
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Bethrr's Comment
Written on: 25/06/2012
Thing is, you wont get the same cheap prices there if you dont follow the packing systems as they have to employ more staff so knock the prices up. Till speeds are timed and you get sheer hell if you dont reach 1000 items through your checkout an hour. Hence why there is a system to pack into the trolley then pack bags behind at the bench. Try and see from the staff point of view too! They have to say they are helping as they cant tell you the fact that they are pressured not to open more checkouts than needed as staff are not designated to just work tills they have to get up and do delivery etc as well in between or the store wont meet its daily targets. If there is ONE person over the que a new checkout has to be opened up again but as soon as your que gets shorter, if you are not the "first" checkout as there is a numbered order, you HAVE to close down to get on wirth other jobs or everyone will be stuck on tills and staff will be unable to work delivery, help out customers on the shop floor, tidy the shelves etc... Staff hands are tied, most want to give customer service but they are not allowed the time to helo customers on the tills it's sadly all about getting till speeds and cutting ques. Personally I hate this part of the the job the most but we have to work this way.
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Hadockc's Comment
Written on: 30/08/2012
Great value specially for the wines
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★☆☆☆☆
“Life Threatened by store attendant”
Written on: 10/05/2012
This incident occurred at ALDI Footscray West. 67 Ashley street, west Footscray 3011 Last night as usual my wife and I went for some grocery shopping at this store. This is the store were we usually shop. At the entrance of the store there were pictures of products which were on specials and their prices. Among them they had mushrooms for $2.99 but the picture which they had was sliced mushrooms. Thinking that they have sliced mushrooms on specials we bought one pack and walked out of the... (read more)
★☆☆☆☆
“Don't Trust Aldi”
Written on: 09/05/2012 by Isitfitforpurpose
In April 2011 I purchased a car radio that stuffed the electrics on my car, a new battery and alternator later, all the electrical wiring being checked by a reputable garage, we put the old radio back in, end of problem. The radio was returned to Aldi with letter and receipt to be checked. Nothing, numerous letters and personal words with Kate the area manager still nothing. An ex employee told me that the ONLY way to get any response from Aldi head office was to send recorded delivery and a... (read more)
★★☆☆☆
“Aldi Toilet Facilities Or Lack Of !”
Written on: 06/05/2012 by unhappymam
So I'm not their best customer but I do shop every now and again I usually have the 3 kids with me Great helpers I might add! My oldest son (9 yrs old) informed me he needed a toilet and quick... So I asked a shop assistant if he could use the facilities, I was told their was none for the past week ,as she walked past me A little rude and very inconvenient After the usual "Mam, I'm BURSTING !!!" I decided to ask another staff member I was told by a rude little man that for security reasons... (read more)
Greybeard1's Response to unhappymam's Review
Written on: 08/05/2012
Using a small child as a way of getting into the back of the store is an excellent way to steal stuff, no wonder thesecurity guard rehused you premission. Take your child to the toilet before you go out! Would you let a stranger and their child into your house to use the loo, of course you wouldn't.
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Guest's Response to unhappymam's Review
Written on: 20/07/2012
well they don't offer public toilets, it's a budget store which means they have to save money. there is one toilet for STAFF next to the office and staff room, would you let just anyone wander into your business back area near personal belongings and money?? I doubt it... Someone has to stand by the door each time a customer would ask to use the toilet, and staff simply don't have that luxury of time! Go to an expensive supermarket next time if it's such an issue..
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★☆☆☆☆
“Treats customers appallingly at checkouts”
Written on: 01/05/2012
I am a frequent customer of Aldi and cannot fault the food quality and price of items in store. However I would rate them zero out of ten for customer service. Most times I button my lip and don’t complain when being rushed through the checkout because the food is cheap but today I lost my cool because it was unbelievable how the checkout operator rushed my shopping through just chucking items into the trolley like a production line that had gone haywire. I politely asked him to slow down... (read more)
Bethrr's Comment
Written on: 25/06/2012
thats all well and good but you wont get the same cheap prices there if you dont follow the packing systems as they have to employ more staff so knock the prices up. Till speeds are timed and you get sheer hell if you dont reach 1000 items through your checkout an hour. Hence why there is a system to pack into the trolley then pack bags behind at the bench. Try and see from the staff point of view too! They have to say they are helping as they cant tell you the fact that they are pressured not to open more checkouts than needed as staff are not designated to just work tills they have to get up and do delivery etc as well in between or the store wont meet its daily targets
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Dors01's Comment
Written on: 06/03/2013
I agree with the priciple you mention but the utter rudeness and insulting way of many of the cashiers is not on.
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★☆☆☆☆
“AVOID AUSTRALIA NSW PORT MACQUARIE ALDI STORE.”
Written on: 26/04/2012
PROS: none CONS: 1.CANT EXIT UNLESS YOU WAIT INLINE AT COUNTER. 2.YOU HAVE TO PACK YOUR OWN STUFF AFTER BUYING IT. (read more)
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Showing 31 - 40 of 122 Reviews
★★★★★
“ALIO egg poaching bags”
Written on: 09/04/2012 by Davidmccalumyates
Well pleased with this product purchased at you Livingston Scotland Branch. No more mess easy to use. Highly recommended. (read more)
★☆☆☆☆
“Aldi Store Llandudno. Terrible shopping experience.”
Written on: 31/03/2012
Aldi Store Llandudno used to be a very pleasant store to shop in. Easy to get around, well sock with fresh veg and everything in date. It was fun to browse the centre isles for the unusual things and special purchases. Sadly that has all changed, for the worse. Getting into the store is terrible, the entrance door outside is almost blocked with seasonal merchandise causing a bottle neck and carts squeezing past. The same inside the store, isles block with merchandise for sale. You have... (read more)
★☆☆☆☆
“AWFUL SHOPPING TRIP, AVOID THIS ALDI”
Written on: 09/03/2012
ALDI IN GLASGOW HIGH STREET IS BY FAR THE WORST ALDI IN THE COUNTRY AS IT SERVES A HIGH NUMBER OF STUDENTS QUEUES AT THE CHECKOUTS REACH EPIC LEVELS THE OTHER DAY I COUNTED 34 PEOPLE QUEING BEFORE ANOTHER TILL WAS OPENED. THE STORE STOCKS A LARGE RANGE OF FOREIGN RUBBISH TOTALY TASTELESS AND NOT MUCH CHEAPER THAN MAINSTREAM SUPERMARKETS. THEY HAVE CONSTANTLY RUN OUT OF EVEN THE MOST BASIC LINES SUCH AS TOILET ROLL MILK BREAD AND CHEESE. THE CHECKOUT PROCESS IS VERY UNFRIENDLY AND YOU LEAVE... (read more)
★★★★☆
“Customer Service”
Written on: 29/02/2012 by JanP53
I shop frequently at Aldi. The quality of products is generally very good and the prices are excellent. However, the queue to pay can be long and when they do open a new checkout no attempt is made to ensure that the next person in line is served first. I have often waited for several minutes in the queue only to find that people who have only just joined it shoot to the front when the new checkout opens. Very annoying! It is also annoying that there does not appear to be the facility... (read more)
Pappajohn's Response to JanP53's Review
Written on: 28/03/2012
Fully agree that Aldi has no idea about customer care. They make it almost impossible to contact them with a query or complaint. I now prefer Asda or Lidl
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★★★★★
“So much cheaper than the rest!”
Written on: 18/01/2012
I started shopping in my local store last March when I lost my job. Even though I'm working again now I still shop there & I can't speak highly enough of the whole place. Firstly, I can be in, out & car loaded within 30 mins! Secondly, I rarely spend over £50 per week & that's for bags of things. Yes the choice may be limited compared to the rest but so what...that actually suits us. There is the very odd occasion when i have to pop back into the Sainsbury store I used to use & it... (read more)
★★☆☆☆
“Fresh fruit disaster!”
Written on: 24/11/2011
I bought an Aldi 6 pack plums and when I came home, I realized one of them had moulds on it, which also was in contact with the other plums in the pack. This was really unacceptable, and also I was equally disappointed by the tomatoes etc. Taught me not to buy fresh fruit/veg from Aldi. Checkout process is also very uncomfortable, I understand the need to get things quicker but is this right to make customers feel like they are somehow surplus to requirements? This is not a bloody marathon,... (read more)
Batman99000's Comment
Written on: 14/03/2012
I work next door to a aldi and as a result seem to be in there on a daily bassis, the quality is excellent and the prices fantastic with no gimmicks like the big boys, you have to understand to have the low prices there a fewer people working there, and the check out process is far faster than say tesco or Asda but you need to use the packing area.
As for people pushing in front, I'm afraid that is just the me first culture that Britain has odopted and I don't think you can blame aldi for that.
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★☆☆☆☆
“Aldi bullies customers at the checkout”
Written on: 21/11/2011 by PappaJohn (1 review written)
Aldi show no concern for customers at the check out. We are processed at the tills as if on a production line at a factory without any respect for safeguarding the goods that they have sold us. They just "throw" the goods at us and we are told to sort our purchases away from the till. Goods get mixed up and deilcates get crushed. I am cutting back on my visits to Aldi and am switching more often to Lidl. When I do go to Aldi, I "manage" the cashier and make sure that I am given time to... (read more)
Guest's Response to PappaJohn's Review
Written on: 27/03/2012
I work for adli and would hate to have you as a customer. Aldi doesn't bully customers, there is just a specific way that Aldi operates to serve customers in a quick and efficient way.That is why the prices are so low. If you do not like this method, then you have a great range of supermarkets that will charge you about 25% more on everything you buy, for the convenience of not "rushing" you so much.And the fact you have repeatedly left full trolleys at the checkout would have had you banned long ago from the store i work at. So now you have complained, i assume you will never shop at Aldi again. otherwise accept the methods that Aldi use and be quiet!
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Pappajohn's Response to PappaJohn's Review
Written on: 27/03/2012
An Aldi employee states:
"So now you have complained, i assume you will never shop at Aldi again. otherwise accept the methods that Aldi use and be quiet!"
That says it all about customer care at Aldi - It does not exist!
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Guest's Response to PappaJohn's Review
Written on: 10/04/2012
I too work for ALDI and I can understand that you may feel a little overwhelmed at the register. The reason why it is done in this fast manner is ultimately to keep staff levels to a minimum. If it was done slower, it would require more staff to be working (like the other supermarkets) and therefore this extra cost would be reflected onto the price of your groceries. We operate on very low margins, and time is money.
With your delicates place them at the back of the converoy belt so they are put into ur trolley last and therefore not crushed. Some people like to take empty boxes from the store and place them in the trolley so as to avoid the packing process. We thoroughly welcome this at ALDI.
Your more than welcome to call the head office and speak to someone in regars to this issue. Just remember that in order to keep grocery prices to the lowest cost possible your going to have to sacrifice some things (such as bring your own bags and the packing process)
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★★★★★
“Saving my family a small fortune!”
Written on: 12/09/2011 by SusanH67 (21 reviews written)
I started shopping at Aldi for a few bits and pieces (face cream first) and gradually as I noticed the really great prices tried more and more products. I now do my weekly shop and spend about 70% less than I would in Tesco. The fresh produce is great - no worse than the much more expensive supermarkets - and the only thing I have found that we don't like is the washing up liquid. Olive oil, cereals, groceries, dairy, cleaning products, toiletries are all good quality and amazingly cheap.... (read more)
★★★★★
“why have you changed your chicken dippers”
Written on: 13/06/2011 by rockchick63
i have been a aldi addict for quite a few years now and not many things i have bought have disapointed me but what have you done with your chicken dippers my daughters a very fussy eater always loved your chicken dippers that was until you changed from the green bag to orange she now hates them i have had to give away 5 bags of them as i always buy that amount and put them in the freezer i thought it could have been my daughter being over fussy but a friend of mines son has also gone... (read more)
★★★★☆
“much cheaper than main supermarkets, however choice...”
Written on: 15/04/2011
much cheaper than main supermarkets, however choice smaller. Some products v good value - extra virgin olive oil 750ml£2-25, smoothies £1-29, top quality jams less than a quid, some of the cereals not so good - muesli bit tasteless but still much cheaper than competition. Checkout is a bit rapid but u get used to it. Tesco and Sainsbury have been ripping us off for too long - high time they got stuffed. (read more)
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Shopforless's Response to worms's Review
Written on: 20/04/2013
merchandise is definitely top quality you should try it before making incorrect accusations
i shop there every week and save loads of money compared to sainsbury's